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Written on: 15/02/2013
I've been with GameMine for about a year now, and I've had very little problems with them. I usually have about a hundred or so games in my queue, so I receive two games in a timely manner. My only problem is that their system seems to have random fifty dollar charges, and these are usually reversed in a day when you get a hold of their customer service. My other problem is their social media presence has disappeared. They used to interact with fans and actually have a voice, lately there's… Read Full Review
Written on: 13/12/2012
We signed up for this service as an less expensive alternative to gamefly. We put on our list a couple of games and was told the games were on a wait list. We tried to do other games with the same result. Need less to say we didn't get any games, so we opted to just cancel the membership. Well, lo and behold! Nowhere to really cancel. There is no phone number for customer service and we emailed numerous times to tell them to cancel and stop charging us. Nope! they did neither! Last month… Read Full Review
Written on: 02/11/2012 by MichaelPaige (1 review written)
I looked at all the game trading sites and GameMine offered the best price. HOWEVER, DONT LET THEIR ALLURING PRICE REEL YOU IN. I was a sucker. I was drawn towards their prices and decided to trade in some old Nintendo DS Games. I am so glad that I didn't trade in good games... So I created an account, made a shipping label and packed everything just right to ship it. THEIR SHIPPING LABEL WAS WRONG. I ended up paying extra for shipping... So a week passes by and I didn't get a… Read Full Review
Written on: 05/08/2012 by Cynamin (2 reviews written)
Alright, so after GameFly would not accept my Chase card (claiming I was trying to use a prepaid visa card, which was not true), I was forced to accept an alternative. After reading some good reviews about GameMine, I decided to give them a try. I ordered the one-game-at-a-time option at first. I set up my account, and they shipped game #1. After waiting over a week for the game to arrive, I decided to give them a call. They answered the phone, and told me that the reason I did not recieve my… Read Full Review
Written on: 27/06/2012
Traded in two games here. Got $33 and $37 (in credits) for MW3 and Skyrim respectively. Those are incredibly good prices! Really impressed, they even gave me $6.80 in shipping credits. I used the $76 in credits to purchase one game for right now and maybe another in the future. I don't have any experience with their rental service but the reviews seem to indicate they are making progress and you can't always blame the company for shipping times. Definitely give Gamemine a shot if you want to… Read Full Review
Written on: 06/04/2012 by disappointed_in_MA (1 review written)
Do your self a favor...find a different service. GameMine... only sends one game when you pay for 2 out at a time rental takes 1-2 weeks turn around send broken games sends games that are the wrong format (i.e you order nintendo and get wii) has very rude customer service that threatens that you have a game thats been returned! Yea, thats why I'm taking the time to write this, because my grand scheme in life was to get one free used, incorrectly formatted game for free...right Of all… Read Full Review
Written on: 04/04/2012 by j_lugo3 (1 review written)
1st off let me say one word about Gamemine .HORRIBLE…. ! I signed up looking for other rental alternatives and it was a good price . I made a list of games I wanted and some were avail some weren’t and then some were available again then some weren’t back n forth. I didn’t receive a game for the first 2 weeks or so . Then I requested a game I don’t ever play bit just wanted to actually play 10 days go by and get nothing they said they sent it out so I get nothin then I emailed them… Read Full Review
Written on: 04/03/2012 by Anonymity8 (1 review written)
I did the trial through this joke of a company and I received the first 2 games about 1-2 weeks after signing up and paying!I beat the game The Darkness in a few days and I returned that and the game WWE12 both at the same time...They claimed they received WWE12,over 2 weeks go bye after they got WWE12 and are still claiming they have yet to receive The Darkness!They first claimed that it was probably the USPS and I called them on there bull and knew that they were just trying to force me into… Read Full Review
Written on: 01/09/2011 by customerserviceiskey.com (1 review written)
crapservice.com I purchased 5 games for my niece's birthday on July 7th and I thought that I would get my games within a week or so. That didn't happen at all. At week 3, I contacted the company and asked what the delay was and I got this reply: We deeply apologize for the inconvenience, but it appears that a problem with our normal distributor has caused a severe, but temporary delay for many of our purchase orders. Normally, games are processed within 24 hours and shipped very quickly, but… Read Full Review
