UK Cheapest www.uk-cheapest.co.uk Reviews

★★★★☆
4.2 / 5
330
82% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
UK Cheapest www.uk-cheapest.co.uk - Ask a question now

Media Gallery for UK Cheapest www.uk-cheapest.co.uk

UK Cheapest www.uk-cheapest.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Terrible Company”

Written on: 11/08/2017 by AllysonPoole486 (1 review written)

This company has servers that go down without warning for a number of days. Be warned If you want to be without your service without warning for days, host with uk-cheapest … Read Full Review

Report this review
★★★☆☆

“Would I Recommend?”

Written on: 08/08/2017

Reading through the reviews, I would say I have myself also experienced issues with down time on this provider. However, I would like to make a few things a bit clearer for the potential user. Firstly, it is claimed that UK-Cheapest are a cheap host. I would agree to this in regards to their web addresses for the UK, but would not necessarily same the same for the hosting as I am able to find similar deals for the same package on many other websites at a fraction of the cost. Secondly, in… Read Full Review

Benlondon's Comment

Written on: 08/08/2017

They're not all bad. But we're not talking about 30 mins downtime here and there. I have over 3 sold days of downtime in Jan 2014. Mistakenly thought it was a one off which would never be repeated and now have 50 hours and counting downtime again (all websites + all email!)

Reply to this comment

Seroxatmad's Comment

Written on: 08/08/2017

Exactly....personal email bad enough (but having problems waiting for password resets etc) but my business emails i am been ignored so on sprting another hosting company out as we speak...annoyed i transfered all my domains into this comapny

Reply to this comment
Report this review Read 2 Comments
★☆☆☆☆

“DO NOT USE, absolutely shocking service”

Written on: 08/08/2017 by mlfoote123 (1 review written)

This poor excuse for a business have been hosting my site for just over a month and it has been down for 2 days with no ETA of when it will be fixed. Please do not use. I have now lost a new client because of them… Read Full Review

Report this review
★☆☆☆☆

“Avoid at all costs, terrible hosting, terrible service”

Written on: 07/08/2017 by danielfoley22 (1 review written)

How has this company not gone bust? seriously? if they are not getting their servers hacked and losing customer websites, they are having downtime of their own fairly regularly with no website or email services and poor customer support, well I say poor, it can take them a week to respond to a ticket. I know they are cheap so you can't expect perfection, but honestly, pay a little more and get a reliable host who have site redundancy. Moving everything away, I hope they learn their lesson and… Read Full Review

Report this review
★☆☆☆☆

“Latest downtime was last straw”

Written on: 07/08/2017 by benlondon (4 reviews written)

Most of the time UKC are OK but when they go down, they go down spectacularly! In Jan 2014 my sites were down for a couple of days. I nearly left them then but gave them the benefit of the doubt. Then around midday yesterday (6th Aug 2017) all my sites & email went down. 24 hours later it's all still down and they're saying it's going to be another 24 hours to restore. Just completely unacceptable particularly when the same thing happened before and I assumed they would have put measures in… Read Full Review

Report this review
★☆☆☆☆

“Possibly the worst support I've ever experienced”

Written on: 07/08/2017 by Gustafsonxa25 (1 review written)

My second MAJOR outage with this shambles - the last one being a whopper a couple of years ago - I should have baled back then, but never...I'm now faced with no domain, no email ...& angry customers - frankly it's embarrassing & make me look mickey mouse. Their 1st line support is woeful (not even sure what purpose the serve), their second line support don't provide sufficient updates...frankly I'm in the dark other than "we're restoring some data - could take 24hrs - next update in 8 hours… Read Full Review

Benlondon's Comment

Written on: 07/08/2017

I'm in the same boat. Nearly left a couple of months ago (but didn't mainly 'cos I was so busy with other stuff) and now bitterly regretting it.

Reply to this comment
Report this review Read 1 Comment
★★★☆☆

“personal and business domains down”

Written on: 07/08/2017 by seroxatmad (2 reviews written)

I work as a limited company contractor and having no email for agencies to contact me may result in a missed opportunity - whilst I sit at home earning no money. Both domains websites and email is down… Read Full Review

Report this review
★☆☆☆☆

“No response - cannot use domains despite paying for them.”

Written on: 17/07/2017 by Penelope177 (1 review written)

We bought two new domains, paid our invoices yet they are not available to configure to go live and invoices are showing as unpaid. we raised a support ticket, they asked for proof of payment which we provided - but since heard nothing. EXTREMELY POOR CUSTOMER SERVICE… Read Full Review

Report this review
★☆☆☆☆

“Website and email down for a week”

Written on: 16/07/2017 by FernandoMeier (1 review written)

Our website and email are frequently down for up to several hours which is really disruptive to our organisation. A recent hacking incident has left us without a website or access to email for a week. Although UK cheapest are publishing twice daily updates, we have no idea when our website will be up and running or even if they will be able to recover our data. They don't appear to have any disaster recover plan, gave no explanation of what the problem is and their compensation offer amounts to… Read Full Review

Report this review
★☆☆☆☆

“Unbelievable shambles”

Written on: 15/07/2017 by Cyclopic (1 review written)

