Caravan Guard Caravan Insurance Reviews

New Road, Caravan Guard Ltd, Halifax, HX1 2JZ
★★★★★
4.6 / 5
606
96% of users recommend this
  • Customer Service

  • Value For Money

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Caravan Guard Caravan Insurance
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Latest Reviews

★★★★★

“Excellent company. ”

Written on: 19/04/2017 by AbramPeterson (1 review written)

Excellent. Uk call handlers who are most helpful. Reasonable charges. Happy to reinsure with them… Read Full Review

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★★★★★

“Simple, polite and effective service”

Written on: 12/04/2017 by ArielFlanagan1985 (1 review written)

I did a little research on this company and read some very good reviews, therefore I completed the online quotation for my Auto trail and arrived at a very competitive price, I then rang the company and spoke to a very polite and efficient lady. She answered all my questions, ran through the policy details and explained some issues I wasn't sure about. The lady even reduced my policy by £20 because I was a subscriber to motorhome monthly! I can recommend this company… Read Full Review

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★☆☆☆☆

“Still lost in France, and likely to be here for some time”

Written on: 10/04/2017 by Toby2103 (1 review written)

We have been over here in our motorhome for a month now.Beautiful place and all is great until you experience a problem or two. The first problem was that my gear stick ending literally broke off in my land.Its funny until you have to drive a 5 tonne motorhome around tight bends.Anyway, we were covered by Caravan Guard so we would be OK. When you call, the English side of the operation is professional, helpful and gets things done, so I can only presume that if you break down in the uk… Read Full Review

Caravanguard's Response to Toby2103's Review

Written on: 13/04/2017

We’re very sorry that you’ve not received the level of service expected by our international breakdown provider, IPA. We’ve worked hard to try to resolve the issues for you and have passed on your concerns to them. Unfortunately, breakdowns abroad will take longer to resolve, however IPA are reviewing their processes to see how they can make service improvements and are dealing with your complaint.
Having been in regular contact with you, we’re now pleased your motorhome is fully operational so you can continue with your holiday.
Liz at Caravan Guard

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★★★★★

“Pleased with my renewal.”

Written on: 08/04/2017 by TopCatIOW (1 review written)

I've just got £100 knocked off the policy price at renewal, which I'm very pleased about. I know there are cheaper insurers out there for motorhomes, but you don't get such comprehensive cover as you do with Caravan Guard. When you telephone them there is never a delay in answering and so far every person I've spoken to has been friendly and knowledgeable. I hope I never have to make a claim, but it's nice to know that if the worst happens, we have the best value for money cover… Read Full Review

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★★★★★

“ANNA ref:Recent purchase of another motorhome”

Written on: 06/04/2017 by Mikethemusicman (1 review written)

What a pleasure to deal with such a happy pleasant young lady, whose whole approach was not only very informative but full of good old fashioned common sense, sadly lacking with most operatives these days thank you again and will most definitely recommend to others. WELL DONE I know its your job but you are brilliant xx regards Mike Kelly… Read Full Review

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★★★★★

“Quick and helpful”

Written on: 06/04/2017 by Bauervy17 (1 review written)

I contacted Caravan Guard for a motorhome quote and later contacted them again to take out the policy. They are really helpful on the phone and a pleasure to deal with. The quote we had was the best we'd had (by quite a long way)… Read Full Review

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★★★★★

“new caravan insurance”

Written on: 22/03/2017 by euDonaldson198 (1 review written)

very helpful and pleasant on the phone, had a query about an online quote and was sorted out immediately… Read Full Review

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★★★★★

“motorhome insurance”

Written on: 07/03/2017 by IanKHoward (1 review written)

only had one problem with broken screen was sorted with out delay or problems and staff are a pleasure to deal with… Read Full Review

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★★★★☆

“helpfull”

Written on: 02/03/2017 by cwMoore497 (1 review written)

A very nice young lady dealt with are insurance details and was very helpful. WE NOW have a better insurance price… Read Full Review

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★★★★★

“Professional help”

Written on: 17/02/2017

Not the first broker I approached for camper van insurance, very impressed with telephone agent she dealt with my questions and queries very professionally and competently. Very competitive quote first class underighter.would recommend this company to anyone seeking similar insurance… Read Full Review

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★★★★★

“Pleased to have rung re my renewal. spoke to a staff...”

