Written on: 06/04/2011 by mikeb1948 (1 review written)
I am currently insured with insuremycaravan.co.uk. However, at the moment I am very unhappy. Although the quote was much cheaper than any other, the customer service is abysmal.
I recently changed my caravan for a different (newer) model. I informed my insurer of the intended change before the event, and also when the change took place, giving full details of the van. However, I have heard nothing from them during the last two weeks, and I believe I am currently uninsured through no fault of... (read more)
Written on: 07/10/2010
We recently bought our first caravan and didn't know where to get caravan insurance but wanted to compare quotes and found this company online. Only took a few minutes to complete and we were able to compare 8 different quotes including a good price from K Drewe. Would have given them 5 overall but didn't get to experience the customer service as bought online. Would recommend. (read more)
Written on: 27/06/2010 by travelog9 (3 reviews written)
PLEASE NOTE: ratings are given here only because it isn't possible to post on here without clicking a star button. In fact, the ratings is NOT applicable to this post because it is here for clarification. . .
I'm baffled to find that Review Centre is listing insuremycaravan.co.uk and compare-caravan-insurance.co.uk as two separate enterprises meriting two separate review sections.
They are one and the same.
Their websites are identical (other than a change of header text.)... (read more)
Written on: 06/01/2010
Having insured our caravan with IGI it was stolen at the end of October 2009
and despite having paid over £600 in premiums in the 14 months that we
owned the van payout was refused. To add insult to injury, having lost over
£15500 we were informed of the decision by the assessor over the phone,
followed up by a written confirmation. As yet nothing at all from the
insurance company. I would like to have at least had sight of the policy
before committing to it, better still someone... (read more)
Written on: 06/01/2010
This is our first year with insuremycaravan, very competitive, with all the cover we required - just what we wanted and no un-necessary add-ons to pay for.
Written on: 02/01/2010
A great alternative to the usual large companies offering caravan insurance,which we can tailor to our own caravan and travelling needs,thus we are not paying for extras we don't need. As we have not made any claims,we cannot make any further comments,but are happy with the cover we are given. (read more)
Written on: 31/12/2009
when a caravan has a tracker type system fitted it should have a very big discount allowed,as an insurer or owner you cant lose as the van will be found very quickly.most insurers only allow 10%!!you get this for most of the basic requirements,so i would guess most people will not bother with the outlay for a tracker plus the monitering fee and just have the minimum devices required as per their schudule,come on now,be positive and sort this out,the amount of new buisness you would get would... (read more)
Written on: 30/12/2009 by ben aslak (1 review written)
The quote that I was given was increased alarmingly between the original telephone conversation and the confirmation. This I was assured was due to a 'misunderstanding' and the manner in which the quotation was described to me by the customer service operative. This caused me to look elsewhere for a cheaper quotation which I found easily. However, the after-service was excellent and a follow up call from a senior member of staff resolved the problem - too late to regain my custom... (read more)
As rated by real users
"Cheap and good service" Read More
"Renewal service" Read More
"DO NOT USE THIS COMPANY" Read More
"Poor customer servi e and miss..." Read More
"Having met the Sureterm Direct..." Read More