UK Cheapest www.uk-cheapest.co.uk Reviews

★★★★☆
4.4 / 5
233
87% of users recommend this
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Latest Reviews

★★★★★

“Fast Response”

Written on: 29/08/2015 by hcCooper207 (1 review written)

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Tried to work out why my site was down, having tried several computers and then decided to write a ticket to UK Cheapest. When out for the afternoon I discovered the site had come alive again on my 4G phone. I returned and then an email from them saying the site was okay. I did like the rapid response from the team telling me the site was fine now… Read Full Review

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★★★★★

“Very Patient advisor!”

Written on: 28/08/2015 by Devondelight (1 review written)

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Much trouble setting up my emails on my phone. The advisor was helping me for over one hour and was totally brilliant...I am not good with these things. Thank you… Read Full Review

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★★★★★

“Fast and helpful advice”

Written on: 28/08/2015 by Devinefv314 (1 review written)

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My multiple queries were all answered the same day and everything was resolved. Excellent service… Read Full Review

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★★★☆☆

“Not for the faint-hearted”

Written on: 22/08/2015 by ShawnBrown279 (1 review written)

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Yes, it does all the things it's supposed to do, but its user interface is far from intuitive and I often have to seek advice from my colleague/guru. When he's not available I set up a support ticket and this always produces an acceptably fast response, though it sometimes requires follow-ups for further clarification… Read Full Review

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★★★★★

“Fast and Efficient”

Written on: 18/08/2015 by rtwhite (1 review written)

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My query was resolved very quickly. No problems here! Many thanks!… Read Full Review

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★★★★★

“I spoke with: HelpDesk. Level III Response...”

Written on: 13/08/2015 by benwinwood (1 review written)

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I spoke with: HelpDesk. Level III Response Team HelpDesk. Level I Response Team Both member of staff were very informative, quick to help, and pleasant to converse with, I was saying to my wife, that I haven't had better and quicker customer service from any other website - I am very thankful that they were able to advise me throughly and clearly exactly the issue with my hosting package, and my website was back up and running in no time, Very thankful for their help, With kind regards, … Read Full Review

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★★★★★

“Speed up site”

Written on: 11/08/2015 by MckinleyMacPherson (1 review written)

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Replied very quickly, and on a Sunday!… Read Full Review

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★★★★★

“Great support”

Written on: 09/08/2015 by Crabtree254 (1 review written)

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Top notch support as always, I have used other hosting sites and supports for work before and their support quality is no where near as good as UKC… Read Full Review

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★★★★★

“Customer Service”

Written on: 02/08/2015

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Good website easy to use, had slight issue on my part making domain details private. This was sorted promptly by the online customer service team… Read Full Review

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★★★★★

“Excellent customer service even "out of hours"”

Written on: 24/07/2015 by pshires (1 review written)

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UK Cheapest have taken huge steps to make sure their support is top notch. Queries are handled quickly and professionally. My latest support request was sorted out after 11pm on a Friday night! Since upgrading their servers downtime is tiny. A lot of companies make the right noises about being customer focused but these guys actually deliver… Read Full Review

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★★★★★

“smtp server question”

Written on: 24/07/2015 by Willow369 (1 review written)

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Hi I put the ticket in and had a response within minutes which pointed me to a bulletin with not only the correct fix but an explanation as to why I'd had the problem Excellent service… Read Full Review

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★★★★☆

“Customer Support”

Written on: 21/07/2015

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Have been a customer of UKCheapest for a few years now and have only had to use their customer support a couple of times. I have found their response times to be pretty quick - today's problem was resolved in less than two hours - and haven't had any cause for concern with their knowledge or customer service. I haven't given them 5 stars as I'd like to be able to use a terminal to access the server and install things like Ruby on Rails etc, or make use of more than one SQL database, but for… Read Full Review

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★★★★★

“email problem resolved super fast :-)”

Written on: 19/07/2015

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I woke up this morning to a problem where I could not send out emails, but could still receive them. As my business depends on email communication I was not a happy bunny!! Fired off an email to UK-Cheapest with the error message saying it was urgent and got a reply within 15 minutes. After letting them have some more information they came back with a solution and problem solved within 1.5 hours of it being reported. Now that's what I call a quality service so thanks UK-Cheapest and keep up… Read Full Review

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★★★★★

“Very helpful support team.”

Written on: 14/07/2015 by 468Hanna (1 review written)

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I have kept my website up to date for 8 years. However, I'm like a good driver who knows nothing about how car engines work. So, moving my website across to UK Cheapest, I struck a few problems due to my lack of understanding. But the support staff were really great. It took us quite a bit of dialogue to work out what was going wrong. At no time did they make me feel stupid or a nuisance. And everything is now up and running. Thanks, folks!… Read Full Review

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★★★★★

“The adviser did a fantastic job and he understood...”

Written on: 10/07/2015 by nikinbh (1 review written)

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The adviser did a fantastic job and he understood exactly what I needed… Read Full Review

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★★★★★

“5 years flawless service”

Written on: 05/07/2015 by Terrence289 (1 review written)

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I've been using UK cheapest for years now, I have multiple domains one the same hosting plan which receive a decent amount of traffic - their support is fantastic, they have a very good technical knowledge and are hugely responsive! I'd say I'd recommend them, but I already have! I know others now who are equally as satisfied :)… Read Full Review

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★★★★★

“3 years with UKC and still a very happy customer”

Written on: 02/07/2015 by McCracken74 (1 review written)

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I've tried a few providers over the years and found some to be good but overly sales focussed and ever asking for me to sign up to more services than I need. UK Cheapest not only offer exceptional value but also 1st class customer service. They have never tried to upswell me and any issue I've had has been dealt with really quickly. Would definitely recommend… Read Full Review

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★★★★★

“1st Class Support”

Written on: 28/06/2015 by 372Lacroix (1 review written)

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In a moment of need, contacted Live Chat and had the superstar resolve my problem with clear instruction within 10 minutes. Will definitely recommend to a friend on the level service alone. Thanks again, you are a true asset to the company!… Read Full Review

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★★★★★

“UK Cheapest - great customer service”

Written on: 26/06/2015 by Antonm304 (1 review written)

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I've been a customer for many years now and the costs are very reasonable. The response by customer service and the technical team to my queries are always quick and I am a very happy customer. I have nothing to complain about… Read Full Review

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★★★★★

“They provide better service than Siteground”

Written on: 25/06/2015 by 162Pope (1 review written)

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I have used UKCheapest for probably about 2-3 years now and must say that I haven't always been used only them. Altought I always had a good service from this company, having a nature of an explorer and being quite easy to persuade with new offers I have tried other companies, too. Very recently I tried Siteground with GoGeek option. At first I was very excited, but within few days (after paying for a 12 months in advance) I pretty much stopped using the service. I just found it so messy to… Read Full Review

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