Setanta Sports Reviews

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Latest Reviews

★☆☆☆☆

“Horrible Customer Service”

Written on: 23/05/2014 by Schroeder175 (1 review written)

The language barrier in my example was terrible and the lady constantly interrupted my questions. I'd honestly rather the automated foxtel model… Read Full Review

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★☆☆☆☆

“Still charging me months after cancellation”

Written on: 01/03/2013

I have had a terrible experience with Setanta. Cancelling your subscription is in my opinion deliberately difficult and awkward. Having spoken to customer service and cancelled my subscription (which was confirmed on the phone)I am still being charged on my credit card 4 months later… Read Full Review

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☆☆☆☆☆

“Really poor signal for 18 months with Setanta Sports,...”

Written on: 16/06/2009 by raspberrylipgloss (1 review written)

Really poor signal for 18 months with Setanta Sports, and after 18 months of calling abut this they decide they might have sent me a faulty card at the start. I am now trying to cancel which is a nightmare. I cancelled my direct debit as I dont owe them any money and dont trust them to take any more(they've taken extra from me before and wont repay it). Now being told I'm not allowed to cancel unless I have a valid direct debit set up, ow ridiculous. They have text me asking me to ring… Read Full Review

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☆☆☆☆☆

“Got connected 29th April 09 4 days later on the phone...”

Written on: 11/06/2009 by tommy999 (1 review written)

Got connected 29th April 09 4 days later on the phone to them as picture quality was really bad.. Sent new signal to sky box but no improvement.. been on the phone several time since and wrote letters.. Got a reply saying that its NOT THERE FAULT ! what a joke.. Got put through to technical support on to them for nearly an hour still no better, guy was swearing in the background thinking I could not hear him.. cancelled my DD paying them no more.. starting legal procedings to recover my fee's… Read Full Review

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★☆☆☆☆

“If you just cancel your direct debit with Setanta...”

Written on: 23/05/2009 by peeeeeedoff (1 review written)

If you just cancel your direct debit with Setanta Sports cos you're having problems getting anywhere with them [ you cant cancel a card ] you'll find you are still receiving their transmission even months after.
i was still connected 6 months before getting letters asking for bank details. put a note in telling them i had already canceled . then aggressive chap who only wanted bank details and would not listen any explanation that tried to make phoned me.he got me so mad i hung up
then got… Read Full Review

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★☆☆☆☆

“The picture quality is attrocious, especially on fast...”

Written on: 09/05/2009

The picture quality is attrocious, especially on fast moving scenes. Watching football is like trying to watch a 1980's computer game through a dirty window. Setanta Sports is not worth the subscription - it would be painful to watch even if it was free… Read Full Review

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★★★★★

“great company they offer setanta sports1 to every one...”

Written on: 04/05/2009

great company they offer setanta sports1 to every one not like sky with sky sports plus you get loads of sports for not much money… Read Full Review

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☆☆☆☆☆

“This company are the worst I have ever dealt with. At...”

Written on: 04/05/2009 by tafer2uk (16 reviews written)

This company are the worst I have ever dealt with. At one point I had Setanta acknowledging my account was closed and settled in full whilst their third party call centre was threatening legal action claiming I still owed money and it would affect my credit rating, to cap it off if you stand your ground they just hang up on you. Nice!… Read Full Review

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Peeeeeedoff's Response to tafer2uk's Review

Written on: 27/05/2009

I found this review helpful because...i am having the same sort of problems

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☆☆☆☆☆

“Dreadful! Signed up for Setanta for Chelsea match but...”

Written on: 28/04/2009

Dreadful! Signed up for Setanta for Chelsea match but did not receive signal. After at least 2 hours on the phone, 6 customer service agents, still no joy and they were disputing giving a refund… Read Full Review

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☆☆☆☆☆

“Setanta Sports is an absolutely shocking experience...”

Written on: 08/04/2009

Setanta Sports is an absolutely shocking experience from start to finish. Terrible customer service & sub standard picture quality AVOID… Read Full Review

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☆☆☆☆☆

“I signed up to Setanta Sports in November 2008 using a...”

Written on: 08/04/2009 by nemphlar (1 review written)

I signed up to Setanta Sports in November 2008 using a CAM plug in. After 11 seperate attempts on the phone with Setanta trying to get it to work, I returned the CAM and card, and requested they reimburse me for the cost of the CAM and subscription. To date after eight calls to their office in Glasgow and head office, I am still waiting for refund. They do not even have the decency to contact me to say what their problem is… Read Full Review

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★★★☆☆

“Only premium sports channel available on Freeview, so...”

