Written on: 18/05/2013 by Creativejuicy (1 review written)
I've designed a few websites for friends and acquaintances and used various DIY websites but NONE were as straightforward and easy to use as Webeden. The latest is Dragonswheelchairrugy.co.uk The site made domain name registration easy, adding pictures, email addresses, pages...all a breeze. I don't consider myself a web designer in any way shape or form, but I've managed to pass myself off as one, thanks to Webeden. I started with a plain bare template, but the only thing I'd like to see... (read more)
Written on: 18/03/2013
Absolutely terrible when it comes to customer service. No support to assist with queries or issues. I had general questions that I needed answers to before committing my time and investment into creating a website and there was no response... the FAQs did not have anything regarding my query and despite registering, I could not log in to the forum section to get my answers... my advice is, stay well clear and go to wix or weebly unless you know all about web building and know exactly what... (read more)
Written on: 27/03/2013
Hi, Sorry you had a bad experience with Webeden and sorry you could not find the answers to your questions. Could you please let us know how you tried to contact us? As we do endevour to reply to all queries sent to us. While we do not offer customer support on our Free packages we do offer support for our paid packages. I cannot really fathom as to why you have given us 1 star for "value for money?" when I assume you stayed on a Free package.
Written on: 12/03/2013
I stumbled across Webeden as I was looking to set up a website and after going to a web designer was shocked by how much of an investment was needed to get it professional designed. Webeden was the simple solution for me. As I'm not very computer literate, the ease of the template was critical. I did spend some time having to learn how it works but this took no more than a few hours and the tutorials and guides are very comprehensive. The only concern I had was with regards to my own... (read more)
Written on: 27/03/2013
Thank you for the stellar review. Be sure to check out our blog forum and social media channels for more tips and news.
Written on: 16/02/2013
I have used Webeden for many years. The builder is simple and easy to use and it always creates great looking websites. I have recently created a website that is generating lots of hits, thanks to Webeden! The only issue with Webeden is that I'd like a better forum option to have on your site, the ability to have more than 1 blog and HTML5 (but that is coming soon) I'd definitely reccomend Webeden to a friend. 10/10! (read more)
Written on: 19/02/2013
Thanks for the stellar review. The HTML 5 is coming soon. Please check out our blog for more details.
Written on: 13/02/2013 by ibhproductions (1 review written)
I have heard of Webeden a few years ago and I first experimented with a free site. Ever since I am really pleased with the service they have provided - I greatly recommend them to anyone that wants to create a site in minutes and doesn't know much about the technical aspect of how to create pages, add effects, add simple but effective content. I looked at other services and I cannot say that I could find something to compare - even their pricing is so much than most and you get everything... (read more)
Written on: 19/02/2013
Thanks for the glowing review.
Written on: 01/02/2013
I have been using Webeden and building websites on their system since 2006. They haven`t made any new updates for a long while but all the tools available are very good. I have always found it easy to build websites with Webeden. Everything is simple and well laid out. In my opinion they are the best in the business. I always found their customer service to be great. (read more)
Written on: 19/02/2013
Thanks for the great review. It is good to hear you are happy with our service.
Written on: 28/01/2013 by davedd (1 review written)
really like the website editor- I find it easy and intuitive, took me (a not very computer literate person) about four hours to get a very pleasing website... Getting your website to be seen is a real a*se-ache though. I haven't yet had a verification email after four days of asking for a resend email, my website still doesn't come up when I search for it specifically- I've done all the google stuff etc...having no support and no search function on the forums is not good. The words... (read more)
Written on: 30/01/2013
Hi davedd,
Thanks for reviewing our service. Can I ask as when you built your site? When did you launch it? What steps have you taken to market your site? What search terms are you optimising your site for?
I can assure you that all sites created with Webeden are readable by all search engines. It's more of a case of what you are doing to promote your site as well as if the content is relevant.
Can you enlighten us as to what "google stuff etc" you have been doing?
Written on: 11/01/2013
Look out if they have your domain - there seems to be no way to transfer it out and no support is available! (read more)
Written on: 14/01/2013
Hi,
To transfer a domain away from Webeden you will need to;
Ensure that you domain is not about to expire in the next 30 days or that you have not just registered the domain name within the last 60 days.
