Inter County Office Furniture www.intercounty.com Reviews

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4.3 stars
Average rating for this product is: 4.3 out of 5

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Average Ratings for Inter County Office Furniture www.intercounty.com

  • Customer Service3.5 stars
  • Quality of website4.6 stars
  • Value for Money4.1 stars
  • Reviewer Ratings4.1 stars
  • Overall Rating4.3 stars

5 Reviews For Inter County Office Furniture www.intercounty.com

  • segedunum 8th May 2009

    Reviewer rating: 4.5 stars


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    Good Points: Good web site, pain-free ordering, they have their own delivery and installation service (worth paying the money for) and you get e-mailed and telephoned by human beings which is always nice.


    Bad Points: Delivery can be reasonably lengthy, delivery can be expensive (to be expected) and I was offered the chance to get it earlier for an extra 10 pounds after I'd ordered which didn't seem right to me since this wasn't in the options at purchase.


    General comments: I rejected a few other furniture companies because they didn't look right and I ordered a chair from Intercounty and a guy phoned that afternoon to confirm. I enquired about the delivery time which was ten working days. I was offered the chance to get it earlier for an extra 10 pounds where this delivery option wasn't available at purchase, but I don't like companies doing that and I pointed that out. I know many companies don't intend it that way but it doesn't come off right. Get your delivery charges and options in up front.The delivery time can be a bit lengthy and off-putting at well over two weeks after order so you need a company that stays in contect with you. However, this is furniture you're buying and not a DVD from Amazon. Companies aren't going to have stock lying around like that and certainly not the furniture they sell. I'd rather they took their time.When the ten working days were up I got a phone call telling me it would arrive on Thursday or Friday and it arrived on Friday morning in one of Intercounty's own vans with a proper signed delivery note. I like furniture companies who have their own delivery service and it's not something you want bashed around in the vehicle of some unnamed carrier. I do wish they would e-mail as well as phone though as you're not always around to answer. All the bits were there and I got it assembled in no time.Certainly if I wanted to buy and install larger and specific items of furniture such as desks etc. I'd have no problems at all using these guys again. If they polish some of the rough edges then they'll get an easy ten.

  • bpress 11th Mar 2009

    Reviewer rating: 1.5 stars


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    I ordered a chair from Inter County Office Furniture and was originally told it would take about 10 days to come. After more than 3 weeks and several phone calls later, I've had a variety of different excuses from the sales dept. I've now been told to wait for a phone call in the next couple of days and to expect delivery in another week - this will be nearly 5 weeks from the date of order. No one has offered to sort this out for me or call me back with a definite arrival date, I'm just suppose ...
  • Guest 12th Dec 2008

    Reviewer rating: 5 stars


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    Found the Intercounty website to be generally easy to use and most of the products are very competitively priced. Would definitely order from again. Desks are made to a really high standard, better than those I've bought from another supplier in the past that were wobbling and bending after 6 months. Website is really simple to use and very informative.
  • diegop 5th Nov 2007

    Reviewer rating: 4.5 stars


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    Bought 2 desks and 2 chairs from their website, which was very easy to use. Took 3 days to arrive, but that wasn't too bad, that's the only thing really stopping Inter County Office Furniture a getting 10 out of 10.
  • Vic Robinson Rank: Lance Corporal 30th Oct 2007

    Reviewer rating: 5 stars


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    We bought 2 leather chairs from Inter County Office Furniture, and they'd arrived within a matter of days. Items were absolutely superb, and the customer services guy my colleague spoke to was very helpful in assisting us, and when we actually went online to order the items, the site was quick and easy to use. I would definitely use them again, and I would highly recommend this company to anyone looking to buy a similar item. They were definitely the cheapest we found, and the delivery charge wa ...