eUKhost Ltd www.eukhost.com Reviews

★★★★★
4.7 / 5
93% of users recommend this
  • Value For Money

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eUKhost Ltd www.eukhost.com
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★☆☆☆☆

“Been with them a Decade - They Keep getting Worse”

Written on: 25/08/2014

I was a very loyal customer of theres, spending hundreds of pounds per month any was quite happy with the service, however it seams like every 12 months I have at least day of unexpected downtime :( over the last 9 months, I have moved 95% of my hosting to a different UK Based hosting cloud company for 10% of what my eUKHost bill was, and been actively monitoring the downtime, in 9 months ive had a grand total of 3 instances of downtime, with an average duration of 3 minutes per issue… Read Full Review

Eukjames's Comment

Written on: 26/08/2014

I am not able to figure out your account details in our billing system. If you could provide your details then I would be able to go through all the support instances. You can also email me the details.

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★☆☆☆☆

“is 1 the best or 5?”

Written on: 23/06/2014 by ghMcMahon280 (1 review written)

i hope 1 is the best because my issue is resolved and i am perfectly happy… Read Full Review

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★☆☆☆☆

“EUKHost Destroyed My website.”

Written on: 21/06/2014 by 347Hansen (1 review written)

I have been a customer of them for 7 years, recently, I just a had a little problem getting into my cpanel. They said there was problem with my server, so they created a new one, I thought, ok, fine, they transferred everything over to my new ip, upon login in with my new login details, it seems that I've gone from C-Panel X to a trial "cpanel accelerated 2" the whole design was different, I really preferred the other version, I thought, ok, I got to put up with this rubbish. Upon… Read Full Review

Eukjames's Comment

Written on: 24/06/2014

Please provide me your details I will look into it and get back to you.

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★☆☆☆☆

“What a joke of a company”

Written on: 18/12/2013

We had issues with a dedicated server provided by EUKhost, kept going offline, they kept messing it up by updates and downtime was almost constant. Towards the end my server was offline more than it was online - we dropped them like they were hot. We currently have 2 small shared hosting accounts with them and I'm visiting the live chat almost daily when they go offline - I have not got the time to migrate the sites but I feel so strongly about how rubbish this company is to take the time out… Read Full Review

Eukjames's Comment

Written on: 17/01/2014

Please provide the account details. I will get your issue fixed.
My id is james [@] eukhost (dot) com

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★☆☆☆☆

“Just awful”

Written on: 11/11/2013

Servers are terrible as is their support. Avoid at all costs… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 18/10/2013

Avoid at all costs. - Customer support in India - all completely incompetent. - UK staff couldn't care less about their customers. - Uptime is something of a golden unicorn, good look keeping anything online at all - Infrastructure, clearly too big for them to handle… Read Full Review

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★☆☆☆☆

“Worst Hosting Provider I have seen ever”

Written on: 10/10/2013

Hi Guys, I HIGHLY RECOMMEND A BIG NO FOR EUKHOST TO ANYONE. I have faced worst hosting service experience from last 8 months with eUKHost. They have illiterate people in their team who don't understand the meaning of live server. On an average every month their server get down twice. THEY JUST SUCK THE MONEY AND LEAVE YOU HELPLESS... THEY ARE NOT SUPPORTIVE. MOST OF THE TIME THEY ARE CLUELESS WHAT IS THE ISSUE. MOST OF THE TIME DOWNTIME IS MORE THAN 5-6 HOURS WHICH IS TOO MUCH FOR A… Read Full Review

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★☆☆☆☆

“Don't use this company!”

Written on: 10/09/2013

Great customer service - it's always nice to speak to someone helpful the NUMEROUS times that I have had to call EUKHost because my website has gone down. What's more they'll often refuse to accept that the problem is theirs. My blog regularly experiences downtime (handily, at the times I need it to be live most). Don't use this company… Read Full Review

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★☆☆☆☆

“Worst support ever and based in india!”

Written on: 28/08/2013

The support staff do not read the full issue... They clearly only read what they want to and then come back with a totally unrelated answer! The technical knowledge of the Indian support staff is shocking! - They fail to pass on complaints. Stay away! - look for a better host and one that has its technical support in england!… Read Full Review

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★☆☆☆☆

“Thieves”

Written on: 22/08/2013

The title sumarize it all. EUK host over charged me and now its being a month that I am chasing a refund but still no sign. It is all good unless you came across an issue and now it is un-acceptable. First they tried to put the blame on GoCardLess that is a third party who collect direct debit payments on their behalf but when nothing worked now they are just keep promosing a fture date. I am going to raise it with trading standards but now YOU ARE WARNED so keep away from this company… Read Full Review

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★☆☆☆☆

“Very unreliable and expensive”

Written on: 24/06/2013 by Borsk25 (2 reviews written)

I've used Eukhost for 3 years, and spend thousands pounds on their dedicated servers. During 3 years, I've had 3 dedicated servers with them. What I can say - they are really expensive and their servers are not reliable. Bad and outdated hardware and software. Now I found better servers from other hosting provider which are 70 per cent cheaper, but twice more powerful. The only reason why I did not migrated from Eukhost earlier is because I could not interrupt my online business (which is quite… Read Full Review

Neilcoleclough's Response to Borsk25's Review

Written on: 27/06/2013

I'm having a similar experience with eukhost. Who did you switch to and are you still happy with them?

