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| Customer Service | 5.5/10  |
|---|---|
| Quality of website | 7/10 |
| Value for Money | 5.5/10 |
| Overall rating | 6.5/10 |
Full review by
Guest.
on 6th Aug 2008
User Rating : 3
Respect :
0
Bad Points: No communication received about an item not in stock. Who knows how long I would have waited if I had not contacted them first?
General comments: Aspinal didn't have the color I wanted and I did not receive contact about that. I had to contact them when I didn't get a despatch email after several days. After choosing a different color I still haven't received the product because it was delivered to the wrong person and now the courier has to retrieve it and bring it to me. It better be the best writing portfolio I've ever seen to go through this much hassle.
Guest.'s review and ratings | 102 words
Review by
Guest.
on 20th Apr 2008
User Rating : 10
Respect :
0
An great service. Delivery is pricy but is by a courier service rather than Royal Mail. Quick delivery via courier. Beautifully packaged. Products are of an excellent quality.
Guest.'s full review | 28 words
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