Norwegian Cruise Line, Norwegian Jade Reviews

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Norwegian Cruise Line, Norwegian Jade

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Latest Reviews

★★☆☆☆

“never again greek isles”

Written on: 13/08/2012

just back from 7 days on norwegian jade,got off to a bad start when arrived in venice found the airport staff very ignorant and uninterested in helping us.my wife checked in and was told they do not accept normal bank cards ie visa debit card.got herded about like sheep by italian speaking people holding plackards saying norwegian jade,once on board we were left standing with no idea where to got,no ships map,got pointed in the right direction to desk after asking.they accepted our bank card… Read Full Review

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★★★☆☆

“kids club at sea”

Written on: 06/08/2012 by barrythompson (1 review written)

my wife and I are frequent travellers usually staying at 4/5 star hotels. however we were recommended to try a cruise by various friends so we booked 7 days on the Norwegian Jade from Venice to the Greek Islands. Good points Ship was lovely, cabins were great, we had a balcony cabin. Crew were so helpfull and friendly excursions etc were well organized and cruise itinery was excellent Bad points Too many children on board, impossible to get near swimming pools or hot tubs for kids People were… Read Full Review

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★★★★☆

“45 years of marriage”

Written on: 25/07/2012

We enjoyed our 7 day cruise in May 2012. Food was excellent, service to the rooms adequate and the entertainment very good.. Staff was very friendly. The tours are expensive but aren't they all??? Croatia was our favorite destination. This is our second cruise with NCL and would do it again.. Gary is a great cruise director and very helpful..... JD MONTREAL,CANADA… Read Full Review

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★★★★☆

“Jude & Joans Adriatic Adventure”

Written on: 09/06/2012

Ideal Cruising delivered everything promised for our 7 day Adriatic cruise on Norwegian Jade. We left the husbands at home because it was a last minute booking and it was the right decision as it would have cost a fortune at the bar with 15% being added to every bill (don't understand why they don't just increase the prices so you know when ordering what it will cost)! Also $12 per person per day gratuities is added to your bill making the cruise not such a bargain as we at fist thought… Read Full Review

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★★★★☆

“HELLO EVERY ONE JUST GOT BACK FROM 9 DAYS ON THE...”

Written on: 18/04/2011

HELLO EVERY ONE JUST GOT BACK FROM 9 DAYS ON THE NORWEGIAN JADE NCL , HAD A GOOD TIME , THE FOOD WAS GOOD, BUT THE DRINK WAS VERY OVER PRICED! $6.50 FOR A PINT! I LIKE MY PINTS, THE STAFF WERE VERY NICE - BUT YOU CANT HELP BUT FEEL THEY ARE UNDER PAYED! - THEY WORK 12 - 15 HOURS A DAY, 7 DAYS A WEEK FOR 9 MOUTHS FOR VERY LITTLE MONEY! YOU HAVE TO TRY THE STAKE HOUSE - THE BEST STAKE IN THE WORLD!, THANKS FOR READING :)… Read Full Review

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Advicesister's Comment

Written on: 19/03/2012

the proper spelling for "steak" (the kind you eat) is "steak." Under-Paid is the proper spelling (not "payed").

That being said, it sounds like you are fairly uneducated when it comes to crusiing. You are on a modest budget line and you need to do your research before you book a trip. When you travel on a luxury line you pay up front, and most (not all) of the niggling little charges you are complaining about are included. But for what NCL charges, it's a good value as long as you don't drink yourself silly or run up other charges for things that are options and not included.

My husband and I are going on the NCL Jade very soon, and the comments I've read are mostly from people who want it all, for little to nothing. I find that sad. I hope I don't get a bunch of whining, complaining, negative tourists on board with me! Lighten up! Next time book the trip that puts all the charges up front and maybe then you will feel a lot better about the trip.

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★★★★☆

“hello fellow cruisers, ”

Written on: 07/04/2011 by noddles (1 review written)

hello fellow cruisers,

look, i mostly get peed off by people running down cruise lines,sure you will get your ups and downs,but overall most of them do a great job.

my wife and i have cruised only four times, carnival / msc/ hal / and just recently on the ncl norwegian jade.we were lucky enough to be able to have a balcony on all cruises,(we save our pennies)the cruise on the norwegian jade through the mediterainian was just fantastic.

all of our cruises had things we were not 100% happy… Read Full Review

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Advicesister's Response to noddles's Review

Written on: 19/03/2012

agree. And if you want more perks and personalized service on lines like NCL book the suites

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★★☆☆☆

“Between the two of us, this was our 15th cruise. It...”

