Vivid Seats Reviews - www.vividseats.com

★★★★★
4.6 / 5
91% of users recommend this
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Latest Reviews

★☆☆☆☆

“Worst ticket company ever”

Written on: 21/09/2014 by Dominik374 (1 review written)

This was the worst experience with a ticket company we have ever had. Flew to Houston for Luke Bryan and paid $3200 for four seats. First they never mail the tickets and call 2 days ahead and say they don't have 4 together but the four they have would sell for much more than we paid. They say we can pick them up at their office at 5:30 which is slightly inconvenient because we have dinner reservations at 5:00. So, they say we can pick them up from a guy in front of the concert entrance. He… Read Full Review

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★★★★★

“Great surprise”

Written on: 15/09/2014 by frogs1tmm (1 review written)

I was worried that I would experience a problem, but everything was perfect. My tickets were emailed to me and they scanned at the gate with no problem at all. I worried for nothing. The seats were great as well. So happy!!! Would do it again. Cost was about $20 a ticket over the price and $7.50 to have it emailed. But the game was sold out and people were paying $100 over ticket price to other vendors… Read Full Review

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★☆☆☆☆

“Hidden Fees”

Written on: 15/09/2014 by 117Moody (1 review written)

Expect to be charged much more than the price you see at checkout. Will never ever use their services again!… Read Full Review

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★☆☆☆☆

“Wanted to go see Navy/OhioState. Thought we had...”

Written on: 14/09/2014 by Buckifan (1 review written)

Wanted to go see Navy/OhioState. Thought we had purchased tickets the night before. As we were en route to Baltimore I called to confirm our "sale". I then found out our tickets were no longer available nor could they find us any other tickets. It probably turned out to be in our favor because we didn't end up having additional "fees". We called Stub Hub and had tickets in 5 minutes. A very frustrating experience to say the least. Will NEVER use again… Read Full Review

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★☆☆☆☆

“fees, fees and more fees”

Written on: 10/09/2014

We bought tickets at $68 each. Grand total after charges and fees, email delivery fee... $247 and change. You make your own decision, but I will not be buying anything from them again… Read Full Review

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★☆☆☆☆

“I bought two comic convention tickets in March for...”

Written on: 08/09/2014

I bought two comic convention tickets in March for comic convention in July for my daughter. My daughter was in San Diego and Comic convention would not let her in because the tickets were not valid!!! BUT GUARANTEED!!! NEVER TRUST THIS AGAIN!!!! I spent over $927.00, Comic convention DOES NOT DO THIRD PARTY TICKETS! Vivid Seats is crooked… Read Full Review

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★☆☆☆☆

“Vivid Seats is a Ripp-Off”

Written on: 07/09/2014 by dvollin (1 review written)

I went to order 2 tickets to the cardinal charger game in Glendale. I went through their process and never at anytime was I presented with a total that I could review. I clicked next thinking I would see my total and it immediately charged my credit card for 8 tickets and also tacked on a 95 dollar service charge. I was absolutely shocked! I called them and they basically told me I was screwed and their was nothing they could do. They are a rip off and I notice in these reviews that I am not… Read Full Review

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★☆☆☆☆

“Complicated process”

Written on: 29/08/2014 by Bairdiu401 (1 review written)

At the time of purchase one does not have the option of using any other type of delivery system but FedEx. I ordered the tickets well in advance of the event so a less expensive way of delivery was possible. Upon receiving an email that my tickets were on the way I was informed that delivery would not be possible without my signature. I could not be at home to sign for it. I was told to call FedEx to arrange to pick it up at the local office. Upon calling FedEx I was told the would not… Read Full Review

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★☆☆☆☆

“Vivid Seats is a RIP OFF; I wish I could ruin them on...”

Written on: 28/08/2014

Don't know how I landed on this website when i thought I went to the Metropolitan Opera website to order tickets for Carmen. I ordered four ticket (thinking I was ordering from the Met). The face value on the tickets said $145.00 plus $2.50 for a facility fee. However, when my American Express bill came, the amount I was charged by Vivid Seats was ALMOST $100 MORE PER TICKET! I was shocked and called Vivid Seats and was told there was nothing I could do about it. I wish they had identified… Read Full Review

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★☆☆☆☆

“Fraudulent sale!”

