eUKhost Ltd www.eukhost.com Reviews

★★★★★
4.7 / 5
644
93% of users recommend this
  • Value For Money

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★★★★★

“Billing service”

Written on: 19/09/2016 by KaelynClark322 (1 review written)

Shawn from the Billing team was brilliant, he quickly solved my problem and helped me sort out an issue as I had cancelled my hosting because I wanted to get rid of the domain. He made sure that I would get the refund as it was under 30 days and passed on the message to customer services… Read Full Review

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★★★★★

“Upgrade of linux cPanel to Intermediate”

Written on: 19/09/2016 by Adetos (1 review written)

i requested for Upgrade of Linux cPanel Copper to Intermediate (Lin)(17/09/2016 - 02/01/2018. Shawn from Billing did the upgrade and was pretty quick. Thanks… Read Full Review

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★★★★★

“She helped me with what seemed a complicated task of...”

Written on: 03/09/2016 by Heypressto (3 reviews written)

She helped me with what seemed a complicated task of copying a site before deleting it. She was patient, professional, polite and friendly. Superb service. She deserves a bonus! EUKhost staff prove themselves peerless once again. Thank you… Read Full Review

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★★★★★

“Firewall Configuration Issue Resolved”

Written on: 30/07/2016 by KatelynUpton476 (1 review written)

Thanks to support agent, Paterson G, for his efforts with providing a solution to a firewall configuration issue… Read Full Review

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★★★★★

“Got sorted very swifty”

Written on: 19/03/2016 by itariquekhan (1 review written)

He helped me getting some software installation on my VPS real quick, he is very prompt and progressive. Highly recommended, I wish my all queries to be landed in his chat box every single time… Read Full Review

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★★★★★

“great support when i needed it. ”

Written on: 10/02/2016 by symbolrate (1 review written)

since my connection was donw at home, had to revert to phone to set new account urgently and what follows. some things did not work out due to miscommunication from my client and things got muddled by the evening . however Vincent P came to the rescue and having got the full gist of the issues involved, sorted it out with little fuss and a lot of sympathy towards an almost non techie filling in for our normal tech guy otherwise indisposed. Thank you again. you are a saint. … Read Full Review

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★★★★★

“ftp service”

Written on: 23/01/2016 by McGarrytx113 (1 review written)

ftp service - fast & exact reply… Read Full Review

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★★★★★

“Could not be better”

Written on: 21/01/2016 by Jolanta2016 (1 review written)

I wanted to update my website and it was not going well. Probably because I had no clue what I was doing. Got to the live chat with Rashid and got it all sorted. He must be a saint because I must had been one of those customers you hear stories about. Couldn't even answer his questions as I didn’t know what he was asking:) a true above and beyond service! Thank you Rashid, you are a life saver!… Read Full Review

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★★★★★

“Amazing experience. Rashid ”

Written on: 16/01/2016 by Ishraq123 (1 review written)

We had issues with our emails. I got in touch with one of your agents named Rashid He guided me with everything. I am very much satisfied with the support he provided. We have now our issue resolved. He was with me for 2 hours and was replying to each and every question raised. Hats off!!! Keep the good work going… Read Full Review

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★★★★★

“Domain Name fix”

Written on: 13/01/2016 by Holdend382 (1 review written)

Rashid was very quick in fixing some DNS issues to get a new website up and running. The support service eUKHost provide is fantastic - always quick, responsive and friendly. Good job!… Read Full Review

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★★★★★

“Chat help from Rashid”

Written on: 08/01/2016 by 19Lane (1 review written)

Great help and advice from Rashid, quick and accurate. Thanks … Read Full Review

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★★★★★

“Quick response”

Written on: 24/12/2015 by Akhy (1 review written)

The support guy may not have immediately understood my problem, but it was solely due my inexperience with hosting and how shared hosting works. Three times I spoke to a guy called Rashid , and he patiently tried to answer my issue. Even tho he had to repeat himself about DNS propogation, which I should've understood being CCNA. (I just never knew about IP and DNS pointing to a shared resource) Problem solved anyway. Thanks Rashid. Downside:- There should be a better way to know how to get… Read Full Review

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★★★★★

“Can't fault their support.”

Written on: 23/12/2015

I required the version of PHP running on my shared hosting account to a higher version. Spoke to Rashid who enabled the settings on my account to allow me to change to any PHP version I wanted up to 5.4.X. Tried the account again but was still being served 5.2 again. Got in touch with Rashid again who had a closer look and changed a few more settings for me... So now things are working just fine! :)… Read Full Review

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★★★★★

“Highly recomended.”

Written on: 01/12/2015 by Micheal83 (1 review written)

Best customer service 24/7 ever had. All is working as as intended. Thanks… Read Full Review

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★★★★★

“Perfect help and very patient with me”

Written on: 26/11/2015 by AndresOrr (1 review written)

I contacted for help and it was very important, Perfect and a professional assist I received from them. He was very patient with me basically. I couldn't ask for more and I will for sure recommend a friend without a doubt… Read Full Review

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★★★★★

“Always 5 Star Service”

Written on: 25/11/2015 by Timothym322 (1 review written)

Vincent P was brilliant ad helping troubleshoot my add on domain and wordpress installation. I made a mistake with the installation and could not find the problem, but I always feel confident in the technical support of eUKhost. Vincent found the problem and fixed it on a Sunday afternoon. By Monday morning I could resume work without interruption. … Read Full Review

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★★★★★

“Vincent P master of support”

Written on: 04/11/2015 by Gibbs159 (1 review written)

Problem server was not working well solution in less than 2 minutes We can only say GREAT! Vincent P is always friendly fast and professional EUK hosting we love the direct chat and help and the no waiting times If there is a problem pronlems solved faster than lightning What can we say more We happy clients... Thanks again! … Read Full Review

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★★★★★

“Vincent P”

Written on: 30/10/2015 by 464Schmitt (1 review written)

very Good Restore My backup… Read Full Review

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★★★★★

“Technical online help is second to none!”

Written on: 22/10/2015 by Meyerie478 (1 review written)

Fantastic 24/7 online support with minimum 2 minute waiting time, I don't know where I would be without this service, today I was helped very swiftly and professionally. Many Thanks … Read Full Review

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★★★★★

“Problem with wordpress login”

Written on: 20/10/2015 by Pittmanfg341 (1 review written)

Got in touch with online chat and it was solved in seconds. I also got a full descrition and much more than the usual fixed message. Thank u … Read Full Review

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