Bloomin Delightful www.bloomindelightful.co.uk Reviews
Latest Reviews
★☆☆☆☆
“Very Poor Service”
Written on: 24/05/2013
I asked for flowers to be delivered on mothers day and they did not turn up until 3 days later when I complained the advisor was extremely rude and hung up on me. I am still waiitng for my money back now nearly 3 months later. I asked for a manager to call me back which again I am still waiting for when I try and send messages there is always a reply saying it cant be sent. DO NOT WASTE YOUR TIME OR MONEY. (read more)
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★★★★☆
“WERE BLOOMIN GREAT”
Written on: 22/05/2013
What has happened. I had always had good service and beautiful flowers. But in April ordered flowers for my mother's birthday early in May but about week before got email to say couldn't fulfil order and money would be refunded. Phoned them to find out what was happening. Told changing suppliers and would not have available stock. Received refund in couple of days. Had to try and find someone else at short notice. Tried Flying Flowers. Ordered bouquet but told couldn't deliver one I... (read more)
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★☆☆☆☆
“Utter Liars ”
Written on: 14/05/2013
On 2nd april, I ordered some flowers for my sister- in - law's 25th wedding anniversary. They never arrived. I emailed the company as I couldn't get through on the phone and they apologised and said they would resend them. Again they never arrived . Their email address is now full and the website has disappeared. Awful company. (read more)
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★☆☆☆☆
“Bloomin Terrible”
Written on: 14/05/2013
I ordered flowers 25th April 2013 - only to be emailed later that night they couldn't be delivered because of a supplier problem. I sent them an email informing them that they were not very professional- they did inform me that I would have my money back into my account within 3/4 days - now 14th May STILL WAITING........................... (read more)
Visit bloomindelightful.co.ukMrscs1's Comment
Written on: 16/05/2013
I was taking legal action due to flowers taking a week to be delivered then being a pile of old weeds when they finally did arrive! My solicitor looking into it, but looks as thought they've closed, hence no phones being answered :-(
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★☆☆☆☆
“DO NOT USE”
Written on: 12/05/2013
"Bloomin delightful is absolutely bloomin terrible. Firstly it is impossible to reach them by phone. Every year my son and his family go to N.Ireland in August and since my daughter-in laws birthday falls while they are away I have been sending flowers to her for over 20 years with no problems. Last year I ordered flowers from this outfit giving them the exact same delivery address details as have always been given. On this occasion however the flowers were not delivered and I am still... (read more)
Visit bloomindelightful.co.ukMrscs1's Comment
Written on: 12/05/2013
I was taking legal action due to flowers taking a week to be delivered then being a pile of old weeds when they finally did arrive! My solicitor looking into it, but looks as thought they've closed, hence no phones being answered :-(
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★☆☆☆☆
“SHOCKING THEIR WEBSITE HAS GONE & EMAILS ARE BOUNCING...”
Written on: 08/05/2013 by angelface1958
I ordered two bouquets of flowers for my mum who had just come out of hospital. One bouquet was from myself and the other were from my children. I chose a dozen red roses with a balloon. My children chose a really nice looking bouquet off the website. They arrived a day late and the message cards were mixed up and the balloon was in the wrong bouquet, the water had leaked in the box so my mum got a soggy mess and the roses were not red but multi coloured and the bouquet from my kids was... (read more)
Visit bloomindelightful.co.ukMrscs1's Response to angelface1958's Review
Written on: 12/05/2013
I was taking legal action due to flowers taking a week to be delivered then being a pile of old weeds when they finally did arrive! My solicitor looking into it, but looks as thought they've closed, hence no e-mails being replied to. I said the same, they'll reopen in a new name to carry on ripping people off
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★☆☆☆☆
“BLOOMIN' DISGUSTING!”
