Girls of Elegance Reviews - www.girlsofelegance.co.uk

★★★★☆
4.2 / 5
88
81% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Girls of Elegance - www.girlsofelegance.co.uk - Ask a question now

Media Gallery for Girls of Elegance - www.girlsofelegance.co.uk

Girls of Elegance - www.girlsofelegance.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Refund policy and terrible service”

Written on: 29/07/2015 by JulianneOlson (1 review written)

The service has been terrible I would certainly not recommend them. I cannot get them on the phone and they have not refunded my £100.00(!) and it has now been 2 months!! I am now reporting them to trading standards… Read Full Review

Report this review
★☆☆☆☆

“Awful service”

Written on: 26/05/2015 by Lauren1199 (1 review written)

I bought my wedding shoes from this company and when they arrived smelt of glue/dye. I thought this would wear off so put them in the wardrobe for 2 months. When I got these back out to try my dress on the smell was still there. I contacted the company immediately and they refused instantly to provide a refund before they had even reviewed the shoes and blamed me for putting them in the airing cupboard which would have melted the glue. I never put these in the airing cupboard.. they were just… Read Full Review

Report this review
★☆☆☆☆

“Refund policies terrible!!”

Written on: 22/05/2015 by Yaretzi420 (1 review written)

I found some shoes on girls of elegance website that looked perfect for my daughters wedding so I purchased them on the 23rd march unfortunatly they didn't fit so I promptly returned them& had an e. Mail on the27th march to say they had received them back into stock! After several E.mails to the customer service dept & several excuses to say why I havnt been refunded I have now been REFUNDED nearly TWO MONTHES after I returned the shoes. With no appoligy to the lateness. I find this very bad… Read Full Review

Report this review
★☆☆☆☆

“Waiting for a refund still after almost 1 1/2 months”

Written on: 01/05/2015 by bankofficial (1 review written)

I never write reviews but just want to let people know beware of this company. I have received excuse after excuse and finally today after speaking to my bank who recommended contacting MasterCard they have offered to send me a cheque after being told the day before that they could only offer a refund to my PayPal account which I don't have. I wait with trepidation regarding the refund I have never dealt with such a unprofessional company in my whole life… Read Full Review

Report this review
★★★★★

“Lovely dress and great service”

Written on: 19/04/2015 by O'Sullivanet189 (1 review written)

I absolutely love my dress, I saw a similar one in Coast which was quite expensive (more than double the price of the girls of elegance one) so I asked a few friends, one of whom recomended girls of elegance. The customer service was also really good- I left it a bit late to get my bridesmaid dress but the staff at girls of elegance were amazingly helpful at making sure my dress arrived on time… Read Full Review

Report this review
★★★★★

“Fabulous shoes equals fabulous feet!”

Written on: 27/03/2015 by travelgirl15G (1 review written)

I have extremely difficult feet and find it hard to get the right shoes to fit me. I have bunions and large feet and although I am slim this necessitates a wide fitting shoe if I do not want my bunions to be on show! I ordered a wonderful pair of silver sandals called Brielle by Dyeables. I managed to get a size 8.5 which is virtually impossible on the high street. The Girls of Elegance website said that these could take around 10 days to arrive as they are shipped in from the States. I had… Read Full Review

Report this review
★★★★★

“Amazing Service and great items ”

Written on: 25/03/2015 by Toniem (1 review written)

Girls of Elegance are absolutely amazing, I bought my wedding shoes and tiara from them and as I ordred a little late they did everything to deliver my item to me and I am so grateful of the help they provided me at a very stressful time. Thanks you so much girls of elegance … Read Full Review

Report this review
★★★★★

“Fantastic in every way”

Written on: 05/09/2014 by purplehippychick (1 review written)

Amazing customer service, lovely shoes, a pleasurable shopping experience all round. I Had spent months trying to find a pair of suitable shoes for my ten year old daughter,(due to be a bridesmaid at her uncles wedding). I had visited every shop, and ordered over 40 pairs online and with a week to go thought I would never find a pair that fitted (my daughter has extremely wide feet, and a high instep). I had ordered four pairs from Girls of Elegance, Two pairs arrived extremely quickly, and the… Read Full Review

Report this review
★★★★★

“Fab little find”

Written on: 31/07/2014 by Soontobemrs (1 review written)

Hi there I am more than happy to write a review. What a fantastic shop I had a small problem with my Eva bridesmaids dresses being too small. But Jan the lady who helped me bent over backwards to get the problem solved. I would tell any brides to be or maids to use this site/shop it's lovely to still get a little old fashioned assistance instead of all e-mail. Again thanks so much. Helen… Read Full Review

Report this review
★★★★★

“Absolutely Fantastic Shop - Dresses are Amazeballs !”

