The Confetti Box Bridal Centre, Eccles, Manchester Reviews

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The Confetti Box Bridal Centre, Eccles, Manchester
★★★★☆
4.4
85.0% of users recommend this
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Latest Reviews

“Wonderful bridal shop”

★★★★★

written by AeyshaWing on 16/04/2019

Lovely bridal shop, wonderful, friendly and kind staff that clearly know the best for the bride. Every bride should go to this shop to find the dress of their dreams.

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“Don't bother if you don't fit the image! ”

★☆☆☆☆

written by TamaraBurnham on 01/12/2017

Really sad to be posting this. I had a really bad experience here. I turned up to try dresses on my own.....my mum had terminal cancer and could not come with me to try dresses (she has since passed away.) When I arrived there was another lady trying on dresses with a big group. I had to go to the outlet shop to try on dresses and was not given any attention....i presume cos I was on my own and they didn't think I was serious about buying!! I'm getting married at a pretty pricey venue in the middle of Manchester and have since purchased two bridal gowns for my day from a different shop! One for day and one for the evening! This shop lost out on two sales from me!! Don't judge a book by its cover!!

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“Fabulous service, very caring.”

★★★★★

written by mmJimenez131 on 26/09/2016

My Granddaughter had been very disappointed by the service she had received in several bridal shops so the Confetti Box was a breath of fresh air! They cared ! The first dress that was recommended was absolutely perfect for her dreams and wishes, it was the first dress that brought tears to my eyes it was so right. It was THE one! Thank you all for your fabulous service. I'm so glad we came to you .

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“Great attention to detail!!”

★★★★★

written by on 23/10/2014

A great experience from start to finish! A lovely family business where all the staff know their stuff! Appointments are on time and a member of staff dedicates their time to you whilst you're there. I liked how staff suggested different dresses to try and gave their honest opinions which really helped to decide. Can't wait to collect my dress in December now!!

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“Happy mother of the bride”

★★★★★

written by on 23/10/2014

Our whole wedding party were extremely well looked after at The Confetti Box from the initial visit to choose a dress, through fittings and alterations and finally collection a couple of days before the wedding. On every visit the bride, her 4 bridesmaids and myself were made to feel very special. Within minutes of our first visit the owner knew exactly which dress would be perfect for my daughter, the choice was absolutely stunning. What could have been a stressful process was made very enjoyable by the owner and staff at The Confetti Box. The store is over 3 floors with plenty of space for our large party even when other customers had appointments at the same time. Their experience was very reassuring and their suggestions about other aspects of the wedding were a real help with our preparations. This is a long established family business with owner and her daughters taking good care of our bridal party and husband taking care of the 7 men's suits we required. Each suit was carefully measured and all fitted perfectly on the big day! I also chose a beautiful outfit from their adjoining "Diva" boutique which has plenty of choice for the mother of the bride. Loads of parking nearby, 100m from Eccles train station, 5 minutes from tram stop and motorway junction, everything was just so easy and convenient. No hesitation recommending this bridal centre for their professional, friendly and personal customer service and value for money. Perfect "one-stop" shop for all wedding gowns, accessories and suits.

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“Highly recommend....”

★★★★★

written by ladaha on 23/10/2014

I have had nothing but a wonderful experience when shopping at the Confetti Box. All the staff have been lovely, down to earth, friendly and professional. Originally I found my dress but then decided to visit another wedding shop before ordering. When I called back to ask if I could try the dress on again, that same day, the staff were friendly, accommodating and I had no problems. I returned today to shop for accessories and again the staff were lovely & friendly. Providing advice and chatting with me. I felt comfortable and at ease. With their years of experience I feel my dress is in safe hands.