Written on: 08/05/2013
I wish I had read the reviews for this so called company! I ordered a bouquet of flowers and a box of chocolates for my mothers 80th birthday and they never arrived! Alarm bells rang when I didn't receive an order of confirmation from them, they charged me 75p for using my DEBIT card and I have had no response to my email from them. We're disappointed that they ruined our surprise for our Mum and have taken our money! (read more)
Visit bloomindelightful.co.ukMrscs1's Comment
Written on: 12/05/2013
I was taking legal action due to flowers taking a week to be delivered then being a pile of old weeds when they finally did arrive! My solicitor looking into it, but looks as thought they've closed, hence no reply to e-mails :-(
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★☆☆☆☆
“utter rubbish stay well clear”
Written on: 07/05/2013 by cleggjo
Ordered a bouquet for my grandmothers birthday. Was dead within two days. Nothing at al like the photo that I picked the bunch to be like. Emailed them. At first seem apologetic and said they would send out another bunch.... Nothing arrived and no reply from any other emails or refund as requested. Left feeling disappointed sad and very much out of pocket... Trading standards should be onto these people. . (read more)
Visit bloomindelightful.co.ukMrscs1's Response to cleggjo's Review
Written on: 12/05/2013
I was taking legal action due to flowers taking a week to be delivered then being a pile of old weeds when they finally did arrive! My solicitor looking into it, but looks as thought they've closed, hence no reply to e-mails. As well as taking them to small claims court, I also contacted watchdog, citizens advice & trading standards...no response by the way which I find very disappointing
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★☆☆☆☆
“Blooming no-show”
Written on: 07/05/2013 by Flowersbytesco
I am a single patent who gave my oldest child a 21st party. She insisted in buying flowers for my helpers. She got an e-mail the day before the party saying she couldn't supply but would refund her money ..a week later no refund...this morning she has shut down the site.....shame on u........she's a student ....this is not over........, (read more)
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★☆☆☆☆
“Awful”
Written on: 04/05/2013
I ordered flowers for my mum's birthday. I received an email the following day saying that they could not deliver the flowers and that I would receive a refund. I was very annoyed because it was then too late to order flowers in time from someone else. Anyway, the refund never came. I'm still waiting... (read more)
Visit bloomindelightful.co.ukHeathermacdonald's Comment
Written on: 07/05/2013
I ordered flowers from this company dreadful. Two amounts were taken from my credit company. I now cannot get in touch with them emails sent are returned.
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Showing 1 - 10 of 895 Reviews
★☆☆☆☆
“Bloomin disgraceful”
Written on: 03/05/2013 by David321221312312
I ordered flowers to sick girlfriends house, but flowers arrived slightly rotten. I was offered a refund which never came. Every time I try and send them an email I get a delivery error. (read more)
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★☆☆☆☆
“Appalling company!!!”
Written on: 02/05/2013 by Pjamevery (1 review written)
I placed an Oder & paid for it only to receive an email about 2 hours later informing me they could not fulfil my order due to supplier problems but I woul receive a full refund in 2 days time ! A week later I'm still waiting for my money back & I've sent a further 3 emails to which I am not getting a reply!!! I WANT MY MONEY BACK IMMEDIATELY!! How can you run a business like that? (read more)
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★★★★☆
“PLEASANTLY SURPRISED”
Written on: 01/05/2013 by Parksy (1 review written)
I ordered the thank you selection off flowers+chocolates+balloon, before i read the reviews for this site witch concerned me but all these items were delivered OK.Only complaint i could have was they were delivered one day early witch was no problem on this occasion. (read more)
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★☆☆☆☆
“NO DELIVERY - NO CONCERN!”
Written on: 01/05/2013
I ordered a 'new born' arrangement to be sent on the 10th April 13 and nothing has arrived - even the so called 'red ticket' which was the only reply e-mail I have had from this company. Over a week ago I said it had not (what ever it is?) and to date, no more contact, apart from not one, but two, e-mails to advise me they were moving so delay on delivering - so really double trouble there. Having tried on several occasions to contact by phone, the last being dead on 9am this morning, I... (read more)
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★☆☆☆☆
“Flowers dead after 2 days”
Written on: 30/04/2013
My daughter ordered from Bloomin Delightful from Australia for my birthday. When received the box was soaking wet consequently there was no water left in the flowers ( which looked half dead). I was disappointed when I found a price list inside the box and saw how much she had paid for the puny bouquet. There was no flower food, no water and the flowers died after 2 days. On a positive note the Happy Birthday balloon is still up after 6 months. The reason I decided to write now is... (read more)
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★☆☆☆☆
“Very disappointed.”
Written on: 29/04/2013
I ordered some roses as a thankyou to a neighbor, as I am disabled and housebound. My neighbour as done things for me so thought it would be nice to send some flowers. When I asked what the flowers were like my neighbour said they arrived with a thimble amount of water and died in two days. I tried to ring the company but was put in a que and as it was an0844 number decided not to hang on, have sent email but had no reply. Unfortunately I did not see the review until it was to late. I... (read more)
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★☆☆☆☆
“Dreadfull”
Written on: 26/04/2013
I ordered some flowers with chocolates from Bloomin Delightful for my anunts 80th birthday which cost me about £24. I very rarely see her but thought it would be a nice gesture. I didn't want the flowers delivered the very next day so I emailed them to ask for them to be sent on the saturday of that week - got no reply so decieded to check the site & too my horror saw the dreadfull reviews especially the one from Watchdog! So I rang using the telephone number they provided & surprise... (read more)
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★☆☆☆☆
“Bloomin Awful!”
Written on: 21/04/2013 by DBurnham
I ordered some flowers in the period between Christmas and New Year as a thank you for a family friend. They were ordered on-line with the promise of 24 hours later. After a few days they hadn't arrived - I then tried contacting the company by phone and mail to chase, but to no avail. A day or two later I mailed them again to cancel the order. I then re-ordered from a more reliable supplier who fullfilled the order that day. Over a week after the original order (and despite my cancellation)... (read more)
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★☆☆☆☆
“Very Very Misleading!”