Ensure that any important emails and contact information are downloaded and saved from any mailboxes you may have set up with your domain as these will be deleted during the transfer process.
Contact us be either logging into your Webeden Account, then going to Support>Submit a query. If you do not have access to support because you are on a Free package you can email your request to transfer your domain to info@webeden.org For security reasons you will need to ensure that the request comes form the email address that you used to register the domain with.
Depending on the extension of the domain name the transfer request is slightly different. If you are transferring a .com domain then you will need to request that your domain be Unlocked and you would like an Authorisation Code (Authcode), which you will need to provide to your new registrar to complete the process. If you want to transfer a .co.uk you will need to request that the IPS tag be changed on your domain. The IPS tag will be provided by your new registrar.
Please be aware that depending on your registrar it can take a number of days for the transfer to complete and fees may apply to transfer a domain name.
Please could you kindly re-evaluate your review and consider changing your rating.
Written on: 18/12/2012 by SpaceEskimo
I purchased a domain, and currently a free user! I am amazed at how in depth the editor goes, really have found it all very easy to use. There are great blogs, forums and information that lets me do exactly what I need to do with my site! Once I reach a target amount of 'views' there is no doubt I will be purchasing an upgrade! Thanks for this great service! (read more)
Written on: 19/12/2012
Thanks for the glowing review. Glad to hear that you are getting on well with our software. Be sure to check out our blog, twitter, facebook and google pages
Written on: 27/11/2012 by CeeADee (1 review written)
I've had webeden sites for several years now, but recently I am unable to get onto my sites due to only some of the words on the log in page being visible. So I cannot enter, cannot fill in the box to write to you, and there is no longer a phone number to call!! My site badly needs updating, so I am pretty fed up at the moment. Having said my peice, up to now, I have loved your site, found it pretty easy to use with lots of help and continuous improvement. (read more)
Written on: 03/12/2012
Have you tried resetting the zoom on your browser? This should resolve the issue you are having you are having with the login screen. If this is the case it is a bit of an unfair review and we would ask if you would kindly look into changing your rating.
Many Thanks,
Webeden Team
Written on: 13/04/2013
I am experiencing exactly the same problem. Nobody is responding to my urgent emails. Is your site okay now?
Written on: 13/04/2013
Yes, a friend helped me by resetting something to do with size. You can reach her via carolus which is also a webeden site -ask her t let you know what she did to mine.
Written on: 24/05/2013
Yep, it's called resetting the Zoom on your browser. As outlined in the comment to the initial review
Written on: 24/05/2013
I believe we have responded to all you emails. We do keep records.
Written on: 22/11/2012
Team, I am your regular customer and i want to change my plan from earlier one i.e., $ 20 to the current plus plan i.e., $ 18 monthly ...If I am upgrading my plan with plus it is forwarding to payment gateway as $ 20. I want to go with better option of $ 18 as of which it is showing in 'Maker Pricing' column of the website please give me a solution as quick as you can its urgent. Do Reply ! Otherwise i always like your services with the great regards.... Tilkesh Bhadala (read more)
Written on: 16/11/2012 by Cazbarr (3 reviews written)
I have been with Webeden now for over 6 years and I have found their customer services to be at an all time low. You email support and have to wait over two weeks for a reply and that is when they decide to reply at all. You try and get a reply on their facebook page and your told to submit a help ticket as they do not monitor their own facebook page???? Problems with flash, you follow their instructions and nothing works, even though you are using what they say to use??? When editing,... (read more)
Written on: 19/11/2012
Hi, Sorry that we have taken over 2 weeks to reply to your support query. We do aim to reply to all queries within 24 hours but in some cases when we are busy it can take longer. If you do decide to stay with us and do submit a support query, could you please email us your ticket number if the query has taken more than 24 hours to get a response, and we will chase this up for you. You can email us at info@webeden.org
You are more than welcome to contact us via our Facebook page, however please be aware that any support queries are best directed to our support team via our ticketing system, as our facebook page is not monitored by our support team. That is the reason why we tell our customers to do this for any technical issues.
When there are issues with Flash, it is generally because your plugin is not up to date. All we ask is that you keep this up to date to ensure that our tool runs smoothly.
Again, apologies if you feel you do need to move elsewhere.