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“Final fitting alterations not done - NOT RECOMENDED !! ”

★★☆☆☆

written by Hollisip183 on 21/10/2014

One member of the team was rude and has no bedside manner what so ever when dealing with customers. The others were nice and helpful. The final alterations were not made on my daughters dress - when we went to collect the dress, they confirmed all alterations had been done and the dress steamed. Until the following wedding morning when we realised my daughters dress had not been altered at the top and was too big and gaping all day. Mistakes happen in all businesses but when I emailed them to advise of this in her true rude style I received an unsympathetic response with a level of sarcasm within? This is no way to treat a customer that has just spent over £2000 between your bridal and mother of bride outfits. Lovely dresses - shocking service ! I was dealt with rudely on 2 of our visits and only for the fact I paid £500 on first visit with another woman I would never have stepped back in that shop again after the way I was spoken to! There are thousands of customer service skill courses - use some of this years profit margin  and take a long course.

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“Could not recommend this shop more...”

★★★★★

written by on 11/08/2014

In the search for my wedding dress, my mum and I visited three bridal shops and this one was the best by a country mile. The owner and her daughters are lovely and really down to earth and they're interested in helping you find the dresses that look amazing and suit you - they definitely achieved this for me. Compared to the other shops that I visited, they were much more professional in fitting the dresses to you and far more friendly in their approach. I went back to the shop a second time to make sure that the dress I found was 'the one' and they were really happy for me to do this and did not come across as pushy at all. The family element of this shop works really well and everything is very personal - they even name dresses after you if you're the first to purchase it! I can't wait to go back when my dress arrives.

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“Amazing experience”

★★★★★

written by Lisa_Racz on 02/08/2014

I was a nervous bride-to-be and wasn't entirely sure what I was looking for, but the second I step foot in the Confetti Box, all my worries went. I was greeted with open-arms by all the staff there and treated like I was royalty. Their 25 years of experience certainly shows and helped me with every one of my needs, they didn't just want to give me a dress, they created my whole look, better than I could have ever imagined. Talking to the owner, she said it was a family business, but while I was there, I was made to feel part of that and looked forward to going back for each one of my fittings! I can't recommend The Confetti Box enough, and will be making sure all my friends and family who'll be getting married in the future visit here and are treated to the same amazing experience I had. Thank you to Maria, Jade & Emma :)

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“Waitrose of Wedding!”

★★★★★

written by Cadge81 on 02/08/2014

I have just ordered THE most beautiful wedding dress thanks to the owner and her lovely girls. They make you feel so relaxed, and comfortable but like a princess at the same time. She is an amazing stylist - I would not have found this dress without her. Thanks so much! If you are looking for a wedding dress - go there! x

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“Wonderful experience!!”

★★★★★

written by joneswedding on 13/05/2014

The second my Mum & I walked into The Confetti Box, it felt as though we had been eased onto a fluffy cloud, told to sit back & relax and taken on an adventure that only a new bride-to-be can understand. Having been to other bridal shops where I wasn't exactly disappointed with the service, I felt completely blown over with delight and excitement from the owner and her family. I can honestly say they made us feel super special. She had so many suggestions that could completely change the image of a dress - something only a true pro can visualise. From shoulder straps, to hair pieces, to veils, to mesh, to nips & tucks, you name it, she can do it. I was lucky enough to find my dress at The Confetti Box but I feel that strongly about their excellent customer service, that I would have waited for a new dress to come into stock so that I could buy it from them. So it's definitely worth a visit and they can't come recommended highly enough. As someone who specifically deals with Customer Care in my day-to-day job, I know how important it is to recognise excellent customer service. The Confetti Box has it all.....superb staff & amazing dresses (and suits for the boys). Look no further than here!

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“OUTSTANDING, EXCELLENT, PERFECTION....JUST WONDERFUL!”

