RedStation www.redstation.com Reviews

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★★★☆☆
2.9 / 5
49% of users recommend this
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Latest Reviews

★☆☆☆☆

“Horrendous”

Written on: 18/09/2014 by zeHalsey16 (1 review written)

We moved our global corporate network into a private cloud at Redstation 10 months ago. After 4 outages (Power, Redstation LAN (no backup switches to the racks from their router) and Temperature (twice in two weeks) we have suffered more downtime in 10 months then we did selfhosting for 15 years! Their security is a joke (the front revolving door hasn't worked in over a year) and they do not monitor the CCTV (proven by them not knowing they had external engineers working on their aircon). No… Read Full Review

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★☆☆☆☆

“Terrible Spam Filters”

Written on: 03/10/2013

I have been with Redstation for year but they have just installed Plesk Email which is awful, you cannot stop the huge amount of spam arriving, the old system allowed you to specify keywords which would have reduced it by 80% but no you have to set a spam filter level which does nothing. When my hosting expires next year I will take my business elsewhere… Read Full Review

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★★★★★

“Very helpful support desk”

Written on: 16/08/2013 by JDee1969 (1 review written)

I moved to Redstation a few months ago after being with Fasthosts for several years. I've been very pleased with the support I've had from Redstation and they provide a freephone number which is unusual. So far I've only had to call during the day but they provide 24 hour telephone support. The server has been the best part - amazing spec for the price and their network speed is the best I've ever seen. Overall very pleased and would definitely recommend… Read Full Review

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★★☆☆☆

“Just left Redstation”

Written on: 26/07/2013 by zedeyejoe (1 review written)

Have just been transferred to Plesk servers, without being told anything about it. Spent a day sorting out FTP access and emails. My shop won't work on the new servers so business has dropped off. Last week my site went off line, that was sorted but now FTP access no longer works. So I have two sites that I can no longer use. So I decided to up sticks and go somewhere else. As the parting shot, that cost me a £20 (+VAT) per domain charge (one for .co.uk other for .com) to transfer to a… Read Full Review

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★☆☆☆☆

“worst hosting. better save your money for coffee”

Written on: 21/07/2013

They will never answer your email. I have added a tracking with the email I sent. They have opened then email but never response back… Read Full Review

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★☆☆☆☆

“They do not care about you”

Written on: 17/07/2013

I would never recommend Redstation ever again, over the last few years I have spent Thousands with them in domain names and dedicated hosting, after 5 years I moved my dedicated hosting to another provider, they just treated my business as if it was no good for them. Now after 6/7 years of paying £7.90+VAT to renew domain names for 2 years, Redstation have suddenly just without any notice doubled their price so that it is £7.90+VAT for 1 year and you have to pay for 2 years. If that is not… Read Full Review

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★★★★★

“Very pleased with redstation”

Written on: 05/05/2013

I'm a fairly new customer with Redstation and I'm happy to say the process of moving to them has been a pleasure. Their support staff have been very helpful and nothing has been too much trouble. The telephone support is all provided over a freephone number which is great as so many other hosting companies make you call expensive 0870 numbers. Redstation is a breath of fresh air and I would recommend them to anyone looking for a reliable and helpful host… Read Full Review

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★☆☆☆☆

“Abominable Customer Help Service”

Written on: 29/04/2013

I have been a customer of both RedStation and Streamline for almost 10 years now and had no complaints about either service. That is, until something goes wrong with RedStation! They used to offer customer service over the phone, but now, without informing us, this is no longer an option, even for a long term customer. One of my business websites went down after a migration that they had done, to which I promptly phoned them up. The result of this was that I had to communicate everything via… Read Full Review

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★★★★★

“Incredible servers for the price”

Written on: 25/04/2013

Recently signed up for one of their 'latest generation' dedicated servers (model D7-990) and so far my experience with redstation has been amazing. not just the high specs and low prices, but the network speed and bandwidth included is stunning. I've not had any issues yet but i did submit a ticket with a question and it was answered within 20 minutes at that was in the early hours of the morning so i'm very pleased. would highly recommend redstation… Read Full Review

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★☆☆☆☆

“Porr Customers Service and Support”