Written on: 15/04/2013
I purchased an order with this company today believing it would be delivered today! The ad is very cunning in respect that they really make it look like your going to get delivery on the same day for free. How sucked in was i ! Then when i tried to contact them you are held on a line for that long you end up putting the phone down. How covenient is that!! Also i payed via debit card and got charged for that, this i believe not correct!! Failing that i e-mailed them and they replied with a... (read more)
Visit bloomindelightful.co.ukJackiestar's Comment
Written on: 15/04/2013
Let us know what they are like when they arrive.....thats if they do!!!!!!!!!!
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★☆☆☆☆
“The worst shopping experience ever!”
Written on: 14/04/2013
I ordered some flowers from Bloomin Delightful for a special occasion on Friday afternoon, with delivery due on the Monday. I had no email confirmation of the order which concerned me. I emailed them that evening, I didn't even receive an acknowledgement. I then searched for the company and found some pretty worrying reviews including one by Watchdog on BBC1. I emailed twice on the Saturday to say that I no longer wished to have the order, unless it was guaranteed to arrive on the Monday as... (read more)
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Showing 11 - 20 of 895 Reviews
★☆☆☆☆
“Order of flowers”
Written on: 12/04/2013 by lornamansell (1 review written)
Ordered a delivery for a specific date and once ordered and emailed received it showed it could take 1-2 days. So contacted them and they said it wasn't going to arrive today due to the order time. So why allow you to pick a date thats not a possible delivery date. When I rang them they said they would be delivered to the address on saturday or Monday if not they will expect the recepitant to contact them to redeliver or go and collect them for a local depot. A surpise to cheer someone... (read more)
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★☆☆☆☆
“DO NOT USE !!!!”
Written on: 11/04/2013
My Mum was sent a replacement arrangement as the one ordered was not in stock.....seemingly they have the right to do this and this would be fine if the replacement was acceptable and not something that left you embarrassed with your gift,they were dreadful and no effort was made to satisfy my grievance . Please do not give your business to this company they are dreadful !!!!!!! (read more)
Visit bloomindelightful.co.ukJackiestar's Comment
Written on: 11/04/2013
Snap!!!!!!!!! Where are they getting the flowers from thats what I would like to know..... the company is an embarrassment!!!!
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★☆☆☆☆
“DONT ORDER FROM THEM ..............”
Written on: 11/04/2013
I order from them 1 month ago never got my flowers rang up 5 times and they kepted fobbing me off ... i rang 5 days after when my flowers had been order and i got told i could have a refund but they didnt know when it would be put back in my bank account and its NOW a 1 month and no money and no flowers SHOCKING .. im going to ring them back at 9am today and threaten them with trading standards and see how long it takes them to put the money back in my account they were fast enuff to take... (read more)
Visit bloomindelightful.co.ukJackiestar's Comment
Written on: 12/04/2013
I dont think they even care.... I bet you dont get your money back.... if you do let us know!!!!
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★☆☆☆☆
“AWFUL AVOID AT ALL COSTS”
Written on: 10/04/2013 by dannyj84 (1 review written)
I ordered flowers for my wife to be delivered on a Sunday her birthday, when they haven't arrived I contacted the company via phone and email with no luck. when I finally spoke to someone I was told they use royal mail to post! obviously Royal mail don't deliver on Sundays so why let me book!! This is now a month later the flowers haven't turned up and I have been told as they haven't been returned by royal mail they believe they were received and we are effectively lying, and I will not be... (read more)
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★★★★★
“happy”
Written on: 10/04/2013
i have ordered twice from blooming delightful and been very happy with the service (read more)
Visit bloomindelightful.co.ukJadejones09's Comment
Written on: 10/04/2013
I think its odd the day that bloomin delightful contact the review center about all the negative reviews a positive one pops up (the 1st positive one in many months.
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Turnerl's Comment
Written on: 10/04/2013
I do too. I don't believe it. This Company shouldn't be allowed to trade.
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Jackiestar's Comment
Written on: 10/04/2013
How did you know that??? Were you personally contacted too??????
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Jackiestar's Comment
Written on: 10/04/2013
How did you know that??? Were you personally contacted too??????
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Turnerl's Comment
Written on: 10/04/2013
Bloomin delights asked the review centre to ask me to contact someone called Samantha at bloomin as I put a negative review ( see bloomin terrible review). The review centre said that samantha wanted to resolve my complaint. When I contacted her she was throwing terms and conditions down my neck about the small print. I told her I was confused as I thought she wanted to resolve the issue. She said she didn't and just wanted to check my complaint was genuine. She reckoned that there was loads of false reviews on here, which I don't believe as I know how poor they are. I told her I have complained to trading standards and citizens advice. She then said trading standards had approved her terms and conditions. Shocking customer service. I'm even angrier now!