★★★★★

written by Lollipop27 on 12/05/2014

Before I start rambling on let me just say that you need not look anywhere else - THIS IS THE ONLY BRIDAL SHOP YOU NEED AND HAVE TO GO TO. It's such a wonderful friendly atmosphere and the girls are just lovely, down to earth and kind people - you'll never meet anyone like them anywhere else. You are given their undivided attention and made to feel so special. It actually makes me very sad to know I won't be seeing them again after i collect my dress next week. I'm normally a complete control freak but there is something about this shop that instantly makes you feel so calm that you feel relaxed and at complete ease. At the end of the day they are professionals and know this industry inside-out. Leave them to do what they know best and they will make you look an even more perfect version of yourself. Writing this review makes me so emotional because I couldn't have asked for a better experience and I will be forever grateful to everyone at TCB - you girls are wonderful and I have so much admiration for you. To help anyone reading this I feel i should share my experience: I first spoke to TCB because I was looking for a specific dress which was unusual and not many bridal shops stocked this particular dress. Low and behold they did. I wasn't quite ready to try the dress so instead made an appointment to look at bridesmaid dress and see "the dress". My MOH was moving abroad so we had to do everything quickly for the bridesmaids. At the first visit I saw what was in my opinion "the dress". I spoke to the owner who agreed it was a fabulous dress but gave me some valid words of wisdom. I am a plus size bride and the dress i had picked would make an anorexic look curvy so she advised it wouldn't be the best style for my body shape. She was very tactile and advised in a very sympathetic way. At first I was heart broken because I really really wanted that dress. With her infinite wisdom, experience and knowledge could see I was upset and promised she'd help me find a dress which would be perfect. Not convinced I went to another bridal shop and tried something similar and she was bloody right. I looked huge and felt like a fairy on top of a Christmas tree. After that i got straight on the phone and booked in with her for a bridal appointment and never even went to another bridal shop. Immediately i was greeted by her lovely, friendly daughters and husband and was asked to wait while she finished with another bride. (She's very popular and brides travel for miles to see her) This gave me the opportunity to look at the dresses they had - and they have loads, absolutely fantastic dresses. She greeted me like I was part of her family and instantly made me feel at ease, she already knew I was really nervous and not looking forward to trying dresses on because of my size. She asked me what i was looking for and at this point I had no idea, other than lace. So she made it so easy for me and picked out several dresses in all different styles to try. Basically, I loved all the dresses as I was trying them. There was one particular one she said "try this", I looked at it and thought that is horrible I really don't want to try that, which i told her. She gave me a friendly nudge and persuade me just to give it a go. And guess what? It's the dress i ended up buying. The dress looked amazing on and more importantly made me feel fantastic and gorgeous. I love it and it's all thanks to the owner. I put my deposit down and I went away thinking that was easier than I thought. When I got the call to say my dress had arrived i couldn't wait to try it on. It was even better than I remembered and the girls were fantastic at making suggestions and alterations to make it fit perfectly and helped with accessories. I had my final fitting and you wouldn't even know i'd had any alterations done, and I really didn't want to take the dress off. I recommend TCB to everyone I speak too. Make The Confetti Box your first and only bridal shop. x

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“Lovely shop with knowledgeable staff x”

★★★★★

written by Cat2103 on 05/05/2014

Confetti Box was one of the first shops I went to, so even though I had found 'my dress' early on, I just had to shop around a little more to be sure. On my second visit, I knew as soon as I tried the dress on that I would buy it. This is a family run business with staff who know exactly what they are talking about. They made me feel welcome, and special and had a personal touch. They were very accommodating to my mum who is in a wheelchair and nothing was too much trouble. They certainly went the extra mile on all accounts. Even the bathroom is amazing! I absolutely cannot wait to go back in November to try my dress on! Thanks everyone for having such a positive imput to this whole experience x

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“Best Bridal Shop In the North West”

