UK Cheapest www.uk-cheapest.co.uk Reviews

★★★★☆
4.3 / 5
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UK Cheapest www.uk-cheapest.co.uk

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Latest Reviews

★★☆☆☆

“slow to respond”

Written on: 19/12/2014 by Lexie227 (1 review written)

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problem fixed at the end but it takes to long to receive a reply from support team … Read Full Review

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★★★★★

“Level II Team Give Fantastic Support”

Written on: 12/12/2014 by Dulcek236 (1 review written)

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When we have a problem Level II team is always ready to support us. Thank you guys !!!… Read Full Review

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★☆☆☆☆

“Still waiting”

Written on: 11/12/2014 by Calluml290 (1 review written)

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Day 3 and still waiting to response to support ticket. They promise 24/7 live chat service but vary really available and if you do get through they just tell you to use their ticket system. Regret going to them… Read Full Review

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★★★★★

“UK Cheapest Service”

Written on: 20/11/2014 by conditionh (1 review written)

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As a user of UK Cheapest web hosting they have always answered my questions and sorted any problems I have had. I am definetly a loyal customer… Read Full Review

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★★★★★

“Website had failed”

Written on: 22/10/2014

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I was unable to access my website for some reason. UK Cheapest default page was being displayed.I contacted the on line support team. Problem was resolved very quickly and communication was great. They were very understanding and appreciated the matter was urgent,as I could /may have lost some on line sales. Thanks again… Read Full Review

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★★★★★

“Quick, efficient service!”

Written on: 17/10/2014 by Mikayla286 (1 review written)

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The support staff at UK Cheapest are always quick to respond to any issue I have, on top of that, I am yet to find a problem they have not been able solve!… Read Full Review

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★☆☆☆☆

“Not response to my tickets”

Written on: 16/10/2014 by Ykaway (3 reviews written)

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I have had sites with them for year now. First time I used there ticket system and stil after 3 days not response after additional messages. Really out of order. Not the way to do business.we have now had to make separate arrangements. Come on get you act together guys!… Read Full Review

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★★★★★

“Fast, Fabulous, Service!”

Written on: 14/10/2014 by RoyVogel (1 review written)

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I had lost logins for an old account and one of my domains was due to expire in a few days. I sent a support ticket to UK Cheapest from a new account that I had and they responded really quickly. UK Cheapest checked everything out and quickly merged all my domains into my new account. No drama, no fuss and no bother. Can't thank UK Cheapest enough for making what could have been a really tricky and stressful situation into a simple switch. New payment and renewals set up without any… Read Full Review

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★★★★★

“Rapid resposne”

Written on: 06/10/2014 by Edwards_Coaches (1 review written)

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The support staff at UK-Cheapest respond very quickly to all tickets raised. Responses are factual and to the point and issues seen to immediately. If a support call has to be elevated, again, your ticket is updated to reflect. A great service from a great team. … Read Full Review

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★★★★★

“Immediate Response”

Written on: 18/09/2014 by toffeemanmajorca (1 review written)

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I have always found the support network one of the best I have dealt with and this latest problem was resolved instantly… Read Full Review

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★★★★★

“Superb Customer Service”

Written on: 11/09/2014 by Hazely204 (1 review written)

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I have been using UK-Cheapest for all of my domain names for the past 5 or 6 years. During that time, whenever I have needed technical support it has always been given both quickly and efficiently. The team are both knowledgeable and friendly and always go out of their way to help. Very highly recommended… Read Full Review

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★★★★★

“Mailbox sent folder sorted out for me”

Written on: 26/08/2014 by FabianWhite (1 review written)

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I purchased a mailbox to avoid my mail not getting through or being classed as spam by my broadband supplier who have joined with Google and appear to be in control or everything they even have access to my Microsoft Outlook files. I contacted UK Cheapest regarding this asking of a mailbox would sort my problems and told yes it would. Having a mailbox with UK Cheapest means that I can be in control with emails to my Avon customers and team of representatives. Mind you my broadband supplier does… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 25/08/2014 by nick.eddy.58 (2 reviews written)

