Insurance 2 go Reviews - www.insurance2go.co.uk

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Latest Reviews

“Good service”

Written on: 19/08/2015 by RyderCurtis (1 review written)

I had my phone repaired just over a week. I had cracked my screen and Anovo had done a good job of repairing it. Had faster service with another repair company previously but I had to pay top premium for that. Overall I would recommend Insurance 2 Go to my friends. Reasonable price and reasonable time scale to repair my phone… Read Full Review

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By Insurance2Go.co.uk

Written on: 20/08/2015

Hello,

Many thanks for your business and for taking the time to write a review.

Great to hear your claim went through ok and you are happy with the repair.

Thanks in advance for any recommendations you make to your friends.


Kind regards,

Gary @Insurance2go

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“Struggled to make a claim”

Written on: 18/08/2015 by 1990Dillon (1 review written)

My phone was stolen while abroad, I tried to make a claim for it with proof from my my network provider that I had owned the phone however more proof was required that I actually owned the phone. O2 could and have prove I owned the phone and had been using it for 6 months but this was not enough for insurance2go. I can accept this is slightly my fault as I don't keep any receipts and if you are going to take out insurance, make sure you keep yours receipt as safe as possible, even though all… Read Full Review

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By Insurance2Go.co.uk

Written on: 18/08/2015

Hello,

Thanks for your feedback and I'm sorry you are unhappy with the service you have received. You can appeal against the decision to decline your claim if you wish. To do so please contact our customer relations team via the web site.

Kind regards,

Gary @Insurance2go

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“Bad service - 3 weeks without phone and counting”

Written on: 30/07/2015 by wswilly89 (1 review written)

Phone got caught out in the rain, screen stopped working. Put an online claim through Monday 13 July, authorised next day - so far so good. Sent it recorded next day before 1300 delivery - no problem. Insurance2go do not confirm they received it. Emailed Insurance2go complaining that the 7-10 MAXIMUM working day timescale to receive my returned phone was too long. Insurance2go turned around that the MAXIMUM time is 5-7 working das, I thought," Well that's a bit long but at least I'll have it… Read Full Review

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By Insurance2Go.co.uk

Written on: 31/07/2015

Hello,

Thanks for your feedback and I'm sorry you've been without your phone for so long.

Please contact our customer relations team through the web site - they will look into your complaint and report back to you.

Kind regards,

Gary @Insurance2go

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“Clear Web Site”

Written on: 23/07/2015 by KML56 (1 review written)

On my limited experience with Insurance2go, I have only just singed up, their web site is on of the easiest I have used on the net. They do show the assurance of Defaqto 5 star insurance and also the What mobile insurance award winner 2014, so I'm hopeful they live up to these assurances… Read Full Review

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By Insurance2Go.co.uk

Written on: 31/07/2015

Hello,

Many thanks for your feedback and for signing up with us.

Glad you found the website easy to use.

Kind regards,

Gary @Insurance2go

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“Very quick and easy ”

Written on: 21/07/2015 by Daviono167 (1 review written)

Quick easy and simple… Read Full Review

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By Insurance2Go.co.uk

Written on: 22/07/2015

Hello,

Thanks for your review and for signing up with Insurance2go.

Regards,

Gary @Insurance2go

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“Better than Virgin”

Written on: 17/07/2015 by nvO'Reilly362 (1 review written)

This company had a recommendation from Money Saving Expert. Let's hope I never need to find out how good they really are. The discount code from MSE didn't work but maybe it had a time limit. The online process is as good as it gets to sign up… Read Full Review

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By Insurance2Go.co.uk

Written on: 22/07/2015

Hello,

Thanks for your review and for signing up with Insurance2go.

There is no reason why the discount code shouldn't have worked. The code from this site is just for annual policies, maybe you signed up to pay monthly?

If you email us we will look into it for you.

Kind regards,

Gary @Insurance2go

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“Clear cover MUCH cheaper than phone companies flog.”

Written on: 17/07/2015

I liked that I could clearly see what was covered and what wasn't and it was very cheap compared to what a lot of people I know get charged by their network each month for insurance. Proof of the pudding though is always in how cases are dealt with in terms of efficiency and quality of "refurbished" phones but I hope I don't have to find that out… Read Full Review

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By Insurance2Go.co.uk

Written on: 22/07/2015

Hello,

Many thanks for your review and for signing up with us.

Kind regards,

Gary @Insurance2go

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“speedy process”

Written on: 17/07/2015

quick and easy with a £5 discount… Read Full Review

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By Insurance2Go.co.uk

Written on: 22/07/2015

Hello,

Thanks for your feedback and for signing up with Insurance2go.

Regards,

Gary @Insurance2go

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“Simple and straight to the point”

Written on: 17/07/2015 by Heaven1960 (1 review written)

Buying was a simple experience with everything clearly outlined. Should I need to claim, I'll give feedback… Read Full Review

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By Insurance2Go.co.uk

Written on: 22/07/2015

Hello,

Many thanks for your feedback and for signing up with us.

We will look forward to your additional feedback should you make a claim.

Kind regards,

Gary @Insurance2go

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“Good price for cover”

Written on: 16/07/2015 by Kattycat1958.bobo (1 review written)

Good company to deal with. I've gad my policy for 2 years and When I had to claim on my policy it was dealt with quickly and my replacement phone was an upgrade to my original phone. However, today I couldn't get my upgrade for my new phone insurance by phone I had to do it via website which was not user friendly. If it was easier to use would have given 5 stars. … Read Full Review

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By Insurance2Go.co.uk

Written on: 22/07/2015

Hello,

Many thanks for your review and for signing up with us.

