Written on: 16/11/2013
This is the second time I used tesco photoshop and both times the end product has been excellent However when picking up my products on both occasions the staff at my local tesco have been extremely rude. Firstly I have to wait 15mins!! For them to stop chatting amongst themselves and serve me and then they can't find my product because they have been looking in the wrong place. Once I do get the product and say thank you they do not reply.. No apology for the wait nothing! Today was the... (read more)
Written on: 18/09/2013 by ishybonbishy (1 review written)
spent more then 2 hours designing my photobook online, tried there automatic create and it cropped the pictures so half peoples heads were missing. was pleased with overall look online and chose a store further away because it said FROM 1 hour however they actually mean 7 days regardless of where you collect from only found this out after phone call to customer service. however checking status 3 days later status said ready for pick up in store so made special trip at end of long work day to... (read more)
Written on: 15/08/2013 by EJTLAING
Having had cards printed as thank you notes following our wedding, the quality of the card is so poor that I really don't want to send them out. The clarity of our photo is by far lost in the reproduction of the card. Having paid to have them printed and waited a week for them to arrive I am so disappointed that I now have to pay another company to get them reprinted elsewhere. Distorted colour and blurred lines, if I could give less than one star I would have. (read more)
Written on: 06/07/2013
After reading some of the negative reviews I was a little apprehensive of using this service, especially as it was not cheap. However having received delivery within 6 days, I am delighted with the result. It was everything I expected, and more !!! The glossy finish enhanced the photos, and the book has a very professional look to it. Definately brings memories to cherish. I am very pleased, and would recommend it. (read more)
Written on: 06/05/2013 by AlanfromAlcester (1 review written)
I have used Tesco Photobook several times to create books for family members to mark the passing of their key anniversaries. I ordered two identical books in Jan 2012 and when they arrived one was perfect, but in the other the photos' orientation was offset by 90 degrees (imagine reading a book and folding the pages upwards). I chuckled and thought Tesco would just reprint one. Sadly no. After many emails from me and sporadic responses from them I still do not have the product I paid... (read more)
Written on: 17/02/2013
I spent many hours of my Sunday afternoon creating a photobook for my grandparent and so it would be in time for Christmas. However, when i was finished creating the photobook the photobook would not upload to the tesco server. I tried numerous times on may computers to try and upload the photobook but nothing happened. PS. The programme is very difficult to use and is not very responsive.I recommend using Blurb instead it is so much more user friendly. I would definetely NOT recommend it. (read more)
Written on: 27/11/2012
I have shopped around for lots of personalised gifts this Xmas. My family are so hard to buy for!!! I came across tescophoto and have ordered a canvas for my Mum, a calendar for myself and my Mother-in Law and a mug for my husband. All with photos of my little ones! They are brilliant - I am now going to order some Xmas cards. Plus, there are loads of half price offers and you get Clubcard points too!! I love a bargain!! (read more)
Written on: 17/09/2012
This is the third time I have been disappointed with the Tesco photo service. In 2007 the pictures had to be reprinted because a white border appeared on 2 edges of all the photo's. In 2009 the photos were not great either, rather dull - the colours were wrong. At the time I blamed my camera and bought a new one, looking back at the digital images on my pc I realise that I paid for poor quality pictures - too late now. This year the pictures are all dark and have been significantly... (read more)
Written on: 26/08/2012
I have used Tesco Photo for many years. Last week I sent off for 500 photos to be printed. They aim to deliever them in 7 days, but with the bank holiday I was expecting longer. I ordered them at 4pm on the Thursday and they arrived early on the Saturday morning...incredible!! The quality of prints is excellent and so was the price. I can strongly recommend this service. (read more)
Written on: 22/06/2012 by Pursglove (1 review written)
Terrible customer service if you have the books delivered to a store. They don't tell you whether they have arrived or not and when you call the customer services they tell you that you must call the store to find out if they are there. You can't get through to the store by phone so you call in. When you call in they know nothing about it and say that Tesco online will email you when the goods are in which they deny. Customer services then tell you that the store should phone you when... (read more)
Written on: 17/02/2012
Just wanted to recommend tescophoto. The site is really cool and you can create albums online which you can then share with your friends. I like it because friends can then choose to print photos from your album but you don't have to pay for it-they do! Also just noticed they have a special offer on 3p/print at the mo so just printed off all my Christmas photos (over 800 in total). I also bought a Valentine's Card for my husband and was able to upload a picture from our wedding. Will defo... (read more)
Written on: 11/02/2011
Got a great canvas while i did my normal shop - they make them in the photo centre now. Really good price too. (read more)
Written on: 22/12/2010
Just tried getting some photos developed at standard size (6 x 4) to frame for the wall.
Highly disappointed with the quality of photos from the machine. I have now tried two separate stores: the first the pictures were not sharp; at the second the pictures were sharp but dark and grainy in quality.
Neither set were good enough to frame.