Kind regards,
Webeden Team
Written on: 16/11/2012 by DebDancingStar (1 review written)
I have been absolutely thrilled with the service I have received since joining Webeden. I’m by no means an expert at building websites but every question I’ve had has been answered swiftly. Straightforward steps have been provided for me to follow each time I became stuck. They also go above and beyond the call of duty in suggesting other enhancements that might help your site whenever and wherever they can. I also like the site building package as I find it mainly... (read more)
Written on: 20/11/2012
Thank you for the glowing review. We are so happy to hear that you enjoy using Webeden.
Webeden Team
Written on: 22/11/2012
Sir I have a question i am running on $ 25 plan as i have selected it earlier but i want to puchase Plus plan to continue further.In the price listing column it is showing this package as an monthly offer of $ 18 but when i am upgrading it to the further it is showing to $ 20. What is the solution to this problem ....even it is showing payment gateway also this same amount....Please give a quick solution to the problem...
Written on: 22/11/2012
You need to contact the Webeden team direct. You can find the contact details on their website.
Written on: 03/11/2012
I have used Webeden for three years and have two busy sites hosted by them. The web builder tools are great and overall I would have considered a 5 star rating, but it feels like they area starting to lag behind. Will a growing number of iPad (i-etc), multi-browsers and mobile phone users, Flash just does not cut-it anymore and ultimately it will have a affect my customers and therefore Webeden's. Come on guys, pull your finger out and catch-up with technology; it's not good enough to... (read more)
Written on: 07/11/2012
Thanks for the review. We do have plans to give all our Webeden customers the ability to publish their sites in HTML5 this December.
Many thanks,
Webeden
Written on: 16/11/2012
Thanks for the review. We are planning to release an HTML5 update very soon December 19th 2012. PLease have a look at our Blog for the latest update.
Written on: 19/11/2012
Thanks for keeping us informed, and I look forward to it.........currently 47% of visitors to my sites are iOs so it will be well recieved ! :-)
Written on: 29/09/2012
Thier site is riddled with errors "Unfortunately there has been an error. Please try again." When you contact Webeden about this: 1. Their phone system does not work. 2. Emails take over three weeks to responded to. 3. When your email is answered - "as you are on a free package there is not a lot we can do." They do not care about their customers with free accounts, only customers paying for thier packages. - My expierence anyway. Avoid at all cost in terms of customer service. (read more)
Written on: 16/11/2012
Sorry you feel as though we "do not care." I can assure you we do. While we do not offer any telephone support we try to respond to emails as quick as we can. If you are a paid customer we do offer online support and aim to respond to these queries within 24 hours, and any urgent issues asap. I have passed these comments to our management who will review them.
Written on: 28/08/2012 by Sorehead
I have been trying to edit my web page for three hours. I beleive that I am looged on because there is a box asking me to logout. A floating edit box is on the screen which will tell me about font sizes and types. After reading teh instructions twice I find that there is double click functionality so I cannot even make a simple change like editing the company name or even the size of the box that contains it. Why did I ever go to university to learn philosophy and law when it cannot help me... (read more)
Written on: 16/11/2012
99.9% of issues people have with our software can be resolved if you update the flash plug-in on your browser as Webeden is a Flash based piece of software. Can you ensure that this has been done and maybe give us another go.
Written on: 25/08/2012
I have built several sites on other web builders sites, this has been the most difficult. The editing of text is difficult and does not fit on pages. Pictures are continually moving around and not able to fix them into place properly. (read more)
Written on: 16/11/2012
Hi
If you are having trouble with our software there is loads of help online
You can download a beginners guide form the tool bar under help.
We have a searchable FAQ section here;
http://www.webeden.co.uk/support.php
This also allows you to submit queries to the tech team if you are a paying customer.
We have an online forum which you can post up questions and join our forever growing online community.
There are a number of Video tutorials which can be found here http://www.webeden.co.uk/blog/category/video-tutorials/
If you are still stuck after this you could hire our help for £50 per hour +VAT and we can either do work on your site or provide you telephone support.
