UK Cheapest www.uk-cheapest.co.uk Reviews

★★★★☆
4.4 / 5
88% of users recommend this
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UK Cheapest www.uk-cheapest.co.uk

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Latest Reviews

★☆☆☆☆

“You get what you pay for.”

Written on: 18/07/2014 by JazmineHays27 (1 review written)

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My email has been down for a week now. I cannot run my business like this. I am in the process of moving my email and website hosting. Do not use them if you want to access your emails in a reliable and regular way. You get what you pay for - not a lot… Read Full Review

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★☆☆☆☆

“AVOID THEM LIKE A DISEASE!!!!!! - Worst support ever! ”

Written on: 11/07/2014 by fed-up-user (1 review written)

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AVOID THEM LIKE A DISEASE!!!!!! When logging a ticket I get no response despite asking for feedback. There is no way to escalate or get any communication from ths company. When using live chat there are always many promises and no action. WORST is that open tickets are closed with no explanation why and not having resolved the issue. I will get more reaction and better results talking to a brick wall. AVOID AVOID AVOID!!!!!! I cannot compalian about them if things work but when things… Read Full Review

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★★★★☆

“website email connection”

Written on: 11/07/2014 by KarinaMyers145 (1 review written)

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I wanted to use the email facility on my website but encountered some problems after contacting the helpdesk most of these problems have been addressed and I can now receive emails on my desk top app. there is still a problem with outlook but I have put that on hold for the moment, the helpdesk has been prompt and effective… Read Full Review

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★★★☆☆

“Recommended”

Written on: 04/07/2014 by davetee (2 reviews written)

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Support is answered very quickly and they are very helpful, but something needs to be done about the Registrar Locking for .co. and .com domains as this has never worked and I have to raise a ticket every time. If not for this it would have been a 5 star rating… Read Full Review

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★★★★★

“Wordpress - lost database”

Written on: 04/07/2014 by HectorSnow411 (1 review written)

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Stupidly I didn't backup my wordpress database before moving it. The UK Cheapest support staff recovered my database from their backup, and installed it to my new domain. With just a quick change to my functions.php file I was up and running again. This saved me having to start from scratch, so I am very grateful to the staff, who I have always found to be courteous and knowledgeable, whatever my dilemma, and there always seems to be something ! I have several domains on my hosting package… Read Full Review

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★★★☆☆

“Ok as long as you don't encounter problems”

Written on: 28/06/2014 by JoelBentley161 (1 review written)

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Been using for years, but took 4 days and multiple contacts to resolve a ticket that was raised. Resolved in the end, but if your business relies heavily on your website, I'd think twice about buying cheap if it comes at the cost of service… Read Full Review

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★★★★★

“Domain changing hands”

Written on: 26/06/2014

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I had a problem with a domain being owned to a former business partner...The guys at UK Cheapest helped me with all the technical change over, as a graphic designer, I concentrate on the design and print and it's good to have the technical backup from these guys… Read Full Review

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★★★★★

“An excellent, reliable provider”

Written on: 23/06/2014 by Terrences169 (1 review written)

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I have used UK Cheapest for many years now, and have never had any reason to complain. Their support desk are excellent, I cannot praise them enough, responding extreemly quickly - I am always impressed with their speed of response and the hours at which they work! The domain management system is perfect, and the registration process is quick and works perfectly. Domain renewals are easy. The prices and packages offered by UKC are fantastic, and I will continue to use them. A highly recommended… Read Full Review

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★★★★★

“Brilliant Ssrvics as always”

Written on: 23/06/2014

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I have been using UKC for 2-3 years now and have many domains registered and/or hosted with the, Whenever I have a problem, I open a ticket and they get it resolved exceptionally quickly - something I have not experienced anywhere else on the internet, and not just with internet service providers. Thank you… Read Full Review

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★★★★☆

“Web Hosting and Support Reaction”

Written on: 20/06/2014 by marlessco (1 review written)

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Apart from a glitch earlier this year where a server had total failure the support team have been exceptional. Although the glitch took a while to resolve I lost no data, was kept informed (albeit it all felt like an indeterminable time to resolve), given options for an interim and long term solution. If I had an issue it was dealt with to my total satisfaction. Now I am with UK Cheapest/Microlite, I doubt that I would move my web sites again unless for a strategic reason. The support is fast… Read Full Review

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★☆☆☆☆

“Say domain names available when not”

Written on: 18/06/2014 by james_uk89 (1 review written)

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I wanted to buy a domain name which was showing availible and still says availible their website. I purchased the domain, and they took my money. I got email receipts but when I logged in it said domain cancelled. I questioned this and was told it was fine it just had to be done manually. The next day got an email saying the domain was already reserved. I questioned why and got no real answer. It's been three days now, no refund and all I keep getting told is they are looking into it. I deal… Read Full Review

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★★★★★

“Always willing and very helpful”

Written on: 13/06/2014

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The staff over at UK cheapest have always been very supportive and accommodating of my regular requests. This includes help with the restoration of back ups and migration of content between servers. Very Happy… Read Full Review

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★☆☆☆☆

“domain transfer away from uk-cheapest”

Written on: 10/06/2014 by Faith379 (1 review written)

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Hi Readers This company has been good in the past but in terms of hosting & domains isn't the cheapest; this isn't the reason I am leaving. I am leaving the company to centralise all my hosting and domains in one place; I am very glad I am now leaving... looking at how long it takes to resolve domain transfers away from uk-cheapest is ridiculous; I have been waiting for 2 weeks for transfers away for both my domains but it just seems like they are doing nothing about it and delaying the… Read Full Review

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★★★★★

“Cheapest and best”

Written on: 10/06/2014 by 217Stone (1 review written)

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I have now had three websites created through UK Cheapest and cannot recommend it highly enough. It is very straight forward and user friendly. The support you get if you need it is fast and efficient. Excellent!!… Read Full Review

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★★★★★

“Excellent Service and quick response”

Written on: 05/06/2014 by BWParker (1 review written)

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Great response from staff virtually overnight. Sorted my account and domain issues very quickly and professionally. Would certainly recommend… Read Full Review

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★★★★★

“Prompt Service”

Written on: 04/06/2014

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Had problems with domain email rediection not working, this was resolved fix very quickly and efficiently - many thanks… Read Full Review

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★☆☆☆☆

“Cheap but AWFUL, - Always something not working!”

Written on: 02/06/2014 by Scania-uk (1 review written)

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UK Cheapest started off ok when I first signed up with them, if there were issues they were quick to respond, as it was the lowest package my sites were put on a US server instead of UK one, which meant slower loading times, but hey what do you want for peanuts? I had an issue which took time to resolve, and they gave me three free months as compensation, so I thought well they're not that bad. So I signed up for my second year on the higher package, got onto UK servers which made my sites… Read Full Review

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★★★★★

“Prompt service”

Written on: 15/05/2014 by Evan70 (1 review written)

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Annoying email problem solved in very quick time. Many thanks - great service… Read Full Review

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★★★★★

“Great value and excellent service”

Written on: 14/05/2014

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I have been using UKC for a few years having first come across them when I took over a website for a club. I was impressed by the features offered for such a low price. I like to be in control and UKC allow that which lets me help myself and I expect that this helps them to contain their costs. I am used to having telephone support so found using only 'tickets' a bit unnerving but it works quite well, especially at off-peak times. I have recently moved all of my sites to UKC. As it was my… Read Full Review

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★★★★★

“Great service!”

Written on: 30/04/2014 by Dillonei235 (1 review written)

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Had a problem (that was my own fault) got it sorted within the hour. Excellent! … Read Full Review

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