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| Customer Service | 5.8/10   |
|---|---|
| Quality of website | 8.6/10 |
| Value for Money | 8/10 |
| Overall rating | 6.6/10 |
Full review by
brendah57
on 12th Oct 2008
User Rating : 9
Respect :
0
Bad Points: None.
General comments: Ordering very easy, price very reasonable and delivery charge exellent. Delivery tracking was easy to use and my sink and toilet seat arrived undamaged in 2 days.
I don't usually shop online as I object to the outrageous postage/delivery costs. The cost here was very reasonable. I will definately use again and recommend with confidence.
brendah57's review and ratings | 56 words
Review by
wyattn
on 28th Sep 2008
User Rating : 3
Respect :
0
Even though the fault lies with Plumbworld I am now receiving emails advising they will be charging me for 2 items!
wyattn's full review | 30 words
Review by
Guest.
on 29th May 2008
User Rating : 3
Respect :
0
Ordered 4 items, 3 came as promised, shower door did not arrive as broken in transit. 2nd door also damaged in transit, but as we unpacked it outside the 7 days post delivery, it is tough cheese. £150 wasted on a broken door - it is in the small print. Will not order another from themas it will probably arrive broken.
Guest.'s full review | 67 words
Review by
Guest.
on 28th Apr 2008
User Rating : 9
Respect :
0
PlumbWorld UK delivered to the Isle of Wight, which some claim they can't do without loading the price!
Guest.'s full review | 32 words
Review by
leask
on 14th Apr 2008
User Rating : 0
Respect :
0
I ordered a bathroom suite from plumbworld. The wrong toilet pan was sent and parts were missing. I have sent various emails the situation is no further ahead and I have reported them to trading standards.
leask's full review | 49 words
Review by
leask
on 11th Apr 2008
User Rating : 0
Respect :
0
I ordered a bathroom from Plumbworld the wrong toilet pan was supplied. I have sent lots of emails to Plumbworld they have ignored most of them. They don't give out a phone number. I have started legal action against this company. I have purchased various items on line this is the first time I have lost money. B & Q would be a better bet same stock but they can be contacted.
leask's full review | 71 words
Review by
richard malin
on 31st Mar 2008
User Rating : 10
Respect :
0
Some companies promise the earth, especially when they hide behind a website only 'shop-front'. You cannot telephone Plumbworld and can only contact them by email. However, having recently purchased from them, I can only say that I found the whole experience an absolute pleasure.
Having been told last week by the MIRA shower engineer that our 12 year old Mira Excel was beyond economical repair, I rang round our local B&Q's, Focus's (should that be Focii?!) and Homebases, only to find none had wh ...
richard malin's full review | 318 words
Review by
Guest.
on 29th Mar 2008
User Rating : 10
Respect :
0
I ordered a whirlpool bathroom suitePlumbworld was an excellent company - ordering was straightforward, they kept you informed of when in stock and when to expect delivery. Delivered quick and on day stated. Products all in good condition.
I would recommend this company.
Guest.'s full review | 56 words
Review by
Guest.
on 13th Feb 2008
User Rating : 9
Respect :
0
Well informed by PlumbWorld about delivery date. Bought shower door and tray arrived in good condition and price was excellent.
Guest.'s full review | 20 words
Review by
Guest.
on 6th Dec 2007
User Rating : 10
Respect :
0
Efficient service, competitively priced goods. I ordered a Mira shower which arrived two days later. I recommend this company.
Guest.'s full review | 26 words
Review by
badger369
on 24th Nov 2007
User Rating : 10
Respect :
0
I found PlumbWorld UK a delight to deal with. They informed me regarding items that were out of stock & asked how I would like the order delivered (eg wait for non stock & dispatch all, or whatever they have got now & the rest to follow later). They also gave restock dates. Delivery arrived on time, and well package against damage. I would definitely use them again
badger369's full review | 99 words
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