Have hosted various websites with UK-Cheapest for at least 5 years. Have had various issues but in the past the price/performance ratio has been acceptable. However in January many of UK-Cheapest websites including mine were hacked and defaced. UK-Cheapest did not inform me, they don't when there is a problem - they wait for you to find out - but they did rectify the situation reasonably quickly. However on July 8th 2017 one of their servers died and 8 days later I can still not receive or… Read Full Review

Report this review
★☆☆☆☆

“Shockingly poor service”

Written on: 14/07/2017 by 454Coleman (1 review written)

I took out a hosting package in January and started to build my website using their plesk builder. It took me a while to realise that there was an error in the system which caused everything to appear on every page. On reporting this error I was fobbed off by the online chat, then ignored for over a week once I'd opened a ticket. Numerous tickets later and still no response I asked for a refund of the "site builder" which was repaid. I decided to leave my domain with them and use them just for… Read Full Review

Report this review
★☆☆☆☆

“Far too many problems”

Written on: 14/07/2017

I had been happily hosted with uk cheapest for many years until around 7 months ago when they were hacked. At this point I was prepared to let it oh and continue with them however since Saturday morning my sites have been offline thanks to a server not restarting correctly. There have been ongoing messages from the suppport desk that simply keep extending the amount of time it will take to fix. I have requested a change of host for my domain due to there recent instability… Read Full Review

Report this review
★☆☆☆☆

“No email since sat am! ”

Written on: 12/07/2017 by Pikell166 (1 review written)

Email went down, realised this on Saturday morning. They have been putting random not very frequent messages about this but have still to fix it despite several false promises. Latest message says it's going to take 20 hours from now to do a restore! Why didn't they sort this out earlier. It's looking like I'm without email for yet another day. 4 days is too long! Beyond a joke. Not happy at all… Read Full Review

Darrelllake's Comment

Written on: 13/07/2017

I am having the same issue, but its not limited to email, its websites, that I host and manage! Costing me a fortune, and all I'm getting is, please bear with us, thank you for your patients. this has cost me a weeks work, not just me but staff!

Reply to this comment

Cyclopic's Comment

Written on: 15/07/2017

Same experience. Outlook and Filezilla settings no longer working either

Reply to this comment
Report this review Read 2 Comments
★★★★★

“Cleaned my infected WordPress sites perfectly.”

Written on: 06/07/2017

I have hosted with UK cheapest for a number of years, and recently a couple of my WordPress sites become infected due to outdated WP core and plugins. The team at UK cheapest were able to completely clean both sites for me, and also upgrade all plugins and core files in the process. This helped significantly reduce site downtime, and I'm very grateful for their support! … Read Full Review

Report this review
★★★★★

“Really helpful, fantastic and patient”

Written on: 28/06/2017 by entodoc (1 review written)

Had problems with my domain name and then with my email account and then putting it through my gmail account. Your guys were so helpful. Really patient and explained everything really clearly. Kept the ticket open until they were sure it was all sorted. Am really impressed with the service and will definitely keep my business with them. Thank you… Read Full Review

Report this review
★★★★★

“I've been using them for years...”

Written on: 03/06/2017 by yqConway4 (1 review written)

and they've always delivered great service. I'm always surprised by how others pay for their hosting when uk-cheapest is available. They don't cost much but provide faultless technical support, fast hosting and simple to use tools to maintain the products and services I've purchased from them. Can't recommend them enough if you're just after straight forward hosting packing… Read Full Review

Report this review
★☆☆☆☆

“Don't answer support tickets”

Written on: 17/05/2017 by investin (1 review written)

Used them for years, and they used to provide decent service but not any more. Support tickets go unanswered for days. My com[any has been without email for 3 days and they don't give a damn. … Read Full Review

Report this review
★☆☆☆☆

“Poor customer service”

Written on: 03/05/2017 by McCormickvv2 (1 review written)

I have been with them about 8 years. Initially they were good with helpful support. As of the past year, I have had account suspended without notice a number of times, and often wait 1 week or more for support. I have given them a chance to improve things, especially after they were hacked, and every site hosted with them disappeared with no explanation or apology. But now enough is enough and it is time to move my services away. … Read Full Review

Report this review
★☆☆☆☆

“Terrible in a crisis!”

Written on: 23/03/2017

I'll start off with the good - I'd had my websites with them for a number of years, no problems at all, but then again you wouldn't expect any from a domain name provider. In truth, I'd never really contacted them during this time, but all worked as it should. Now for the bad - a month or so ago their database was hacked. Surprisingly enough, this is nowhere near the worst part of it. It shouldn't happen, their security should be much better, but ok sometimes bad things can happen. On this… Read Full Review

Securitystartsathome's Comment

Written on: 27/04/2017

Please keep in mind that security starts close at hand. Use weak passwords, bad software update policies, no additional layers of security and, yes - you will be hacked. Furthermore, host with the same provider as your registrar and its self destruct madness. If their network goes down you have no control over the DNS to fix anything so hosting and domain registrar should be separate.

The first problem with security is that you should not look elsewhere for anyone to gift it to you. That is a problem in itself.

Simply test your registrar on whatever support method they use and see it it is the level of service you can live with.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Rubbish”

Written on: 20/03/2017 by Doctormoja (2 reviews written)

Hardly anything works and what does is VERY LIMITED - Wordpress can be installed, but it won't publish pages - which are very limited anyway. I would not touch this with a barge pole but I could find no other sitebuilder that runs on this garbage. It's cheap, but its worthless. What I liked about it? nothing… Read Full Review

Report this review
overview