Caravan Guard Caravan Insurance Reviews

New Road, Caravan Guard Ltd, Halifax, HX1 2JZ
★★★★★
4.7 / 5
579
96% of users recommend this
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
Caravan Guard Caravan Insurance - Ask a question now

Media Gallery for Caravan Guard Caravan Insurance

Caravan Guard Caravan Insurance
Caravan Guard Caravan Insurance

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“A great team”

Written on: 19/09/2016 by ThomasLucas (1 review written)

From when I got the new quote to when I phoned the person I spoke to could not have been more help full.Even made it cheaper for me after adding some thing extra to policy I would recommend Caravan Guard to anybody very good service very professional. There was nothing I did not like… Read Full Review

Report this review
★★★★☆

“VW Campervan Insurance Renewal”

Written on: 18/09/2016

I have found everyone I have dealt with at Caravan Guard to be exceptionally polite and helpful. Their premiums are competitive in a relatively small market. Although I have found cheaper by searching on-line, it is only by a few £pounds and I'd rather stay with Caravan Guard. The only reason I haven't given them 5 stars is that I've not had to claim, so can't rate them on their full range of customer service and value… Read Full Review

Report this review
★★★★☆

“Motor home insurance renewal”

Written on: 14/09/2016 by SiennaBlackburn (1 review written)

Very efficient, helpful agent. My queries were resolved.i feel more confident using Caravan Guard as its a specialist Insurer… Read Full Review

Report this review
★★★★★

“Motor home insurance ”

Written on: 13/09/2016 by Jayson499 (1 review written)

I like the knowledgeable and friendly staff. The premium is quite high but appears good value.It would be nice to have loyalty bonus after so many years with the company… Read Full Review

Report this review
★★★★★

“Friendly Competitive Comprehensive”

Written on: 09/09/2016 by shaunm1963 (2 reviews written)

I have insured a caravan, a trailer tent and most recently a Going Go-Pod through Caravan Guard. Their policies are comprehensive yet don't burden you with unnecessary add-ons that aim to bump-up the premium. If refunds are due you get them without delay and even if admin fees are charged, the costs are low. The documentation is forwarded directly and is 'readable'. The staff are so very friendly without any falseness. I wish car insurance companies would take note. Insurance is needed but… Read Full Review

Report this review
★★★★★

“Accident claim dealt with without a hitch.”

Written on: 02/09/2016 by MarySharpe (1 review written)

The cover on our caravan got loose from its tie and the metal fastner proceeded to make dents in the caravan side during very high winds. I enquired whether this was covered by my insurance and was told that it was. The caravan was mended speedily and efficiently with no problems. I would not hesitate to recommend Caravan Guard to cover your caravan. … Read Full Review

Report this review
★★★★★

“Great insurance broker”

Written on: 31/08/2016 by Banjomeister (1 review written)

Prices always fair, and in 6 years of using caravan guard, the cheapest. There is always a friendly, professional and efficient person on the end of the phone when you need anything. Changes are not a problem. Certificates emailed promptly for you to print out at home, should you be in a hurry. If you own a motorhome or camper you should give them a try… Read Full Review

Report this review
★★★★★

“Fantastic”

Written on: 28/07/2016 by thankyman (1 review written)

Despite obtaing competitive quotes each year we keep coming back to Caravan guard as costs are reasonable and the telephone operators are friendly and knowledgeable. This gives peace of mind that should anything happen on our travels caravan guard will be there to assist wherever we may be !… Read Full Review

Report this review
★★★★★

“Easy to Arrange Motorhome Insurance”

Written on: 28/07/2016 by Meyer461 (1 review written)

I was very impressed with the efficient and friendly staff. Easy to arrange insurance cover with helpful questions guiding me along the way to get the very best deal. Excellent level of customer care, a pleasure to do business with… Read Full Review

Report this review
★★★★★

“FIRST CLASS SERVICE I CANNOT FAULT”

Written on: 26/07/2016 by mindhyg (3 reviews written)

