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| Content | 4/10  |
|---|---|
| Value for Money | 3.2/10 |
| Overall rating | 3.6/10 |
Full review by
amda
on 16th Jul 2008
User Rating : 4
Respect :
0
Good Points: It worked ok but I think it is set up so that switch can design and set up the website apart from basic data entry - not sure about this however
General comments: Switch needs to get its act together re accounts Difficult to close the account and get transfer out code. No problem taking money from my credit card even after my account closure had been requested -several times - maybe thsi is all automated and not down to human intervention - however I found it unsatisfactory.Still no transfer out code - 2 months later.
amda 's review and ratings | 94 words
Review by
Guest.
on 12th Jul 2008
User Rating : 2
Respect :
0
The 'free' domain I got with registration has proved anything but free.Theres no control panel for 'my' domain so now I have to pay to upgrade my account just to point the domain where i want it, or pay £25 AND send a fax providing a information just to transfer it away?. Domain transfers in my experience have cost from £5-10 & I have never had to fax a letter of written confirmation to do so - all a bit unfair really as far as i can see they seem to force you into hosting with the ...
Guest.'s full review | 122 words
Review by
markpauljones72
on 5th Jun 2008
User Rating : 9
Respect :
0
I have a few sites hosted by Switch and also 123 Reg but have generally found Switch to be more friendly and personable. My account manager is good and having used their design services for one of my sites I would well refer them to anyone.
After I launched the site my account manager called to ask what feedback I had had on the site and in getting my staff emails set up their tech support is free and available by phone which was great.
markpauljones72's full review | 97 words
Review by
ramesh solanki
on 14th May 2008
User Rating : 2
Respect :
0
Personally not happy with the service or the attitude...
I was late in making a payment so they gave me a late payment charge under the commercial debts act of £40.00.
We asked them to produce a e-commerce web site for us at a cost of £3.5K, and the service we have received has not what I was expecting. What we had agreed with them has never been produced to the standard that we agreed I feel.
And they have now published the web site, but we have never asked them to. I had a pric ...
ramesh solanki's full review | 147 words
Review by
jeffrussell
on 10th May 2008
User Rating : 7
Respect :
0
Overall I have been happy with the service really. I have a named person to contact if I need any help and to be honest, this is very rare as with most companies you just get the next person available in the call centre. Unlike other reviewers I haven't experienced any down time and out of several companies getting my review today, Switch Media haven't given me cause for complaint. Well recommend Switch Media.co.uk
jeffrussell's full review | 174 words
Review by
djjazzydj
on 27th Apr 2008
User Rating : 3
Respect :
0
You can reach Customer Service on the telephone in the evenings, just as well, as I really needed to!
Was not happy with this web hosting provider, been with Swichmedia for a few years but am definitely going to change in the next week or so.
djjazzydj's full review | 84 words
Review by
Guest.
on 14th Apr 2008
User Rating : 1
Respect :
0
Switchmedia offers a basic service at above basic prices in my experience and opinion. I do not recommend Switchmedia!
I have now sent a letter asking them to cancel membership. Despite being promised that they had canceled my hosting membership verbally, they still sent me an invoice as far a I am aware.
Guest.'s full review | 120 words
Review by
aeatwell
on 2nd Feb 2008
User Rating : 2
Respect :
0
I have used Switch Media services for my domain name and email for two years. When their systems were working the service was adequate. Not particularly good or cheap but there was no reason to change. I had problems with their service about a year ago which was fortunately resolved eventually. Now for the last three weekends my email service has stopped working on Friday night and then restarted on Monday morning. All attempts to contact them have gone unanswered (emails, phone, answer phone) a ...
aeatwell's full review | 165 words
Review by
Guest.
on 9th Jan 2008
User Rating : 2
Respect :
0
In my opinion Switchmedia have given me very unhelpful attitude and responses in regard to transferring a domain away from them (and the subsequent closing of an account) would definitely prevent me from recommending them to anyone in the future.
Guest.'s full review | 56 words
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