Tesco Photo Centre Reviews

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★★☆☆☆
2.4 / 5
48
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Tesco Photo Centre

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Latest Reviews

★★★★★

“Over the moon”

Written on: 16/12/2015 by Abbey.g (1 review written)

Just received my first ever photo book and am over the moon. Only ordered it on Sunday night and it arrived Wednesday morning, couldn't be happier as this is a Christmas gift. I will definitely be using this service again for all my photos and gifts. Once I got used to the site it was fairly easy to navigate my way round and produce for my first time a great photo book… Read Full Review

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★★★★★

“5 years and still nothing to big complain about”

Written on: 14/12/2015 by TanyaMorse (1 review written)

Well I am shocked that Tesco Photo only has 2.3 out of 5 at the time of me typing this. I have used Tescophoto.com for about 5 years now for a number of their products including 6x4 prints, Canvas', Mugs, Cushions, an iPad case and even 'Flip Flops' a couple of years back. One noticeable change over the last two years is the Staff attitude at store, since the Photo Shop changed to a MaxSpielmann they seem a lot more friendly and happier than what they were as a Tesco Photo Shop. Keep an eye… Read Full Review

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★★☆☆☆

“Tesco Photo is a totally unreliable site”

Written on: 13/09/2015 by Young82 (1 review written)

I have been using Tesco photo for a number of years but will never use them again. I spent a few weeks working on a very important photo book and was just about to place my order when the site went down. It has now been two months and it still has not been fixed. I get one apology after the other and the promise that the site will be back as soon as possible but they don't know when. This was meant to be a present for my 80 year old mother. I'll be lucky if I get it to her for Christmas at… Read Full Review

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★★☆☆☆

“Poor information”

Written on: 25/07/2015 by 1962Madden (1 review written)

we use the website that has not been working for days so went into my local where I get my orders from to ask what was happening. the staff said there was maintenance but could not tell me when it would be working again. not very happy as a lot of my photographs are on the site and I want some of them printing, they should be able to tell me when their own site will be working within a day or 2 you would think!… Read Full Review

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★★☆☆☆

“Unable to work the newish Tesco photo book app!”

Written on: 20/06/2015 by GinaHouston (1 review written)

I have been very pleased with all the Tesco photo books that I have done over the last several years, from both son's 21st to major holidays we have had. However on returning home from our first Cruise I wanted to do another photo book to capture the memories. Tesco have changed the process and no matter how many times I tried I could not use their new system. I spent hours on the computer trying to add over 250 photos into the book, in the end I gave up. Searched on line and decided to use… Read Full Review

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Hardsa's Comment

Written on: 30/10/2015

No it wasn't you, when I started to read this review I thought to myself that I must have put this up. I have had the exact same problem and also went to Truprint in the end. I had also wanted to do a book as I had just had my first cruise! I have about 10 photo books done through tesco. I will give them another try as I have another book to do!

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★☆☆☆☆

“Late, faulty, late, poor customer service”

Written on: 13/04/2015 by Joannabail1 (1 review written)

Ordered a canvas from Tesco for collection in store, the email clearly stated it would be ready in 7 days and when I went to collect it the lady looked for it for about 10 mins and then said it was delayed. 4 days later I went back and it had arrived but the edge of the canvas was damaged! The manager said it had been damaged in transit and blamed a company called dex I was not happy so she said she could get another one sent. 7 days later I got a call to say it had come in and so made a… Read Full Review

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★☆☆☆☆

“Late orders and no reply to emails or phone calls”

Written on: 25/12/2014 by mcHowell269 (1 review written)

placed an order on tesco site for a canvas with pickup from my local branch. Order never arrived and pushed for time i decided to email and then phone. Could not get through by phone after I eventually found a number in manchester so I emailed, got a message back saying they were busy! 6 days later an 5 more emails to them and still no response, give up and will be heading back for a refund!… Read Full Review

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★☆☆☆☆

“Poor service never again”

Written on: 23/12/2014 by Grant300 (1 review written)

Ordered a canvas from tesco online and selected collect in store. Got confirmation of order and date to collect it, so good so far. Went to collect it and told it was delayed! Went back 2 days later and still no canvas and no real apology just blamed some company called hareir Went back 2 days later now 5 days late and not there!!! Have been trying to contact them by email and telephone and cannot get a response so seriously annoyed, no wonder Tesco is going down the pan… Read Full Review

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★☆☆☆☆

“Really poor ”

Written on: 23/12/2014 by NatalieAmy123 (1 review written)

My photo calendars and picture was due in today and I'm now told that the order hasn't come in and can I go back tomorrow. Put simply, if an order is due on a certain day I expect it on that day! I now have 4 people with out Christmas gifts as I'm not around to collect the order!… Read Full Review

