Smart Gift Solutions www.smartgiftsolutions.co.uk Reviews

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1 stars
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Average Ratings for Smart Gift Solutions www.smartgiftsolutions.co.uk

  • Customer Service3 stars
  • Quality of website5 stars
  • Value for Money4 stars
  • Overall rating1 stars

 

1 Review For Smart Gift Solutions www.smartgiftsolutions.co.uk

  • lorrymcd1979 Rank: Lance Corporal 7th Sep 2009

    Reviewer rating: 1 stars


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    Although the Smart Gift Solutions site provides a good service which allows you to make up your own gift basket, I did not receive exactly what I ordered! The gift basket which I sent had red wine instead of white, no jewellery was included (without advising me!) and instead of the tulips which were ordered, a bunch of wilted roses were sent which were clearly past their best and a few days old!

    On contacting their customer services, they have replaced the wine and apologised for not advising me that the jewellery was out of stock. However, they have completely ignored my complaint about the flowers stating that as tulips were not available a "superior" bunch of roses was sent!!

    All in all, was extremely disappointed with the gift and it ruined what was supposed to be a lovely surprise for my mums 50th birthday.