Caravan Guard Caravan Insurance Reviews

New Road, Caravan Guard Ltd, Halifax, HX1 2JZ
★★★★★
4.7 / 5
572
96% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Fantastic”

Written on: 28/07/2016 by thankyman (1 review written)

Despite obtaing competitive quotes each year we keep coming back to Caravan guard as costs are reasonable and the telephone operators are friendly and knowledgeable. This gives peace of mind that should anything happen on our travels caravan guard will be there to assist wherever we may be !… Read Full Review

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★★★★★

“Easy to Arrange Motorhome Insurance”

Written on: 28/07/2016 by Meyer461 (1 review written)

I was very impressed with the efficient and friendly staff. Easy to arrange insurance cover with helpful questions guiding me along the way to get the very best deal. Excellent level of customer care, a pleasure to do business with… Read Full Review

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★★★★★

“FIRST CLASS SERVICE I CANNOT FAULT”

Written on: 26/07/2016 by mindhyg (3 reviews written)

This is the second year I have used them for my motorhome insurance and I trust them. They are so helpful and professional. I cannot fault them in any respect. They went the extra mile to help me get the right price and renewal cover for my motorhome. Nothing was to much trouble for them even after several phone calls from me about different queries, that I had. It was so nice to deal with a pleasant person and not just a voice on the other end of the line trying to sell insurance. I would… Read Full Review

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★★★★★

“Caravan in safe hands”

Written on: 24/07/2016 by Zion156 (1 review written)

Service with a smile the young lady was pleasant chatty with a good value premium. Thanks… Read Full Review

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★☆☆☆☆

“Breakdown”

Written on: 17/07/2016 by KailynMcCullough (1 review written)

Called for assistance at two thirty in the afternoon and although a small van arrived an hour and a half later unfortunately I was still waiting for the recovery truck five and a half hours later and even then they sent the wrong size truck so had to leave motorhome and no information as to when it will be picked up not impressed at all. … Read Full Review

Caravanguard's Comment

Written on: 18/07/2016

Hi we're really sorry to hear that you are disappointed with the service you received from our breakdown provider, Inter Partner Assistance (IPA). Please telephone or e-mail us with your policy details and we will ensure that IPA look into this as a matter of urgency.
Kind regards
Caravan Guard

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★★★★★

“Very pleasant staff”

Written on: 08/07/2016

The young lady that answered my call was friendly and had a warm personality. The price match was great and so decided to stay with caravan guard for another year. I would recommend them to friends and family… Read Full Review

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★★★★★

“Best cover and value available”

Written on: 08/07/2016 by Murray298 (1 review written)

Better cover than Caravan Club at lower cost. I made a claim several years ago and there was no problem with settlement, thanks to a very professional team. I have and would in future, recommend Caravan Guard to friends and family. Renewal is simple via a telephone call to helpful and friendly staff… Read Full Review

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★★★★★

“Camper Van Insurance Renewal made easy”

Written on: 01/07/2016 by 5Willoughby (1 review written)

I have been insured through Caravan guard for several years and have always found my dealings with them to be professional, knowledgable and courteous. I had the misfortune to have to make a claim a couple of years ago and they attended to and dealt with all the aspects of the claim in a timely and professional manner. The premium the following year did not increase unduly, and being able to speak to them on the telephone to make some minor alterations to the policy and pay the premium makes… Read Full Review

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★★★★★

“Thanks a very good service, plus they matched another...”

Written on: 24/06/2016

Thanks, A very helpful team, good manners, a good service, and matched another quote, with that all a big thank you team. Plus yes would sure recommend them to friends… Read Full Review

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★★★★★

“A great company.”

Written on: 20/06/2016 by jnorthfield (1 review written)

A great company to deal with. The staff are always polite and helpful. I would recommend them to anyone… Read Full Review

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★★★★★

“Tried the rest but stuck with the best”

Written on: 20/06/2016

The person I dealt with was so helpful taking the time to explain all the questions I had this is my 6th year with Caravan Guard always giving me the service I want competitive premium and new for old for up to 15 years wont be going any where else any time soon… Read Full Review

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★★★★★

“Excellent, knowledgeable and professional service...”

Written on: 09/06/2016 by TopazCharlie (1 review written)

Renewal was very easy and straightforward to complete but all the main points were addressed which provided confidence in the overall package sold and service bought… Read Full Review

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★★★★★

“campervan insurance”

Written on: 08/06/2016 by cometversa (1 review written)

I chose Caravan Guard because they are an approved partner of the CSMA. I would normally have insured through LV but they don't do campervan insurance. I have been insured with Caravan Guard for 1 year now, with no problems, but I decided to shop around for alternatives. The experience that I had with other companies was nothing short of incompetence regarding gathering the right information to produce a proper quote, leading me to suspect that a claim would not be dealt with on a professional… Read Full Review

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★★★★★

“best quote ever got”

Written on: 05/06/2016 by 479Middleton (1 review written)

having been with caravan guard for the last 9 years I FIND it almost impossible to get better quote so I HIGHLY RECOMMEND them .for the cover I got it… Read Full Review

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★★★★★

“Hey this is a caravan guard customer from Scotland...”

Written on: 01/06/2016 by angeltower (1 review written)

Hey this is a caravan guard customer from Scotland [dinosaur/caveman] who wishes to advance employee to the epitome of articulate confidence. An extremely accomplished person with the highest degree of care to the customers requiremments. I was able to complete the deal with minimum fuss and she promised I'd get a badge as well. Indeed above and beyond the call of duty… Read Full Review

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★★★★★

“the best.”

Written on: 28/05/2016 by Maddisong32 (1 review written)

These insurance brokers are very good; I've been with them nine years now and I've found that they have competitive premiums, a good ranges of insurance products, are always flexible, speak plain English and always friendly to talk too. I can.t think of a negative comment at all… Read Full Review

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★★★★★

“Easy and convenient”

Written on: 10/05/2016 by Wood301 (1 review written)

My experience was very good and an extremely simple process with helpful and friendly contacts… Read Full Review

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★★★★★

“happy camper van user”

Written on: 03/05/2016 by Abrahamh266 (1 review written)

having seen your ad in motor home i thaught give them a try and i was pleased with the knowlegable chap that took my call so i went ahed and saved some cash (yorkshire lad at heart) and am very pleased with the service i received. Thank you… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 28/04/2016

A very friendly and informative customer service. I was made to feel at ease from the outset and managed to insure my caravan with all my needs quickly and efficiently. No pressure sales and would definitely recommend Caravanguard to my friends. … Read Full Review

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★★★★★

“Best service yet”

Written on: 16/04/2016 by Sloanyj257 (1 review written)

Spoke to her with regard to motorhome insurance. She was very professional and thorough in her approach. She covered all the details to give me the best quote possible. Although I had been quoted less from elsewhere she spent the time to explain the cover offered by Caravan Guard and why the price quoted was a little more, this was based on fact not sales speak!! which was reassuring. All in all a pleasant experience. Many thanks… Read Full Review

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