Costa Cruises, Costa Fortuna Reviews

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3 stars
Average rating for this product is: 3 out of 5

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Average Ratings for Costa Cruises, Costa Fortuna

  • Food - quality & variety4.3 stars
  • Entertainment on board4.8 stars
  • Value for Money3.3 stars
  • Overall rating3 stars

2 Reviews For Costa Cruises, Costa Fortuna

  • 149am 20th Apr 2009

    Reviewer rating: 2 stars


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    Good Points: The entertainment team, cabin service and the variety of food.


    Bad Points: Some of the waiters in the restaurant don't seem to have been trained properly and crack under pressure and start running like headless chickens. Our waiter didn't know the very basics and he collected my partner's plates even though I hadn't finished eating the main course.Long waiting times. Chaos when embarking and disembarking. The excursions are too expensive and are not long enough. The drinks are too expensive. The service charge (6.50 per person per day) is a hidden charge that should be included in the price of the cruise.Some of the shows are amateurish(The Bubble Show, the staff show).


    General comments: Even though there were a few good things, we left the Costa Fortuna, Costa Cruise disappointed. Only the night before the cruise we realized we wad to pay an extra 90 euros for the service charge. Our waiter was moody, rude and didn't have a clue. Chaos and disorganization spring to mind every time I think of Costa Fortuna; and it did cost a fortune. Excursions were expensive, drinks had to be paid on top. The only free drinks were tap water, milk ,tea and coffee. Boarding the tender boats was a nightmare and the staff were disorganized and gave conflicting messages.

  • Guest 12th Nov 2008

    Reviewer rating: 4 stars


    On average, people found this review very helpful
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    We had a most enjoyable cruise, excursions were excellent and ports of call most interesting, especially Santorini, Mykonos, Rhodes and Dubrovnik. We had three whole days in Venice, where we enjoyed the Water bus and ordinary buses were to schedule-and cheap enough at 31 euros for 3 days. Over 65's free in most public buildings, Venetian glass is a must. Waiting at Venice Airport is a problem - insufficient seats at check-in. Book a hotel near Piazza Roma or on LIDO.