Written on: 18/08/2014 by Lindsey361 (1 review written)

I bought two tickets from VividSeats for Beyonce&JayZ concert in AT&T Park in SanFrancisco this August. Expensive location. Upon arrival at the Park, I was denied access because the tickets HAD ALREADY BEEN USED. I was sent to customer service,,, had to wait an hour in line.. and was given the same explanation and the tickets voided. I contacted VividSeats.. they said they could not do anything... No tickets to give me... I had to purchase additional tickets I was able to get on site and… Read Full Review

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★☆☆☆☆

“Do not use this company ”

Written on: 08/08/2014 by 260Phillips (1 review written)

We spent two hours on the phone with this company. They do not provide you proof of your purchase or any confirmation of your tickets. We were told that "flashseats" are put on your drivers license or credit card and you are to swipe it AT THE EVENT without any confirmation prior. They had my last name, street name and city name incorrect on my order form. You have to go through many complicated steps to purchase and receive tickets. After you confirm you've completed the required steps, you… Read Full Review

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★☆☆☆☆

“BIG HIDDEN FEES”

Written on: 05/08/2014 by Kennyi343 (1 review written)

So not use this website. There are huge fees you don't know about until you have charged the tickets . RUN RUN RUN… Read Full Review

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★★★★★

“Happy!”

Written on: 28/07/2014 by feSaunders61 (1 review written)

I have NEVER ordered tickets through anything, but Ticketmaster and when Katy Perry was almost sold out I needed to find tickets through a different site. I bought four tickets for like $380 after Vivid Seats gave me a coupon. I wasn't dissapointed with the price at all. I bought these tickets months before the concert and started getting worried after I did some follow up research on Vivid Seats. I kept the tickets even though I thought about getting rid of them multiple times. Whenever we got… Read Full Review

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★☆☆☆☆

“Concert Tickets”

Written on: 18/07/2014 by DayanaraKennedy1970 (1 review written)

I will never use this website again. The hidden fees appear only after you are charged for the tickets. Not only was there a $7.50 charge for each ticket---that was emailed, not sent thru the postal service, there was an additional $78.00 fee. I am furious--this website is a big ripoff. StubHub is better and I wish I had never heard of Vivid Seat. Do NOT USE THIS WEBSITE!!!!!!! … Read Full Review

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★★★★☆

“NFL tickets”

Written on: 16/07/2014 by thBerry210 (1 review written)

Good service.I got a price which was lower than other ticket web sites. They emailed the tickets the next day… Read Full Review

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★☆☆☆☆

“terrible cheating”

Written on: 11/07/2014 by BraylenRowe (1 review written)

The price is 3 times expensive. And they add extra cost in a very conspicuous corner when you place your order. It gives me a feeling they are very very dishonest… Read Full Review

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★☆☆☆☆

“DONT BUY FROM THEM I was trying to buy some concert...”

Written on: 08/07/2014 by Jaydanr126 (1 review written)

DONT BUY FROM THEM I was trying to buy some concert tickets and they show them at $ 190 each and I was ok with it, then I click on pay tickets and another trick was that they charge $ 7.50 for e-mailing me the digital tickets which is ridiculous because on ticketmaster or stubhud that is free but even with that they were cheap still so I click on pay and I did not see the small letters that said "Service charge" of $ 100 usd, so I was charge $ 100 extra. if I knew that from the beginning I… Read Full Review

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★☆☆☆☆

“Don't use them - undisclosed fees!”

Written on: 01/07/2014 by rippedoff9 (1 review written)

Don't use them as without clearly disclosing in advance of purchase, they charge huge fees. I bought tickets worth $798 with a fee of $205.17. I called and told them it was too much and wanted my money back...they laughed and said too bad!… Read Full Review

Jasmin.lee.543792's Response to rippedoff9's Review

Written on: 08/07/2014

DONT BUY FROM THEM I was trying to buy some concert tickets and they show them at $ 190 each and I was ok with it, then I click on pay tickets and another trick was that they charge $ 7.50 for e-mailing me the digital tickets which is ridiculous because on ticketmaster or stubhud that is free but even with that they were cheap still so I click on pay and I did not see the small letters that said "Service charge" of $ 100 usd, so I was charge $ 100 extra. if I knew that from the beginning I would never used this company, don't trust them

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★☆☆☆☆

“legalized scalping”

Written on: 29/06/2014 by izKirk355 (1 review written)

I ordered tickets online from Vivid for my wifeand I for our anniversary to see Cher in Portland I used the instant download feature and recieved the tickets within minutes My problem with Vivid is this. The value of the tickets once I downloaded them was $105.50 for each ticket. I ended up paying over 2 times that ($814.00)for the tickets along with a $201.84 service charge. That ended up costing us almost a $1000.00 for what should have been less than $250.00 I went online today and found… Read Full Review

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★★★★★

“Perfect”

Written on: 25/06/2014 by pulidocristhian (1 review written)

For us was a big surprise to find a vendor like vivid Sears, We had a great experience buying ticket form you guys, the customer service people always friendly and ready to help, I’m so glad we chose you for such an important event, the world cup is a massive event and we got the tickets we want, the dates we want and we are satisfied with pretty much all the process. Thank you again Vivid Seats, thank you, we hope we can make more deals in the future… Read Full Review

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