This is the second year I have used them for my motorhome insurance and I trust them. They are so helpful and professional. I cannot fault them in any respect. They went the extra mile to help me get the right price and renewal cover for my motorhome. Nothing was to much trouble for them even after several phone calls from me about different queries, that I had. It was so nice to deal with a pleasant person and not just a voice on the other end of the line trying to sell insurance. I would… Read Full Review

Report this review
★★★★★

“Caravan in safe hands”

Written on: 24/07/2016 by Zion156 (1 review written)

Service with a smile the young lady was pleasant chatty with a good value premium. Thanks… Read Full Review

Report this review
★☆☆☆☆

“Breakdown”

Written on: 17/07/2016 by KailynMcCullough (1 review written)

Called for assistance at two thirty in the afternoon and although a small van arrived an hour and a half later unfortunately I was still waiting for the recovery truck five and a half hours later and even then they sent the wrong size truck so had to leave motorhome and no information as to when it will be picked up not impressed at all. … Read Full Review

Caravanguard's Comment

Written on: 18/07/2016

Hi we're really sorry to hear that you are disappointed with the service you received from our breakdown provider, Inter Partner Assistance (IPA). Please telephone or e-mail us with your policy details and we will ensure that IPA look into this as a matter of urgency.
Kind regards
Caravan Guard

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Very pleasant staff”

Written on: 08/07/2016

The young lady that answered my call was friendly and had a warm personality. The price match was great and so decided to stay with caravan guard for another year. I would recommend them to friends and family… Read Full Review

Report this review
★★★★★

“Best cover and value available”

Written on: 08/07/2016 by Murray298 (1 review written)

Better cover than Caravan Club at lower cost. I made a claim several years ago and there was no problem with settlement, thanks to a very professional team. I have and would in future, recommend Caravan Guard to friends and family. Renewal is simple via a telephone call to helpful and friendly staff… Read Full Review

Report this review
★★★★★

“Camper Van Insurance Renewal made easy”

Written on: 01/07/2016 by 5Willoughby (1 review written)

I have been insured through Caravan guard for several years and have always found my dealings with them to be professional, knowledgable and courteous. I had the misfortune to have to make a claim a couple of years ago and they attended to and dealt with all the aspects of the claim in a timely and professional manner. The premium the following year did not increase unduly, and being able to speak to them on the telephone to make some minor alterations to the policy and pay the premium makes… Read Full Review

Report this review
★★★★★

“Thanks a very good service, plus they matched another...”

Written on: 24/06/2016

Thanks, A very helpful team, good manners, a good service, and matched another quote, with that all a big thank you team. Plus yes would sure recommend them to friends… Read Full Review

Report this review
★★★★★

“A great company.”

Written on: 20/06/2016 by jnorthfield (1 review written)

A great company to deal with. The staff are always polite and helpful. I would recommend them to anyone… Read Full Review

Report this review
★★★★★

“Tried the rest but stuck with the best”

Written on: 20/06/2016

The person I dealt with was so helpful taking the time to explain all the questions I had this is my 6th year with Caravan Guard always giving me the service I want competitive premium and new for old for up to 15 years wont be going any where else any time soon… Read Full Review

Report this review
★★★★★

“Excellent, knowledgeable and professional service...”

Written on: 09/06/2016 by TopazCharlie (1 review written)

Renewal was very easy and straightforward to complete but all the main points were addressed which provided confidence in the overall package sold and service bought… Read Full Review

Report this review
★★★★★

“campervan insurance”

Written on: 08/06/2016 by cometversa (1 review written)

I chose Caravan Guard because they are an approved partner of the CSMA. I would normally have insured through LV but they don't do campervan insurance. I have been insured with Caravan Guard for 1 year now, with no problems, but I decided to shop around for alternatives. The experience that I had with other companies was nothing short of incompetence regarding gathering the right information to produce a proper quote, leading me to suspect that a claim would not be dealt with on a professional… Read Full Review

Report this review
overview