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Written on: 24/10/2013 by stefandunn (1 review written)
We have a Cloud VPS account with CWCS, and were promised 100% (I know this is unrealistic, but it's their words) uptime. In the last 2 months, it's gone down 3 times for longer than an hour each time. We host around 20 websites for some big clients which require reliable hosting and could lose out on a lot of sales if they go offline. The support never have an idea of when things are going to be available again, and we are never informed when something bad has happened unless you subscribe to… Read Full Review
Written on: 15/06/2011
I agree with the poster below, there are way too many 5 star reviews on here. The customer service team/technical support are a joke - even basic dns issues take several emails/days to clear up most of the time they dont have a clue.... and often you will find that these guys have a major chip on their shoulder...very poor indeed. I originally joined for their customer support, knowing that they where not the cheapest..but the support now is a joke...and after several differnet issues with our… Read Full Review
Written on: 19/01/2010
I am an experienced web developer and have a fairly good knowledge of web servers and these are my thoughts on the company after quite a number of years.
CWCS hosting staff have a bad attitude and I have often received snotty messages back, they say 24/7 support but it seems to go to some guys mobile and he often sounds very tired. If you contact them at weekends they can take 3 hours or more to respond.
I currently use their shared coldfusion server and it quite often hangs and is very slow… Read Full Review
As rated by real users
" It's all down to the service support " Read More
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" Today " Read More
Written by hannah_english
" Great value, excellent custormer support " Read More
Written by CherryTherapies
" Worst Support and So Unreliable " Read More