Caravan Guard Caravan Insurance Reviews

New Road, Caravan Guard Ltd, Halifax, HX1 2JZ
★★★★★
4.6 / 5
523
96% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“GOOD INSURANCE COMPANY”

Written on: 11/02/2016 by UriahSoto (1 review written)

A SOUND AND RESPECTED INSURANCE COMPANY RECOMMENDED BY CARAVAN COMPANY AND OTHER CARAVANERS… Read Full Review

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★★★★★

“Renewal”

Written on: 11/02/2016 by 113Fox (1 review written)

On contacting Caravan Guard i was through straight away,no waiting in a queue.The member of staff whom answered was lovely and polite,She went through the renewal details of the policy and was very helpfull,it was nice to be answered in person and not a recorded message. Thank you so much… Read Full Review

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★★★★★

“Great customer service team ”

Written on: 05/02/2016 by 408Weeks (1 review written)

Excellent team very helpful and friendly service and straight forward telephone setup fast and efficient service policy issued and emailed within 20 minutes with very good prices… Read Full Review

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★★★★★

“caravan insurance”

Written on: 04/02/2016 by Leia172 (1 review written)

found the person i spoke to very helpful and made it very easy to understand what it was all about and a very nice price keep up the good work thanks… Read Full Review

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★★★★★

“renew insurance”

Written on: 03/02/2016 by racercblair (1 review written)

I called today to renew my insurance, the man who took my call, was very helpful, and very friendly, it was a pleasure to deal with him. I also got a confirmation e-mail straight away. Great service… Read Full Review

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★★★★★

“Tried and tested”

Written on: 30/01/2016

We have been with Caravan Guard for a number of years and always found them very efficient, pleasant and courteous. The premiums are very competitive , and the cover provided excellent. We had a slight mishap with our caravan and had to make a claim, which was dealt with very quickly without any problems. I wouldn't hesitate to recommend this company to any of my friends and family… Read Full Review

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★☆☆☆☆

“New for old”

Written on: 28/01/2016 by ChrisGoldsbury (1 review written)

Caravan guard's NEW FOR OLD policy, is not what it emphasises , we were sold the policy under false pretenses, because the representative assured us that "new for old "meant "new for old"before purchasing this type of policy read the SMALL PRINT. We are honest law abiding citizens, who have never claimed off any insurance. We bought a new caravan in 2015, unfortunately the side of our caravans as was damaged in high winds and all we requested was a new side panel, but no caravan guard insisted… Read Full Review

Caravanguard's Response to ChrisGoldsbury's Review

Written on: 02/02/2016

We’re aware that your complaint has been fully investigated and we’re sorry that you’re not happy with the outcome. If you would like to discuss this further then please give us a call on the number on the number above.

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★★★★★

“Courteous and helpful”

Written on: 28/01/2016

Adviser not at all pushy and was prepared to listen. Provided information to enable me to make a decision there and then. Premiums very competitive. Was suggested by a family friend some years ago and would have no hesitation in recommending to others… Read Full Review

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★★★★★

“Number one company for customer service ”

Written on: 25/01/2016 by Lizzykontiki (1 review written)

I've just renewed my insurance with Caravan Guard and would be unlikely to go with another company, in part due to the excellent customer service. Getting straight through to a real human is a bonus, but then to find that the person is helpful, knowledgeable and interested is so refreshing! Good cover, good prices, brilliant customer service, I wish all companies were like this one. What a pleasure it would be to say this more often! I have had my motorhome for a year and have… Read Full Review

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★★★★★

“even cheaper than caravan club quote”

Written on: 25/01/2016 by Diazlw182 (1 review written)

very polite member of staff who explained every aspect of the policy, even went to great length to get extra discount for tracker being fitted. Very pleased with quote. Would recommend Caravan Guard to any interested parties… Read Full Review

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★★★★☆

“Caravan Insurance”

Written on: 19/01/2016 by shandymix (2 reviews written)

This is my 3rd year with Caravan Guard who I feel are doing a good job in terms of providing good all round cover of the type we need and at competitive prices. Keep up the good work. Your "Eye on the ball" re: Customer requirements is excellent and your staff are refreshing to have contact with. Well Done. ****+… Read Full Review

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★★★★★

“Friendly and patient”

Written on: 18/01/2016 by RonnieThompson62 (1 review written)

Really excellent telephone experience for getting a quote and setting up my insurance. Patient and knowledgeable… Read Full Review

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★★★★★

“Motorhome Insurance”

Written on: 18/01/2016

Excellent cover, competitive price and very good customer service. First class service following puncture on the motorway - a sure way to guarantee renewal, well done… Read Full Review

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★★★★★

“Professional, courteous and efficient.”

Written on: 14/01/2016 by Carolinej372 (1 review written)

I recently had to make a sizeable claim on my policy, at all times the claim was handled in courteous professional manner. The loss adjuster quickly approved the required repairs which were carried out to a very high standard. On policy renewal I was pleased to find this made little difference to my premium. I have since bought a new caravan and have again insured through Caravan Guard. I have no hesitation in recommending the service they provide… Read Full Review

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★★★★★

“Great value and service”

Written on: 11/01/2016 by Rodgers203 (1 review written)

Used to be with C.C. But they wanted £70 more and also would only give be new for old on my new van up to 5 years old whereas as Caravan Guard offer 15 years. Very friendly staff… Read Full Review

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★★★★★

“MOTORHOME RENEWAL INSURANCE”

Written on: 09/01/2016 by Shyanne87 (1 review written)

My experience using caravan guard issurance over the past 7 years has been very positive. I have never experienced any issues in the renewal process & have always received maximum allowances without really asking.I always find the staff very helpful & polite & they always appear to be willing to inter act with you as opposed to just " Just doing the job"… Read Full Review

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★★★★★

“very good experience”

Written on: 09/01/2016 by Hanav1954 (1 review written)

No problems setting up,staff very courteous and had high subject knowledge. at the time your website was having problems so had to revisit all the questions again having already filled them in online hey ho… Read Full Review

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★★★★★

“Excellent service”

Written on: 08/01/2016 by mally1984 (1 review written)

I was pleasantly surprised at how easy caravan guard made it for me to insure my motorhome, there was no pressure put on me to take out any extras that I didn't need, everything was clearly explained to me and any questions I had were answered without hesitation to my satisfaction, and best of all was the price I was given, very satisfied with the service I received and would without a doubt have no hesitation in recommending caravan guard to anyone… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 08/01/2016 by 323Jarvis (1 review written)

I have been with caravan guard for 3 years and have found them very accommodating. Informing me of new optional products and not pushing for a sale. They even reduced my policy while informing me of new products. Not pushy, very fair… Read Full Review

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★★★★★

“Best motorhome insurance”

Written on: 04/01/2016 by Derekritchie (1 review written)

As always this company is fast and very econimical to insure your motorhome. Friendly and cheery. Probably the best in the market at the minute. These guys are there when you need them and can always point you in the right direction. This is my third motorhome I have insured with them and so far they have been the cheapest and certainly the most friendlest. I have been fortuntate NOT to have made a claim so far but I dont think there would be a problem . Its always good to shop around but I… Read Full Review

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