Parts Gateway Reviews - www.partsgateway.co.uk

★★★★★
4.7 / 5
94% of users recommend this
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  • Value For Money

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Latest Reviews

★☆☆☆☆

“Peugeot air supply pipe”

Written on: 22/10/2014 by MickProcner (1 review written)

Initially the service was quick. I had three quotes but wasn't sure they were going to supply the right part. I contacted each one via the 'contact us' box I still have had no reply from any of them and it is now three days… Read Full Review

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★★★★☆

“ BUYERS BEWARE check suppliers out before buying”

Written on: 15/10/2014 by elfordrx (1 review written)

Gateway did their job well and supplied me with 3 quotes. But beware do not use Midland BM. The body part I received from them was not as described by their sales people who have no customer skills what so ever, it was scratched and dented. I returned the item to them as they requested for a refund (returned at my expense) the damage was done by everybody else not them, after various phone calls and emails I have not received a refund. I have now passed this to the County Courts. Gateway please… Read Full Review

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★★★★★

“Second to none! ”

Written on: 08/10/2014 by bossyboots1947 (1 review written)

I have never used this service before - I was astonished at the responses I received, all within an hour from my request . I chose the part and it was delivered free as promised , even though my address is as far North on the UK mainland as can be. Still no charge. I would recommend the company to anybody. . There was nothing at all to complain about . Must have saved a lot of time and money by using , telephoning around all the dealers is taken away from the client . Excellent . The part… Read Full Review

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★★☆☆☆

“Website does not work”

Written on: 05/10/2014 by 65Morrow (1 review written)

Indeed, I started receiving quotes quite quickly for the part I was seeking. That said I was never able to log in to the site to retrieve them. The relevant page failed to load on any of my devices. In the end, one enterprising dealer called me directly to ask if my order had been satisfied and I was able to get the part directly from them. In theory, this should work but did not for me… Read Full Review

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★☆☆☆☆

“Be very wary of using Parts Gateway”

Written on: 02/10/2014 by Pepper100 (1 review written)

This site deals with some very dodgy suppliers and then shrugs off all responsibilty when you receive the wrong part and can't get a refund, because (roll eyes) the 'supplier' has stopped trading......just the day before you needed to return the item (cough). Call me suspicious and paranoid but this company is untrustworthy. Would definitely not recommend using their service. My advice would be to deal with suppliers direct, not by phone, and view at the parts before you pay for them. DO NOT… Read Full Review

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★★★★★

“Amazing and honest service”

Written on: 02/10/2014 by ChloeBerry267 (1 review written)

Made enquiry and within 3 mins received offers of the exact part I required… Read Full Review

Pepper100's Comment

Written on: 02/10/2014

Gosh that sounds familiar. My enquiry was answered within a few minutes and had a quote for the parts. Ordered them. Wrongs parts delivered. Tried to call company but no reply . sent email and got this reply from PG.
Hi, We must inform you that “Salford Vehicle Spares Ltd” had their account with PartsGateway terminated on Tuesday (parts enquiries stopped, PayPal link removed & login details changed) due to an influx of non-delivery/ non-refund related complaints (now 13 in total in just 48 hrs). We can only assume you paid by card rather than bank transfer (which we advise you throughout the site not to), so should SVS not come good on their promise to refund all customers (we understand their card machine will be unblocked today, Thurs 02/10) upon return of the lamps, then we strongly recommend that you contact your card issuer to put this purchase in dispute with them and recover your monies that way (or you could of course keep them and sell on ebay for example to ensure you definitely get a £return). We are extremely sorry for any inconvenience/ distress caused, and wish you a speedy resolution to your satisfaction. Should you have any further issues, we are assured that by an SVS business partner that their landline will continue to be answered. With the sincerest apologies once again, PartsGateway USER SUPPORT

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★★★★★

“great company to deal with, very professional, will...”

