eUKhost Ltd www.eukhost.com Reviews

★★★★★
4.7 / 5
93% of users recommend this
  • Value For Money

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eUKhost Ltd www.eukhost.com
eUKhost Ltd www.eukhost.com

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★★★★☆

“Very helpful”

Written on: 29/08/2014 by funtel (1 review written)

The agents at Eukhost were helpful. The spoke English well, and often understood what I was asking. Technical support migrated my site to VPS, and billing was handled well. It was much easier to request they transfer me to billing and have them issue an invoice to my email rather than click through all of the options on their pages, they were clear on the steps I would need to do and the tickets to make so that things were migrated smoothly. I am satisfied with their help. They do the best… Read Full Review

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★★★★☆

“informative and helpful”

Written on: 29/08/2014 by DavinWare (1 review written)

I had an issue with a failing argument, suport was very informative and helpful and sorted the problem for me… Read Full Review

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★★★★☆

“first class support”

Written on: 18/08/2014

As ever the support was excellant. I have only given 4 stars because the session kept stopping, which could have been caused by other connection problems unrelated… Read Full Review

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★★★★☆

“Problem solved!”

Written on: 13/08/2014 by Matteo458 (1 review written)

Quick response. Efficient solution. Many thanks!… Read Full Review

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★★★★☆

“add identity protection”

Written on: 07/08/2014 by ddRobles135 (1 review written)

Had good service from Pearl adding identity protection to my domain name order… Read Full Review

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★★★★☆

“Talford M. was a great help”

Written on: 03/08/2014 by Megaboost (1 review written)

I thought that Talford M. did a Grand job in fixing my problem. He tried many things that didn't seem to work but he got to the problem in the end for me and fixed it. Something in my .htaccess file wasn't quite right. I really appreciated all is help and especially is time because if this had been done through support tickets it would've taken days passing communication to and frow. Many thanks to eUKHost for creating the Live Help and especially to Talford M. for fixing my Issue… Read Full Review

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★★★★☆

“Fast, reliable service”

Written on: 02/08/2014 by xrHolland425 (1 review written)

Satisfied with the level of support received when our website went down. Was quick to respond to our call and server was back up and running within 10 minutes… Read Full Review

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★★★★☆

“Good customer support”

Written on: 30/07/2014 by Deafax (1 review written)

Have used eUKhost for just over a year and now have a new customer relationship manager who makes things easier. Having a named person to deal with issues means it is quick and efficient. Queries are normally responded to and dealt within 24hrs… Read Full Review

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★★★★☆

“great customer service as always”

Written on: 25/07/2014 by Sloane43 (1 review written)

great customer service as always kind and patient listen to what I have requested and try to help as fast as they can… Read Full Review

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★★★★☆

“Perry K was helpful, patient and timely, sense of...”

Written on: 25/07/2014

Perry K was helpful, patient and timely, sense of humour was also useful. Thanks Perry K… Read Full Review

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★★★★☆

“Fast and helpful live chat”

Written on: 19/07/2014 by robertwiltshrie (1 review written)

When I made a rookie mistake and forgot my password, I used Eukhost's live chat and the technical guy that I spoke to was fast and courteous, and sorted my problem immediately. My problem could not have been solved any quicker!… Read Full Review

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★★★★☆

“Reliable servers, Support isn't bad either”

Written on: 16/07/2014 by HiTowerUK (2 reviews written)

As a person who plays too much, I am impressed with the patience of the support staff. It might not always be an instant solution, but in general, we get there in the end. As for the hosting itself, I cant really fault it. We have had a couple of hiccups in the past, who doesn't but again, usually solved with relative ease. There are a couple of very good support staff on hand but there are a couple who have to think hard before resolving an issue. I don't want this to sound like its a common… Read Full Review

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★★★★☆

“Great support”

Written on: 15/07/2014 by DavidStuartAllen (1 review written)

Good prices with very good support. I'd definitely recommend Euk… Read Full Review

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★★★★☆

“execellent support”

Written on: 11/07/2014 by 394Torres (1 review written)

it nice to have support team who can quickly help to clear any issue at an easy. The support team is wonderful and tries to do their best within a short period of time...I am impressed. Keep the good work and your team … Read Full Review

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★★★★☆

“Wonderful Live Chat”

Written on: 08/07/2014 by vmart.pk (1 review written)

As always the live chat support staff is excellent....Keep up the good work… Read Full Review

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★★★★☆

“Help with e-mail hacking and password blocking”

Written on: 07/07/2014 by Fletcher103 (1 review written)

I was really frightened when I started receiving thousands of failed messages and replies from unknown e-mail addresses. Especially as they were coming from my professional e-mail. I tried accessing my eukhost site and could not do so. I contacted the eukhost help by phone and got immediate and considerate help. I was talked through the process of accessing my c panel site, I was given a new password and shown how to reset my password. The only problem I had was that in the state I was in I… Read Full Review

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★★★★☆

“good service”

Written on: 07/07/2014 by Holt324 (1 review written)

continuous, easy access and good service. no complaints… Read Full Review

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★★★★☆

“best ”

Written on: 07/07/2014 by AliHudson (1 review written)

the service was good. they helped me on resolving my issue… Read Full Review

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★★★★☆

“Good, Quick Support”

Written on: 06/07/2014 by 349Rees (1 review written)

I've been using EUKHost for quite a number of years and the value for money is second to none. I've only had to use them for support on a couple of occasions - such as connection issues (due to my broadband supplier) and they have resolved the problems within a matter of hours. No negative issues with the company in the slightest… Read Full Review

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★★★★☆

“Quick polite response”

Written on: 05/07/2014 by Kiana345 (1 review written)

Dennis Braganza provided a quick and polite response to my request… Read Full Review

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