Vivid Seats Reviews - www.vividseats.com

★★★★★
4.6 / 5
91% of users recommend this
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Latest Reviews

★☆☆☆☆

“Fraudulent sale!”

Written on: 18/08/2014 by Lindsey361 (1 review written)

I bought two tickets from VividSeats for Beyonce&JayZ concert in AT&T Park in SanFrancisco this August. Expensive location. Upon arrival at the Park, I was denied access because the tickets HAD ALREADY BEEN USED. I was sent to customer service,,, had to wait an hour in line.. and was given the same explanation and the tickets voided. I contacted VividSeats.. they said they could not do anything... No tickets to give me... I had to purchase additional tickets I was able to get on site and… Read Full Review

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★☆☆☆☆

“Do not use this company ”

Written on: 08/08/2014 by 260Phillips (1 review written)

We spent two hours on the phone with this company. They do not provide you proof of your purchase or any confirmation of your tickets. We were told that "flashseats" are put on your drivers license or credit card and you are to swipe it AT THE EVENT without any confirmation prior. They had my last name, street name and city name incorrect on my order form. You have to go through many complicated steps to purchase and receive tickets. After you confirm you've completed the required steps, you… Read Full Review

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★☆☆☆☆

“BIG HIDDEN FEES”

Written on: 05/08/2014 by Kennyi343 (1 review written)

So not use this website. There are huge fees you don't know about until you have charged the tickets . RUN RUN RUN… Read Full Review

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★★★★★

“Happy!”

Written on: 28/07/2014 by feSaunders61 (1 review written)

I have NEVER ordered tickets through anything, but Ticketmaster and when Katy Perry was almost sold out I needed to find tickets through a different site. I bought four tickets for like $380 after Vivid Seats gave me a coupon. I wasn't dissapointed with the price at all. I bought these tickets months before the concert and started getting worried after I did some follow up research on Vivid Seats. I kept the tickets even though I thought about getting rid of them multiple times. Whenever we got… Read Full Review

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★☆☆☆☆

“Concert Tickets”

Written on: 18/07/2014 by DayanaraKennedy1970 (1 review written)

I will never use this website again. The hidden fees appear only after you are charged for the tickets. Not only was there a $7.50 charge for each ticket---that was emailed, not sent thru the postal service, there was an additional $78.00 fee. I am furious--this website is a big ripoff. StubHub is better and I wish I had never heard of Vivid Seat. Do NOT USE THIS WEBSITE!!!!!!! … Read Full Review

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★★★★☆

“NFL tickets”

Written on: 16/07/2014 by thBerry210 (1 review written)

Good service.I got a price which was lower than other ticket web sites. They emailed the tickets the next day… Read Full Review

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★☆☆☆☆

“terrible cheating”

Written on: 11/07/2014 by BraylenRowe (1 review written)

The price is 3 times expensive. And they add extra cost in a very conspicuous corner when you place your order. It gives me a feeling they are very very dishonest… Read Full Review

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★☆☆☆☆

“DONT BUY FROM THEM I was trying to buy some concert...”

Written on: 08/07/2014 by Jaydanr126 (1 review written)

DONT BUY FROM THEM I was trying to buy some concert tickets and they show them at $ 190 each and I was ok with it, then I click on pay tickets and another trick was that they charge $ 7.50 for e-mailing me the digital tickets which is ridiculous because on ticketmaster or stubhud that is free but even with that they were cheap still so I click on pay and I did not see the small letters that said "Service charge" of $ 100 usd, so I was charge $ 100 extra. if I knew that from the beginning I… Read Full Review

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★☆☆☆☆

“Don't use them - undisclosed fees!”

Written on: 01/07/2014 by rippedoff9 (1 review written)

Don't use them as without clearly disclosing in advance of purchase, they charge huge fees. I bought tickets worth $798 with a fee of $205.17. I called and told them it was too much and wanted my money back...they laughed and said too bad!… Read Full Review

Jasmin.lee.543792's Response to rippedoff9's Review

Written on: 08/07/2014

DONT BUY FROM THEM I was trying to buy some concert tickets and they show them at $ 190 each and I was ok with it, then I click on pay tickets and another trick was that they charge $ 7.50 for e-mailing me the digital tickets which is ridiculous because on ticketmaster or stubhud that is free but even with that they were cheap still so I click on pay and I did not see the small letters that said "Service charge" of $ 100 usd, so I was charge $ 100 extra. if I knew that from the beginning I would never used this company, don't trust them

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★☆☆☆☆

“legalized scalping”

Written on: 29/06/2014 by izKirk355 (1 review written)

I ordered tickets online from Vivid for my wifeand I for our anniversary to see Cher in Portland I used the instant download feature and recieved the tickets within minutes My problem with Vivid is this. The value of the tickets once I downloaded them was $105.50 for each ticket. I ended up paying over 2 times that ($814.00)for the tickets along with a $201.84 service charge. That ended up costing us almost a $1000.00 for what should have been less than $250.00 I went online today and found… Read Full Review