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Jadejones09's Comment
Written on: 11/04/2013
I was contacted as well I didn't contact Samantha as my solicitors are dealing with them so I didn't want to have to deal with them again after months of harassment because my bank refunded. I believe every negative review on here is 100% genuine after dealing with them and seeing them on watchdog!
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Mrscs1's Comment
Written on: 11/04/2013
I have contacted trading standards & a solicitor about this "company" and have also made sure that my facebook & twitter is plastered with negativity about them.
I also logged a complaint on the BBC Watchdog website, which I thoroughly recommed everybody do, as they have apparently appeared on there before!
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Jackiestar's Comment
Written on: 10/04/2013
Me too. I have been contacted by review centre via Bloomin delightful about my reviews and been told to contact Samantha.... funny that because the last email she sent me she said she couldn't do anything more 4 me.... so why now ehhhh??????????????????????????????
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Mrscs1's Comment
Written on: 11/04/2013
I was contacted by Review centre too asking for me to e-mail samantha because "as a company who take customer service & negative comments very seriously they were very concerned to hear my comments. Thought this was very ironic, given I had sent approx 10 e-mails to them over the last 10 days, while waiting for the flowers (which were completely poxy when they did arrive!) and the hadn't replied, other than standard t&cs balony. I have contacted trading standars, watchdog & a solicitor also as I am absolutely furious! and I too don't believe for one minute that this is a genuine review!
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Turnerl's Comment
Written on: 11/04/2013
I'm disappointed to say bloomin terrible and their employees are investing too much energy trying to discredit genuine complaints, rather than proactively trying to improve their customer service and the customer experience. Shocking! Don't bother contacting her. She throws t&c's down your neck and makes any angry customer ready to explode. They shouldn't be in business.
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Jackiestar's Comment
Written on: 11/04/2013
Exactly the same thing happened to me but I have saved all my emails, invoice and photos of the shabby flowers sent with emails going back and forth to Samantha and Manager@ and the owner....didn't want to know .... and if they don't believe these reviews are real THEN PUBLICLY CHALLENGE US!!!!!!!!!!
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Mrscs1's Comment
Written on: 25/04/2013
After my solicitors e-mail to bloomin awful, guess what?? An immediate offer of refund! Had they just done that originally I would of accepted that & put it down to bad experience. However they ignored e-mails & spouted t&c's about perishable items blah blah blah, so no deal to the refund, will see them in small claims court!
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Jackiestar's Comment
Written on: 26/04/2013
Well done MRCS 1's..... maybe others will follow !!!
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Mrscs1's Comment
Written on: 07/05/2013
The claim was lodged at court & bloomin awful had until 14th may to respond but looks like they've closed down!! Typical :-(
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Jackiestar's Comment
Written on: 07/05/2013
How do you know they have closed down????
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Mrscs1's Comment
Written on: 07/05/2013
Saw some reviews on here where bloomin awful had contacted them to say they were unable to fulfilling orders which I thought was odd....website down too
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★☆☆☆☆
“DONT ORDER”
Written on: 08/04/2013 by dot0303 (1 review written)
Ordered easter flowers to arrive by easter saturday as advertised on there website .Didnt arrive until six days after.Rang them e-mailed them three or four times just got the automated standard reply .How do these people get away with it wish i had read the damming reviews before ordering.Lets get together and shut down this bogus company. (read more)
Visit bloomindelightful.co.ukJackiestar's Response to dot0303's Review
Written on: 10/04/2013
They have been investigated by Watchdog before in 2009. Call C.A B. 08454 04 05 06 and register your complaint if enough people do trading Standards will have to be involved and also go on the Watchdog page and fill in a complaint.... I have and hope many other people do too. Good luck!
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★☆☆☆☆
“ONLINE FLOWER ORDER”
Written on: 06/04/2013
I ordered a bouquet of flowers for my Mum on 27th March 2013. Nine days later and various emails to Blooming Delightful, the flowers arrived at their destination. Rubbish service, no communication, they managed one email per day in reply to mine and kept asking questions which they knew the answer to and which could have been asked all at the same time, obviously they were stalling for time. My husband finally sent a stinker of an email threatening trading standards and the flowers turned... (read more)
Visit bloomindelightful.co.ukLilly678's Comment
Written on: 09/04/2013
hi just read your feed back i order from them 1 month ago never got my flowers rang up 5 times and they kepted fobbing me off ... i rang 5 days after when my flowers had been order and i got told i could have a refund but they didnt know when it would be put back in my bank account and its a 1 month and no money and no flowers SHOCKING .. im going to ring them back at 9am today and threaten them with trading standards and see how long it takes them to put the money back in my account they were fast enuff to take the money but when it comes back to giveing it back they dont know when it will be ..... bad service never will i order from them again !!!!
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Jackiestar's Comment
Written on: 09/04/2013
They have been investigated by Watchdog before in 2009. Call C.A B. 08454 04 05 06 and register your complaint if enough people do trading Standards will have to be involved and also go on the Watchdog page and fill in a complaint.... I have and hope many other people do too. Good luck!