★★★★★

written by danielag on 03/05/2014

Went in with my sister on Wednesday, after buying my dress here 7 years ago, was lovely to see the advisor again, who was as helpful as I remembered, picking out a dress that she knew would look amazing even though it wasn't the style my sister was initially looking for (as she did with me 7 years earlier) lovely fitting tried on lots of dresses, but we both loved her choice. Went back today with MOTB & MOTG, to try again, another fab experience, the whole team, mum & daughters were very helpful and made us all very comfortable, dress now ordered eekkk! I have recommended confetti box to friends for many years and will continue to do so, lovely family run business on our doorstep, thanks so much for all your help guys :)

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“The Best”

★★★★★

written by karenwillis on 25/04/2014

Karen Willis I found all the staff at the Confetti Box n Eccles super friendly and helpful. The choice in the shop is fantastic. They have helped me trough the whole process of buying my wedding dress through to my final fitting today. My bridesmaid also said how nice they were in the shop. Would highly recommend the confetti box. Thank you to you all x

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“Amazing dresses, amazing service”

★★★★★

written by Gillhugh on 17/04/2014

The confetti box is a lovely shop and the staff were welcoming and very patient. It's a family run shop so it's very relaxed and I felt no pressure whilst browsing. Gorgeous dresses, perfect service and talented staff that know their trade inside out. Would definitely recommend.

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“Lovely Dresses, Too Pushy.”

★★★☆☆

written by Braydon20 on 17/04/2014

I can't help but feel disappointed with my experience at The Confetti Box. Like every bride, I want my perfect dress and I felt the owner was too pushy. Maybe I caught her on a bad day? I would recommend the shop to friends because the stock is lovely, the surroundings are nice, everything about the place exudes elegance. Unfortunately for me I feel I was pressured by the owner and this almost pushed me away. I would advise anyone to maybe try and go when the owner is not there? I returned and dealt with another member of staff and the experience was much more pleasant and I found my ideal dress. Result.

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“The only place to go for your wedding dress”

★★★★★

written by EllieHughesLeahRobinson on 14/04/2014

4 years ago I got my wedding dress from Confetti Box. I loved the whole experience there and the service was unbelievable. I also ended up getting my bridesmaids dresses from there and hiring my groom/ushers suits from there. Since then I have sent several friends there for their dresses and they have all chosen Confetti Box dresses. When it came to getting my sister's wedding dress this year she wanted to try several different shops. She ended up (as I knew she would) getting her dress from Confetti Box. We have also got our bridesmaid dresses there. Once again the whole experience has been a pleasure with absolutely no stress and lots of fun and laughs along the way at the various fitting appointments. I know women who have bought their dresses elsewhere and been let down and messed around. When you choose a dress from Confetti Box they leave you nothing to worry about, I cannot recommend it highly enough!

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“Really Know Their Business”

★★★★★

written by YorkshireLass71 on 13/04/2014

I hadn't planned on looking for my wedding dress until later in the year but my friend and I chatted to the Confetti Box team at Event City and before I knew it I was trying on a dress. It wasn't what I would have picked out but after an appraisal of my figure it was suggested as the best option. They were right - it looked wonderful but I didn't have the nerve to commit to it without trying on a few more so I made an appointment to visit the store with my Mum. During the shop visit I had the chance to try others but nothing came close so I placed my order. I had no idea of what I wanted or what would and wouldn't suit me so being looked after by someone who knew their business and what suits which body shape was a huge bonus and made the process less daunting. I felt like they cared about how I felt and genuinely enjoy and care about what they do. I am looking forward to going back for fittings as my day approaches so thank you to all at Confetti Box.

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“Fabulous Service & Quality Dresses”

★★★★★

written by Steffi-Louise on 12/04/2014

From the moment I walked in to the store, initially nervous and completely clueless about the whole process, they were absolutely incredible! They couldnt have made my mum and I feel more comfortable and welcome, they guided me without being at all pushy and they were really helpful. Their main aim was to make me feel like a princess and they achieved it. I was so thrilled with the service and the quality/selection of gowns that I wont be looking elsewhere. I hope to order my dress at my next appointment and I'll be proud to be a Confetti Box Bride.

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