Parts Gateway Reviews - www.partsgateway.co.uk

★★★★★
4.7 / 5
94% of users recommend this
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  • Value For Money

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Latest Reviews

★★★★★

“Brilliant service”

Written on: 18/12/2014 by Boss58 (1 review written)

I needed an ABS pump for my car to pass it's MOT. Within an hour of posting my details, I had half a dozen replies. Placed an order, and the part was delivered within 24 hours! Car back on road, and saved a fortune compared to new part. Thank you… Read Full Review

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★★★★★

“excellent and efficient”

Written on: 13/12/2014 by tonyfromipswich (1 review written)

ordered part for my car thurs recieved friday very good… Read Full Review

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★★★★★

“jeep tailgate gas truts”

Written on: 03/12/2014 by Coby164 (1 review written)

had these suplided by JEEP SPARES 4 U A fast service brand new parts at a very good price they fit and work as they should i will definightly use them again if i nead to from a satisfied customer (goldwing)… Read Full Review

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★★★★★

“It is what it says on the tin!”

Written on: 21/11/2014 by kenwilmot (2 reviews written)

This is an excellent service. Just what I was looking for. I got 3 quotes the next day. I picked one and had the part delivered free in 3 working days. It saved me hundreds of pounds. I would add, check the supplier's website for reviews before putting an order. Not all reclaimed parts suppliers are reliable… Read Full Review

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★★★★☆

“Rover 25 new spares”

Written on: 14/11/2014

Before you buy check out Halfords for cheazaper prices!… Read Full Review

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★☆☆☆☆

“Poor”

Written on: 14/11/2014 by Madilynw1982 (1 review written)

Reply back to email to give me what answer ? weather the parts is In stock or not, just "I there" no information What,s that means?? Very poor service not very helpful… Read Full Review

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★☆☆☆☆

“very poor”

Written on: 06/11/2014 by rendave (1 review written)

used this site for spare part for my freelander. the people who contacted me(MPB LANDROVER IN KEIGHLEY) unorganised and had me wasting 2hours of my time travelling to them to find they did not have the part. very disappointed. CERTAINLY WILL NOT USE AGAIN. … Read Full Review

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★★★★★

“brilliant customer service”

Written on: 02/11/2014 by 240Gordon (1 review written)

superb service from start to finish would recommend to anyone wanting vw parts… Read Full Review

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★☆☆☆☆

“Peugeot air supply pipe”

Written on: 22/10/2014 by MickProcner (1 review written)

Initially the service was quick. I had three quotes but wasn't sure they were going to supply the right part. I contacted each one via the 'contact us' box I still have had no reply from any of them and it is now three days… Read Full Review

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★★★★☆

“ BUYERS BEWARE check suppliers out before buying”

Written on: 15/10/2014 by elfordrx (1 review written)

Gateway did their job well and supplied me with 3 quotes. But beware do not use Midland BM. The body part I received from them was not as described by their sales people who have no customer skills what so ever, it was scratched and dented. I returned the item to them as they requested for a refund (returned at my expense) the damage was done by everybody else not them, after various phone calls and emails I have not received a refund. I have now passed this to the County Courts. Gateway please… Read Full Review

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★★★★★

“Second to none! ”

Written on: 08/10/2014 by bossyboots1947 (1 review written)

I have never used this service before - I was astonished at the responses I received, all within an hour from my request . I chose the part and it was delivered free as promised , even though my address is as far North on the UK mainland as can be. Still no charge. I would recommend the company to anybody. . There was nothing at all to complain about . Must have saved a lot of time and money by using , telephoning around all the dealers is taken away from the client . Excellent . The part… Read Full Review

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★★☆☆☆

“Website does not work”

Written on: 05/10/2014 by 65Morrow (1 review written)

Indeed, I started receiving quotes quite quickly for the part I was seeking. That said I was never able to log in to the site to retrieve them. The relevant page failed to load on any of my devices. In the end, one enterprising dealer called me directly to ask if my order had been satisfied and I was able to get the part directly from them. In theory, this should work but did not for me… Read Full Review