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★☆☆☆☆
“Do not use - NO communication, EXTREMELY SLOW delivery”
Written on: 06/04/2013 by ML1984
Having ordered from Bloomindelightful late on the Thursday before Easter weekend, I was surprised to see that they gave an estimated delivery date of Saturday. I was prepared to have flowers arrive on the Tuesday, though I did expect some e-mail confirmation of when the flowers were actually delivered. The flowers did not arrive with the recipient until Thursday. As the flowers were sent by Royal Mail (I have never heard of flowers being delivered with regular post!), and the recipient... (read more)
Visit bloomindelightful.co.ukJackiestar's Response to ML1984's Review
Written on: 08/04/2013
They have been investigated by Watchdog before in 2009. Call C.A B. 08454 04 05 06 and register your complaint if enough people do trading Standards will have to be involved and also go on the Watchdog page and fill in a complaint.... I have and hope many other people do too. Good luck!
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Lilly678's reply to Jackiestar's Comment
Written on: 09/04/2013
Omg im writing to watchdog right now I order flowers 1month ago no flowers and still waiting for my refund they said I could have ... let all get to gether and get up on watchdog im a single parent and they were fast enuff to take the 24.75 from me but when it comes to giving it back they are shocking !!!
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★☆☆☆☆
“DO NOT GIVE YOUR MONEY TO BLOOMING DELIGHTFUL”
Written on: 04/04/2013 by BloomingDisgusting (1 review written)
I am dismayed to find so many people on this website are in exactly the same position as me. On Thursday last week I put in two orders with Blooming Delightful (what a joke that name is!!) and spent a total of £40. Both were confirmed on the website and by email confirmation as delivery for 29th March 2013. That day came ... and went but no flowers .... no answer from their phone number, no answer to my emails .... now we have reached the evening of 4th April (6 days after my orders were... (read more)
Visit bloomindelightful.co.ukJackiestar's Response to BloomingDisgusting's Review
Written on: 05/04/2013
Register a complaint C.A.B 08454040506 have assured me this will get passed on to trading standards and if enough people complain they will also have to investigate along with Watchdog who have investigated them in the past.... GOOD LUCK TO ALL
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★☆☆☆☆
“Prune this florist”
Written on: 04/04/2013
In my experience, as with many other disgruntled customers,you will make a big mistake to order flowers from this bloominawful florist.Flowers have not been delivered after a week, and my email asking for a delivery date has been ignored. (read more)
Visit bloomindelightful.co.ukJackiestar's Comment
Written on: 05/04/2013
Register a complaint C.A.B 08454040506 have assured me this will get passed on to trading standards and if enough people complain they will also have to investigate along with Watchdog who have investigated them in the past.... GOOD LUCK TO ALL
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Showing 21 - 30 of 895 Reviews
★☆☆☆☆
“Disgusted!!”
Written on: 04/04/2013
The worst company I have ever dealt with. Ordered Flowers and a balloon for my friends 30th they didn't arrive on the day requested, have tried calling but no answer. I have emailed but get a bounce back reply. Website didn't except the 10% discount code I put in either. I am gutted spent over £30 with this company and feel very let down. Wish I had read the reviews before placing my order. Will be telling every one I know not to use this awful company. If and when the flowers turn up I'm... (read more)
Visit bloomindelightful.co.ukJackiestar's Comment
Written on: 04/04/2013
Register a complaint C.A.B 08454040506 have assured me this will get passed on to trading standards and if enough people complain they will also have to investigate along with Watchdog who have investigated them in the past.... GOOD LUCK TO ALL
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Mrscs1's Comment
Written on: 04/04/2013
They won't let you cancel, says in their T&Cs that as a perishable item, cancellation in not allowed. I ordered flowers last thursday 28th, website showed delivery on Friday 29th,....guess what? still no flowers! Most digusting company I have ever had the misfortune of coming across and like you, wish I'd done some research too. I have been in contact with CAB & trading standards and there is currently a letter from my solicitor en route to them...not that they'll care! How on earth are they still allowed to trade??
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★☆☆☆☆
“Bloomin Terrible- Do not use!”
Written on: 03/04/2013 by Turnerl (1 review written)
On the Thursday before Good Friday I went to order some flowers. I had an email from this Company called bloomin delightful offering me 10% off flowers. I ordered flowers and put a note on the order saying for Friday or Saturday delivery. I had an automated reply saying they were closed until Tuesday. I emailed them straight back to say I'd need to cancel. I mentioned in the email what type of Company touts for business via email and then closes all weekend on a bank holiday. I ordered my... (read more)
Visit bloomindelightful.co.ukJackiestar's Response to Turnerl's Review
Written on: 04/04/2013
Register a complaint C.A.B 08454040506 have assured me this will get passed on to trading standards and if enough people complain they will also have to investigate along with Watchdog who have investigated them in the past.... GOOD LUCK TO ALL
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Mrscs1's Response to Turnerl's Review
Written on: 04/04/2013
Snap!! exactly the same thing happened to me. Never answer the phones, simply sent an e-mail saying we apologise but our t&cs state we don't deliver on bank holidays & you can't cancel an item for a perishable item such as flowers. Spent a further £25 on alternative flowers (which by the way, were delivered within 2 hours of order!!). Well I won't let this lie, have been in touch with CAB & trading standards and a letter from my solicitor is en route! Appalling company.