Written on: 24/07/2014 by Wyatt152 (1 review written)

Just ordered 4 bridesmaids dresses in purple and they arrived quickly and suit all my bridesmaids beautifully - totally true to the photos/suggestions (order the next size up) and I can't believe my luck at the cost of them - absolutely fabulous, can't wait to have my bridesmaids walk behind me down the aisle - thanks Girls of Elegance you have really made one bride and groom very very happy !… Read Full Review

Report this review
★★★★★

“Amazing products”

Written on: 19/07/2014 by abdelrahman87 (1 review written)

I got Grable Wedding Shoes By Benjamin Adams. The order came just in time, the shoes were amazing just as the description and the picture ( even better). So glad that i did this purchase. Would recommend this for anyone. … Read Full Review

Report this review
★★★★★

“Very happy customer. Thank you!”

Written on: 18/07/2014 by LeannaMcKee458 (1 review written)

After being let down previously it was amazing to deal with a company who had the personal touch. They couldn't of been more helpful thank you very much. The shoes arrived and were exactly as expected with a perfect colour match. One of the bridesmaid dresses ordered was not the correct size (my mistake). Alternative size was dispatched the next day. Couldn't be more pleased with the service received. Don't usually write reviews but i am really relieved I found this company. Would definitely… Read Full Review

Report this review
★☆☆☆☆

“Slow Disptach and Refund Issues”

Written on: 15/07/2014 by kp_kls (1 review written)

I ordered the same wedding shoe in 3 different sizes from rainbow to try on 6th April 2014. My credit card was debited immediately and I recieved 2 pairs of shoes within a week. The last pair were not going to be available until 5th May (or so I was told). After the 5th May and still no shoes I called to chase them, they told me they would arrive within the next week. Waited another week, still no shoes, chased them again - Rainbow didnt have them on back order, shoes didn't arrive then until… Read Full Review

Report this review
★★★★★

“Brilliant shopping experience”

Written on: 11/07/2014 by Nicolawebber (1 review written)

I recently bought a pair of shoes and clutch bag to wear/use for my daughters coming wedding. The two arrived, packaged beautifully, and were exactly matching their descriptions. I am thrilled with my purchases and have told my daughter to look at this website when she looks to buying her shoes. The shoes look lovely and are really comfortable. The whole shopping experience was easy - and I hate shopping!!!!! Even when I telephoned to ask a question prior to putting in my order, the person… Read Full Review

Report this review
★★★★★

“sage green bridesmaids”

Written on: 09/07/2014 by kimberley.oconnor.35 (1 review written)

Thank you jan excellent quality dresses just what I've been looking for I will be recommending girls of elegance to other b2b if they are looking for brilliant dresses and quality service … Read Full Review

Report this review
★★★★★

“Eva Bridesmaids dresses ”

Written on: 09/07/2014 by Karenoconnor (1 review written)

Such lovely people ordered at 3pm and the 3 dresses was delivered to my door by 9.30am the next morning, amazing aftercare to organise to have the dresses returned, and 2 new dresses was redelivered to my door by Wednesday lunchtime fantastic service. I will admit I was very weary of ordering the dresses online not knowing if they would fit would I pay and the dresses not show up but I had better service than probably I would get in a shop I would defenatly use you again keep up the good work… Read Full Review

Report this review
★★★★★

“Wedding Shoes for larger Funky Ladies like me!”

Written on: 30/06/2014

Hi Girls just wanted to share my sheer delight at having managed, after much searching, to find the perfect pair of shoes. Yes, I did say perfect!!! I have purchased a shoe named Bridget designed by Benjamin Adams of London. They are ivory silk satin lined in kid leather with Italian leather soles. They are decorated with crystals and have high heels to add grace and elegance to elongate the legs. Yes! I feel like a total princess in them! The service is second to none! Packaged to… Read Full Review

Report this review
★★★★★

“Absolutely beautiful dresses. Perfect!!!!”

Written on: 24/06/2014 by Abbysouthern (1 review written)

I ordered 4 dresses, from a discontinued range. However upon ordering I realised I had miss ordered a size. When I contacted customer services, I received a reply response immediately, nothing was too much trouble and the lady was extremely helpful and even managed to find another dress in the size I required. The dresses arrived the next day after I ordered them. Absolutely stunning dresses. Well made and just what I wanted. Perfect! Couldn't have asked for better. Would 100% recommend… Read Full Review

Report this review
★★★★★

“Fantastic Company and Shoes”

Written on: 22/06/2014

After searching the internet for low heeled shoes I came across Girls of Elegance. There I found the perfect shoe (Shirley by Touch Ups) with a 0.75inch heel, in a selection of widths from B to EEE. I also purchased the 'Try before you Dye' option as I wanted my shoes to be my something blue. Once I was happy with the shoes and the fitting I found my perfect blue sample and sent it off with the order form I printed from the website on the 14 day return option. It took a little longer than 14… Read Full Review

Report this review
★★★★★

“Lovely family business and a pleasure to deal with”

Written on: 19/06/2014 by Diana132 (1 review written)

I was looking for particular shoes which were a wide fitting so I contacted Girls Of Elegance to discuss their widths and which would be best for me, their knowledge was fantastic and they kept running to their stock room to check availability, measurements etc for me. Nothing was too much trouble, thank you for making a bride very happy… Read Full Review

Report this review
overview