Costa Cruises, Costa Serena Reviews

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3.2 stars
Average rating for this product is: 3.2 out of 5

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Average Ratings for Costa Cruises, Costa Serena

  • Food - quality & variety3.6 stars
  • Entertainment on board2.6 stars
  • Value for Money3.1 stars
  • Overall rating3.2 stars

5 Reviews For Costa Cruises, Costa Serena

  • Guest 4th Nov 2008

    Reviewer rating: 3.5 stars


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    Good Points: Food was excellent as was cleanliness. Entertainment on the whole was good.


    Bad Points: Italian kids - lots of them being rather noisy but to be fair there were parts of the ship to escape to. Smoking was also a problem as whilst there were smoke free zones these were basically sectioned off areas within bars etc, so the smell of smoke was quite strong in many areas.


    General comments: This is our fourth cruise and despite the bad points we really did enjoy ourselves. We are in our mid 50's so perhaps younger people may not be so bothered by the number of noisy children.

  • winterton 18th Sep 2008

    Reviewer rating: 4.5 stars


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    Ancient treasures 7.8.08. A superb trip on a remarkable ship. Crew were very professional and attentive at all times. Staff always polite and helpful and food superb.

  • gunnergirl1982 8th Sep 2008

    Reviewer rating: 3.5 stars


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    We really enjoyed this cruise. Even with the bad points it was a great week, you learn to push in, or to avoid peak times in the buffet. The room was a great size and our cabin steward kept it super neat. I believe he cleaned/checked it 3 times a day.Most of the activities are in Italian (movies, games,etc...) although they will repeat everything in English (games, bingo, etc...) if they know there are English speakers there. This can be more tedious than just skipping the event. Also, most o ...

  • kaz9827 6th Aug 2008

    Reviewer rating: 3.5 stars


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    We had a great holiday, the entertainment was good although probably not to the same standard as english or american ships, but it was certainly not bad. The food was good with quite a lot of variety, and 13 bars on board we had loads of choice. Definitely try the samsara spa, a one day pass is worth it because there is loads of space to relax and unwind.
    We would recommend the Serena for a cheap cruise but the on board spend can soon add up. Make sure you ask your rep or ring Costa for the X ...

  • julieann2039 Rank: Lance Corporal 10th Feb 2008

    Reviewer rating: 1 stars


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    Having looked forward to this holiday with my family I was not very impressed with the service and certain aspects of this cruise and it's reception staff. We had several querries with the reception staff, over state rooms that were booked, and were told there was nothing that they could do about it. Infact, the attitude that they portrayed was that "they didn't care, and to take it up with the tour company which we booked with"
    Breakfast time in the dinning room was total chaos, I complained t ...