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Turnerl's Response to Turnerl's Review
Written on: 10/04/2013
Very angry. Review centre contacted me today saying Samantha from 'Bloomin Terrible', opps I mean 'Bloomin Delightful' wanted me to email her to resolve this issue. I emailed her with my complain letter and various emails I had from the Company. She replied back throwing terms and conditions down my throat. I asked her why did she ask me to email her if she didn't want this resolved. She said she wanted to check the review was genuine, because allegedly she believes there are loads of false complaints on here ( that is just what she would like to believe). I told her I have complained to trading standards and citizens advise. Her only response was that trading standards had approved their terms and conditions. Now I am even more angry. If they ask you to contact them- don't waste your time!!! VERY ANGRY CUSTOMER
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★☆☆☆☆
“DISGRACEFUL”
Written on: 03/04/2013 by MrsCS1 (1 review written)
This company are a disgrace!!! Website promises same day delivery if ordered by 5pm or next day if after 5pm. Ordered last Thursday 28th March at 5.05pm for delivery on Friday 29th (date their website defaulted to). Still no flowers, have e-mailed 3 times asking for my order to be cancelled as have already spent another £25 on alternative flowers (which were delivered e within 2 hours of order) as these were too late. Have now replied saying won't cancel as flowers are a perishable item.... (read more)
Visit bloomindelightful.co.ukJackiestar's Response to MrsCS1's Review
Written on: 03/04/2013
Good !!!!!!! I hope everybody follows your example! They need to be shut down. I have already reported them to Watchdog and C.A.B.... They have been investigated by Watchdog before..... lets hope they get another visit!!!!!
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Mrscs1's reply to Jackiestar's Comment
Written on: 04/04/2013
I can't understand how they are still trading! I clearly was niaive not to have researched this company (f you can call them that) as would not have touched them with a barge pole had I seen their reviews!
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★☆☆☆☆
“ASOLUTE Rubbish”
Written on: 03/04/2013 by marylennox
Ordered flowers for my Niece (just had a baby ) Friday, they took money out of my sisters Debit Card account on Saturday, it is now Wednesday NO FLOWERS HAVE ARRIVED,rang them no answer just a answering machine saying you are in a queue on phone 20minutes no one answered , I think it is about time Police are involved . (read more)
Visit bloomindelightful.co.ukJackiestar's Response to marylennox's Review
Written on: 03/04/2013
Register a complaint C.A.B 08454040506 have assured me this will get passed on to trading standards and if enough people complain they will also have to investigate along with Watchdog who have investigated them in the past.... GOOD LUCK TO ALL
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Jackiestar's Response to marylennox's Review
Written on: 04/04/2013
register a complaint C.A.B 08454040506 have assured me this will get passed on to trading standards and if enough people complain they will also have to investigate along with Watchdog.... GOOD LUCK TO ALL
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★☆☆☆☆
“Disgrace”
Written on: 30/03/2013
Ordered flowers never arrived then read the numerous reviews, this company is a disgrace, owner has already been on watchdog, it is a disgrace these compaies are not closed down (read more)
Visit bloomindelightful.co.ukJackiestar's Comment
Written on: 05/04/2013
Register a complaint C.A.B 08454040506 have assured me this will get passed on to trading standards and if enough people complain they will also have to investigate along with Watchdog who have investigated them in the past.... GOOD LUCK TO ALL
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★☆☆☆☆
“Happy valentines”
Written on: 30/03/2013
I ordered flowers for valentines day for my girlfriend they arrived at 530pm on the 15 feb day late she refused theses I rang up on 16 demanding my money back. It is now 6weeks in and I am still trying to get my refund, I got told 1week ago that I was getting it back but no joy I have spent hours on the phone to these idiots but I am not giving up. Companies like this make me sick Do Not Buy anything off these people absolutely shocking no customer care. (read more)
Visit bloomindelightful.co.ukJackiestar's Comment
Written on: 03/04/2013
register a complaint C.A.B have assured me this will get passed on to trading standards and if enough people complain they will also have to investigate along with Watchdog.... GOOD LUCK TO ALL
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★☆☆☆☆
“AVOID - deserves 0 stars!”
