Martin's Camera Shop Reviews

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3.4 stars
Average rating for this product is: 3.4 out of 5

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Average Ratings for Martin's Camera Shop

  • Quality of service3.6 stars
  • Layout of shop3.1 stars
  • Value for Money3.8 stars
  • Reviewer Ratings3.4 stars
  • Overall Rating3.4 stars

20 Reviews For Martin's Camera Shop

  • Guest 9th Nov 2009

    Reviewer rating: 5 stars


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    Have friends who used them so bought a used 40D from them for £400, in better condition than I had expected, and a great camera. I continue to check them out for used gear. My "layout of shop" regers to theior on-line shop of course.

  • Guest 5th Nov 2009

    Reviewer rating: 1 stars


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    i ordered nikon 24 -70 mm 2.8 lense from martin's camera shop 14 days ago but lense still not delivered. 2 days ago i send email to martins camera shop and still didn't get any answer. I sold my sigma 28-70mm 2.8 and i was think that i will get nikon lense in 10 days .I'm so desapointed with so bad service.

    Sunny Doran from Ireland

  • Micktech Rank: Lance Corporal 19th Sep 2009

    Reviewer rating: 1 stars


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    Advertised goods they don't even stock.BEWARE martin's camera shop Payed via bank transfer for speed only to be told approx 3days for money to enter account and then 10 -14 days for product to come into stock. the camera never existed and now they are sending a cheque back as a refund as it costs them to use bank transfer. Maybe they should change their bank.
    Phone them and check your item is in their possesion BEFORE paying , and use a credit card for safety. You have been warned!!!

    It maybe ...

  • Guest 19th May 2009

    Reviewer rating: 5 stars


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    I have used Martins Camera Shop on several occasions and I have never being disappointed yet. It is such a welcome relief to deal with a company which is staffed by human beings instead of the usual corporate robots we have to listen to so many times over the telepnone from the call centres of much larger companies. Martin himself has given me a lot of very useful advice when making my purchases, and he doesnt just try to sell you the most expensive option. His staff are always helpful and polit ...

  • Guest 15th Apr 2009

    Reviewer rating: 1 stars


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    I ordered a Canon EF 35mm f2 lens from Martin's camera shop. They have a great web site that promises good communication as my order progresses and 10 working days even if it is out of stock. After five weeks I had no lens and no proactive communication from them at all. They didn't reply to an email and a second one just said they would try and find out the status of my order. If you phone them you discover they have a very long lunch break from 11:00 until 14:30. When I did get through I was t ...

  • Guest 18th Mar 2009

    Reviewer rating: 4 stars


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    I found Martin's Camera Shop to have a very friendly and professional service. The price was good, I was told immediately that the item was out of stock but delivery expected in seven days. I was kept informed of the delivery status and, as I wanted to collect the item, I received a phone call on the morning it was expected to arrive.

  • Guest 26th Feb 2009

    Reviewer rating: 5 stars


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    First time I have used Martins camera shop, and slightly wary about it. Placed an order by phone and advised the lens was out of stock ( Canon 70-200mm F4 IS). Got an e mail response very quickly to confirm order and advise delivery could be upto 10 working days. Got another e mail on working day 7 to advise my order had been despatched and received the lens the following day. I thought this was very good service and the lens was a lot cheaper than I could find elsewhere. Very impressed with the ...

  • JBStaffs 13th Nov 2008

    Reviewer rating: 4.5 stars


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    Excellent value - best price I could find for a Sigma 18 - 200 OS lens.
    Quickly supplied using Royal Mail special delivery for free.
    Good communication.
    Also ordered a branded UV filter which couldn't be supplied immediately so a temporary was sent and when the proper one arrived I was allowed to keep the temporary one.
    Excellent service in every way.
    Clearly an internet shop rather than a supplier with masses of stock but if that means good prices and good service as my experience indicates t ...