Will not be using Tesco again. Would happily pay more for quality over convenience as this was a total waste of money. (read more)
Written on: 26/11/2010
Ok so i have sold some Dalmatian puppies and decided it would be nice to give the buyers a photo album of the pups as they grew up.
17th November i sat for an hour and 1/2 uploading nearly 400mb of photos to Tesco photo online. On thurs 18th November the tesco website status said : 'pick up' - clicked on more info 'your item is ready to be picked up in store' Great.
A trip to tesco 4.5miles, no photos, "sorry there not here yet."
ok so Friday evening i go down, still no pics, Saturday... (read more)
Written on: 12/10/2010
I needed prints for my photography course homework, as my home printer is very bad so having seen the instore photo processing at my local Tesco I thought I'd give it a go. The instant print terminals were out of service which wasn't good as I didn't want to wait an hour but the consoles in store were easy to use. I had already cropped my photos so just needed them printed 7x5.
The biggest problem I had was that the colours didn't render properly, the greens were very very yellow and this... (read more)
Written on: 10/09/2010
Fantastic quality prints - good price and with clubCard points too! Even got free delivery to my local Tescos. Theyve converted me from snapfish - great (read more)
Written on: 21/07/2010
cheap and easy to upload and collect from local store but dreadful quality - got them all reprinted with snapfish and much better results. pay a few extra pence per photo and use a different service (read more)
Written on: 01/07/2010
Amazing photo quality, excellent service, ready within the hour and perfect photos. (read more)
Written on: 26/06/2010 by leamac82 (1 review written)
Terrible service, do not use! Didnt receive email to tell me product was ready for collection. They quoted incorrect store on website that product was being delivered to, therefore had to ring around stores to try and find out where exactly it had gone. Spoke to customer support 3 times and they were not very helpful. They told me the person I need to speak to was on lunch and to try and call again later. Only good thing about it was the product itself, but they really need to improve their... (read more)
Written on: 13/06/2010
Fantastic quality - didnt think my camera would make such nice prints. Will go again soon as hvae some summer parties coming up. The software on the screen was pretty simple to use i got stuck a but but the staff were really helpful and you can even zoom in on your photos. (read more)
Written on: 29/05/2010
found the photo shop in my local Tesco and the staff there were really great. I'm not really up on using my digital camera but they helped me get prints of the best pics and they were ready for me to collect once i'd finished my shopping. (read more)
Written on: 03/04/2010
Tried Tesco's 40 free prints offer to try them out. They offer a 1 hour service if you upload at home and collect in the shop. Very disappointed and would go back to Jessops or Photobox/Boots next time. Poor colour (greens in landscape shots came out very yellow), poor definition (photos all have a soft-focus look) and very heavy cropping which ruined some pictures (I'd uploaded pics cropped at 6x4 so no additional cropping should have been necessary). Website has a quick upload tool but... (read more)
Written on: 15/12/2009
I HAD ORDERED PHOTOS ONLINE AS I WAS MAKING A SCAPBOOK FOR MY DAUGHTERS 18 BIRTHDAY AND WAS TRYING TO GET IT DONE WHILE SHE WAS ON HOLIDAY. I ORDERED OVER 150 PHOTOS AND GOT OFFER PRICE OF 3P A COPY. ON SITE STATED WOULD TAKE UP TO 5 DAYS. DID NOT ARRIVE AND STATUS SHOWED 'BEING PROCESSED'. I E-MAILED THEM AND REPLY STATED THAT COULD TAKE UP TO 10 DAYS. 10 DAYS PASSED AND STILL NO PHOTOS SO E-MAILED AGAIN AS BY THIS TIME TOO LATE FOR WHAT I WAS WANTING THEM FOR. WAS TOLD THAT THE... (read more)
Written on: 26/10/2009
I'm a photographer putting on my first exhibition, and decided to use Tesco Photo for my prints, as I've used them before, and was happy with their quality.
The exhibition was to be on the 28th of October, and so about a month before the exhibition I placed my first order for prints, and waited for delivery. A week later I was told one of the files uploaded was corrupted, and so they cancelled the entire order. Fortunately I'd given myself a month to get the prints done for exactly this... (read more)
Written on: 17/05/2009 by upset at tesco
Tesco Photo Centre Developing say that your photos will be ready in 24 hours from the local store, but (you need to read the small print after you've paid) they can and will take a week to process an order, much quicker going into the shop and getting them to do it themselves. (read more)
Written on: 09/08/2008
Prints were not as they look when I used Tesco Photo Centre Developing. Colours are wrong and images looked quite smudged and as if they had a lot of noise in the photos even though they had no noise when printed on my home photo printer. As my Tesco store does not have a photo printing service instore they sent mine off suppose to be a 2 day service and it took 5 days on top of this when my prints came back they sent me back the wrong memory card they sent me a 1GB memory stick pro duo and... (read more)
Written on: 09/04/2008 by kaymary
I went in one evening and their was a very nice young lady in their, she was kind and helped me work the machine, i'm 82 and not very got with techo stuff, she was patient and the picture wee lovely and ready when i finished shopping (read more)
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