Written on: 23/08/2012 by Pixelpirate
I'm in the process of *trying* to transfer my clients current website (hosted with webeden) to her new hosting service and let me tell you they certainly don't make it easy. It's not like your regular service where you have access to the cpanel, no, this hosting service doesn't even provide ftp access! The file manager is ridiculous, my client has a gallery so I have to download all of her images ONE BY ONE because webeden don't give you the option of multiple downloads. If you do choose... (read more)
Written on: 03/01/2013
Your comments are fair, however the reason why Webeden is built the way it is, is that it allows people who have no coding experience to build a great looking website.
Written on: 18/07/2012 by justlove (2 reviews written)
I have been using Webeden since 2006 and they have always provided an excellent service. The tools are very good and simple to use. Problems are fixed very quickly. A version for mobiles has been added recently. I currently have 10 websites with Webeden and they are all running smoothly. I would recommend them very highly. (read more)
Written on: 16/11/2012
Thanks for the great review
Written on: 17/06/2012 by Buildmeawebsite (2 reviews written)
i have been using webeden now for a while and all i can say is that they are always there for you when you need help some time there may be a delay but thats when there busy but i can fault them value for money (read more)
Written on: 20/04/2012
I chose to use webeden as most of it's rivals have ads on there free websites. I am only 10 years old and i found it very shocking that they added ads. I know the need to advertise there website but i think it was terrible to turn on me and other free website users. (read more)
Written on: 03/01/2013
Historically Webeden always ran ads around it's free sites. You must have signed up at a period when we had the ads turned off. All we have done is reintroduced them. I think a one star rating for value for money is a bit unfair. You are on a Free account?
Written on: 06/04/2012
As a paying customer you would expect a faster more efficient support than what is provided. Will be taking my custom elsewhere. (read more)
Written on: 16/11/2012
Sorry you feel our customer support is not sufficient for you. While we do try to respond to all support queries within 24 hours it can take longer during busy times. Any urgent issues are dealt with asap.
Written on: 06/04/2012
This site makes it easy to quickly build sites every time. They have many features that most CMS's would charge extra for - forums, comments, chats, etc... all hosted for a low fee. Building a 10 page site with comments, a forum, a shop & blog & online support chat takes £4 a month, and about 5 hours including content. Scripting that... probably a week of blatant scripting, unless you have templates- and then you'd probably be paying for £550 dream weaver or £2 a month hosting.... (read more)
Written on: 17/02/2012
I have used Webeden services for six years. They used to be really good and value for money. Since last year Webeden have become overpriced for the rather basic tools on offer. Membership Tools used to be available on every package. Now it is only available on there £115 a year package. I run a dating site and really need Membership Tools to run it. I`m currently paying £72 a year for 5 websites. But unable to use the tool I need the most. (read more)
Written on: 02/02/2012 by mbudd
why has the site I have spent hours creating now been covered by a webeden sales page and all links I have published to my user community (200 +hits in 48 hours)are also being directed to a sales page ... The site is a Royal Air Force Memorial site dedicated to the memory of lost colleagues of the RAF Rescue Services ...... if this is a sales gimmick of Webeden THEN IT JUST IS NOT RIGHT OR FITTING ... WOULD HAVE HAPPILY PUT A LINK IN FOR YOU BUT TO BLOCK A SITE LIKE THIS IS JUST RUBBISH. (read more)
Written on: 06/02/2012
Hi mbudd,
My name is Ray and I work at Webeden. Please email me your details and I will personally look into this for you.