Kind regards,

Gary @Insurance2go

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“Great offers to suit all ”

Written on: 15/07/2015 by Jovanni130 (1 review written)

Great cover ranges to suit all phone and circumstances would recommend to any… Read Full Review

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By Insurance2Go.co.uk

Written on: 22/07/2015

Hello,

Thanks for your feedback and for signing up with Insurance2go.

Regards,

Gary @Insurance2go

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“Quick payment and clear terms and conditions”

Written on: 14/07/2015 by TSpeller (1 review written)

I liked the fact that the terms and conditions were comprehensive, yet clear and easy to understand, so I could go from not knowing about a mobile phone insurance policy to purchasing a policy within one hour. I particularly liked the clear layout and information given about items that would NOT be covered. In terms of what I didn't like, there was no contents page, so I had to trawl through all the pages just to find the little amount of information that I wanted to read when deciding… Read Full Review

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By Insurance2Go.co.uk

Written on: 22/07/2015

Hello,

Many thanks for your review and for signing up with us.

Kind regards,

Gary @Insurance2go

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“very easy to complete,very helpful ”

Written on: 14/07/2015 by hjsand (1 review written)

Very good site easy to use would recommend to family and friends… Read Full Review

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By Insurance2Go.co.uk

Written on: 22/07/2015

Hello,

Many thanks for your feedback and for signing up with Insurance2go.

And thanks in advance for any recommendations you make to friends and family.

Kind regards,

Gary @Insurance2go

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“Good Quailty & a Good Price!”

Written on: 14/07/2015 by Lesly143 (1 review written)

Not only is the insurance a good quality as it covers for accidental damage as well as theft and loss, its also a great price for under £7. Which is a lot better than the £15 that carphone warehouse offered me! Thanks!!… Read Full Review

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By Insurance2Go.co.uk

Written on: 22/07/2015

Hello,

Many thanks for your review and for signing up with us.

Kind regards,

Gary @Insurance2go

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“why only average ? because I haven't had to claim.”

Written on: 12/07/2015 by martian74 (1 review written)

Online application and insurance quote price all easily done and price is excellently priced. And excess price of £25 for damage and £50 on theft or lost nicely priced. It all now rests on when I have to or need to make a claim how much hassle and how easy it will be ........... Only time will tell . Hopefully my s6 edge won't need a claim but at least im instantly covered! !!!!!!!!!! Fingers legs arms toes eyes crossed. Please please live up to my expectations insurance2go and make… Read Full Review

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By Insurance2Go.co.uk

Written on: 13/07/2015

Hello,

Thanks for your feedback and for signing up with Insurance2go.

We try to make every claim as smooth as we can.

Regards,

Gary @Insurance2go

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“IPHONE INSURANCE.”

Written on: 11/07/2015 by 34RussoItalian (1 review written)

I FOUND VERY EASY TO COMPLETE THIS FORM… Read Full Review

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By Insurance2Go.co.uk

Written on: 13/07/2015

Hello,

Thanks for your review and for signing up with Insurance2go.

Glad you found the website easy to use.

Regards,

Gary @Insurance2go

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“fab”

Written on: 11/07/2015 by 1960Wren (1 review written)

Easy 2 fill in quick and uncomplicated.can't believe how little I have 2 pay 2 insure my iPhone6!!!… Read Full Review

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By Insurance2Go.co.uk

Written on: 13/07/2015

Hello,

Thanks for your feedback and for your business.

Glad you like the price of insuring your iPhone 6. We work hard to make sure our prices are very competitive.

Regards,

Gary @Insurance2go

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“So far so good”

Written on: 11/07/2015 by Martinhj299 (1 review written)

After comparing deals on lots of difference sites, Insurance 2 go offered the best cover for the price. As yet I haven't had to claim so I can't comment on the claims process, but in terms of value for money in comparison to other providers, can't fault them… Read Full Review

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By Insurance2Go.co.uk

Written on: 13/07/2015

Hello,

Thanks for your review and for signing up with Insurance2go.

Regards,

Gary @Insurance2go

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“Fantastic Price”

Written on: 10/07/2015 by Andaco67 (1 review written)

Very easy site to use, covers everything that I need for a fraction of the price that I was paying. I haven't had to make a claim and haven't needed to speak to customer service so can't comment on them… Read Full Review

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By Insurance2Go.co.uk

Written on: 13/07/2015

Hello,

Thanks for your feedback and for your business.

If you every make a claim or speak to our customer services team please review us on here again.

Regards,

Gary @Insurance2go

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“The easiest online transaction ever!”

Written on: 07/07/2015 by mtmcp (1 review written)

My niece smashed her iphone today so that prompted me to sort out some insurance for my new S6. I trusted a Google search to come up with some providers and I was very impressed with 'Insurance2Go'. It is often said that you get what you pay for and of course I hope never to need this policy but it does look extremely comprehensive cover at a very decent price. The sign-up was very quick and hassle free - with a confirmation email almost immediately. I think peace of mind is worth 22 pence a… Read Full Review

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By Insurance2Go.co.uk

Written on: 10/07/2015

Hello,

Many thanks for signing up with Insurance2go and for taking the time to write a review.

Kind regards,

Gary @Insurance2go

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