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★☆☆☆☆

“useless”

Written on: 21/12/2014 by ShawnMacKinnon319 (1 review written)

trying to upload photos for a calendar and it keeps sending me to the homepage. I use Tesco clubcard and have photos printed here. Also had a photobook printed but was less than happy… Read Full Review

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★★★★★

“Best ever photo book”

Written on: 10/12/2014 by Howell195 (1 review written)

I have never bought a photo book before and didn't want to spend too much money. Tesco photo book was the cheapest I found. It took me three days (full days as I'm retired and have the time) to get to grips with it all and upload the photos in the order I wanted. Then another day playing with the borders and checking the spelling multiple times. I settled on the £12.50 book. When it came to the checkout I was offered, for an extra £4, gloss pages. I thought, I have spent so much time on this… Read Full Review

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★☆☆☆☆

“Fast printing, bad quality”

Written on: 22/11/2014 by mtichbon (1 review written)

While the photos were printed within the hour the quality was awful, all the prints come out dark and yellowy. They like better in the raw format before I tweaked them, I couldn't just printed them at home!… Read Full Review

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★☆☆☆☆

“awful awful awful”

Written on: 08/09/2014 by badgersam (1 review written)

I arrived on a sunday to be told could I come back another day as I wanted them to take the pictures and frame four pictures. Came back on the Wednesday still to busy went back on the Thursday to be spoken to like a piece of dirt. to be told she had had a bad day and apologies of which she gave us an appointment on the following day and 10 percent discount. I couldn't make the appointment so my partner took the boys well I could cry I have paid 40.00 for something that I will not even be able… Read Full Review

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★☆☆☆☆

“Laughably bad”

Written on: 02/09/2014 by katoosh525 (2 reviews written)

Needed a whole load of prints in a hurry, and the mother in law recommended Tescos photo service. So we drive to the store, around a tenners worth of petrol, to find the store open (which we knew about, obviously) and the photo store closed (which we didn't, as their website is rather less useful than some popular diseases). On asking at customer services, we are informed that 'This is now operated by another party', meaning they have sold it. The prices were frankly a joke, with the headline… Read Full Review

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★★★★☆

“Largest poster”

Written on: 19/07/2014

I designed a poster that I was really pleased with so decided to get it printed out and since tesco were doing an offer on their largest poster, I thought it was worth a tenner to get it blown up. I was concerned that with it being so big (30" x 40") that it might look low resolution, so I made my file as high resolution as possible - which was 130ppi considering there's a 15mb limit on their upload. And I'm glad I did because it looks great. I'm very pleased. The only thing I am unhappy… Read Full Review

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★★★★★

“Canvas triple print of maldives”

Written on: 12/06/2014

Ordered and delivered al in 3 days, excellent quality and highly recommended… Read Full Review

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★☆☆☆☆

“Very Disappointed!!”

Written on: 07/04/2014 by Jess2812 (1 review written)

I have ordered canvas for my friend's sons birthday. It was made by real awful thick heavy wood frame and image mirrored. Which meant his half of his head is on top of canvas and half of the feet folded into bottom of the canvas. He is not an object! Havent they got a sense to how to do their printing. Even though i chosen mirror image they supposed to be the experts. When i rang to customer service team advisor i have spoken to was very rude and read out the definition of mirror image… Read Full Review

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★☆☆☆☆

“Disappointing”

Written on: 31/03/2014 by 494Serrano (1 review written)

Very disappointed with the quality of the photo. The seemed to have brightened the photo which has completely changed the colour the grass has went from a lovely dark green to a straw colour, my dog with a lovely deep mahogany colour has been changed to paler colour and I also have an upset photographer. It is not very good when a home printer can make a better job… Read Full Review

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★★★☆☆

“Very disappointing ”

Written on: 16/12/2013 by RebeccaBass (1 review written)

I bought photo print credits for Tesco as there is a massive Tesco at the end of my road and it would be convenient to get 1hour photos. All was going well until Tesco, without warning closed the photo shop when they refurbished the store (Borehamwood). Customer services in store told me the closest store with a photoshop is Watford - not that close and not convenient if you don't drive. The in store instant photo booths at Borehamwood are rarely working either so I decided to upload my wedding… Read Full Review

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★☆☆☆☆

“My printer produces better quality”

Written on: 11/12/2013 by ibblybibbly (2 reviews written)

Just ordered a couple of photo calendars. It looks and feels horrible and I am almost embarrassed to give it as a gift. It is cheaply bound on horrible paper and does not even feature UK holiday dates. The old adage applies that you get what you pay for, although £5 is too much for this given how rubbish it is… Read Full Review

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