Caravan Guard Caravan Insurance Reviews

New Road, Caravan Guard Ltd, Halifax, HX1 2JZ
★★★★★
4.6 / 5
600
96% of users recommend this
  • Customer Service

  • Value For Money

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Caravan Guard Caravan Insurance
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Latest Reviews

★★★★★

“new caravan insurance”

Written on: 22/03/2017 by euDonaldson198 (1 review written)

very helpful and pleasant on the phone, had a query about an online quote and was sorted out immediately… Read Full Review

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★★★★★

“motorhome insurance”

Written on: 07/03/2017 by IanKHoward (1 review written)

only had one problem with broken screen was sorted with out delay or problems and staff are a pleasure to deal with… Read Full Review

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★★★★☆

“helpfull”

Written on: 02/03/2017 by cwMoore497 (1 review written)

A very nice young lady dealt with are insurance details and was very helpful. WE NOW have a better insurance price… Read Full Review

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★★★★★

“Professional help”

Written on: 17/02/2017

Not the first broker I approached for camper van insurance, very impressed with telephone agent she dealt with my questions and queries very professionally and competently. Very competitive quote first class underighter.would recommend this company to anyone seeking similar insurance… Read Full Review

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★★★★★

“Pleased to have rung re my renewal. spoke to a staff...”

Written on: 10/02/2017 by Griffithlm130 (1 review written)

Pleased to have rung re my renewal. spoke to a staff member who tried various permations to see if I had the best price for me. person very patient and eager to help… Read Full Review

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★★★★☆

“It sometimes pays to talk to a person!”

Written on: 03/02/2017 by Lisau231 (1 review written)

Did a comparison online for our new to us motorhome so had a ballpark figure. Caravan Guard were initially more expensive but they rang up & as I was busy at the time asked if they could call again, which they did. Was very pleased with the gentleman on the phone and going through the policy he got it cheaper than ALL the other policies by over £100, result!! Have heard good reports from other users on forum and so far they have done everything asked… Read Full Review

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★★★★★

“Quick, easy & good value”

Written on: 31/01/2017 by DestinyHays (1 review written)

The 'reminder' was early enough to allow comparisons with other companies. Caravanguard was still the best value found for equivalent cover. It was quick and easy to renew after the "agent" had read out all details to ensure the cover was exactly as required. In my case, for the 'new for old' cover, there is no new model to give a value for, it was pointed out that if I kept the existing amount insured for, only the market value would be paid out if there was a 'right-off', therefore the best… Read Full Review

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★★★★★

“Best policy cheapest price!”

Written on: 26/01/2017 by Blaketon (1 review written)

After some other quotes I was amazed that Caravan Guard offered a five star policy at a one star price. Used telephone instead of online application. Highly recommended!… Read Full Review

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★★★★★

“General Overview”

Written on: 19/01/2017 by VWCamperman1 (1 review written)

Very quick and easy process, absolutely no complaints… Read Full Review

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★★★★★

“very good service”

Written on: 09/01/2017 by Zoie1989 (1 review written)

easy to do on line / will reconmend to anybody… Read Full Review

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★★★★★

“The best I found!”

Written on: 24/12/2016 by PhoenixMassey (1 review written)

I had been quoted some ridiculous figures to insure my Elgrand campervan. Then a little bird told me about Caravan Guard so I 'phoned and asked them for a quote. Nothing ventured..... I was asked a few questions and was then given some good advice by the person I was speaking to and that made me realise that I was dealing with people who really know their stuff. When I got the quote I was shocked! It was a lot less than the best previous offer and the cover was better too. No brainer for me -… Read Full Review

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★☆☆☆☆

“uninsurable”

Written on: 03/12/2016 by Bain1945 (1 review written)

Tried to get insurance for my Bailey Pagent today only to be told they could not offer cover for caravans stored in the postcode area i had selected, odd given the postcode was for a GOLD AWARD CaSSOA storage site. I will make enquires when i go to my storage site next week to find out who the other 200 caravans stored there use for their insurance… Read Full Review

Caravanguard's Comment

Written on: 12/12/2016

We're sorry you've rated us one star. So we can look into this for you could you please let us know the postcode of the storage site. Although the security of the storage site might be gold standard it could that there are other risks, such as flooding, that means we cannot insure caravans stored at this site.

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★★★★☆

“American RV Insurance/Breakdown cover”

Written on: 17/11/2016 by 432Fisher (1 review written)

Quote easy with little phone delay. Staff helpful and able to deal with queries quickly. Makes a refreshing change from the norm of delays getting a voice and laborious quote procedure. So far so good!… Read Full Review

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★★★★★

“Quick and easy process online and on the phone”

Written on: 09/11/2016 by Shyla78 (1 review written)

I have spent days and days looking for the best value for money touring caravan insurance online, on the phone and face to face. I have also hoped to benefit from club, exhibition and age discounts, although found any "benefits" illusory. In the end I kept coming back to Caravan Guard rated as the best caravan insurer by customer reviews. I used their online quote system to give me a good idea of how much a new for old policy would be. I then rang them to confirm details and check rates etc… Read Full Review

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★★★★★

“Good service Advised of changes and cost savings Not...”

Written on: 05/11/2016 by RowanNoble (1 review written)

Good service Advised of changes and cost savings Not pushy V Good customer care… Read Full Review

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★☆☆☆☆

“Don't breakdown abroad!”

Written on: 31/10/2016 by KamrynGordon413 (1 review written)

You will get through to an operator at Caravanguard Breakdown Recovery within a couple of rings. You will then be transferred through to 'International Recovery'............. Be prepared for a ten to twenty minute wait on hold! NOT once but every time you ring them. By the way I broke down in Belgium and for all intents and purposes my cambelt slipped (despite being only twelve months old) as the result of the auxiliary belt failing. I started this typing (not very quickly) a couple of… Read Full Review

Caravanguard's Comment

Written on: 02/11/2016

Sorry to hear you're not happy with the service from the breakdown recovery provider. We've sent you an email asking for your policy details so we can look into this and pass on your concerns to IPA.
Caravan Guard

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★★★★★

“European cover check”

Written on: 28/10/2016 by RubenO'Hara (1 review written)

Had to check whether we were covered. Spoke to one of the assistants who was most helpful. Got a quick and efficient response. Cannot recommend them highly enough… Read Full Review

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★★★★★

“Not yet had to call upon the claims service but in all...”

Written on: 26/10/2016 by Glasskx21 (1 review written)

Not yet had to call upon the claims service but in all my dealings with Caravan Guard they have been helpful and polite. Responses have been very quick whether by post or email and a good personal attitude employed by their staff… Read Full Review

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★★★★★

“Brilliant service”

Written on: 23/10/2016 by 427McDermott (1 review written)

This is the second year we have insured our caravan with Caravan Guard and they have once again been very efficient. Wonderful service and very polite and helpful staff. Will certainly deal with them again… Read Full Review

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★★★★★

“Efficient,economical and excellent ”

Written on: 22/10/2016 by Gooman (1 review written)

From the very first contact to the completion and issue of Certificate of Insurance a first class service… Read Full Review

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