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Written on: 22/11/2014 by mtichbon (1 review written)
While the photos were printed within the hour the quality was awful, all the prints come out dark and yellowy. They like better in the raw format before I tweaked them, I couldn't just printed them at home!… Read Full Review
Written on: 08/09/2014 by badgersam (1 review written)
I arrived on a sunday to be told could I come back another day as I wanted them to take the pictures and frame four pictures. Came back on the Wednesday still to busy went back on the Thursday to be spoken to like a piece of dirt. to be told she had had a bad day and apologies of which she gave us an appointment on the following day and 10 percent discount. I couldn't make the appointment so my partner took the boys well I could cry I have paid 40.00 for something that I will not even be able… Read Full Review
Written on: 02/09/2014 by katoosh525 (2 reviews written)
Needed a whole load of prints in a hurry, and the mother in law recommended Tescos photo service. So we drive to the store, around a tenners worth of petrol, to find the store open (which we knew about, obviously) and the photo store closed (which we didn't, as their website is rather less useful than some popular diseases). On asking at customer services, we are informed that 'This is now operated by another party', meaning they have sold it. The prices were frankly a joke, with the headline… Read Full Review
Written on: 07/04/2014 by Jess2812 (1 review written)
I have ordered canvas for my friend's sons birthday. It was made by real awful thick heavy wood frame and image mirrored. Which meant his half of his head is on top of canvas and half of the feet folded into bottom of the canvas. He is not an object! Havent they got a sense to how to do their printing. Even though i chosen mirror image they supposed to be the experts. When i rang to customer service team advisor i have spoken to was very rude and read out the definition of mirror image… Read Full Review
Written on: 31/03/2014 by 494Serrano (1 review written)
Very disappointed with the quality of the photo. The seemed to have brightened the photo which has completely changed the colour the grass has went from a lovely dark green to a straw colour, my dog with a lovely deep mahogany colour has been changed to paler colour and I also have an upset photographer. It is not very good when a home printer can make a better job… Read Full Review
Written on: 11/12/2013 by ibblybibbly (2 reviews written)
Just ordered a couple of photo calendars. It looks and feels horrible and I am almost embarrassed to give it as a gift. It is cheaply bound on horrible paper and does not even feature UK holiday dates. The old adage applies that you get what you pay for, although £5 is too much for this given how rubbish it is… Read Full Review
Written on: 18/09/2013 by ishybonbishy (1 review written)
spent more then 2 hours designing my photobook online, tried there automatic create and it cropped the pictures so half peoples heads were missing. was pleased with overall look online and chose a store further away because it said FROM 1 hour however they actually mean 7 days regardless of where you collect from only found this out after phone call to customer service. however checking status 3 days later status said ready for pick up in store so made special trip at end of long work day to be… Read Full Review
Written on: 15/08/2013 by EJTLAING (1 review written)
Having had cards printed as thank you notes following our wedding, the quality of the card is so poor that I really don't want to send them out. The clarity of our photo is by far lost in the reproduction of the card. Having paid to have them printed and waited a week for them to arrive I am so disappointed that I now have to pay another company to get them reprinted elsewhere. Distorted colour and blurred lines, if I could give less than one star I would have… Read Full Review
Written on: 06/05/2013 by AlanfromAlcester (1 review written)
I have used Tesco Photobook several times to create books for family members to mark the passing of their key anniversaries. I ordered two identical books in Jan 2012 and when they arrived one was perfect, but in the other the photos' orientation was offset by 90 degrees (imagine reading a book and folding the pages upwards). I chuckled and thought Tesco would just reprint one. Sadly no. After many emails from me and sporadic responses from them I still do not have the product I paid… Read Full Review
Written on: 17/02/2013
I spent many hours of my Sunday afternoon creating a photobook for my grandparent and so it would be in time for Christmas. However, when i was finished creating the photobook the photobook would not upload to the tesco server. I tried numerous times on may computers to try and upload the photobook but nothing happened. PS. The programme is very difficult to use and is not very responsive.I recommend using Blurb instead it is so much more user friendly. I would definetely NOT recommend it… Read Full Review
Written on: 17/09/2012
This is the third time I have been disappointed with the Tesco photo service. In 2007 the pictures had to be reprinted because a white border appeared on 2 edges of all the photo's. In 2009 the photos were not great either, rather dull - the colours were wrong. At the time I blamed my camera and bought a new one, looking back at the digital images on my pc I realise that I paid for poor quality pictures - too late now. This year the pictures are all dark and have been significantly… Read Full Review
Written on: 22/06/2012 by Pursglove (1 review written)
Terrible customer service if you have the books delivered to a store. They don't tell you whether they have arrived or not and when you call the customer services they tell you that you must call the store to find out if they are there. You can't get through to the store by phone so you call in. When you call in they know nothing about it and say that Tesco online will email you when the goods are in which they deny. Customer services then tell you that the store should phone you when the… Read Full Review
Written on: 22/12/2010
Just tried getting some photos developed at standard size (6 x 4) to frame for the wall.
