Celebration Village Manchester Reviews

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★★★☆☆
2.5 / 5
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Latest Reviews

★★★★★

“Off The Cuff Visit”

Written on: 02/02/2014 by jojo65 (1 review written)

After several visits to wedding dress shops, we just decided to have a look, found a couple of dresses with a young assistant, but she was leaving so another was foundwho asked what price range i had, i told her and she was really helpful but found nothing, she went upstairs and brought down two dresses in my size ( am a big lady and an older bride ) the first one i fell in love with.... she worked with me, as it was from older stock and only one 1 of them, We paid and now its mine i am so so… Read Full Review

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★★★★★

“On a mission!”

Written on: 02/10/2012 by kmoylan (1 review written)

After being let down the week before my wedding because when my dress arrived from overseas it was too small. A friend recommended Celebration village and I was not disappointed. I tried on a selection of dresses and Lindsay was on a mission to find me 'the' dress and not only did she do that but as the dress was too big was able to arrange a fitting, alterations (by their inhouse seamstress) and a final fitting all within 3 days. The dress was gorgeous and a perfect fit. It was such a relief… Read Full Review

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★★★★★

“Fantastic, very happy!!”

Written on: 06/08/2012

I can't understand why there are so many negative reviews on this site. I ordered my dress very late but it still arrived on time. The service was excellent and they made me feel very special when I went for my fitting. The dress was perfect and fit me exactly, and they even attached a loop so that I could pin up the train free of charge! We also hired 5 suits from celebration village and the service was second to none. I would recommend that anyone use celebration village, as they helped to… Read Full Review

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★★★★☆

“Satisfied customer upto now”

Written on: 06/08/2012 by louise.bills (1 review written)

Celebration village is a huge store where you will fing everything for your wedding day, i originally went in to ask about chair cover hire but ended up looking at the dresses which they have a very wide selection so i later made a appointment to try some on. The Lady was very helpfull and friendley and i did choose a dress that day. it was only after i looked at reviews about this shop and then was worried with what i was reading but the dress was orderd and it is made clear that deposits are… Read Full Review

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★☆☆☆☆

“Do not buy from this store!!”

Written on: 02/07/2012 by MalH1924 (1 review written)

Buy a wedding dress from this shop has been the most stressful experience of my life! From start to finish my experiences with them were horrific. After having ordered the dress I then moved to London which made going back to Manchester for fittings more difficult. I made this very clear to the shop and each time I went for fittings I had to take time off work. The first fitting after arriving and talking through the alterations I required (which included taking up and adding bust pads)I was… Read Full Review

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★★☆☆☆

“dont ever use them! ”

Written on: 21/05/2012 by mojoe (1 review written)

This company should have been called disaster village, we ordered dresses 14 months before the date of the wedding. Upon arrival into the store we discovered they had totally messed up the order and ordered the wrong styles. After finding out we couldnt get the correct styles in we had to settle for the ones that had arrived and one of the bridesmaids had to settle for one that had been in the store and tried on by several people. Not once throughout all of this did I lose my temper with… Read Full Review

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Guest's Response to mojoe's Review

Written on: 15/06/2012

Totally agree with your sentiments 100 per cent my poor daughter was left a week before she was due to go abroad for her wedding without any alterations done and no hope of getting them done by this Company. They didn't even tell her until day she was to collect her wedding dress supposedly nearly completed. This was the last straw in a long line of errors think more apt name is commiseration & damage to dreams.

We and her friends would never recommend them & to any misguided people who area waiting their clothes to be altered collect them in plenty of time before event . If our abysmal service and other reviews on this site are to be believed I would also say go elsewhere for your most important dress etc.

We have gave them ample time to investigate our complaint but not bothered and when we phone to spur them on its like we have done them a disservice.

Time this company was made to be accountable to their customers and not just take money and not care at all. checked Stop them spoiling another persons dreams

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★★★★☆

“very worried!!”

Written on: 05/05/2012 by kellie80 (1 review written)

went at the end of feb 2012, didnt have an appointment but wasnt a problem, an assistant helped straight away and asked about the wedding and budget, i was worried at prices from 1200/1800 and not really knowing what i wanted, was also worried about size as dieting and losing weight. 2nd dress i tried i fell in love with and my mum and cousin cried so i knew it was the one, stroke of luck it was in sale for 525!! they measured me and the dress was to be made to measure and could be taken in… Read Full Review

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★★★★★

“FANTASTIC VALUE FOR MONEY & FRIENDLEY STAFF”

Written on: 02/04/2012

I got married July 2011, We were treated like adults! All the staff here were amazing & so helpful, & value for money. They take in to consideration wedding cost and how expensive they are & let you pay off your dream dress my instalments. I had a fantastic wedding thanks to Celebration Village & there staff, I would recommend this store to anyone… Read Full Review

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★★☆☆☆

“Room for improvement”

Written on: 23/10/2011

Went recently to have a look at the dress's there. Im 24 next year and myself and my friend felt like we were being treated like children. The 1 lady who helped me try on the dress's was friendly enough but there was another there who was scowling at me the whole time for no reason. The gowns are not cheap either around £1000 on avarage. Thankfully I managed to get my dress from another shop at half the price and one that looked better. My advice would be to go perhaps if your an older bride… Read Full Review

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★★★★★

“What a fantastic service! ”

Written on: 04/11/2010

What a fantastic service!

