FotoSENSE Ltd Reviews - www.fotosense.co.uk

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★★★☆☆
3.5 / 5
63% of users recommend this
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  • Value For Money

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Latest Reviews

★☆☆☆☆

“Misleading Stock Levels ”

Written on: 22/07/2014 by cecr (2 reviews written)

Coming across this website for the first time, I did a search for reviews. Several I saw dating as far back as 2009 had reviews where customers had placed orders for 'in stock' items only to find they were out of stock. This wasn't the odd occurrence, it seemed a common complaint. Well, after reading that, I decided to call them and guess what? Both cameras were out of stock and not expected in for the best part of a week. It seems they still either have problems updating their website or else… Read Full Review

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★★★★★

“Excellent speedy service”

Written on: 05/11/2013 by Midmarsh (1 review written)

Items ordered on web site on Sunday received Tuesday morning. Excellent service all round… Read Full Review

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★★★★★

“bargain binoculars”

Written on: 05/10/2013 by Lancealittle (1 review written)

Recently looked for good value binoculars. Found Vanguard Spirit XF 10 x 42 to be obsolescent and reduced on Amazon and some other sites to £130 (rrp about £220.) These were reviewed as being good quality at a keen price to start with. Then found the website for Fotosense.co.uk who were offering it at £109 with an additional 10% sale reduction. I ordered the binoculars and out of the sale saving paid for 1st class mail, otherwise they had free delivery. The binoculars arrived the next day… Read Full Review

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★★★★★

“Vanguard Binoculars”

Written on: 24/08/2013

I ordered a pair of Vanguard Spirit ED 10x42 binoculars from fotoSENSE mid morning and they were delivered the following mid-day at exactly the time quoted,what a marvellous service. The Binoculars are superb, a present for my son's birthday, he and his son (age 10)are keen nature lovers and find them easy to use, very good vision and easy to grip even with small hands… Read Full Review

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★★★★★

“extended warranty repair”

Written on: 02/08/2013 by Waterpark (1 review written)

We purchased the 3 year extended waranty when we brought an Olympus 310 water proof digital camera from UKDigital cameras. After 18 months it leaked so we returned it. Within 3 weeks we had received the next model up as a replacement. Fantastic service!… Read Full Review

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★★★★★

“Great Service ”

Written on: 02/08/2013 by Petercumming47 (1 review written)

I rang Fotosense to enquire about a camcorder I wanted to buy. I was told by a member of staff called Catarina that they didn't have stock which I thought was very honest but could get it for me and deliver within 3 days and true to her word it arrived as promised. I am very pleased with the camcorder and the bundle that I purchased. Also a big thank you for the pleasent service. Will be recommending to all friends and family… Read Full Review

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★★★★★

“Great service”

Written on: 21/04/2013 by Gl3b (1 review written)

Fast support service. 2 years warranty and quick repair. Good prices. Overall I like my experience with fotosense and can recommend this company to other people… Read Full Review

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★★★★★

“Great after-sales service”

Written on: 19/04/2013

I was very impressed initially by the website and made my purchases. There was immediate contact by email confirming same and afterwards I received updates on the delivery schedules of the various goods. One of my purchases was damaged in transit and after a call to Kyle I was told to return it at their expense and it would be replaced asap. Customer care is of paramount importance and Fotosense has passed with flying colours.I will have no hesitation in recommending this company to anyone. … Read Full Review

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★★★★★

“Absolutely Superb”

Written on: 17/04/2013

I don't use the word "superb" lightly, and so not very often, but it applies on this occasion. The gentleman who took my call ( for a Vanguard Heralder camera bag) was polite and friendly. The service was efficient and exemplary. I will use FotoSENSE again… Read Full Review

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★★★★★

“Great service, staff get back to you straight away”

Written on: 14/03/2013

I think FotoSENSE is great, I will be using it in the future for all my photography purchases. It is good value and the delivery is speedy. The staff were friendly and helpful, and got back to me straight away… Read Full Review