Written on: 27/03/2013 by jadejones09 (1 review written)
I have also had a lot of hassle from this company I ordered 'next day' (a week in advance) flowers, chocolates a teddy and balloon for my best friends birthday last year as we live hundreds of miles away from each other. They never arrived I spent 2 weeks calling a premium rate number with no answer and emailing repeatedly they all bounced back. I then contacted the bank who issued a refund. since then Blooming delightful have been messaging and writing to me threatening legal action as I... (read more)
Visit bloomindelightful.co.ukJackiestar's Response to jadejones09's Review
Written on: 05/04/2013
Register a complaint C.A.B 08454040506 have assured me this will get passed on to trading standards and if enough people complain they will also have to investigate along with Watchdog who have investigated them in the past.... GOOD LUCK TO ALL
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Jackiestar's Response to jadejones09's Review
Written on: 05/04/2013
Register a complaint C.A.B 08454040506 have assured me this will get passed on to trading standards and if enough people complain they will also have to investigate along with Watchdog who have investigated them in the past.... GOOD LUCK TO ALL
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★☆☆☆☆
“Content”
Written on: 27/03/2013
The white bouquet at £16.99 consisted of about £5 worth of flowers. Stunningly poor value in my opinion. What you see in the pictures is definitely not what gets delivered. (read more)
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★☆☆☆☆
“Delivery”
Written on: 26/03/2013
I would like to shake this mans hand...how can you go onto watch dog About ure flower company. And now he is doing it again. Legend this man is a ledge. (read more)
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★☆☆☆☆
“Bloomin disgrace ”
Written on: 24/03/2013
So I ordered flowers for my sisters birthday. The page told me if I ordered before five they would be delivered the same day. After I entered all my bank details it explained they do not do same day delivery. The flowers actually turned up three days late!! In such a mess, dead, broken, stems snapped. And the cheapeat looking bunch I'd ever seen. Looked completely different to what I had ordered. I rang " bloomin delightful" to be told she cannot refund me for 3 weeks even though money had... (read more)
Visit bloomindelightful.co.ukJackiestar's Comment
Written on: 05/04/2013
Register a complaint C.A.B 08454040506 have assured me this will get passed on to trading standards and if enough people complain they will also have to investigate along with Watchdog who have investigated them in the past.... GOOD LUCK TO ALL
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Showing 31 - 40 of 895 Reviews
★☆☆☆☆
“Awful service! Big disappointment!!”
Written on: 21/03/2013 by Kellylou89 (1 review written)
Ballon half the size as advertised. Card could not be used as the typing sticker had been placed upside down. Delivery was 2 days earlier than arranged which meant they were dead with no water at the bottom and could not be given for Mothers Day. Better bouquet bought from Tesco and half the price. Customer service not very good still trying to get the issue resolved, no refund is allowed just a replacement of flowers. I would certainly not recommend this website to anyone! (read more)
Visit bloomindelightful.co.ukJackiestar's Response to Kellylou89's Review
Written on: 23/03/2013
They have been investigated by Watchdog before in 2009. Call C.A B. and register your complaint and also go on the Watchdog page and fill in a complaint.... I have and hope many other people do too. Good luck!
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★☆☆☆☆
“Late delivery. Poor quality. Please avoid at all costs!!!”
Written on: 21/03/2013 by Kennymac8631 (1 review written)
i placed an order with this company for flowers for my daughters 21st birthday. My mum had passed away on her birthday 2 years previous so as you can imagine last year wasn't the greatest birthday for her. I wanted something really special for her but not too expensive as I don't work. I could have bought a better bouquet in Asda. These flowers were ordered on 15th for delivery on 18th but no sign of them. I waited all day for them to arrive.I sent an email to the company asking where they... (read more)
Visit bloomindelightful.co.ukJackiestar's Response to Kennymac8631's Review
Written on: 23/03/2013
They have been investigated by Watchdog before in 2009. Call C.A B. and register your complaint and also go on the Watchdog page and fill in a complaint.... I have and hope many other people do too. Good luck!
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★☆☆☆☆
“My Wifes Birthday”
Written on: 21/03/2013 by robbie1973 (1 review written)
I wish I didn't even have to give 1 star but it is required, first time I have ever used them and will be the LAST!, I am in Australia and my wife is in Scotland, it was her Birthday and we couldnt be together so I wanted to be able to give her something on her birthday and Bloomin Delightful didnt deliver, I am furious, i tried their international number for an hour before someone answered the phone, sent the manager an email which I know they read because i requested a read reciept and... (read more)
Visit bloomindelightful.co.ukJackiestar's Response to robbie1973's Review
Written on: 23/03/2013
They have been investigated by Watchdog before in 2009. Call C.A B. 08454 04 05 06 and register your complaint and also go on the Watchdog page and fill in a complaint.... I have and hope many other people do too. Good luck!
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Robbie1973's reply to Jackiestar's Comment
Written on: 26/03/2013
Thank you so much for the information, will be very helpful as my wife still has not recieved her flowers :(
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★☆☆☆☆
“Ordered flowers not received for mothers day so tried...”