ray@webeden.org
Written on: 24/01/2012 by FilipEvans (1 review written)
I started building a website for my football with webeden and later on started to use the software commercially for clients. It has some limitations. I wouldn't use it to build a site with heavy content, but there are so many GREAT things about the software that enable you to create a simple eye catching site for your business/organisation. I've never had ANY security issues unlike other platforms and the customer service is very good. Overall couldn't ask for more from this kind of... (read more)
Written on: 10/01/2012 by winningnotes (1 review written)
this comes from someone who is a novice in the web development space. However, webeden has made it so simple to me to have a grt website. I tried various other sitemaker websites like Yola, webstarts etc and yahoo. however, webeden gives me the freedom to do whatever i want whenever i want and very easily too..would recommend for sure..There can be some changes made to improve things like members' comments..integration of blog and some more SEO. rest is all great.. (read more)
Written on: 19/12/2011 by megadream
Webeden is a great website builder I would recomend it to anyone! good things: very easy to use editing. bad things: bugs on changing site size crash etc. the support realy needs to be improved. The software has built in support but you need to be over free package I would realy suggest a instant support chat. (read more)
Written on: 14/12/2011 by simonappsley (1 review written)
Ok well I have tried a few of these bits of software that you can use to build a website and mostly I have got seriously stuck. Usually its doing something really easy like uploading a picture. But you have to hand it to webeden it is totally simple, you might not believe me but I have even got my mum to build a website and that is saying something! And I reckon my site looks good too although I am probably biased! The only thing I didn't like about it was that I was on the free version... (read more)
Written on: 06/12/2011
Love it, just what I wanted, no probs. Haters gonna be haters, ignore them. This is just da thang you want if you're a small business lookin' to hit da big time. 10/10. (read more)
Written on: 04/06/2011 by rolanddnalor (2 reviews written)
There is very little support from webeden to resolve any issues. There is no immediate support, even if you run a business. It can sometimes take days to get a response by email and more often than not they ask you a further question, rather than resolving the issue you have quite clearly reported. Lather, rinse, repeat. I have been with webeden for a few months and they are hosting two of my business sites. I am already searching for a more reliable and responsive host after paying... (read more)
Written on: 18/01/2011
Webeden is a great easy to use web design tool. Plus it's absolutely free to use. You can build a fully functioning website and it won't cost you a penny.
I have no web design experience, however after using Webeden for just a few hours, I have built a great looking website.
(read more)
Written on: 22/10/2011
You have no experience, so you cannot comment on the functionality.
Webeden sites do not function to spec.
Written on: 03/01/2013
The reviewer has made a fair review. Rolanddnalor, what "spec" are you referring to?
Written on: 26/06/2010
i like it have just started today and i find it easy. maybe that's because i have use plenty of other website builders. But i came across webeden and im happy with it. it dosent restrict you from alot even if you are on the free trail version which im on. and you can simply have a site for free as lon as you want. just make sure you long in and edit it often. i like the fact you have freedom over designing everything on it.
the end result is absolutely quality and there are soooooo many...
(read more)
Written on: 17/09/2011
I agree, very easy to use. I created www.greensquaremile.com with it and it is much prettier than the ones i made with weebly - www.recipes4bodybuilders.com and www.whooshcleaning.co.uk.
People tell me that wordpress is THE tool to use, i tried it out and it seemed quite complex.
Is it worth investing time?
Written on: 09/06/2010
I wiil say I am a bit of a novice when it comes to my computer, but I have built a really good site. The only negative is, that Webeden assume that you know a fair bit so for somebody like me the help pages were still a bit of a mystery. You can use the Paypal Buttons but it took me ages to find out how. When enquired I was told the site doesn't support HTML but you CAN upload your paypal buttons through the library. Now I have been working on my site and gained confidence it is really easy.... (read more)
Written on: 13/03/2010
I have just set up a website on webeden, it was so easy. its free and the end result looks very professional. I love it. (read more)
Written on: 23/02/2010
Great value for money, looks nice, SEO friendly, easy to use, good support. Brilliant all round. However, would be great if they could integrate an app to manage produc/service comparisons within a table/filter format or even better content management sysem. (read more)
Written on: 28/11/2009 by 2bridget (1 review written)
I am retired and I am building a webeden website just to share my hobby of Maidenhead local history with anyone who is interested. It is very easy and great fun. www.royalmaidenhead.co.uk (read more)
Written on: 19/10/2009
They are a great user friendly site that also have extensive tutorials and advice about site building and optimisation.
Being flash and not Html, the paypal option isnt great: you cant have the standard paypal merchants button which is a shame. I also wonder about access to the site by others while you are editing it.
But all in all, you can run a fairly good site free of charge (without a cart). It has everything you need and more besides. It even has a gallery of what others have done,...
(read more)
Written on: 24/08/2009
i have made a website on microsoft publisher and it was hard. i dont do many websites and webeden is by far the easiest and best way of making a website. i wouldnt have been able to make such a great site without webeden so thanks to the makers. Webeden i a great way to make websites if you have a bit of spare cash or you can try the free trial, therefore it is easy for people new to makeing websites to make them!!! Many thanks (read more)
Written on: 07/06/2009
Web Eden is great for people who are new to website building but it can take up a lot of time to update it. You don't need to know http to make a great website. (read more)
Written on: 05/06/2011
I find it very time consuming as well.
