Thomson Cruises, The Emerald Reviews

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★★★★☆
3.5
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  • Food - quality & variety

  • Entertainment on board

  • Value For Money

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Latest Reviews

“Plenty of activities during the day. Don't book trip...”

★★★★★

written by on 11/08/2008

Plenty of activities during the day. Don't book trip at every stop - do own thing in Rovinj and Zadar at least. Venice and Dubrovnic very tiring especially if hot so take it easy on days either side. If going to St Mark's church in Venice go there straight away and try to get a free guided tour - well worth it. If you want to change tables in the restaurant you must do so by the second night of the cruise. Everyone made an effort on the formal night but tuxedos are not needed for men, a suit or jacket and tie will be fine. Most ladies dressed smartly or in smart casual for other nights. Be aware that you must cover your shoulders if visiting places of worship and you are not allowed to take photos either. Overall a great cruise - what a shame the Emerald is being taken out of service at the end of October.

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“Sad it's the last year the Emerald sails with THOMSON,...”

★★★★★

written by on 25/07/2008

Sad it's the last year the Emerald sails with THOMSON, the entertainment on board has always been excellent with the staff working hard each evening given first class performances. The cabin staff has always been curtious and helpful, the bar waiters and waitresses always charming and willing to oblige, especially one whom we met on our 1st trip. She had a wonderful sence of humour works extremely hard and treats everyone as if they are really special. I would like to say a special thanks to her and wish her all the very best for her future she is going to be an asset to any ship she is employed by.

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“Sadly disappointed with the Emerald. The food was...”

★☆☆☆☆

written by julieworne on 23/03/2008

Sadly disappointed with the Emerald. The food was poor. I have never had to send food back on a cruise ship before. Also the set meal times were a real hindrance. Food was not served 24 hours as on all previous ships we had been on. My husband is a diabetic and we had to resort to room service on 2 separate occasions as there was no food to be found on the ship. The staff were ok. We were really surprised to see it still in Thomson's brochure for this year.

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Mtek's Response to 353709_julieworne's Review

Written on: 22/09/2008

I found this review unhelpful because it is a subjective view based on lack of research by the reviewer. As her husband is a diabetic they should have booked a cruise on a ship were food is available 24/7. They obviously did not do so and perhaps this soured the reviewer's view of the Emerald.

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