Written on: 01/10/2014 by coppercat (1 review written)

great company to deal with, very professional, will definitely get my next part from them… Read Full Review

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★★★★★

“Replacement Door Window”

Written on: 01/10/2014 by 445McIntosh (1 review written)

Excellent packaging on this fragile part, very prompt delivery and good work from the delivery person who on finding we were not at home, took extra time to identify a neighbough who would take the delivery on our behalf. The part was in excellent condition and fitted perfectly, and what an excellent price. Thanks again Parts Gateway for your help in tracking down this previously enjoyed part, and introducing me to Nottingham Ford Dismantlers… Read Full Review

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★★★★★

“parts ordered excellent.”

Written on: 01/10/2014

good feedback,item as new;complete with fasteners.very quick delivery time.will recomend to all my Ford owning friends… Read Full Review

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★★★★★

“Fast and easy to use.”

Written on: 30/09/2014 by Silkysoft (1 review written)

Needed a used Instrument Panel for my Citroën C5 ..Put in Registration number up came My Car Details ...Within the hour I had been contacted by 3 different breakers with quotes..All had their full details including address, email and telephone number.Simple and easy to use also totally free of any charges .Buy direct from Breaker either on telephone or on line..I bought one from Ireland on line on a Saturday and it was delivered on the Monday..fitted by Monday afternoon .Parts Gateway very… Read Full Review

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★★★★★

“Superb service thank you.”

Written on: 30/09/2014 by Godwinson (1 review written)

A superb service, an original quality part supplied quickly and at a great low price. Thank you. … Read Full Review

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★★★★★

“simple and easy use”

Written on: 29/09/2014 by BrookeMorrow (1 review written)

easy to choose part , very good comunication about parts required. and very very fast delivery, most impressed, would use again without hesitation.and reccomend to family and friends… Read Full Review

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★★★★★

“Parts Gateway”

Written on: 26/09/2014 by Billreeves (1 review written)

Exactly what I wanted, correct part, great price even with carriage cost. Good quality used part, 90 days warranty, fast despatch and delivery. If my experience is the normal practice I would recommend to family and friends. There was nothing that I did not like… Read Full Review

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★★★★★

“Parts Gateway”

Written on: 25/09/2014 by Sydney483 (1 review written)

Excellent. Chose my purchase after receiving five quotes and part arrived, well packed, in good time and condition. Well satisfied… Read Full Review

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★★★★☆

“rover 45”

Written on: 24/09/2014 by Gizmobinnie (1 review written)

As with earlier times search was quick, painless, and effective. Will definately use again… Read Full Review

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★★★★★

“Ordered my part and was delivered on time no problem...”

Written on: 18/09/2014 by Bellzm47 (1 review written)

Ordered my part and was delivered on time no problem at all. Working fine thank you. Cha from scotland… Read Full Review

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★★★★★

“very good will use again in the future”

Written on: 17/09/2014 by pikey1960 (1 review written)

very good will use again in the future… Read Full Review

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★★★★★

“Easy, stress free service”

Written on: 17/09/2014

The site is very easy to use, type in your registration number and your vehicle is found. There is a list of common parts that you can select from and the site helps you every step of the way. It has a wealth of sellers who always replied ontime and mostly always have the part required… Read Full Review

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★☆☆☆☆

“Poor quality part”

Written on: 17/09/2014

Purchased a part in good faith but 8 months down the line the paint has started to blister and peeling off in several areas. Should have thought an, even used, part would have lasted longer than that. Would never use again. Part didn't arrive when it was supposed to and was missing several bits that I would have thought would automatically have been included. Colour match was hopeless too! Going to now cost me more money to go to a local dealer to get the car looking like I thought it… Read Full Review

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★★★★★

“Difficult to find part found in minutes!”

Written on: 16/09/2014 by pipmidget (1 review written)

Had been trying to locate an air inlet pipe for my focus diesel for weeks. Ebay produced nothing. In desperation tried about 4 different second hand parts suppliers. Parts gateway was the only one to reply and that was within minutes. The dealer I dealt with on the phone was polite and efficient. Overall it was an excellent experience and I will definitely use Parts Gateway again and have no hesitation in recommending them to family and friends… Read Full Review

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