Caravan Guard Caravan Insurance Reviews

New Road, Caravan Guard Ltd, Halifax, HX1 2JZ
★★★★★
4.6 / 5
457
96% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Easy”

Written on: 23/05/2015 by Lyonkw87 (1 review written)

Taking out the caravan insurance was easy relaxing and hassle free the person on the end of the line was patient and helpful with my needs re the insurance very refreshing in this day and age Everything was completed with the minimum of questions and all completed in no time at all most satisfied… Read Full Review

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★★★★★

“Easy readable text”

Written on: 23/05/2015 by aaBatchelor449 (1 review written)

friendly staff members who speak good english, easy to read what you are getting for your money, and very competitively priced compared to some prices I have been quoted, I would recommend to my friends and family. … Read Full Review

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★★★★★

“A PLEASURE TO DEAL WITH”

Written on: 22/05/2015 by Liliannar467 (1 review written)

Called to see if renewal quote could meet other quotes obtained. Pleased to say yes and with an increase in policy cover so very pleased indeed. Each occasion I have spoken to the UK centre it has been pleasant, polite and easy… Read Full Review

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★★★★★

“Just to say, what a friendly lot of staff who helped...”

Written on: 21/05/2015 by alandliz (1 review written)

Just to say, what a friendly lot of staff who helped me set up a touring caravan insurance. very polite and helpful. thanks… Read Full Review

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★★★★☆

“I cannot remember any names . They were both helpful...”

Written on: 20/05/2015 by Bentley480 (1 review written)

I cannot remember any names . They were both helpful and the main person saved me some money from the original review quote… Read Full Review

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★★★★★

“Two Other Insurers Inflexible”

Written on: 19/05/2015 by Daytona12g (1 review written)

Just renewed my tourer insurance for the first time with Caravan Guard. Two other insurers just not interested in my home address security. I park the caravan between a high fence and house, out of view from the road, hitch-lock in use and security post installed and bolted to concrete side entrance drive. I only have 3 to 4 inches clearance each side of the van and can't fit a wheel lock. Only way to get van out easily is using the remote electric mover. Ran the situation past Elliott who… Read Full Review

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★★★★★

“Best for Caravan Insurance”

Written on: 18/05/2015 by DavidHin (1 review written)

I've tried others but Caravan Guard are so easy to deal with and if you have an older van the insurance goes down with the age of the van. Each year they ring me and ask if I want to reinsure, it's so easy, been with them 6 years now… Read Full Review

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★★★★★

“New to the caravan world!”

Written on: 15/05/2015 by xxOrtega241 (1 review written)

Easy process with the feeling that the person on the other end of the phone is trying to help in giving you the best price… Read Full Review

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★★★★★

“Caravan Guard - brilliant So helpful”

Written on: 15/05/2015

I wanted to renew my insurance. Caravan guard were extremely helpful - couldn't fault their service. Explained everything and took time out to look at the current reviews for the cost of the vehicle. Outstanding service… Read Full Review

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★★★★☆

“updating info”

Written on: 14/05/2015 by Aryannal312 (1 review written)

Good communication and pleasant… Read Full Review

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★★★★★

“Swift professions service as always ”

Written on: 14/05/2015 by BraelynWarren (1 review written)

As always the staff are happy and helpful . Nothing is too much trouble and its clear when you speak with the call centre staff there happy to be helping Great service ! You've got it just right… Read Full Review

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★★★★☆

“The musak was awful”

Written on: 12/05/2015 by agzy (1 review written)

The pre-renewal communication was excellent as was the service on the phone in actually renewing but oh, that repeated piece of violin music was awful. I accept that we have to be put on hold at times but at least have more than one music track as I nearly put the phone down in the end… Read Full Review

Caravanguard's Response to agzy's Review

Written on: 13/05/2015

Hi Agzy,

Many thanks for providing feedback. As music lovers we have to agree this is an area we need to improve on.

We endeavour to keep hold time for customers to a very minimum, but we have been looking at options which would allow us to play a range of commercial music. We're hoping to have something in place very soon - so watch this space.

Thanks again for getting in touch.

Caravan Guard

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★★★★★

“Excellent European Breakdown Service”

Written on: 12/05/2015 by RamblingRoses (1 review written)

In 2014 our motorhome broke down on a mountainside in Spain. A phone call to Caravan Guard led to recovery on a low loader the 120kms to Malaga, where we were provided with an hotel room with B & B for the week it took for a repair to be effected. This enabled us to get to know the Malaga area and enjoy our waiting time. We are appreciative of the excellent service provided through Caravan Guard. During our many years of insurance cover by them, it is always 'service with a smile' - Well, it… Read Full Review

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★★★★★

“plesant to deal with”

Written on: 11/05/2015 by laurie118 (1 review written)

spoke to a very pleasant young lady who was helpful and I renewal my caravan insurance… Read Full Review

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★★★★★

“Giving a helping hand”

Written on: 10/05/2015 by Terrell65 (1 review written)

I puchased a campervan in 2014 and didn't have any no claims bonus. Caravan Guard were the only company that I felt, helped me. I had some slightly lower quotes from other companies this year but I felt compelled to stay with Caravan Guard because of how you helped me get on the ladder, so to speak… Read Full Review

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★★★★★

“Great Cover!”

Written on: 04/05/2015

We chose Caravan Guard as it was recommended by others with folding campers like ours. The one year no claims introductory offer was made even better when my husbands HGV licence was mentioned (he will be towing the camper)! The girl I spoke to was extremely helpful and the whole process was quick and easy - and it was the best price I had found!… Read Full Review

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★★★★★

“Great company to deal with very good prices and cover”

Written on: 03/05/2015 by Daisypoppy1 (1 review written)

I have been with this company for nine or ten years now and have always found them very helpful in all maters regarding insurance for my caravan and the motorhome we now have. Their policies are very keenly priced and include recovery unlike some of the other companies out there. I have had one claim which was delt with very promptly over the phone while we were on holiday, as soon as we returned home our motorhome was collected and repaired and returned to us. I have just renewed my policy… Read Full Review

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★★★★☆

“great customer service”

Written on: 02/05/2015 by Lopez423 (1 review written)

i have had caravan guard insurance now going into my third year, and although i haven't yet had to make a claim, i am confident that it will be dealt with in the same friendly, efficient and prompt manner in which all my conversations and queries to date have been dealt with.Well done to the caravan guard team, especially renewals!… Read Full Review

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★★★★★

“helpful”

Written on: 01/05/2015 by Keenan90 (1 review written)

Could not have been easier on line and then on the phone. Quality insurance product well priced… Read Full Review

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★★★★★

“first class service”

Written on: 24/04/2015 by mover51 (1 review written)

fast friendly and helpful service great price… Read Full Review

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