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★★★★★

“Perfect”

Written on: 25/06/2014 by pulidocristhian (1 review written)

For us was a big surprise to find a vendor like vivid Sears, We had a great experience buying ticket form you guys, the customer service people always friendly and ready to help, I’m so glad we chose you for such an important event, the world cup is a massive event and we got the tickets we want, the dates we want and we are satisfied with pretty much all the process. Thank you again Vivid Seats, thank you, we hope we can make more deals in the future… Read Full Review

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★☆☆☆☆

“Tickets don't scan”

Written on: 11/06/2014 by Louisk76 (1 review written)

I purchased two tickets for the Triple Crown's Belmont Stakes with plenty of time for them to mail and I received them promptly. The issue was one scanned and the other one did not. Seemed strange to me; however, not to the ticket personnel at the track who has seen it all. Hint: it wasn't their scanning devices. Think twice before ordering… Read Full Review

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★☆☆☆☆

“Scam”

Written on: 09/06/2014 by Spence1989 (1 review written)

I purchased Jack White concert tickets through Vivid two months ahead of the show. They notified me 24 hours in advance to let me know the seller had lost the tickets, therefore I would receive a refund for my purchase. It is now impossible to get new tickets this late...as none are available. I will be missing the show because of how poorly Vivid is run. I will NEVER use Vivid again as they are not a dependable ticket broker. You may get your tickets. You may not.... Use Stub Hub instead… Read Full Review

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★☆☆☆☆

“I paid Vivid Seats 3xs the price on the ticket. ”

Written on: 31/05/2014 by Cobbxy70 (1 review written)

I paid Vivid Seats 3xs the price of the ticket . I have gone online since and there are better seats available now than when I purchased my ticket. I called Metrotix, which is thru the Fox theater phone number, and their fee was only $9.50 plus shipping. I will never order from Vivid Seats again… Read Full Review

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★☆☆☆☆

“STOLEN TICKETS ARE USE”

Written on: 30/05/2014 by Morgan289 (1 review written)

They sold stolen tickets confirmed by MLB Site is not to be trusted. MLB is investiagting this site. This is NOT valid tickets… Read Full Review

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★★★★★

“Fantastic Experience”

Written on: 18/05/2014

I recently made my first purchase with Vivid Seats. I was a little worried but my son has wanted to see Jason Aldean forever. I took the chance and was so glad I did! I made two separate purchases. First I bought the concert tickets and then I purchased VIP parking. The concert was last night and everything was perfect. I am about to make my next purchase to see Luke Bryant in July… Read Full Review

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★★★★★

“Vivid Seats Really do Care!”

Written on: 08/05/2014 by TheTicketCritic (1 review written)

I came across an issue and thought I was going to be on the phone for a rather long period of time, but pooof....I got an AWESOME Representative. My order # was 1491783 and she solved all of my issues in 5 minutes. Thank You Vivid Seats for having someone who cares like this on your team and definitely I will be selling and buying many more tickets from Vivid Seats because she made all the difference in the world. She truly defines the meaning of utmost customer service!… Read Full Review

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★☆☆☆☆

“Bait & Switch”

Written on: 03/05/2014 by nxO'Connell296 (1 review written)

I ordered tickets for playoff game. Credit card was charged but no tickets. Vivid called me stating those particular tickets were no longer available. Vivid offered me seats in other sections, but game start was ~ 90 minutes away. I accepted alternate tickets under condition I would receive them via email within 5 minutes. Ten minutes later I called Vivid to cancel the order since I didn't receive the tickets. Vivid balked and put me on a lengthy hold. They refused to cancel the order… Read Full Review

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★★☆☆☆

“Tickets overpried.”

Written on: 22/04/2014 by KianaGilliam290 (1 review written)

I wish I would have done a little more research on the Nascar tickets I purchased. This site was recommended to me to order from. Once I ordered the tickets I found out I had paid about $400 to much. The little fine print discloser on the bottom does say you are paying above face value for the tickets if you read it, but I figured a little difference was ok but not a$100 per person difference. I will surely research before ordering on here again. The only reason I put 2 stars is because the… Read Full Review

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★☆☆☆☆

“Event Cancellation”

Written on: 16/04/2014 by BarryMayhew (1 review written)

Booked and paid for two tickets to see John Newman in San Francisco.(in exess of $100 each. Put the cat in cattery for 3 nights $60 Booked and paid for a hire car to travel to SF from Westlake CA.$260 Paid to park in SF $57 per night x 2. paid $85 fuel each way. Found out the tickets had a face value of $18 each . WE WERE NOT INFORMED THAT JOHN NEWMAN HAD CANCELLED ALL OF HIS AMERICAN AND CANADIAN TOUR. And as a result My wife and I turned up at the Independent club and are out of pocket to the… Read Full Review

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