Costa Cruises, Costa Serena Reviews

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★★★☆☆
3 / 5
From 7 reviews
71% of users recommend this
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  • Food - quality & variety

  • Entertainment on board

  • Value For Money

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Latest Reviews

★★★★☆

“Had an excellent time. Crew very helpful with superb...”

Written on: 16/10/2010

Had an excellent time. Crew very helpful with superb service. The early dinner was sometimes too early when leaving port especially Venice which is an extrodinary wonderful experience. Had time to visit Venice before the cruise started and when it finished. Easily completed on your own.
Olympia from Katakolon can be reached by local coach at 10euro rather than the 40 charged by Cosa, don't forget to add Olypia entrance fee which I think is 6 euro.
Istanbul is gat fun and very walkable… Read Full Review

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★☆☆☆☆

“Just got off a cruise on the Costa Serena from Venice...”

Written on: 30/08/2010 by Allanduman (1 review written)

Just got off a cruise on the Costa Serena from Venice to Istanbul a week ago.

It was a HORRIBLE experience. The food was boring, no one spoke English, and there was nothing to do when we were not in a port. There were extra charges for everything from a cup of coffee to a Coke. The Internet cost $13.00 to use for an HOUR!!! We were given a bill for $1300 EXTRA for the coffee, Internet time, drinks. etc. as we left the ship - all charged to our visa.

The ship was alright but with 3,000… Read Full Review

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★★★★☆

“This is our fourth cruise and despite the bad points...”

Written on: 04/11/2008

This is our fourth cruise and despite the bad points we really did enjoy ourselves. We are in our mid 50's so perhaps younger people may not be so bothered by the number of noisy children… Read Full Review

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★★★★★

“Ancient treasures 7.8.08. A superb trip on a...”

Written on: 18/09/2008 by winterton (1 review written)

Ancient treasures 7.8.08. A superb trip on a remarkable ship. Crew were very professional and attentive at all times. Staff always polite and helpful and food superb… Read Full Review

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★★★★☆

“We really enjoyed this cruise. Even with the bad...”

Written on: 08/09/2008 by gunnergirl1982 (1 review written)

We really enjoyed this cruise. Even with the bad points it was a great week, you learn to push in, or to avoid peak times in the buffet.
The room was a great size and our cabin steward kept it super neat. I believe he cleaned/checked it 3 times a day.Most of the activities are in Italian (movies, games,etc...) although they will repeat everything in English (games, bingo, etc...) if they know there are English speakers there. This can be more tedious than just skipping the event. Also, most… Read Full Review

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406997_Dafutdok's Response to 399280_gunnergirl1982's Review

Written on: 05/10/2008

Great review! Very balanced and informative. I've been very converned with the reviews posted on this ship (after I've already booked a cruise, of course). I feel much better after reading your review. Thank you so much.
<br/>John

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★★★★☆

“We had a great holiday, the entertainment was good...”

Written on: 06/08/2008 by kaz9827 (1 review written)

We had a great holiday, the entertainment was good although probably not to the same standard as english or american ships, but it was certainly not bad. The food was good with quite a lot of variety, and 13 bars on board we had loads of choice. Definitely try the samsara spa, a one day pass is worth it because there is loads of space to relax and unwind.
We would recommend the Serena for a cheap cruise but the on board spend can soon add up. Make sure you ask your rep or ring Costa for the… Read Full Review

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★☆☆☆☆

“Having looked forward to this holiday with my family I...”

Written on: 10/02/2008 by julieann2039 (1 review written)

Having looked forward to this holiday with my family I was not very impressed with the service and certain aspects of this cruise and it's reception staff. We had several querries with the reception staff, over state rooms that were booked, and were told there was nothing that they could do about it. Infact, the attitude that they portrayed was that "they didn't care, and to take it up with the tour company which we booked with"
Breakfast time in the dinning room was total chaos, I complained… Read Full Review

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