  • Guest 14th Aug 2008

    Reviewer rating: 5 stars


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    I phoned Martins Cameras on a Wednesday evening and got their answerphone. I left my number and within 10 minutes I got called back and they took my order (Sigma 150-500 OS)and payment. She explained that the item was not in stock but should be arriving in 5-6 working days. This morning, (the following Wednesday), my lens was delivered safely. I am a very happy customer, and would buy from them again.

  • czar60 23rd Jul 2008

    Reviewer rating: 1.5 stars


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    I, too have never managed to get through on Martin's Camera Shop's hotline. I ordered a Nikon lens hoping for a fast delivery. One huge problem is not being able to check stock levels at the time of ordering although the company do say that they will contact the buyer if there is a problem. After a few days I contacted them by email (no one answered the phone when I called) to get a delivery estimate and only then received an email to tell me that the lens was out of stock!

  • rugbytalisman 13th Jun 2008

    Reviewer rating: 5 stars


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    Ordered and purchased Canon 40D kit at 12.30pm on Thursday, arrived at my doorstep 11.15am Friday ! What a delight to deal with.

  • Rsavage 9th Jun 2008

    Reviewer rating: 4 stars


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    Very happy customer would use Martin's Camera Shop again the saving was approx £100 on the Fish lens I bought .
    I have dealt with far worse companies a lot bigger retailers and they don't have the same customer service as Martins Camera Shop.
    Rob

  • Guest 9th Apr 2008

    Reviewer rating: 5 stars


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    These are the best prices I've found, and whilst delivery can be slightly variable, this is a real and honest internet shop. They answer e-mails and phone calls and if you order something you will get it. If you need it now then let them know that, and if they can't supply on time go somewhere else and pay more.

    Your choice!

    One satisfied customer.

  • Guest 14th Feb 2008

    Reviewer rating: 5 stars


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    The lens is NOT a grey import, its a UK legit one, only slightly more expensive than a hong kong one, but without the risk. I've read several stories of people buying from HK from other companies but ending paying VAT/tax and it costing more than UK. Try this company, I did and had a very positive experience.

  • Dr Watts 10th Feb 2008

    Reviewer rating: 5 stars


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    This company is superb as far as I an concerned. I cannot sing their praises too highly. I have used them three times now and each time I did, I received excellent service all round.

    The first purchase was for a Canon 5D Camera body which I paid for by credit card. The next two purchases were for a 24-70mm lens and then a 70-200mm. I paid for my second and third purchases by cheque. On both occasions, I received my lenses before my cheques had cleared. I have never come across a company that tr ...

  • Guest 5th Feb 2008

    Reviewer rating: 5 stars


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    I contacted Martin's by phone for a price and within an hour had it back by email, despite being told it would probably be the next day.
    No complaints Recommended so far!

  • Guest 29th Jan 2008

    Reviewer rating: 0 stars


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    think carefully before using them

  • CameraGirl 1 24th Jan 2008

    Reviewer rating: 5 stars


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    I placed an order with Martin's Camera Shop just before Christmas. I received excellent service all round. I would highly recommend this camera dealer to any one who was looking for an online shop with fantastic prices, friendly service and top notch products.

  • Guest 21st Dec 2007

    Reviewer rating: 0 stars


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    If it arrives before Christmas (I actually got through to a lady on the phone who said "It's on back order, but I promise it'll be with you before Christmas, and I'll ring you before we send it") I'll amend this review, but with only 2 delivery days left and no signs of life from them, it seems extremely unlikely....

  • andykapped Rank: Lance Corporal 14th Dec 2007

    Reviewer rating: 0 stars


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    I have placed orders twice with Martins camera shop. The first time was for a canon 40d and lens. I placed the order on a Wednesday and received the usual automatic confirmation email, by the next Wednesday I hadn't heard anything from them and so I decided to call them to see what was happening.
    What makes me laugh is that on their website they claim that you can place orders via their "Telephone order HOTLINE". No matter how many times I tried to call Martins Camera Shop, I never got through ...