Written on: 20/03/2013 by ShakuntalaRahelu
Ordered flowers not received for mothers day so tried ringing company up but no answer and no reply to emails. Got call from bank now saying that there's been fraud on my account for large transactions in the netherlands!!! Where do bloomin get there flowers from, holland! (read more)
Visit bloomindelightful.co.ukParker34's Response to ShakuntalaRahelu's Review
Written on: 02/04/2013
Just order flowers from this company for my mother in laws birthday...shes an old lady and has been looking out for them for three days now...I have emailed the company, but after reading this im not holding up much hope...Wish I looked up the company first!
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Jackiestar's Response to ShakuntalaRahelu's Review
Written on: 05/04/2013
They have been investigated by Watchdog before in 2009. Call C.A B. 08454 04 05 06 and register your complaint if enough people do trading Standards will have to be involved and also go on the Watchdog page and fill in a complaint.... I have and hope many other people do too. Good luck!
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★☆☆☆☆
“bloomin distater morelike”
Written on: 20/03/2013 by paulc92 (1 review written)
I ordered bouquet of a dozen red roses for Valentines Day for my lady , 3 days in advance to ensure delivery on the day. Bouquet delivered the day before , and with 11 flowers not 12 . Complained , only to be told they'd need to see a picture before they could do anything. I complained about them asking for a picture - what would that tell them ?? I have to ask my lady friend to send me a picture ??? they also included a price lists for their bouquets with the one that was delivered , soooo... (read more)
Visit bloomindelightful.co.ukJackiestar's Response to paulc92's Review
Written on: 05/04/2013
They have been investigated by Watchdog before in 2009. Call C.A B. 08454 04 05 06 and register your complaint if enough people do trading Standards will have to be involved and also go on the Watchdog page and fill in a complaint.... I have and hope many other people do too. Good luck!
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★☆☆☆☆
“awful”
Written on: 20/03/2013
Delivery service useless and not on time. I would recommend customers go elsewhere as this place is unreliable. (read more)
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★☆☆☆☆
“Don't bother”
Written on: 20/03/2013
Liked the Bloomin delightful's website and obviously the price so I ordered a bunch of flowers for my boyfriend mother for her birthday. I specified the delivery as the day of her birthday, only to receive a text from her the day before thanking me for the flowers. I can;t believe they were delivered the day before her birthday, whats the point in that!? I was fuming and emailed the company. I eventually got a reply which, in an honestly rude manner, informed me that there was nothing they... (read more)
Visit bloomindelightful.co.ukJackiestar's Comment
Written on: 20/03/2013
They have been investigated by Watchdog before in 2009. Call C.A B. and register your complaint and also go on the Watchdog page and fill in a complaint.... I have and hope many other people do too. Good luck!
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Mandimx5's Comment
Written on: 22/03/2013
Hi thankyou for this information I have just had the same problem with this awful company. I will be registering my complaint with watchdog.
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★☆☆☆☆
“Bloomin rubbish”
Written on: 20/03/2013
My colleague at work ordered his girlfriend roses for Valentines Day but they never arrived. It took him 2 days of constantly phoning and emailing and finally managed to speak to someone who didnt seem interested. I would NEVER use this website. (read more)
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★★☆☆☆
“Valentines day surprise ruined !!”
Written on: 19/03/2013
ordered roses for my wife to be delivered to her place of work on Valentines day, came a day early. Defeated the whole object of sending her flowers for that special day, not happy !!! (read more)
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★☆☆☆☆
“I ordered a £30 boquet from them ,my goods was...”
Written on: 19/03/2013 by kazdun (1 review written)
I ordered a £30 boquet from them ,my goods was supposed to be delivered on march 8th for my niece's birthday ,my goods was never recieved .As i have just read in the other reviews the very same has happened to me .I have been totally ignored even after sending several emails and trying to call lots of times ,the call line is futile as you never manage to get through to anyone .I hope this company goes to the wall as it is shocking behaviour they think they can just take your money and give... (read more)
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Showing 41 - 50 of 895 Reviews
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Witchy333's Comment
Written on: 16/05/2013
I ordered flowers to be delivered, they took my money. Emailed me back to say they would be unable to process the order and a full refund within 2 to 3 working days. ?.......still no refund 14 days on. I have a email address that doesn, t recieve my enquires. No contact number to call?........ worst flower company ever!!,,,,,,,
Mrscs1's Comment
Written on: 16/05/2013
I was taking legal action due to flowers taking a week to be delivered then being a pile of old weeds when they finally did arrive! My solicitor looking into it, but looks as thought they've closed, hence no phones being answered or e-mails returned :-(
Witchy333's Comment
Written on: 16/05/2013
I agree, it seems this company really do like to hit you hard. First by disappointing and not honouring their agreement and secondary with keeping your money. I have lost the total of £15.99, the amount I could have used to fuel my car and make the long journey to surprise my friend on her birthday.But I decided to send a lovely bunch of flowers to brighten up her day. The wrong decision..........80 {