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I have been having hosting problems with UK Cheapest for weeks now, we have been doing some major reworking of our website and time and time again we come up against intermittent access to the plesk server/hosting. We run a very simple wordpress website foryourtable.co.uk and had scheduled today (25/8/14) to do some work - and after 2 hours of trying to get to my admin page, hosted on UKC servers, we have had to give up - this is by no means the first time that this has happened. They did… Read Full Review

Benlondon's Response to nick.eddy.58's Review

Written on: 29/08/2014

Very similar to my recent experience. It's hardly 24/7 support if you have to wait 29 hours for a response to a major issue that is preventing your website from working at all!

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★☆☆☆☆

“Do not use”

Written on: 25/08/2014 by nick.eddy.58 (2 reviews written)

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I have been having hosting problems with UK Cheapest for weeks now, we have been doing some major reworking of our website and time and time again we come up against intermittent access to the plesk server/hosting. We run a very simple wordpress website foryourtable.co.uk and had scheduled today (25/8/14) to do some work - and after 2 hours of trying to get to my admin page, hosted on UKC servers, we have had to give up - this is by no means the first time that this has happened. They did… Read Full Review

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★☆☆☆☆

“Worst Support and So Unreliable”

Written on: 22/08/2014 by DaliaEngland439 (1 review written)

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I've been with UKC for about 5 years now and it wasn't up until last year I started having major problems with them. Their service has gone down the toilet. Last year their servers went down, taking a lot of their customers websites with it. My website in particular was unavailable for 3 weeks. I pay for advertising and run my own small business so this equalled to a significant loss in sales and money spent driving traffic to my no longer available website. They did not compensate me or… Read Full Review

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★☆☆☆☆

“No support at all”

Written on: 20/08/2014 by Hudsons1980 (1 review written)

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They do not wish to give any information on tickets that you have raised and cannot give any rough time scale. As soon as I bought domain and hosting I could not get in to do anything. Avoid Avoid Avoid… Read Full Review

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★★★★★

“Great Support and service ”

Written on: 19/08/2014 by Macvee (1 review written)

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After purchasing my domain name which was so easy to do, I had to contact the support team to help me the a small problem, their response time was within minutes which supprised me! They continued to help me until my problem was solved. I would really recommend UK Cheapest to anyone as they do run a very professional service!!… Read Full Review

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★☆☆☆☆

“Bad After Service”

Written on: 19/08/2014 by Englishmelitopol (1 review written)

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Recently I had problems and was getting the error message ' Unable to connect to Web Presence Builder server. Please contact the server administrator'. Despite numerous 'service tickets' sent all I was receiving in reply was the message ' We have escalated your enquiry to our Level II support team, we will update you with their feedback as soon as we receive it.' I never did receive any feedback and was unable to do any work on the site for about a week . In frustration, I contacted them… Read Full Review

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★★☆☆☆

“Emails”

Written on: 12/08/2014 by ekWood87 (1 review written)

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There is often a long time delay before tickets are responded to. I find it very frustrating that I cannot upload either a PDF or a word document with my ticket to demonstrate problems we are having. The UK Cheapest system is designed for professional IT people, not small business owners such as me who do not want to pay for a permanent IT person to manage the Website and Emails on their behalf. The live chat is not always available and resorts to asking you to submit an email… Read Full Review

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★☆☆☆☆

“No support, no website & no email.”

Written on: 02/08/2014 by Donahuevi328 (1 review written)

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I had an account with uk-cheapest for a short while due to them offering unlimited website hosting if you took our a certain package. Last year after my site was up n running for around 9 months it went down. I contacted them and they said it would be sorted soon, no updates on their 'server status' so i contacted them again that night to be told the same thing. 24hrs is too long for my website to be down as i was losing sales and unable to contact customers as my email was also down. This… Read Full Review

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