Written on: 08/08/2011
Okay, I'm fairly level headed bloke, with many online services that I subscribe to, but something is up with these guys (gamemine). Everything isnt as it seems. It takes a week to get your games. Just in case your still smiling...I just said a week. Now, if the corners of your mouth havnt turned down yet. Wait for my story... I was sent a broken game after waiting a week for it. I immediately did what they said to do. I emailed the company the details and sent the cracked disc back to them. A… Read Full Review
Written on: 27/07/2011 by daarong (1 review written)
I made the mistake of not reading their policies before I signed up. Instead I saw the good price and jumped on the 2-at-a-time subscription. They don't send games at the top of the queue - they send whatever they feel like. Because of that I just put two discs in my queue. The very first round they sent me a disc that had a small chip broken out of it - sounded so bad in my xbox that I thought my xbox was broken. I went to report and return it and read that they will suspend your account if… Read Full Review
Written on: 01/06/2011 by 4wheeln4fun (1 review written)
It took a week to receive new games and I never received the first game on my list. After two months I decided to cancel. The website said I had seven days to return my game before I would be charged. I returned the game on a Tuesday, I cancelled that night and was charged the very next day! A $50 charge!! I called customer service and they said it wasn't a charge. Whatever you call it, they took $50 out of my account. They are a BIG RIP OFF!!!!!… Read Full Review
Written on: 20/05/2011
Though the game availability may be limited at times, the staff at Game Mine have always been responsive to any questions, problems, or concerns (if any) that I encounter and are more than happy to be of assistance till it is resolved. Excellent customer service.
Their trade in value is, hands down, the best around! I highly recommend trading in your games to them and even their prices are much better than.. (gamestop.. ahem) AND, on top of that, they offer FREE SHIPPING!
All the games that… Read Full Review
Written on: 11/05/2011
Signed up for a 4 month plan and in that time have received 4 playable games. Every other game is cracked or won't play. Their website is fairly easy to use and report problems, however EVERY time I reported a game my account was placed on hold. I call customer service and EVERY time get a very polite guy telling me it's a glitch and he'll forward it to his supervisor right away. A week later, my account is unlocked and a game is mailed which then takes a week to arrive. I'm pretty… Read Full Review
Written on: 06/05/2011
I've been renting video games online for about 4 years now. Up until about 6 months ago, I rented exclusively with GameFly. After having them for 3 and a half years I decided to explore my options and stumbled upon GameMine. The $8.99 per month plan was what initially drew me in over GameFly who is $15.95 per month. Also, I hoped with a smaller company I could possibly get my games faster as Gamefly was unbearably slow.
6 months later I am still with GameMine and still extremely happy… Read Full Review
Written on: 15/04/2011 by GTCantrell (1 review written)
I have been a member on and off of the GameMine service for almost a year now. I found this site last year around May (2010) and I have nothing but compliments for the service. Over the last year GameMine has undergone many changes some of them I like some of them I don't.
As for the service I think it's great. I have never had any issues with contacting staff or speaking with someone about any issue I have. I can either contact them via facebook or twitter without a problem. I even know a… Read Full Review
Written on: 13/04/2011
Originally, I began as a member of Gamefly. After 5 months of terrible service and overpaying for undercompensation, I wrote to a rep at Gamemine to inquire about Gamemine's services. Right from the begining, I've had a great relationship with the customer service from Gamemine. When Gamefly would take approximately 5 days to respond to any of my questions (Most responses only led me full circle back to my original question), Gamemine has always had a response that fully answered my question… Read Full Review
Written on: 07/04/2011
I joined Game Mine's rent service for video games on March 31st. They sent the first game and over a week later, I never received the game. After waiting several days, I cancelled my account. The service was not what I expected. Now they have charged my credit card without asking 50 dollars for a game that they never even sent to me. The merchant told me it is up to me to file a claim at the post office to find it? Why when he mailed it? It is his responsibility. This company is a rip off… Read Full Review