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Borsk25's reply to Neilcoleclough's Comment

Written on: 27/06/2013

Hi! I swiched to server4you (dot) net. And yes, I'm still happy with them for about 6 month. I've got 3 servers with them now.

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★☆☆☆☆

“Appalling Reliability”

Written on: 26/04/2013

We are a web design company with 13 years experience. We have dedicated servers elsewhere, but thought we would spread the load by having an alternative elsewhere, so we trialed shared hosting for one site. It was a disaster. The website was constantly down, data disappeared from a database, the FTP passwords kept mysteriously changing, the 'live chat' support was painful, their so called mail security blocked emails sent from the website forms, etc, etc. We thought it must surely settle down… Read Full Review

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★☆☆☆☆

“Bad services”

Written on: 01/04/2013

Don't go with this company totally time and money waste… Read Full Review

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★☆☆☆☆

“This company made me sad. Aweful hosing renewal service”

Written on: 08/03/2013

I really like simply paying for a good product and keeping it running. Ok I may pay a premium but I'd sooner have something good than cheap. I've never had such a problem with trying to pay for a product, Nor have I ever been treated so badly by a call centre person. Their service made me sad and gave me lots of stress - Please go somewhere else unless you want the same. Worse Indian call centre I've ever used. They refused to listen, talked over me and hung up on me. They disconnected my… Read Full Review

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★☆☆☆☆

“Terrible Service & Staff That Dont Listen”

Written on: 21/11/2012 by WirralTalk (1 review written)

Well Wirral Talk moved to E UK Host for a short period a few weeks ago and OMG what a nightmare it was. The hosting in general was ok but there security is terrible and any slight attacks to websites there servers cannot stand and at one point there server was down for two days without even stating that it was down on there status page. The staff at this company are polite but OMG they do not listen at all, even if you go to management they still don't listen. At one point when there server… Read Full Review

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★☆☆☆☆

“Hosting service having many problems after upgrade of...”

Written on: 21/11/2012 by veer_pal (1 review written)

I had been using eukhost web hosting since last two years. There was no problem at all 100% uptime, but last month i.e. October 2012 suddenly they started the upgrade of first their mail server without any notice as a result the email accounts of all my clients stopped working for few days, when technical support was contacted they said that server upgradation is going on. This created lots of problem to my clients. Then they started the server upgradation as a result the website running… Read Full Review

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★☆☆☆☆

“down down down”

Written on: 30/05/2012 by coldclimber (1 review written)

They should be called down hosting, if you are not bothered about your business, hosting or loosing money then this is the company for you. We have had a major clients website down so far for 19 hours, they have a 100% uptime guarantee dedicated server,mmm dedicated to break server. We also have other hosting with them and in the last three months or sites have gone down 20 times. Please do not host with these guys, they also own WebhostingUK.com so watch out for that as well… Read Full Review

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★☆☆☆☆

“Waste of Time and Money”

Written on: 26/12/2011

I initially wrote a very long and angry thread into the eUKHost forum, but this was soon edited by the company's director, who chose to reword it and remove my "parodies". As far as I'm concerned, anyone stupid enough to sell products and services that they don't understand should not be in business offering them in the first place. I purchased a dedicated server from eUK which was set up with cPanel, it actually took the biggest part of 4 days for the server to be put online and when it… Read Full Review

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★☆☆☆☆

“Just turned off scripting for my site!!”

Written on: 21/06/2011 by DanielBrown12 (1 review written)

I've just had an email from them telling me they've decided to turn off a key scripting element for my site (FileSystemObject), standard on every web host and they've now essentially broken my busy website! No warning, no alternatives, no refunds, not their problem. I've never seen a host act with such little respect for their customers. I'd pre-warn anyone thinking of going with eUK, they are not reliable… Read Full Review

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★☆☆☆☆

“Terrible service. Complete inability of Indian online...”

Written on: 13/04/2011

Terrible service. Complete inability of Indian online 'chat now' service to resolve problems. Had continual problems trying to connect to FTP and also website downtime. Given up and moved elsewhere. Also, it is clear from the style of English in the 'five star' reviews that they have been written by non-native English speakers. Could these be the fake English-named individuals that work in support for EUKHost? I'll leave that for you to decide. If so, perhaps thay should focus more on customer… Read Full Review

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