There is so much to do on each page and I find myself wasting a lot of time editing my site with things that could be done a lot faster.
I've also tried to join the webeden forums for some support but a few weeks later and still my application has not been accepted.
Written on: 09/04/2009 by svetlanat
I am trying to build a trial site on wededen trial period basis and I made the mistake of inviting advertising. So I now have adverts for Thai brides and all sorts of stuff that completely undermines the credibility of my Russian German interpreter business. And the point is, I cannot find a way of going back to a package that doesn't invite my clients to contact third world beauties. (read more)
Written on: 10/08/2009
Svetlana - I am assuming that you activated the Adsense adverts? i believe that you can remove them the same way that you activated them.
<br/>
<br/>As far as e-mail addresses go - do you have your domain name registered with webeden? If so, you can set up up to 5 e-mail addresses for your business. There are some ready made on your account, but you can create your own unique addresses.
<br/>
<br/>The guys at webeden are very helpful - have you raised a ticket for some assistance with this? I've built dozens of websites using webeden's software and have had very few problems.
Written on: 21/08/2010
Hi Svetlana. If you are running the website free, you will get this. When you pay for the site it should go away. I hope this will help. By the way I have found the blog very helpful.
Written on: 31/10/2008
My wife wanted to start a lettings business as she knows a lot of apartment owners as she was a broker. She kept nagging me to find out about it and luckily I stumbled upon webeden. We now have a site where my wife can collect reservation fees, show video clips and photos of the apartments, show availability and I have never built a website before. Highly, highly recommended. (read more)
Written on: 08/09/2008
Webeden is amazing. Very easy to use tools and there is so much you can do with it. I'm only 11 years old and have a site on webeden, I didn't have to pay but still with the free package I have it isn't a huge difference to the max package for example. Webeden is brilliant, I would recommend this for all begginners.
If you would like to see how far I got with ebeden why not check out.
(read more)
Written on: 09/07/2008 by sempotimes
Very easy to use tool, I am a complete novice but I built a site that's better than some of my friends, and they claim to be pros! It also gets well indexed by the search engines - I appear highly, even though its flash.
I like the system, its a cinch to use. You can also build lots of sites as they now seem to have a free version. Well recommend Web Eden.co.uk
(read more)
Written on: 07/07/2008
The software is excellent and with a little imagination you can make an excellent site. The software has many templates which enable you to get moving very quickly. It does have limitations but overall this tool and environment represents excellent value for money (read more)
Written on: 07/04/2008 by dmann1 (1 review written)
Easy to build and work. I have built a very basic site - but I am not an advanced worker, the only bad points I can think of one from my experience with Web Eden is getting fro "view" to "edit". However I do recommend webeden.co.uk as it's well worth the fee and and well worth the free trial. (read more)
Written on: 10/08/2009
hiya - there is a button in the top right hand of the screen that allows you to switch easily between 'view' and 'edit' which might not have been the case when this review was written. Honestly, it's easy peasy now!
<br/>
<br/>AX
Written on: 08/12/2007
Great value for money, good support, good quality, and a credible resource for creating a credible website.
Webeden are constantly adding new ideas to the sites like images, functions, etc They've really thought their product out well.
Webeden is equally applicable for an experienced web user, or a person who is fairly new but wants to build their own website. (read more)
Written on: 11/04/2008
I use Web Eden and find it a great product that is good value for money The only down side is its not HTML based so at present you cannot properly view the webpages created on hand-held devices such as mobile phones, PSP's, Blackberry's etc and with mobile browsing. On the up it is definitely worth considering if this is an issue for you.
Written on: 10/08/2009
Webeden now has a facility for allowing you to insert HTML code snippets into your website. It's not perfect, but it's great for getting whizzo little gizmos onto your website like a twitter widget.
<br/>
<br/>AX
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Webeden's Response to Creativejuicy's Review
Written on: 22/05/2013
Thanks for the "glowing" review. Good to hear you are enjoying using our website builder. Be sure to check out our blog and join us on facebook, twitter and google+