Written on: 09/03/2009

Only premium sports channel available on Freeview, so if you want to watch some premiership football etc, its the only choice! I enjoy Setanta sports but wish I could get Sky sports instead. There was a plan to offer it on Freeview but that has been cancelled.
So we are stuck with Setanta; its not bad, but picture quality is very poor… Read Full Review

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★☆☆☆☆

“I orderd sentana sport with bt vision i was told the...”

Written on: 17/01/2009 by keith1974 (1 review written)

I orderd sentana sport with bt vision i was told the card will come three days before my box ,the day before by box was due to come, the next day the bt vision box came, still no card 3 days later still no card. I called bt vision and asked them where it is and the order had not been put in bt will be losein my custom with vision and i will go elsewhere… Read Full Review

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☆☆☆☆☆

“Picture quality is awful ! thats when you can get a...”

Written on: 14/01/2009 by ianmacca99 (1 review written)

Picture quality is awful ! thats when you can get a picture, customer service is like talking to a brick wall ! I was told the picture quality was poor as the amount of phonecalls they received effected the quality ?? Sky Sports is the king and will remain so for a long time! Must try Harder Setanta Sports!!!… Read Full Review

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☆☆☆☆☆

“I would strongly advise people to have nothing to do...”

Written on: 28/11/2008

I would strongly advise people to have nothing to do with Setanta Sports as in my opinion it should not be allowed to trade in the manner that it is. Having paid by debit card it seems to think that it has the right to take money out of you account at will then makes up the policy for payments to suit. One person told me it was one month in advance another two months and even when I cancelled they continued to take money. There is no customer service department, once you key in the customer… Read Full Review

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★☆☆☆☆

“I had the service for about 9 months to watch NRL....”

Written on: 26/11/2008 by The Sa1nt (1 review written)

I had the service for about 9 months to watch NRL. Apart from poorer quality picture and some signal outtages which (giving benefit of doubt could have been due to weather conditions) everything seemed ok. But when I came to cancel I had a bad experience I feel. I'll never be subscribing again its not worth it for me. No TV coverage is worth it my opinion. I subscribed by credit card which (according to my bank) means setanta have to acknowledge cancellation, I ended up cancelling my credit… Read Full Review

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☆☆☆☆☆

“Where do I start? I subscribed to Setanta sports...”

Written on: 05/11/2008 by rianamit (1 review written)

Where do I start? I subscribed to Setanta sports paying an initial subscription of £9.99.. after a month they increased it to £12.99 without informing me. When I wanted to cancel they first offered me another deal, which i did not take up. They then asked me to call later "As our cancellation department is currently closed". I called later and they transferred me to another person, which i am assuming is someone at the same call center rather than another department. This person just gave me… Read Full Review

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Hello18's Response to rianamit's Review

Written on: 24/11/2008

I've just subscribed to Virgin Media and Setanta comes free with Virgin's XL package so I shouldn't have to deal with Setanta personally but reading some of these reviews made me so angry! Well done for fighting the battle and not letting them beat you!

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☆☆☆☆☆

“Terrible service, really poor quality reception even...”

Written on: 31/10/2008 by smith262 (1 review written)

Terrible service, really poor quality reception even though the free channel setanta sports is OK! Never get good reception for live events and cant watch many of them. When I contact customer services they dont want to know and send out the mystery 'signal boost' which practically makes no difference. I think that they will be bust soon because they are profiteering on the short term and not looking after customers. They want to continue taking money out of your bank without having to address… Read Full Review

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☆☆☆☆☆

“These people do not appear to deal with cancellations...”

Written on: 25/10/2008

These people do not appear to deal with cancellations and there is no info on their website to tell you how to cancel. This is rubbish e-commerce standard in fact non existent. They shouldnt be trading in my opinion. Where are the guys who regulate people like this? Also if you call them you are kept hanging on so they are making even more money from their 0871 number. Dont deal with these people… Read Full Review

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★★★☆☆

“1. Sign-up and cancellation was simple. Done over phone.”

Written on: 22/10/2008

1. Sign-up and cancellation was simple. Done over phone.
2. No setup charge
3. Only need a PC or MAC computer
This review is for the Setanta broadband service:

The broadband service was easy to set up needing only a logon and password - no extra rece. Well recommend Setanta Sports digital TV… Read Full Review

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