Written on: 10/02/2017 by Griffithlm130 (1 review written)

Pleased to have rung re my renewal. spoke to a staff member who tried various permations to see if I had the best price for me. person very patient and eager to help… Read Full Review

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★★★★☆

“It sometimes pays to talk to a person!”

Written on: 03/02/2017 by Lisau231 (1 review written)

Did a comparison online for our new to us motorhome so had a ballpark figure. Caravan Guard were initially more expensive but they rang up & as I was busy at the time asked if they could call again, which they did. Was very pleased with the gentleman on the phone and going through the policy he got it cheaper than ALL the other policies by over £100, result!! Have heard good reports from other users on forum and so far they have done everything asked… Read Full Review

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★★★★★

“Quick, easy & good value”

Written on: 31/01/2017 by DestinyHays (1 review written)

The 'reminder' was early enough to allow comparisons with other companies. Caravanguard was still the best value found for equivalent cover. It was quick and easy to renew after the "agent" had read out all details to ensure the cover was exactly as required. In my case, for the 'new for old' cover, there is no new model to give a value for, it was pointed out that if I kept the existing amount insured for, only the market value would be paid out if there was a 'right-off', therefore the best… Read Full Review

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★★★★★

“Best policy cheapest price!”

Written on: 26/01/2017 by Blaketon (1 review written)

After some other quotes I was amazed that Caravan Guard offered a five star policy at a one star price. Used telephone instead of online application. Highly recommended!… Read Full Review

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★★★★★

“General Overview”

Written on: 19/01/2017 by VWCamperman1 (1 review written)

Very quick and easy process, absolutely no complaints… Read Full Review

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★★★★★

“very good service”

Written on: 09/01/2017 by Zoie1989 (1 review written)

easy to do on line / will reconmend to anybody… Read Full Review

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★★★★★

“The best I found!”

Written on: 24/12/2016 by PhoenixMassey (1 review written)

I had been quoted some ridiculous figures to insure my Elgrand campervan. Then a little bird told me about Caravan Guard so I 'phoned and asked them for a quote. Nothing ventured..... I was asked a few questions and was then given some good advice by the person I was speaking to and that made me realise that I was dealing with people who really know their stuff. When I got the quote I was shocked! It was a lot less than the best previous offer and the cover was better too. No brainer for me -… Read Full Review

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★☆☆☆☆

“uninsurable”

Written on: 03/12/2016 by Bain1945 (1 review written)

Tried to get insurance for my Bailey Pagent today only to be told they could not offer cover for caravans stored in the postcode area i had selected, odd given the postcode was for a GOLD AWARD CaSSOA storage site. I will make enquires when i go to my storage site next week to find out who the other 200 caravans stored there use for their insurance… Read Full Review

Caravanguard's Comment

Written on: 12/12/2016

We're sorry you've rated us one star. So we can look into this for you could you please let us know the postcode of the storage site. Although the security of the storage site might be gold standard it could that there are other risks, such as flooding, that means we cannot insure caravans stored at this site.

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★★★★☆

“American RV Insurance/Breakdown cover”

Written on: 17/11/2016 by 432Fisher (1 review written)

Quote easy with little phone delay. Staff helpful and able to deal with queries quickly. Makes a refreshing change from the norm of delays getting a voice and laborious quote procedure. So far so good!… Read Full Review

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★★★★★

“Quick and easy process online and on the phone”

Written on: 09/11/2016 by Shyla78 (1 review written)

I have spent days and days looking for the best value for money touring caravan insurance online, on the phone and face to face. I have also hoped to benefit from club, exhibition and age discounts, although found any "benefits" illusory. In the end I kept coming back to Caravan Guard rated as the best caravan insurer by customer reviews. I used their online quote system to give me a good idea of how much a new for old policy would be. I then rang them to confirm details and check rates etc… Read Full Review

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