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★★★★★

“First class company and service to match”

Written on: 12/03/2013

Excellent service and fast delivery. I was kept informed about the progress of my order at each stage and received a very fast response to a query sent using the email 'contact us' link on their website. Have no hesitation using them again as my first choice for any photo equipment… Read Full Review

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★★★★★

“Its the Genuine Article ”

Written on: 01/03/2013

I bought so I thought a Cokin Filter Holder from a well known company on line and later on I bought a Circular Polorized filter which did not fit the filter holder .I had to buy A CORKIN FILTER HOLDER and this company came up with the genuine article . It arrived a bit late but that was due to the Christmas post . The service from the company was great .I have no hesitation in recommending this company to anyone .I am very satisfied with there service.!!! The only thing was it was a bit… Read Full Review

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★★★★★

“Excellent customer service!!!”

Written on: 25/02/2013

Trina was super helpful and kept me informed at every stage, realyl couldn't ask for more! Happy customer :)… Read Full Review

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★★★★☆

“lumix flash Gun”

Written on: 21/02/2013 by Chugger12 (1 review written)

This company price matched the least expensive supplier I found and then deducted the postage making it the best deal. They responded quickly to my e-mailed questions and gave full details of dispatch and expected delivery. The deal saved me £60 on the listed price...and beat the cheapest available on Amazon… Read Full Review

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★★★★★

“Rec'd item less than 24 hours after placing order”

Written on: 19/02/2013

I was unsure whether to use fotoSense as I'd read some not so good reviews. However after struggling to find the item I wanted (DMW lt55 telephoto converter), I decided to take a chance. I'm so glad I did. I used a web offer of free delivery (FREEDEL at checkout). I was expecting to receive my order in 7-10 days with this free postage, but surprisingly I placed my order at 12.30 yesterday & received it 11 am today. I don't think that can be beaten & I'm a very happy customer… Read Full Review

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★★★★★

“Lastolite RayD8 Two Head Fluorescent Kit - 8035”

Written on: 11/02/2013 by David0 (2 reviews written)

Asked about these lights highly recommended went for it. kyle has a good knowledge of the products and recommended it for my purpose Order sorted rite away, good price , good service . … Read Full Review

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★★★★★

“WEB”

Written on: 24/01/2013 by johnycu (1 review written)

Hi,Idid not get on with the Web site, when I tried to pay at check out the page would close. Had two or three goes. GAVE UP in the end.Hey could have been wether related problems. Any way Thought I would speek direct to the guys on the phone. Very pleased I did,they were very helpful,did every thing over the phone and gave me free post for my bother. Now that was good. Then next day the courier arrived with my camera.Well packed every thing included.PS,what a lovely camera does what it says it… Read Full Review

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★★★★★

“Lowest prices PLUS exceptional service”

Written on: 22/01/2013

It's not often that one finds a company that offers a comprehensive range of the latest photographic equipment at highly competitive prices. This is a long established family business with extremely high standards of customer service that, in an age of apathy and mediocrity, stand out like a flaming beacon on a stormy night! … Read Full Review

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★★★★★

“Brilliant despite Lastolite”

Written on: 16/01/2013 by keithmorv (1 review written)

Service from Fotosense brilliant but let down by their supplier Lastolite. Could not fault delivery which was next day with a very professional courier service. Unfortunately Lastolite forgot to pack a power cable with the Flash head (this happened before when I ordered one previously from another supplier). Response to this problem by Fotosense was excellent, however Lastolite refused to send a cable to me directly. I am still waiting for a cable 5 days after I received the flash head… Read Full Review

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★★★★★

“Excellent Friendly Service”

Written on: 13/01/2013 by MalcolmLewis (1 review written)

Ordered one camera lens filter and the day after placing my order saw another different type of filter that I also wanted to purchase. Rang Fotosense and asked if they could include the second item on my first order to save paying postage twice. They were able to oblige without any problem. Sometimes it's the little things that count - great service, would highly recommend… Read Full Review

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