Highly disappointed with the quality of photos from the machine. I have now tried two separate stores: the first the pictures were not sharp; at the second the pictures were sharp but dark and grainy in quality.
Neither set were good enough to frame.
Will not be using Tesco again. Would happily pay more for quality over convenience as this was a total waste of money… Read Full Review
Written on: 26/11/2010
Ok so i have sold some Dalmatian puppies and decided it would be nice to give the buyers a photo album of the pups as they grew up.
17th November i sat for an hour and 1/2 uploading nearly 400mb of photos to Tesco photo online. On thurs 18th November the tesco website status said : 'pick up' - clicked on more info 'your item is ready to be picked up in store' Great.
A trip to tesco 4.5miles, no photos, "sorry there not here yet."
ok so Friday evening i go down, still no pics, Saturday… Read Full Review
Written on: 12/10/2010
I needed prints for my photography course homework, as my home printer is very bad so having seen the instore photo processing at my local Tesco I thought I'd give it a go. The instant print terminals were out of service which wasn't good as I didn't want to wait an hour but the consoles in store were easy to use. I had already cropped my photos so just needed them printed 7x5.
The biggest problem I had was that the colours didn't render properly, the greens were very very yellow and this… Read Full Review
Written on: 26/06/2010 by leamac82 (1 review written)
Terrible service, do not use! Didnt receive email to tell me product was ready for collection. They quoted incorrect store on website that product was being delivered to, therefore had to ring around stores to try and find out where exactly it had gone. Spoke to customer support 3 times and they were not very helpful. They told me the person I need to speak to was on lunch and to try and call again later. Only good thing about it was the product itself, but they really need to improve their… Read Full Review
Written on: 03/04/2010
Tried Tesco's 40 free prints offer to try them out. They offer a 1 hour service if you upload at home and collect in the shop. Very disappointed and would go back to Jessops or Photobox/Boots next time. Poor colour (greens in landscape shots came out very yellow), poor definition (photos all have a soft-focus look) and very heavy cropping which ruined some pictures (I'd uploaded pics cropped at 6x4 so no additional cropping should have been necessary). Website has a quick upload tool but this… Read Full Review
Written on: 15/12/2009
I HAD ORDERED PHOTOS ONLINE AS I WAS MAKING A SCAPBOOK FOR MY DAUGHTERS 18 BIRTHDAY AND WAS TRYING TO GET IT DONE WHILE SHE WAS ON HOLIDAY. I ORDERED OVER 150 PHOTOS AND GOT OFFER PRICE OF 3P A COPY. ON SITE STATED WOULD TAKE UP TO 5 DAYS. DID NOT ARRIVE AND STATUS SHOWED 'BEING PROCESSED'. I E-MAILED THEM AND REPLY STATED THAT COULD TAKE UP TO 10 DAYS. 10 DAYS PASSED AND STILL NO PHOTOS SO E-MAILED AGAIN AS BY THIS TIME TOO LATE FOR WHAT I WAS WANTING THEM FOR. WAS TOLD THAT THE… Read Full Review
Written on: 26/10/2009
I'm a photographer putting on my first exhibition, and decided to use Tesco Photo for my prints, as I've used them before, and was happy with their quality.
The exhibition was to be on the 28th of October, and so about a month before the exhibition I placed my first order for prints, and waited for delivery. A week later I was told one of the files uploaded was corrupted, and so they cancelled the entire order. Fortunately I'd given myself a month to get the prints done for exactly this… Read Full Review