Post Office Online Banking www.postoffice.co.uk Reviews
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From 1 rating and 16 reviews
19% of users recommend this product
Average Ratings for Post Office Online Banking www.postoffice.co.uk
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16 Reviews For Post Office Online Banking www.postoffice.co.uk
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Guest 28th Oct 2009
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This site is now extremely confusing and difficult to use
- Read Guest's full review and ratings (10 words)
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Guest 24th Oct 2009
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My user name, sent to me by post is not recognised so I cannot access my account. This limits my confidence in using this service- Read Guest's review (25 words)
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Guest 21st Oct 2009
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yes i agree with comments below as it is difficult to access account on internet,havent found it yet- Read Guest's review (19 words)
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Guest 17th Sep 2009
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I have been sent various user id numbers and security numbers to use to access and monitor my new Post Office Online Banking account. A frequent user of various different online banking services, I am unable to find, access or use the service. I couldn't find how to access the banking part of the site. I have only given a star because it was the minimum required!- Read Guest's review (67 words)
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Guest 3rd Sep 2009
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Made an application at the post office? to cut along story short its not a service it is a disgrace, waited near 2 months for the entire process to be in place and only yesterday got a paying in book? coulnt pay money in form of cheque in unless you have a paying in book
I cannot find a way of accessing my account on the INTERNET? anyone have any ideas, i called the head office five times and i was told that he would close my account down, amazing one is not allowed to have an opinion of what h ...- Read Guest's review (202 words)
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vometia 30th Jul 2009
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Post Office Banking itself is actually quite good. So far my experience of their credit card is that it's been reliable, trouble-free and secure without being intrusive. Their call centre staff have been friendly, professional and helpful.
But the website. Oh dear. It's an absolute disaster: it can be summed up in one word: "rubbish".
First of all, it's only accessible using Internet Explorer. So that's all non-Windows users excluded, and any Windows users who value their security. When ...- Read vometia's review (182 words)
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Guest 26th Jul 2009
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I have tried to access my account without any success at all.
The site is totally user unfriendly and I agree with the other negative comments from the reviews. Use of internet banking with the PO is hopeless. Is the Post Office going to take notice of their customer comments?- Read Guest's review (50 words)
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MARCHPONY
11th Jul 2009
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my saver's Post Office bank account was very hard to find with no links to the home page and when you do find it they say the information can only be accessed on internet explorer 6 ? which i think is insecure anyway hence i will not use this system again- Read MARCHPONY's review (49 words)
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Guest 5th Jul 2009
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I just want to pay my Post Office mastercard bill on the internet as i do all my other bills! My card number apparently doesnt exist, the customer service centre lady was the most unhelpful person i have ever had to deal with! If i have to resort to posting cheques again i really cant be bothered to use the card. Only applied for it to use abroad to avoid commision charges.- Read Guest's review (82 words)
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Guest 11th May 2009
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A more unhelpful site than Post Office Online Banking would be difficult to imagine- Read Guest's review (44 words)
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robertzimmerman 18th Apr 2009
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Post Office Online Banking is the most unhelpful site I've ever visited! Make it easier please, i'm trying to register for online credit card banking with no luck.- Read robertzimmerman's review (33 words)
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Guest 14th Apr 2009
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I have basic internet skills, but am unable to access my accounts at all! I expected that the Post Office home page would have a link to their Online Banking service. I would access this, enter 3 digits from my 6 digit pin, and my savings would unfold before my very eyes! Not a hope!
I can't even find it, never mind access it.- Read Guest's review (79 words)
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Guest 1st Jan 2009
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Found many places for taking money OUT of my Instant Saver but nowhere for putting money IN. Eventually found one place mentioning online banking but could not find it anywhere. Dreadful.- Read Guest's review (41 words)
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RON GREENHOUGH 1st Nov 2008
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The way this site is operated is certainly not user friendly, I am trying to register for on-line banking, and beginning to wish I had not bothered. It was bad enough waiting about 20mins for staff to answer the phone to register my security number.- Read RON GREENHOUGH's review (45 words)
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yankeedoodle 4th Jul 2008
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Utterly confusing and useless site. Remember we users are only human beings. You need to make this FAR simpler for the general public! Cannot find the site we need We are trying to check our balance in a post office instant saver account- Read yankeedoodle's review (43 words)
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tsw004
11th Dec 2007
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The Internet banking for the post office (credit card) is terrible. The link to the site is hidden in the depths of the post office site, there's no link from the homepage. The user id and password system is completely numeric and therefore, you have to remember two six digit numbers. So by trying to make it more secure they've made it less secure because there's no way people are going to remember two six digit numbers without writing them down. The user interface is appalling, it's very unintu ...- Read tsw004's review (251 words)
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