eUKhost Ltd www.eukhost.com Reviews

★★★★★
4.7 / 5
From 9 reviews
93% of users recommend this
  • Value For Money

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★★☆☆☆

“Poor Billing Support”

Written on: 07/12/2014 by Dixon252 (1 review written)

Every month, and I mean EVERY month, EUKhost FAIL to take payment - they have been told every month to take payment from card details they hold on file, and every month they fail to do so - it's tiring, fed up with poor billing service… Read Full Review

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★★☆☆☆

“For what you get, not worth it. Switched to Zenbix Group!”

Written on: 03/10/2013

Found that EUKhost are quite good with the live chat support. With this, i moved to them about a year ago. Sorry to say, it was a big mistake. The support is pretty good, but the servers are always down. The downtime for what you pay for is horrible. For what you receive, you would expect the server to be up at-least. The disc space and bandwidth is very low for the price i used to pay. I've found that the support tries to be helpful, but really they are completely useless. When the server… Read Full Review

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★★☆☆☆

“Expensive for what you get. Switched to Zenbix!”

Written on: 20/08/2013

I've found that EUKhost are quite good with the live chat support. With this, i moved to them about a year ago. Sorry to say, it was a big mistake. The support is pretty good, but the servers are always down. The downtime for what you pay for is horrible. For what you receive, you would expect the server to be up at-least. The disc space and bandwidth is very low for the price i used to pay. I've found that the support tries to be helpful, but really they are completely useless. When the… Read Full Review

Vanilo's Comment

Written on: 02/09/2013

Yes, can't agree more. My VPS has 1.5GB and only running a low traffic (100 active member forum) website and it down at least twice a week! Contact their support and come back to ask me upgrade to 2GB memory. It's unbelievable.

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Daniel79982's Comment

Written on: 03/10/2013

Sorry to hear that. Hopefully by now you are all set. But if you are still looking for a good host, check out zenbix group. There a excellent company. There actually a design agency, but offer very reliable web hosting. I've found these big hosting companies not very good to work with. Stick with the smaller ones now like Zenbix!

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★★☆☆☆

“Good, But useless support. Uptime is horrible! - Read...”

Written on: 27/03/2013

I find the company hard to deal with when talking about uptime. They don't seem to listen and just say it will be backup shortly. The downtime is horrible. I've had to move to a new web hosting from the cause of bad downtime. I have lost 2 potential clients due to this, 1) of which he was showing how to use an online guide to a customer and 2) couldn't get access to his email because of it. I also find that their prices are very overpriced for what you receive. The capacity and bandwidth which… Read Full Review

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★★☆☆☆

“Bad support and comunication”

Written on: 02/02/2013 by Ggets (1 review written)

I have bee with eUKHost for years and every time there is an issue i feel i need to move away. (I have a re-seller account) The server works ok, but I find their support (while not necessarily slow) is often a painful experience. They do not feed back proper information on the issues they do not often communicate the issue or the resolution properly. Sometime dealing with them is like hitting your head against a brick wall. If there is some strange issue or difficult issue they just don't… Read Full Review

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★★☆☆☆

“Once great, now poor”

Written on: 01/11/2012

Started using them in 2010, found there service great. After approx a year several of my websites started getting hacked. After initially raising complaints they sites were fixed, but then weeks later, another site would be hacked. I was told that there was an error on the server. Then the back of the service broke, they upgraded their dns server earlier this year. An action which I was not informed off and only found out when none of the 20 websites I host through them worked. Granted talking… Read Full Review

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★★☆☆☆

“You can't be sure”

Written on: 12/06/2012 by tasos65 (1 review written)

Sometimes surprises me how much reliable they are, and other times if they are still there "or" they closed their offices and went back to their homes for sleep. This is company makes changes all over the time without informing on time their clients. Then troubles occurred to the websites like... "Server Internal Error", "Suddenly the DB user accounts are locked...". I am using shared hosting and I look forward for a dedicated hosting solution. Once a month I have problems with the hosting… Read Full Review

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★★☆☆☆

“Better than 1 & 1 but who isn't”

Written on: 22/05/2012

Though allegedly Leeds based I suspect that the support staff are overseas judging by the names and use of english. This is of course not a problem in itself but I find the same problems I did with 1 & 1's German support staff ie they speed read a support ticket and try to reply instantly, as obviously getting a fast response is much better than getting a helpful one. If only they read a ticket properly instead of picking out key words they may be able to resolve a problem in one go instead of… Read Full Review

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★★☆☆☆

“No good if you want Moodle hosting”

Written on: 03/09/2011 by tonyjay (2 reviews written)

Eukhost advertise moodle. But you'll find it won't run properly, and they don't know how to fix it… Read Full Review

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