Written on: 24/04/2013

I have used Redstation for several years. I have finally decided to move to a new supplier. They are fine when everything is working well, but as soon as there is a problem they are slow to reply and get the issue fixed. Really disappointed… Read Full Review

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★★★★★

“Best server specs on the market”

Written on: 21/03/2013

You can't beat Redstation's server specs, they are the best I've seen and they are also one of the cheapest. tech support is outstanding - call them at 3am on their freephone number and you get to talk to a tech guy within seconds. ive used a few server providers over the last few years and not one compares to my experience with redstation so far. … Read Full Review

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★★★★★

“Great Company”

Written on: 18/03/2013

Fantastic company. Support is quick at responding and you can always get hold of someone on the phone when needed. Have just bought a second dedicated server as well as web hosting Network speeds are great and never have any problems with the server being unavailable. Would recommend to anyone looking for a reliable host at a decent cost… Read Full Review

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★★★★★

“Very happy, great tech staff”

Written on: 17/02/2013

Recently moved to redstation and so far they've been excellent. Best specs for the lowest price I could find, support has been brilliant and on a freephone number. … Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 30/01/2013 by PaulWilmslow (1 review written)

At first we moved our servers from 1and1 to Redstation and all was well asid a few minor hardware issues. After a couple of months the hardware issues kept on cropping up so we raised tickets only for Redstation to attempt to charge US to fix their hardware and some extortionate rate. We eventualy threatened to move and our hardware magically!! started working again. Another couple of months went by and we decided to move some more infrastructure to redstation so we could be located near other… Read Full Review

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★☆☆☆☆

“Redstation Blackmail Customers for More Money”

Written on: 22/08/2012 by T3Kaos (1 review written)

I had moved dedicated server operations from 1&1 (another awful company) to Redstation. At first the relationship was fine, everything was ok, except for the odd email outage caused by their stupid SMTP Relay system. Little did I know that this was going to be the biggest problem. One of my clients had their account compromised and their account sent 20,000 email spam. Redstation Ltd. immediately castrated my server by disabling the SMTP Relay and demanded £500 before reinstating it. Despite… Read Full Review

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Hungrystart's Response to T3Kaos's Review

Written on: 06/10/2012

Redstation in Gosport sent a letter requesting we paid 75% more for our hosting bills. How can any company request such an increase. They went back on the signup price promise and every call to the Redstation sales team is battle. Customer care does not exist in Redstation Gosport. Do not use this company try others that are near by.

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★☆☆☆☆

“Avoid at all costs”

Written on: 10/07/2012

Absolutely appalling in every sense. I had a dedicated server and wanted to add a second, they completely screwed it up for a couple of days so that nothing was working, a total disaster and they never even properly apologised let alone offered compensation. Then they tried to rip me off over a domain. Their website quotes registration fees at £9.95 but when it came time to renew they said it was going to be £23.98 because I had a "premium domain" whatever that is. I therefore decided to… Read Full Review

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★★★★★

“good hardware, amazing network”

Written on: 02/06/2012

very impressed with redstation, great spec servers, even better network... super fast, zero downtime since i've been with them (just over a year now) and the support guys are very helpful. not the cheapest but they are very competitive when you compare the hardware/networking specs. … Read Full Review

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★☆☆☆☆

“rip off”

Written on: 29/05/2012

The worst hosting company in the uk. Revoke services then charge you to move to another provider. My advice dknt go near redstation… Read Full Review

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★★★★★

“The best dedicated servers in the UK”

Written on: 17/03/2012

I am very suspicious of the (illiterate) reviews of Redstation I've just read below. I've been a customer for almost three years now and the service has always been first class. Their network is incredibly fast and I've not experienced a single outage in my time with them. More importantly, the support guys are friendly and helpful. I've never had to sit in a call queue and the phone is then answered directly by a support engineer as long as you call the support number which is a free phone… Read Full Review

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★☆☆☆☆

“Left High and Dry”

Written on: 09/03/2012

Redstation bought another hosting comapany (altaire) and, after realising it wasn't what they wanted/expected, have abandoned the customers and are shutting down the service with no offer of assistance to move. They even took down the forums (presumably to prevent disgruntled clients getting in touch with each other) They also officially do not offer support on the old platform even though you may have paid upfront for it, but it's our responsibility to migrate off. I'll be happy when I'm out… Read Full Review

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