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★☆☆☆☆

“Be very wary of using Parts Gateway”

Written on: 02/10/2014 by Pepper100 (1 review written)

This site deals with some very dodgy suppliers and then shrugs off all responsibilty when you receive the wrong part and can't get a refund, because (roll eyes) the 'supplier' has stopped trading......just the day before you needed to return the item (cough). Call me suspicious and paranoid but this company is untrustworthy. Would definitely not recommend using their service. My advice would be to deal with suppliers direct, not by phone, and view at the parts before you pay for them. DO NOT… Read Full Review

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★★★★★

“Amazing and honest service”

Written on: 02/10/2014 by ChloeBerry267 (1 review written)

Made enquiry and within 3 mins received offers of the exact part I required… Read Full Review

Pepper100's Comment

Written on: 02/10/2014

Gosh that sounds familiar. My enquiry was answered within a few minutes and had a quote for the parts. Ordered them. Wrongs parts delivered. Tried to call company but no reply . sent email and got this reply from PG.
Hi, We must inform you that “Salford Vehicle Spares Ltd” had their account with PartsGateway terminated on Tuesday (parts enquiries stopped, PayPal link removed & login details changed) due to an influx of non-delivery/ non-refund related complaints (now 13 in total in just 48 hrs). We can only assume you paid by card rather than bank transfer (which we advise you throughout the site not to), so should SVS not come good on their promise to refund all customers (we understand their card machine will be unblocked today, Thurs 02/10) upon return of the lamps, then we strongly recommend that you contact your card issuer to put this purchase in dispute with them and recover your monies that way (or you could of course keep them and sell on ebay for example to ensure you definitely get a £return). We are extremely sorry for any inconvenience/ distress caused, and wish you a speedy resolution to your satisfaction. Should you have any further issues, we are assured that by an SVS business partner that their landline will continue to be answered. With the sincerest apologies once again, PartsGateway USER SUPPORT

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★★★★★

“great company to deal with, very professional, will...”

Written on: 01/10/2014 by coppercat (1 review written)

great company to deal with, very professional, will definitely get my next part from them… Read Full Review

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★★★★★

“Replacement Door Window”

Written on: 01/10/2014 by 445McIntosh (1 review written)

Excellent packaging on this fragile part, very prompt delivery and good work from the delivery person who on finding we were not at home, took extra time to identify a neighbough who would take the delivery on our behalf. The part was in excellent condition and fitted perfectly, and what an excellent price. Thanks again Parts Gateway for your help in tracking down this previously enjoyed part, and introducing me to Nottingham Ford Dismantlers… Read Full Review

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★★★★★

“parts ordered excellent.”

Written on: 01/10/2014

good feedback,item as new;complete with fasteners.very quick delivery time.will recomend to all my Ford owning friends… Read Full Review

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★★★★★

“Fast and easy to use.”

Written on: 30/09/2014 by Silkysoft (1 review written)

Needed a used Instrument Panel for my Citroën C5 ..Put in Registration number up came My Car Details ...Within the hour I had been contacted by 3 different breakers with quotes..All had their full details including address, email and telephone number.Simple and easy to use also totally free of any charges .Buy direct from Breaker either on telephone or on line..I bought one from Ireland on line on a Saturday and it was delivered on the Monday..fitted by Monday afternoon .Parts Gateway very… Read Full Review

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★★★★★

“Superb service thank you.”

Written on: 30/09/2014 by Godwinson (1 review written)

A superb service, an original quality part supplied quickly and at a great low price. Thank you. … Read Full Review

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★★★★★

“simple and easy use”

Written on: 29/09/2014 by BrookeMorrow (1 review written)

easy to choose part , very good comunication about parts required. and very very fast delivery, most impressed, would use again without hesitation.and reccomend to family and friends… Read Full Review

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