UK Cheapest www.uk-cheapest.co.uk Reviews

★★★★☆
4.4 / 5
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Latest Reviews

★★★★★

“Customer Service”

Written on: 02/08/2015

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Good website easy to use, had slight issue on my part making domain details private. This was sorted promptly by the online customer service team… Read Full Review

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★★★★★

“Excellent customer service even "out of hours"”

Written on: 24/07/2015 by pshires (1 review written)

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UK Cheapest have taken huge steps to make sure their support is top notch. Queries are handled quickly and professionally. My latest support request was sorted out after 11pm on a Friday night! Since upgrading their servers downtime is tiny. A lot of companies make the right noises about being customer focused but these guys actually deliver… Read Full Review

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★★★★★

“smtp server question”

Written on: 24/07/2015 by Willow369 (1 review written)

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Hi I put the ticket in and had a response within minutes which pointed me to a bulletin with not only the correct fix but an explanation as to why I'd had the problem Excellent service… Read Full Review

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★★★★☆

“Customer Support”

Written on: 21/07/2015

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Have been a customer of UKCheapest for a few years now and have only had to use their customer support a couple of times. I have found their response times to be pretty quick - today's problem was resolved in less than two hours - and haven't had any cause for concern with their knowledge or customer service. I haven't given them 5 stars as I'd like to be able to use a terminal to access the server and install things like Ruby on Rails etc, or make use of more than one SQL database, but for… Read Full Review

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★★★★★

“email problem resolved super fast :-)”

Written on: 19/07/2015

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I woke up this morning to a problem where I could not send out emails, but could still receive them. As my business depends on email communication I was not a happy bunny!! Fired off an email to UK-Cheapest with the error message saying it was urgent and got a reply within 15 minutes. After letting them have some more information they came back with a solution and problem solved within 1.5 hours of it being reported. Now that's what I call a quality service so thanks UK-Cheapest and keep up… Read Full Review

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★★★★★

“Very helpful support team.”

Written on: 14/07/2015 by 468Hanna (1 review written)

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I have kept my website up to date for 8 years. However, I'm like a good driver who knows nothing about how car engines work. So, moving my website across to UK Cheapest, I struck a few problems due to my lack of understanding. But the support staff were really great. It took us quite a bit of dialogue to work out what was going wrong. At no time did they make me feel stupid or a nuisance. And everything is now up and running. Thanks, folks!… Read Full Review

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★★★★★

“The adviser did a fantastic job and he understood...”

Written on: 10/07/2015 by nikinbh (1 review written)

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The adviser did a fantastic job and he understood exactly what I needed… Read Full Review

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★★★★★

“5 years flawless service”

Written on: 05/07/2015 by Terrence289 (1 review written)

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I've been using UK cheapest for years now, I have multiple domains one the same hosting plan which receive a decent amount of traffic - their support is fantastic, they have a very good technical knowledge and are hugely responsive! I'd say I'd recommend them, but I already have! I know others now who are equally as satisfied :)… Read Full Review

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★★★★★

“3 years with UKC and still a very happy customer”

Written on: 02/07/2015 by McCracken74 (1 review written)

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I've tried a few providers over the years and found some to be good but overly sales focussed and ever asking for me to sign up to more services than I need. UK Cheapest not only offer exceptional value but also 1st class customer service. They have never tried to upswell me and any issue I've had has been dealt with really quickly. Would definitely recommend… Read Full Review

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★★★★★

“1st Class Support”

Written on: 28/06/2015 by 372Lacroix (1 review written)

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In a moment of need, contacted Live Chat and had the superstar resolve my problem with clear instruction within 10 minutes. Will definitely recommend to a friend on the level service alone. Thanks again, you are a true asset to the company!… Read Full Review

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★★★★★

“UK Cheapest - great customer service”

Written on: 26/06/2015 by Antonm304 (1 review written)

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I've been a customer for many years now and the costs are very reasonable. The response by customer service and the technical team to my queries are always quick and I am a very happy customer. I have nothing to complain about… Read Full Review

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★★★★★

“They provide better service than Siteground”

Written on: 25/06/2015 by 162Pope (1 review written)

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I have used UKCheapest for probably about 2-3 years now and must say that I haven't always been used only them. Altought I always had a good service from this company, having a nature of an explorer and being quite easy to persuade with new offers I have tried other companies, too. Very recently I tried Siteground with GoGeek option. At first I was very excited, but within few days (after paying for a 12 months in advance) I pretty much stopped using the service. I just found it so messy to… Read Full Review

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★★★★★

“UK Cheapest Support Team are the Best!”

Written on: 24/06/2015

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I have used UK Cheapest for my website domain and hosting for over a year now. I cannot praise them enough! I would especially like to thank the Technical Support Team at UK Cheapest for their fast responses and clear understandable help. I would definitely recommend UK Cheapest to anyone considering using their services!… Read Full Review

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★★★★★

“Very, very helpful - and patient ha ha!”

Written on: 24/06/2015 by Sammie.b (1 review written)

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I had a lot of trouble uploading my site and sent several replies in response to the ticket I submitted. I received a quick reply to each one - and the fault was entirely mine - I was doing something wrong. Ooops. Thank you for helping me get it all sorted out. Much appreciated. Sam… Read Full Review

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★★★★★

“Great service”

Written on: 19/06/2015 by EmilianoBurgess55 (1 review written)

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I had a tricky situation sorting out different domain names and hosting packages that needed to be transferred to client accounts. The service desk team at UKcheapest were fantastic, guided me through it step by step and quickly had it all sorted out. The service is just far better than you get with many larger and more expensive companies. First rate… Read Full Review

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★★★★★

“speedy, great service”

Written on: 17/06/2015 by JasonRuiz484 (1 review written)

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Very happy. Got my new uk address and they transferred it to point at my current website very quickly… Read Full Review

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★★★★★

“Great service”

Written on: 15/06/2015 by Frost215 (1 review written)

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In the past year or so, UKCheapest has really impressed me. The new email system is 100% better and when I report any problem (generally of my own creation!) they respond at lightening speed. They're a great example of a company who keep improving for their current customers rather than just pulling in new ones. Thanks! … Read Full Review

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★★★★★

“Try them, it's well worth it”

Written on: 10/06/2015 by Torib35 (1 review written)

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I've been using UK-Cheapest for many years. Not only do they provide products at keen prices, they support them with prompt, courteous, honest and knowledgeable help when required. I think you won't go wrong with UK-Cheapest: no heavy sales pressure, just low-cost products and free, valuable advice. Other Internet service vendors could learn a lot from this, if only they were less pushy and less hungry for sales commission… Read Full Review

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★★★★★

“Great as Always!”

Written on: 05/06/2015 by ianjc (1 review written)

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Very good responce as always and fixed fast… Read Full Review

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★★★★★

“Current Customer”

Written on: 01/06/2015 by Jalio (1 review written)

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I have been with UKCheapest for a few years and throughout I have always received fast, friendly support. Having been on a several others before coming over to UKCheapest, there is no way I would go back. I run a community online with hundreds of members so things have to be done, UKCheapest have always supported me through this and assisted when needed. No hidden costs, everything you get is there in front of you, easy to setup and fast. I definitely recommend. 10/10… Read Full Review

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