Insure My Caravan www.insuremycaravan.co.uk Reviews

Insure My Caravan www.insuremycaravan.co.uk
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★★★☆☆
3.2 / 5
From 9 reviews
66.7% of users recommend this

  • Customer Service

  • Value For Money

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Latest Reviews

★☆☆☆☆
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“I am currently insured with insuremycaravan.co.uk....”

Written on: 06/04/2011 by mikeb1948 (1 review written)

I am currently insured with insuremycaravan.co.uk. However, at the moment I am very unhappy. Although the quote was much cheaper than any other, the customer service is abysmal.
I recently changed my caravan for a different (newer) model. I informed my insurer of the intended change before the event, and also when the change took place, giving full details of the van. However, I have heard nothing from them during the last two weeks, and I believe I am currently uninsured through no fault of... (read more)

Julie Chester's Response to mikeb1948's Review

Written on: 14/02/2012

They are pathetic and i won't be renewing with them next year worse move ever insuring with them

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★★★★☆
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“We recently bought our first caravan and didn't know...”

Written on: 07/10/2010

We recently bought our first caravan and didn't know where to get caravan insurance but wanted to compare quotes and found this company online. Only took a few minutes to complete and we were able to compare 8 different quotes including a good price from K Drewe. Would have given them 5 overall but didn't get to experience the customer service as bought online. Would recommend. (read more)

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★☆☆☆☆
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“PLEASE NOTE: ratings are given here only because it...”

Written on: 27/06/2010 by travelog9 (3 reviews written)

PLEASE NOTE: ratings are given here only because it isn't possible to post on here without clicking a star button. In fact, the ratings is NOT applicable to this post because it is here for clarification. . .

I'm baffled to find that Review Centre is listing insuremycaravan.co.uk and compare-caravan-insurance.co.uk as two separate enterprises meriting two separate review sections.

They're not.

They are one and the same.

Their websites are identical (other than a change of header text.)... (read more)

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★☆☆☆☆
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“Having insured our caravan with IGI it was stolen at...”

Written on: 06/01/2010

Having insured our caravan with IGI it was stolen at the end of October 2009

and despite having paid over £600 in premiums in the 14 months that we

owned the van payout was refused. To add insult to injury, having lost over

£15500 we were informed of the decision by the assessor over the phone,

followed up by a written confirmation. As yet nothing at all from the

insurance company. I would like to have at least had sight of the policy

before committing to it, better still someone... (read more)

Insuremycaravan's Comment

Written on: 12/01/2010

I'm sorry to hear about this, I've checked our records and can't find that we have been aware of any complaint. It would be great if you could contact me (Sandie at Insure My Caravan) to discuss.
<br/>
<br/>We sell policies from a number of insurance companies and I welcome feedback if you have had any issues when dealing with them so I can look into the details.
<br/>
<br/>Thanks, Sandie

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Misspeacock1967's Comment

Written on: 05/02/2010

I found this review very helpful because...
<br/>
<br/>It confirms my view of IGI
<br/>I insured my house with IGI. It was unoccupied for 16 days and became flooded from a burst pipe in the attic and unlike other insurance companies IGI is refusing to pay out. The premium was no different from other insurance companies but the small print in the detailed policy booklet certainly is. We are now &pound;35k out of pocket.
<br/>Avoid IGI. If you are already with them dont rely on the summary you get from the internet and go out now and buy a policy that actually gives you cover. They arent breaking the law but when you suffer a loss and they dont pay out you will think they have and like both of us you will be majorily out of pocket

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★★★★★
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“This is our first year with insuremycaravan, very...”

Written on: 06/01/2010

This is our first year with insuremycaravan, very competitive, with all the cover we required - just what we wanted and no un-necessary add-ons to pay for.
(read more)

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★★★★☆
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“A great alternative to the usual large companies...”

Written on: 02/01/2010

A great alternative to the usual large companies offering caravan insurance,which we can tailor to our own caravan and travelling needs,thus we are not paying for extras we don't need. As we have not made any claims,we cannot make any further comments,but are happy with the cover we are given. (read more)

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★★★★★
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“when a caravan has a tracker type system fitted it...”

Written on: 31/12/2009

when a caravan has a tracker type system fitted it should have a very big discount allowed,as an insurer or owner you cant lose as the van will be found very quickly.most insurers only allow 10%!!you get this for most of the basic requirements,so i would guess most people will not bother with the outlay for a tracker plus the monitering fee and just have the minimum devices required as per their schudule,come on now,be positive and sort this out,the amount of new buisness you would get would... (read more)

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★★★☆☆
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“The quote that I was given was increased alarmingly...”

Written on: 30/12/2009 by ben aslak (1 review written)

The quote that I was given was increased alarmingly between the original telephone conversation and the confirmation. This I was assured was due to a 'misunderstanding' and the manner in which the quotation was described to me by the customer service operative. This caused me to look elsewhere for a cheaper quotation which I found easily. However, the after-service was excellent and a follow up call from a senior member of staff resolved the problem - too late to regain my custom... (read more)

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★★★★★
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“You should go an check out and get a quote. ”

Written on: 06/12/2007

You should go an check out and get a quote.
(read more)

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