UK Cheapest www.uk-cheapest.co.uk Reviews

★★★★☆
4.4 / 5
271
87% of users recommend this
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UK Cheapest www.uk-cheapest.co.uk

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Latest Reviews

★★★★★

“Connection Problems With New Computer”

Written on: 20/05/2016 by KylieGrant64 (1 review written)

I opened a High Priority Ticket on a Sunday Evening and the response was almost immediate! In fact the Team were faster in resplying than I was until the problem was resolved. After many years I have full confidence. … Read Full Review

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★★★★★

“Help with email”

Written on: 11/05/2016 by samanthabailey (1 review written)

They responded within alloted time and had the problem sorted ready for next business working day… Read Full Review

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★★★★★

“Fantastic service”

Written on: 16/04/2016 by 81Grant (1 review written)

had issue with my ftp log in 2 min later with the help the chat staff problem was solved thanks you … Read Full Review

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★★★★★

“Help when needed”

Written on: 26/03/2016 by raMcDowell424 (1 review written)

Bearing in mind that although I am a long-standing customer, I am not by any stretch of the imagination one of the company's biggest customer. However the response time was totally acceptable for the problem I encountered and the communication was first class at all times. They seem to have some very good people at the company who have been there many years themselves, so they must be doing something right… Read Full Review

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★★★★★

“Great support everytime.”

Written on: 23/03/2016 by BrianaSchmidt224 (1 review written)

Anytime I use the support services, the response is very quick. Issues are always understood and are resolved very quickly. I would highly recommend UK Cheapest for web hosting. Great value for money… Read Full Review

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★★★★☆

“Good resolution”

Written on: 14/03/2016 by EzequielSawyer81 (1 review written)

A good solution was found to my original problem and was dealt with promptly. When I agreed to the solution UKC put things into action very quickly and the matter was resolved. Only aspect that warrants a 4 star on this occasion is that the case took a few days to escalate it from acknowledging the problem to passing it on to the technical support department. Otherwise all else was very satisfactory! Thanks… Read Full Review

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★★★★★

“I like this support because they always answer very...”

Written on: 07/03/2016 by jud16 (1 review written)

I like this support because they always answer very soon. Thanks!… Read Full Review

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★★★★☆

“Support for a newbie to website management”

Written on: 05/03/2016

I volunteered to convert a small club's sophisticated website which had been built with an expensive Apple product and which could not be maintained on other platforms. I used a free theme from WordPress to build a simple but adequate website which could be edited via PC, Mac, or tablet, largely by copying and pasting stuff from the existing site. When I needed help to sustutute the new site for the old one, which was already hosted by UK Cheapest, the level 1 team responded reasonably… Read Full Review

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★★★★☆

“Great Support Service”

Written on: 19/02/2016 by Morseev1946 (1 review written)

Being new to writing websites can be a chore, and you always feel like a pest asking so many questions. UKC don't make you feel like a pest, they are polite and most importantly help you solve the issues quickly and stress-free… Read Full Review

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★★★★★

“Backup successfully restored”

Written on: 14/02/2016 by BrisaMcCleary (1 review written)

I lost a page of my site but it was quickly put back in place… Read Full Review

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★★★★★

“Knowledgable helpful webhosting support”

Written on: 29/01/2016 by Franklink129 (1 review written)

When creating a website with UK-Cheapest, the setup process is easy to use and any unfamiliar issues that arise are dealt with by staff in a knowledgeable and supportive way… Read Full Review

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★☆☆☆☆

“Dreadful support”

Written on: 19/01/2016 by JazlynRobles (1 review written)

I have spent hours trying to solve problems via their live chat support system. Most have been very bad and now I'm moving - or trying to. One example - I couldn't upload website data and was advised by UKCheapest to download software from a third party site. This gave me a computer virus which took hours to fix and it still didn't fix the problem. If everything goes well for you and there are no problems, then maybe you'll be OK with them But if you value your time, go elsewhere… Read Full Review

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★☆☆☆☆

“Offer applications not compatible with their hosting”

Written on: 17/01/2016 by Hess185 (1 review written)

I signed up with uk-cheapest a month ago after logging into the control panel i found they offered Zen Cart so i spent a month writing a website in Zen Cart but when i came to upload it found that the PHP version running on their server is to old to run Zen Cart. I was then told that they are looking to upgrade but not in the near future. When you open a support ticket with them the average response time is 36hrs for each response meaning a simple request can take days to fulfil. There are much… Read Full Review

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★★★★★

“quick service”

Written on: 16/01/2016 by 289Richardson (1 review written)

As for some amendments doing on my account completed within 24 hours !!! done that simple… Read Full Review

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★★★★★

“Always there when needed!”

Written on: 14/12/2015 by Willoughby59 (1 review written)

The support is second to non. Evey time I need help it is there and FASSSSSST… Read Full Review

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★★★★☆

“UK Cheapest Good job”

Written on: 08/12/2015 by KaelynRankin (1 review written)

Being not very good with computer inputting, I had a few teaching problems when trying to set up my web site on the internet, next year I will pay my internet fee early to keep continuity. With my problem UK Cheapest fixed it and I am now up and running on the internet. Thanks… Read Full Review

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★★★★★

“Just bloody amazing”

Written on: 21/11/2015 by TimothyRodgers (1 review written)

It took 2 minutes flat for the support team to get back to me on a domain query that I had where I had accidently transferred to another provider. 2 Minutes! Can't fault the service I have received. … Read Full Review

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★★★★★

“Fantastic Customer Service”

Written on: 15/11/2015 by hjFry397 (1 review written)

Couldn't be more happy with the service this is my first time using a SSL certificate fand i found the whole process easy going and seamless. The staff were very helpful and went above and beyond what i thought they would i would highly recommend UK Cheapest to everyone i know and would definatly use them again. 5* A++ … Read Full Review

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★★★★★

“Forwarding Email Failure”

Written on: 13/11/2015 by ElsieHanna271 (1 review written)

Problem became apparent, a ticket was submitted and I received first class service. Fault subsequently rectified… Read Full Review

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★★★★★

“QUICK, FAST, EFFICIENT”

Written on: 10/11/2015 by 259Wooten (1 review written)

QUICK, FAST, EFFICIENT in dealing with my ftp issue and it was on a sunday!! … Read Full Review

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