Post Office Online Banking www.postoffice.co.uk Reviews

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1.4 stars
Average rating for this product is: 1.4 out of 5

From 1 rating and 16 reviews

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LenderAccountDescriptionInterestAEROverdraft  
Overdraft RateOverdraft Limit
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy benefits such as, free annual European travel insurance plus receive a share of £50 when you recommend a friend.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a

Average Ratings for Post Office Online Banking www.postoffice.co.uk

  • Ease of Use1.2 stars
  • Value for Money1.3 stars
  • Reviewer Ratings1.2 stars
  • Overall Rating1.4 stars

16 Reviews For Post Office Online Banking www.postoffice.co.uk

  • Guest 28th Oct 2009

    Reviewer rating: 1 stars


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    This site is now extremely confusing and difficult to use

  • Guest 24th Oct 2009

    Reviewer rating: 1 stars


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    My user name, sent to me by post is not recognised so I cannot access my account. This limits my confidence in using this service
  • Guest 21st Oct 2009

    Reviewer rating: 1 stars


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    yes i agree with comments below as it is difficult to access account on internet,havent found it yet
  • Guest 17th Sep 2009

    Reviewer rating: 1 stars


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    I have been sent various user id numbers and security numbers to use to access and monitor my new Post Office Online Banking account. A frequent user of various different online banking services, I am unable to find, access or use the service. I couldn't find how to access the banking part of the site. I have only given a star because it was the minimum required!
  • Guest 3rd Sep 2009

    Reviewer rating: 1 stars


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    Made an application at the post office? to cut along story short its not a service it is a disgrace, waited near 2 months for the entire process to be in place and only yesterday got a paying in book? coulnt pay money in form of cheque in unless you have a paying in book

    I cannot find a way of accessing my account on the INTERNET? anyone have any ideas, i called the head office five times and i was told that he would close my account down, amazing one is not allowed to have an opinion of what h ...
  • vometia 30th Jul 2009

    Reviewer rating: 1 stars


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    Post Office Banking itself is actually quite good. So far my experience of their credit card is that it's been reliable, trouble-free and secure without being intrusive. Their call centre staff have been friendly, professional and helpful.

    But the website. Oh dear. It's an absolute disaster: it can be summed up in one word: "rubbish".

    First of all, it's only accessible using Internet Explorer. So that's all non-Windows users excluded, and any Windows users who value their security. When ...
  • Guest 26th Jul 2009

    Reviewer rating: 1 stars


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    I have tried to access my account without any success at all.

    The site is totally user unfriendly and I agree with the other negative comments from the reviews. Use of internet banking with the PO is hopeless. Is the Post Office going to take notice of their customer comments?
  • MARCHPONY Rank: Lance Corporal 11th Jul 2009

    Reviewer rating: 1 stars


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    my saver's Post Office bank account was very hard to find with no links to the home page and when you do find it they say the information can only be accessed on internet explorer 6 ? which i think is insecure anyway hence i will not use this system again
  • Guest 5th Jul 2009

    Reviewer rating: 3 stars


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    I just want to pay my Post Office mastercard bill on the internet as i do all my other bills! My card number apparently doesnt exist, the customer service centre lady was the most unhelpful person i have ever had to deal with! If i have to resort to posting cheques again i really cant be bothered to use the card. Only applied for it to use abroad to avoid commision charges.
  • Guest 11th May 2009

    Reviewer rating: 0.5 stars


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    A more unhelpful site than Post Office Online Banking would be difficult to imagine
  • robertzimmerman 18th Apr 2009

    Reviewer rating: 0.5 stars


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    Post Office Online Banking is the most unhelpful site I've ever visited! Make it easier please, i'm trying to register for online credit card banking with no luck.
  • Guest 14th Apr 2009

    Reviewer rating: 2.5 stars


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    I have basic internet skills, but am unable to access my accounts at all! I expected that the Post Office home page would have a link to their Online Banking service. I would access this, enter 3 digits from my 6 digit pin, and my savings would unfold before my very eyes! Not a hope!
    I can't even find it, never mind access it.
  • Guest 1st Jan 2009

    Reviewer rating: 2 stars


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    Found many places for taking money OUT of my Instant Saver but nowhere for putting money IN. Eventually found one place mentioning online banking but could not find it anywhere. Dreadful.
  • RON GREENHOUGH 1st Nov 2008

    Reviewer rating: 1.5 stars


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    The way this site is operated is certainly not user friendly, I am trying to register for on-line banking, and beginning to wish I had not bothered. It was bad enough waiting about 20mins for staff to answer the phone to register my security number.
  • yankeedoodle 4th Jul 2008

    Reviewer rating: 0 stars


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    Utterly confusing and useless site. Remember we users are only human beings. You need to make this FAR simpler for the general public! Cannot find the site we need We are trying to check our balance in a post office instant saver account
  • tsw004 Rank: Staff Sergeant 11th Dec 2007

    Reviewer rating: 1 stars


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    The Internet banking for the post office (credit card) is terrible. The link to the site is hidden in the depths of the post office site, there's no link from the homepage. The user id and password system is completely numeric and therefore, you have to remember two six digit numbers. So by trying to make it more secure they've made it less secure because there's no way people are going to remember two six digit numbers without writing them down. The user interface is appalling, it's very unintu ...