Written on: 21/11/2012 by jason.c75 (1 review written)
Paid for phone and the phone got lost when transporting to a different state in Australia. Admitted mistake but refuses to return money or deliver phone. Near impossible to get through the call center and never returns calls or emails. Now I have to go through a long and drawn out process with credit card company and consumer protection and possibly a small claims court to get the money back, with no guarantees. WILL NOT HONOUR YOUR PURCHASE/CONTRACT. (read more)
Written on: 15/07/2011 by jakesieg
OUT OF NOWHERE, THIS PIECE OF SHIIT COMPANY JUST THOUGHT THEY COULD CHARGE MY BANK ACCOUNT TWO TIMES FOR SOMETHING I COULDN'T EVEN TELL YOU WHAT FOR! HOW THEY GOT MY INFO IS BEYOND ME. I'VE NEVER EVEN HEARD OF THESE ASSS HOLES. BET YOUR ASSS I'M NOT LETTING THIS SHIIT GO!!!! (read more)
Written on: 06/04/2011
Terrible company. i got the code quickly but it never worked. i would repeatedly get the message "code error; please wait ...". i have phoned them and no one ever answers. i left a message, no one has returned my call. terrible service i will never again visit this website and will warn people of this scam. i wish i had read more reviews before doing business with this terrible company. BE CAREFUL, FDIN A DIFFERENT WEBSITE (read more)
Written on: 30/08/2010
VERY BAD EXPERIENCE
Wish I was here before and read about this scam site. Paid $22.95 AUD in order to unlock my LG mobile. After two days an unlock code was email which turned out to be FAKE. Tried to contact through support center and was asked to provide video proof. So, a video evidence sent to the seller. But even after waiting for several days, there's no answer at all from seller's side. Be aware of this fraudulent SCAM WEBSITE!!
Written on: 13/08/2010 by harley dude (1 review written)
If I could give UniquePhones (unlocking.com) a zero I would. In my opinion this organization is a fraud/scam and I only wish I had checked reviews before spending money. Every day, they adjust their status page to push the delivery date out another day or two. You'll never get there. Minimal and bad service and the only way you'll get a phone number is through the New York BBB that rates them "F". They never answer the phone anyway. If you really read their T's and C's, you'll see that... (read more)
Written on: 19/05/2010
I HAD A VERY BAD EXPERIENCE with Unique Phones.
I purchased a unlock code for my blackberry. They promised a 'premium' service which will deliver my code within 24 hours. The code did not arrive until after 7 days later. I canceled my purchase because it didn't arrive after 3 days, but they said I can't cancel and get refund because I agreed to the terms. But they did not comply to their terms with the '24 hours premium' service. After I canceled it, the codes arrived. I entered both codes... (read more)
Written on: 06/05/2010
Probably a fraudulent company. They will not refund my money even though they were unable to provide any service. Have tried for several weeks to resolve this issue. Have now contacted PayPal for assistance and have also notified the authorities.
Company only responds with canned messages.
Hal (read more)
Written on: 30/04/2010
Order promissed to be fulfilled in 12hr. It was not in 2 weeks. Refunded after claim raised in PayPal. They are total scum, perhaps their form of business relates on people who too lazy to complain. (read more)
Written on: 22/01/2010
Received the unlock code quick, with instructions on how to do it.
Start to finish unlocking 5 minutes.
Will use them again without hesitation. (read more)
Written on: 07/01/2010
Don't ever use this service.
Save you time and money and get it unlocked somewhere else!
Extremely poor online costumer service, very incompetent!
Seven days now and counting, I'm still waiting for the correct code.
I have provided photos of the serial/model number, error messages, and they still cant figure it out.
Calling Visa now and reporting them as a fraud. I know it's only $10 but still.
Written on: 29/12/2009
Using this web site has been a pleasure, easy to use, and the information you need comes fast and easy to read, thanks again, if I get anymore GSM phones, I will be using UniquePhones to unlock it. (read more)
Written on: 27/12/2009
very good, excellent service. Will definitely use again (read more)
Written on: 27/12/2009
After purchasing, I received my unlocking code within an hour. Codes didn't work the first time and I emailed customer support. Received reply within a day, however you will need to do certain things to prove that you provided a valid IMEI number. After necessary procedures they sent another unlocking code within a day and it worked perfectly! Overall good and efficient customer service. Cheaper than getting your phones unlocked at other places. (read more)
Written on: 20/12/2009
Excellent service and communication. They advised my unlock code could take 7 days, but I received it within 24 hours and it worked without any problem. I would highly recommend them. They also replied to emails very quickly. (read more)
Written on: 20/12/2009
uniquephone was a great expreriance ,fast respones will use their sevices again,great value for your money, customerservice is excellent.uniquephone delivers what you pay for and more. (read more)
Written on: 19/12/2009
I'm from Puerto Rico and recently I made an order in Uniquephones.com. The order was to unlock a Blackberry Storm mo. 9530. Here all the services where more than 50.00 dollars, in uniquephones it was 10.00 dollars only. The process was very fast (2-days), with simple, step-by-step instructions, top-notch support and good paypal service. I would do business again blindfolded!!.
Thank You (read more)
Written on: 18/12/2009
Unique Phones unlocked my blackberry storm with ease. I got the unlock code within minutes. The instruction given was very easy to follow. I would definitely use Unique phones to unlock my mobile phone again in the future. The customer service was excellent, they responded very quickly and answered all my questions. It was one of the cheapest service out there. I would highly recommend it to anyone to unlock their phones with Unique Phones. (read more)
Written on: 17/12/2009
What a nice job, the faster service to unlock you phone, i unlock phones every month and i never had any problem, the delay to receive you code isn't very long, and the people of the service are always here to answer to your question, i think uniquephone offers the best prices for all the phones you would like to unlock. just thank you for your nice job, i am from Belgium and i am very happy of your work. bye bye (read more)
Written on: 17/12/2009 by hitechis (1 review written)
I have utilized Unique Phones services several times to unlock BlackBerry's. Very efficient simple, secure process, easy checkout, and reliable service every time. I usually, received my unlock codes via email within 24 hours max and never once had one that did not work properly. I would use Unique Phones again and recommend to anyone that I know that requires this service. No doubt the most reliable service I have experienced to date. (read more)
Written on: 16/12/2009
Your custumer service it's very good and very fast, and it's a company that any one can trust.
Overall your service it's very good and fast, that's the service that a customer want.
In my opinion the only thing that you have to improve is the price of the produts, I know some friends that didn't use your service, because it was more expensive than others.
Sorry about my English.
Rub n. (read more)
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