I arrived at celebration village as a last resort; after not having had much luck finding a dress elsewhere that day. I explained that I only had 9 weeks to plan my wedding and I have to say that the last resort turned out to be the best decision I made that day; as I found the perfect dress!

I had to buy my dress from stock (as I didn't have enough time to order a brand new one)and it was in need of a considerable amount of cleaning; however, the staff assured me… Read Full Review

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★★★★★

“THANK YOU THANK YOU THANK YOU to everyone at...”

Written on: 20/09/2010

THANK YOU THANK YOU THANK YOU to everyone at celebration village!!!!Despite the negitive views on this site, I would like to say what fabulous service I received from all of the staff. I am truely grateful for all of your help with my wedding dress, I felt like a princess. I will reccomend you to all of my friends and family. Thank you once again… Read Full Review

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★☆☆☆☆

“I had ordered £600 worth of dresses in january its now...”

Written on: 10/08/2010

I had ordered £600 worth of dresses in january its now august and they still havent arrived, staff do not care what so ever, obviously realy nice the day i handed money over. similar reviews read below, just wish we had never stepped foot in the store!… Read Full Review

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★☆☆☆☆

“My only recommendation about this store would be DO...”

Written on: 17/05/2010

My only recommendation about this store would be DO NOT VISIT IT. My mum and I went there for my wedding gown strangely enough after it was recommended to us by my mums work colleague. I tried on a couple of dresses and found 'THE Dress'. The staff were helpful and friendly at this point. I went away and came back and ordered the dress in June 2009 and was told my dress would be in 5 months after. After 5 months I rang up, my dress wasn't in and was fobbed off saying don't worry at least you… Read Full Review

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★☆☆☆☆

“WOULD NOT ADVISE BUYING FROM THIS STORE, ESPECIALLY IF...”

Written on: 23/12/2009

WOULD NOT ADVISE BUYING FROM THIS STORE, ESPECIALLY IF YOU NEED ALTERATIONS MAKING TO YOUR DRESS.
I bought an evening gown for a black-tie wedding which was too big at a size 22 (I am a size 16) but was reassured by the staff that it could be taken in and altered to fit, as it was the only size left! The dress was altered by simply taking in massive seams at the sides and the dress did not hang well or fit at all well. I complained and left the dress to be altered again and pressed. On… Read Full Review

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★★★★☆

“Great friendly and approachable staff. I was still...”

Written on: 06/12/2009

Great friendly and approachable staff. I was still able to try on even though i didn't have an appointment.
Fantastic range of Wedding dresses, Good variety of tiaras and veils too. Nice relaxing environment, No pressure.
Ordered my dress which i struggled to get (had seen it on the internet!)
Love it to bits and cant wait for the big day!!
Also ordered bridesmaid dresses but then changed my mind. Nothing a problem, even offered my money back when a deposit had been made.
Place is a bit grubby… Read Full Review

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★★★★★

“Everyone was so helpful at Celebration Village...”

Written on: 17/07/2009

Everyone was so helpful at Celebration Village Manchester giving advice and being able to speak with your actual fitter is a great comfort for ensuring a successful conclusion. With having a mens hire department with the same expertise and being able to match the rouche and hanks with the bridesmaids dressing takes an enormous amount of pressure off and saves running around to different shops.I also ordered my wedding cake and hired my limosine and was able to relax in the coffee shop whilst… Read Full Review

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★☆☆☆☆

“Have been in looking at Mother of the Bride outfits. ...”

Written on: 17/06/2009 by giggsycat (1 review written)

Have been in looking at Mother of the Bride outfits. Very old fashioned styles on offer, some not even suitable for Grandmother of the Bride. My daughter has been waiting since January for her Bridesmaids dresses to arrive, and was told today that they have been despatched. We'll see how long it takes for them to arrive, and let's hope that everything is ok, as the wedding is only 7 weeks away. Celebration Village in Manchester needs a total re-furb, musty, poor lighting, old and tatty… Read Full Review

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★★★★★

“I cannot believe that I have visited Celebration...”

Written on: 13/06/2009 by misterblue (1 review written)

I cannot believe that I have visited Celebration Village Manchester like some of the reviewers on here (although everyone is entitled to their opinion). The service I received from this store was fantastic, I hadn't made an appointment but I was invited to try on gowns, the staff were helpful, friendly and honest which is an important factor for me. I now have on order the dress of my dreams and I'm very excited and looking forward to visiting again soon. I love the idea of everything under… Read Full Review

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★★☆☆☆

“I have ordered 2 bridesmaids dresses in January from...”

Written on: 31/05/2009

I have ordered 2 bridesmaids dresses in January from Celebration Village Manchester, my wedding is in 9 weeks and the dresses are still not in and when i ask them where they are they keep saying next week, they have been saying that for the last 5 weeks… Read Full Review

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☆☆☆☆☆

“Awful service at Celebration Village Manchester. I had...”

Written on: 22/05/2009 by Metelko (1 review written)

Awful service at Celebration Village Manchester. I had them make cravats and hankies which my 3 yr old could have made better. I ended up with none for my ushers to wear with only a week till my wedding and they did nothing to accomadate this… Read Full Review

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