Written on: 17/06/2010
refused claim because of small-print owing to ash cloud delay. also very poor customer servies.;THEY TOOK THE MONEY AND DIDNT WANT TO KNOW; (read more)
Written on: 14/06/2010
Put a claim in to Swinton's underwriter's (Axa) due to volcano disruption - (stuck in Europe for 5 days longer than planned) - rejected as the volcano was 'not covered in the policy'. What is the point of insurance ? Don't use Swinton or Axa ever again. (read more)
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