Written on: 09/02/2011

Between the two of us, this was our 15th cruise. It was interesting that first-timers liked it but experienced cruisers were very disappointed. The lower cost was obliterated by seven (7!) specialty restaurants at extra charge. Drinks were high priced and heavily pushed(we had 7 servers approach us in less than 10 minutes). The food was mediocre and poorly prepared/presented. The variety of food was poor. Our favourite was the Blue Lagoon - at least the food was dependable and plentiful. Our… Read Full Review

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Graham Povey's Comment

Written on: 07/03/2011

I found this review helpful because...I am going on Jade 18/3/11 and will visit the blue lagoon as sugested. Thanks

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Guest's Comment

Written on: 04/08/2011

I had my first cruise with Norwegian Jade in July, and I must say I strongly disagree with your comments. Withe the choice of 12 restaurants, there is plenty to choose between. Most of them are at an extra cover charge, but still only 10-25 USD extra. And I found most of the food very good, nicely presented and with lots of varieties. The choice in the buffet was excellent. The service from all staff was very good and friendly. I will definetely go with NCL and Jade again!

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Guest's Comment

Written on: 01/07/2011

Ooh,bit worrying really.....we are going on the same cruise liner in February. Do I need to make the chef walk the gangplank if the food is rubbish?

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★★★★☆

“This was our first cruise experience. I would recommed...”

Written on: 30/01/2011

This was our first cruise experience. I would recommed NCL to anyone as a first taste of cruising, the freestyle concept worked well for us it gave us so much choice and flexibility. We had a wonderful time, the staff were attentive and very friendly. The food was excellent and there was enough variety to suit our tastes. The service charge was not a surprise as we had researched the cruise thoroughly before we went. We dont drink very much but did not find the drinks charges overpriced, the… Read Full Review

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Guest's Comment

Written on: 01/07/2011

Now I'm very confused.....the previous review made it sound awful.Who knows ? Reckon we will just have to make our own minds up!

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★★★☆☆

“This was our first cruise and can i say it was...”

Written on: 03/01/2011

This was our first cruise and can i say it was wonderful. The ship was very clean and comfortable. we opted for a inside cabin to keep cost down it was small but enough room to get dressed in and sleep. The food was wonderful so much choice we never had to use any of the other restaurant's the main food hall that was included in the charge was fine. Drinks were pricier and of course most excursions cost a arm and a leg we opted to explore alone there was a charge for the bus shuttle from the… Read Full Review

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Guest's Comment

Written on: 05/04/2012

All I can say is read the documentation before going or doing anything

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Mikeinottawa's Comment

Written on: 05/04/2012

The 12 dollar a day charge is pretty standard in the industry and well documented when you book, all I can say is read the literature.

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★★☆☆☆

“ Excursion over priced information given for being...”

Written on: 28/11/2010

Excursion over priced information given for being able to do your own thing was very poor indeed, and we were warned constantly about missing the ship or being late back because of local transport which we found very good, and the only people that were late back were your own excurions.
Drinks were overprice which lead to people sitting in there cabins drinking there own if they were not as pricey people would enjoy more of the hospitality and drink more in your bars Overall experience as… Read Full Review

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Graham Povey's Comment

Written on: 07/03/2011

I found this review very helpful because...I have experienced similar problems on other cruise lines and quite frankly, this is a typical example of the company taking from the passengers as much as possible with their high priced drinks, excursions and restaurants.
<br/>They do tend to scaremonger in regard to people making there own transport arrangments in order to force their excursions on the more insecure and vulnerable. I hope they realise, we DO have a choice of cruise line and bad reviews are not good for business.
<br/>Thanks for the review. Forwarned is forarmed.

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Mikeinottawa's Comment

Written on: 05/04/2012

I have seen people bring alcohol on board in large water bottles ie Vodka

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Guest's Comment

Written on: 19/03/2012

this is why you need to do your own research before you go. As for overpriced drinks, it is mostly taxes and not something NCL can do that much about. Lighten up! When you pay for a cheap room you get what you pay for. Adding in your budget for drinks and shore excursions is part of going on a modest cruise line. If you want all the bells and whistles of a luxury line you'll pay for it in the initial cost--maybe then you won't complain so much.

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Kimosabe's Comment

Written on: 16/09/2011

I did not think it was possible to drink your own drink in the cabins. I thought that any drink was taken from you on boarding and that any drink purchased offshore was delivered to your ship and given back to you at the end of the holiday. Can anyone confirm this is the case, it would be a nice surprise if we could drink our own drink in the cabin!

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Guest's Comment

Written on: 06/06/2011

I HAVE BEEN ON SEVERAL CRUISES TEN IN TOTAL ON DIFFERENT SHIPS AND WE HAVE NEVER EVER BEEN ALLOWED TO TAKE BOTTLES OF ALCOHOL ONTO THE SHIP WE ARE GOING ON THE NCL JADE IN OCTOBER ARE WE ALLOWED TO TAKE OUR OWN ALCOHOL ONTO THE SHIP?

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★★★★☆

“exprience on this ship very good staff are very kind...”

Written on: 25/11/2010

exprience on this ship very good staff are very kind specially goa born poula I hope i spell right he is very helpful and very good all the staff work very hard to comforts the guest I recommend to anyone who wants to experience the cruise holiday room service is also very good rooms are clean twice a day good staff in spa they are very thought full. staff in main dining area very good they are ready to help you overall it is very good free style cruising Im pleased to book my holiday with NCL… Read Full Review

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★★★★★

“just got back from 7 night cruise on Jade. Cruised...”

