Caravan Guard Caravan Insurance Reviews

New Road, Caravan Guard Ltd, Halifax, HX1 2JZ
★★★★★
4.6 / 5
588
96% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★☆

“American RV Insurance/Breakdown cover”

Written on: 17/11/2016 by 432Fisher (1 review written)

Quote easy with little phone delay. Staff helpful and able to deal with queries quickly. Makes a refreshing change from the norm of delays getting a voice and laborious quote procedure. So far so good!… Read Full Review

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★★★★★

“Quick and easy process online and on the phone”

Written on: 09/11/2016 by Shyla78 (1 review written)

I have spent days and days looking for the best value for money touring caravan insurance online, on the phone and face to face. I have also hoped to benefit from club, exhibition and age discounts, although found any "benefits" illusory. In the end I kept coming back to Caravan Guard rated as the best caravan insurer by customer reviews. I used their online quote system to give me a good idea of how much a new for old policy would be. I then rang them to confirm details and check rates etc… Read Full Review

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★★★★★

“Good service Advised of changes and cost savings Not...”

Written on: 05/11/2016 by RowanNoble (1 review written)

Good service Advised of changes and cost savings Not pushy V Good customer care… Read Full Review

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★☆☆☆☆

“Don't breakdown abroad!”

Written on: 31/10/2016 by KamrynGordon413 (1 review written)

You will get through to an operator at Caravanguard Breakdown Recovery within a couple of rings. You will then be transferred through to 'International Recovery'............. Be prepared for a ten to twenty minute wait on hold! NOT once but every time you ring them. By the way I broke down in Belgium and for all intents and purposes my cambelt slipped (despite being only twelve months old) as the result of the auxiliary belt failing. I started this typing (not very quickly) a couple of… Read Full Review

Caravanguard's Comment

Written on: 02/11/2016

Sorry to hear you're not happy with the service from the breakdown recovery provider. We've sent you an email asking for your policy details so we can look into this and pass on your concerns to IPA.
Caravan Guard

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★★★★★

“European cover check”

Written on: 28/10/2016 by RubenO'Hara (1 review written)

Had to check whether we were covered. Spoke to one of the assistants who was most helpful. Got a quick and efficient response. Cannot recommend them highly enough… Read Full Review

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★★★★★

“Not yet had to call upon the claims service but in all...”

Written on: 26/10/2016 by Glasskx21 (1 review written)

Not yet had to call upon the claims service but in all my dealings with Caravan Guard they have been helpful and polite. Responses have been very quick whether by post or email and a good personal attitude employed by their staff… Read Full Review

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★★★★★

“Brilliant service”

Written on: 23/10/2016 by 427McDermott (1 review written)

This is the second year we have insured our caravan with Caravan Guard and they have once again been very efficient. Wonderful service and very polite and helpful staff. Will certainly deal with them again… Read Full Review

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★★★★★

“Efficient,economical and excellent ”

Written on: 22/10/2016 by Gooman (1 review written)

From the very first contact to the completion and issue of Certificate of Insurance a first class service… Read Full Review

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★★★★★

“Exceptional Customer Service”

Written on: 05/10/2016 by 465Manning (1 review written)

The speed with which you dealt with our enquiry was superb and the helpfulness of all 3 members of your team was outstanding and we would have no hesitation in recommending your firm to any of our friends and acquaintances in the future. Keep up the good work… Read Full Review

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★★★★★

“A great team”

Written on: 19/09/2016 by ThomasLucas (1 review written)

From when I got the new quote to when I phoned the person I spoke to could not have been more help full.Even made it cheaper for me after adding some thing extra to policy I would recommend Caravan Guard to anybody very good service very professional. There was nothing I did not like… Read Full Review

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★★★★☆

“VW Campervan Insurance Renewal”

Written on: 18/09/2016

I have found everyone I have dealt with at Caravan Guard to be exceptionally polite and helpful. Their premiums are competitive in a relatively small market. Although I have found cheaper by searching on-line, it is only by a few £pounds and I'd rather stay with Caravan Guard. The only reason I haven't given them 5 stars is that I've not had to claim, so can't rate them on their full range of customer service and value… Read Full Review

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★★★★☆

“Motor home insurance renewal”

Written on: 14/09/2016 by SiennaBlackburn (1 review written)

Very efficient, helpful agent. My queries were resolved.i feel more confident using Caravan Guard as its a specialist Insurer… Read Full Review

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★★★★★

“Motor home insurance ”

Written on: 13/09/2016 by Jayson499 (1 review written)

I like the knowledgeable and friendly staff. The premium is quite high but appears good value.It would be nice to have loyalty bonus after so many years with the company… Read Full Review

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★★★★★

“Friendly Competitive Comprehensive”

Written on: 09/09/2016 by shaunm1963 (2 reviews written)

I have insured a caravan, a trailer tent and most recently a Going Go-Pod through Caravan Guard. Their policies are comprehensive yet don't burden you with unnecessary add-ons that aim to bump-up the premium. If refunds are due you get them without delay and even if admin fees are charged, the costs are low. The documentation is forwarded directly and is 'readable'. The staff are so very friendly without any falseness. I wish car insurance companies would take note. Insurance is needed but… Read Full Review

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★★★★★

“Accident claim dealt with without a hitch.”

Written on: 02/09/2016 by MarySharpe (1 review written)

The cover on our caravan got loose from its tie and the metal fastner proceeded to make dents in the caravan side during very high winds. I enquired whether this was covered by my insurance and was told that it was. The caravan was mended speedily and efficiently with no problems. I would not hesitate to recommend Caravan Guard to cover your caravan. … Read Full Review

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★★★★★

“Great insurance broker”

Written on: 31/08/2016 by Banjomeister (1 review written)

Prices always fair, and in 6 years of using caravan guard, the cheapest. There is always a friendly, professional and efficient person on the end of the phone when you need anything. Changes are not a problem. Certificates emailed promptly for you to print out at home, should you be in a hurry. If you own a motorhome or camper you should give them a try… Read Full Review

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★★★★★

“Fantastic”

Written on: 28/07/2016 by thankyman (1 review written)

Despite obtaing competitive quotes each year we keep coming back to Caravan guard as costs are reasonable and the telephone operators are friendly and knowledgeable. This gives peace of mind that should anything happen on our travels caravan guard will be there to assist wherever we may be !… Read Full Review

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★★★★★

“Easy to Arrange Motorhome Insurance”

Written on: 28/07/2016 by Meyer461 (1 review written)

I was very impressed with the efficient and friendly staff. Easy to arrange insurance cover with helpful questions guiding me along the way to get the very best deal. Excellent level of customer care, a pleasure to do business with… Read Full Review

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★★★★★

“FIRST CLASS SERVICE I CANNOT FAULT”

Written on: 26/07/2016 by mindhyg (3 reviews written)

This is the second year I have used them for my motorhome insurance and I trust them. They are so helpful and professional. I cannot fault them in any respect. They went the extra mile to help me get the right price and renewal cover for my motorhome. Nothing was to much trouble for them even after several phone calls from me about different queries, that I had. It was so nice to deal with a pleasant person and not just a voice on the other end of the line trying to sell insurance. I would… Read Full Review

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★★★★★

“Caravan in safe hands”

Written on: 24/07/2016 by Zion156 (1 review written)

Service with a smile the young lady was pleasant chatty with a good value premium. Thanks… Read Full Review

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