Written on: 14/11/2010

just got back from 7 night cruise on Jade. Cruised many times before (other companies and also worked onboard ships - few years ago) and found this ship to be super! The staff are happy to be there, excellent customer service, nothing too much trouble. The cruise director - Gary was jolly and whipped up the crowd, the food was superb. The ship was immaculate- extremely clean. Other reviews mention the 12$ extra charge added to bill, that they knew nothing about, - it's mentioned in the pre… Read Full Review

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★★★★★

“Just came back from our first cruise. Was a bit wary...”

Written on: 12/11/2010

Just came back from our first cruise. Was a bit wary of going on this ship as some reviews had not been that kind. Don't know why I worried, from picking up the taxi at Barcelona straight to the ship with no hassle, to being greeted by the most friendliest people made the whole trip an enjoyable one. Food excellent, drinks were not too expensive if you converted them back from dollars into pounds. Everywhere very clean and staff were so helpful. Would definitely do this cruise again.

Hamp… Read Full Review

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★★★★★

“From the moment we started the embarkation procedure...”

Written on: 03/11/2010

From the moment we started the embarkation procedure which was so smooth and efficient we had the most enjoyable holiday which certainly beat the cruise we had last year on an Italian competitor in many aspects. The freestyle eating was a joy with so many restaurants to chose from. The food was excellent, staff were very friendly as were the guests that we met. The two cabin staff we had were lovely, our cabin was always spotless and we always returned to the cabin in the evening to find… Read Full Review

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★★★★☆

“On reading previous reviews I wondered if they were...”

Written on: 26/10/2010 by fenwicnd (1 review written)

On reading previous reviews I wondered if they were really talking about the Norwegian Jade!

Took taxi to port from Barcelona airport at a cost of 27.5 euros, but 35 euros on return to airport. Embarking/disembarking was quick and easy.

Food was excellent, ate only in the Garden cafe as the food there was fantastic and did not feel the need to eat elsewhere. Did not have a problem finding a table or keeping it when selecting second course etc. Staff cleared your plates away pretty… Read Full Review

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★★★★☆

“food was great staff were most helpful and very friendly ”

Written on: 19/10/2010

food was great staff were most helpful and very friendly
two good nights entertainment from 5 nights
spotlessly clean in the cabin made up twice a day

drink is very,very expensive and make sure if you have kids you put a limit on how much the can spend on there card or you may end up with a very large bill from the arcade games room
two pools one for adults only
four hot tub jacuzzi two only adults again
make sure if your going to the main restaurant you were trousers as shorts are not… Read Full Review

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★★★★☆

“staff fantastic couldnt do enough for us,we were a...”

Written on: 17/10/2010

staff fantastic couldnt do enough for us,we were a party of 3 in a balcony cabin the third bed was the sofa pulled down when this wad done cabin was very cramped and could hardly move so would not recommend 3 in a cabin.Food was good tho not always piping hot in garden cafe sometines difficult to find a table but staff there helping when they can and offering to carry your food etc.Drinks are expensive but with cruising this is to be expected ans as far as the 12 dollars per guest per day added… Read Full Review

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★★★★★

“We boarded the ship in Palma, Majorca. Due to a mix up...”

Written on: 13/10/2010

We boarded the ship in Palma, Majorca. Due to a mix up with transfers we arrived at the port just after 9am and were told we had to wait until after 11am to board. At first sight the ship looks amazing! Once on board the extremely helpful staff showed us where to go to confirm detail etc... I was a bit annoyed to be told when I hot my room key card that as I'm 20 I would not be able to drink alcohol as the age is 21 - I think this is something that should have been mentioned when we booked it… Read Full Review

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★★☆☆☆

“Having embarked in barcelona following a last minute...”

Written on: 13/08/2010

Having embarked in barcelona following a last minute booking I was impressed by the decor etc. this however was soon to change, drinks are very expensive and vat at 8% and service charges are added to each drink. a bottle of beer was $6.09. when I went to check my bill on day 3 i was horrified to find they had added $12 per person (3 of us) to clean our cabin per day thats over $200 for the week. our agent had not told us of this. There are about 9 restaurants on board but most of these you… Read Full Review

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★☆☆☆☆

“THIS SHIP IS A VERY NICE SHIP THE ROOM WAS ...”

Written on: 13/07/2010

THIS SHIP IS A VERY NICE SHIP THE ROOM WAS VERY NICE AND COMFORTABLE FOOD WAS NICE AND STAFF VERY HELPFUL AND FRIENDLY BUT THE DRINKS AT THE BARS WERE VERY EXPENSIVE! WE WERE PAYING 12 DOLLARS FOR 2 DRINKS 10 POUNDS ...I WOULD NOT GO ON THIS SHIP IF YOU LIKE TO DRINK A LOT!..DISEMBAKATOIN AND EMBARKATION TOOK FAR TO LONG AND SOME FOOD HALLS WERE VERY BUSY AND NOT ALL MEALS WERE FREE WE HAD TO PAY A PREMIUM ON SOME MEALS IN ALL NICE TIME… Read Full Review

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