eUKhost Ltd www.eukhost.com Reviews

★★★★★
4.7 / 5
93% of users recommend this
  • Value For Money

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Latest Reviews

★★★★★

“Excellent Service”

Written on: 11/12/2014 by qmBeach95 (1 review written)

Had a particularly fiddly server migration to do and was able to convey my needs and have the reassurance of constant technical support along the way. We've used EUKHOST for several years now and their live chat facility is amazing - always there when something goes wrong in the middle of the night and very fast to respond… Read Full Review

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★★☆☆☆

“Poor Billing Support”

Written on: 07/12/2014 by Dixon252 (1 review written)

Every month, and I mean EVERY month, EUKhost FAIL to take payment - they have been told every month to take payment from card details they hold on file, and every month they fail to do so - it's tiring, fed up with poor billing service… Read Full Review

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★★★★★

“Support by Matthew M @ EUKHOST”

Written on: 06/12/2014 by Sweeney324 (1 review written)

I Have been an EUKHost customer for many years, I currently have 50 sites hosted on their cloud service which has been a great economic solution, but of late the server has been getting congested and full whilst I await an account transfer. I have been having massive problems with database crashes and sites breaking as their SQL database fills and dies. I contacted EUK via chat expecting to be told it was up to me to empty and sort stuff but thanks to the lengthy assistance of the adviser who… Read Full Review

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★★★★★

“Great service and customer support”

Written on: 21/11/2014 by safnah (1 review written)

Great quality and variety of web hosting services with fantastic customer support 24/7. Competitive services price comparing with other companies… Read Full Review

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★★★★★

“Nicest support ”

Written on: 09/11/2014 by AlexJH1989 (1 review written)

Eukhost surprised me with it's excellent customer service that I never met anywhere before. Before I signed up with them, I had few legal questions and almost instantly they were answered in a live chat on their website. Most pleasant part that they gave me my personal assistant that answers any of my technical / legal questions in Skype! Wow! Your php function isn't allowed by server configuration - you just ask a guy why instead of having to look for documentation or create a ticket. My… Read Full Review

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★★★★★

“great support, very friendly support team especially...”

Written on: 30/10/2014 by eliasahmar (1 review written)

great support, very friendly support team especially the operator "Leon" they helped me in everything and were so patience. I give them 5/5 and recommend this company to everyone. they even transferred my domain name to their registrar for free! :) I am so happy to deal with them… Read Full Review

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★☆☆☆☆

“webhosting.uk.com & eukhost.com same company, same...”

Written on: 28/10/2014 by RBanksLemi (1 review written)

Both are the same: webhosting.uk.com & eukhost.com Same office, same website just different color, same lousy down time service Registered Office: Suite 1, 7 Commercial Street, Morley, Leeds, West Yorkshire, LS27 8HX Data Centre Address: Blue Square Data Centre, Maidenhead, Berkshire, UK … Read Full Review

Eukjames's Response to RBanksLemi's Review

Written on: 30/10/2014

Both eUKhost and WHUK are two divisions of the same parent company Hyperslice Ltd. Please share your details, I will look into your issue and update you accordingly.

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Eukjames's Response to RBanksLemi's Review

Written on: 30/10/2014

Both eUKhost and WHUK are two divisions of the same parent company Hyperslice Ltd. Please share your details, I will look into your issue and update you accordingly.

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★★★★★

“Very Helpful”

Written on: 03/10/2014 by ghMurphy-Alt224 (1 review written)

The Live Chat feature of EUKHost is fantastic, I was very impressed… Read Full Review

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★★★★★

“Excellent Service”

Written on: 03/10/2014 by SharonStevens (1 review written)

Shawn from the Billing Team was brilliant in helping me update my account. Being a natural blonde, I chose the wrong payment option and couldn't understand why my the server didn't recognise my domain. Technical support passed me to Shawn who was quick to advise and update my invoice. I logged in and paid it immediately. Very little time wasted. As a developer, I couldn't live without the live chat service, it is quick and staff are well trained. I hope eUK continue to keep up the high… Read Full Review

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★★★★★

“Just a good service”

Written on: 26/09/2014 by MakailaHardy453 (1 review written)

just good service, just like the title. getting help on point is all I need… Read Full Review

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★★★★★

“Mail Server Problem”

Written on: 25/09/2014 by lgRegan199 (1 review written)

The operator Brad T was very helpful and fast… Read Full Review

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★★★★★

“Setting up a Shared hosting plan”

Written on: 23/09/2014

Eukhost have always offered great, speedy support. Just used their live chat service to set up my newdomain hosting package. The live person, Allen Gibson was a great help. Thank you… Read Full Review

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★★★★★

“Great service and super spport”

Written on: 11/09/2014 by Toby224 (1 review written)

I would recommend anyone to use EUKhost. I have been using them for several Years and I have been pleased with their service thoughout that period. On the rare occasions when there are any problems the support from the support staff is second to none, especially support member Rich D who has the patience of "jove" and will help and explain what has gone wrong and then offer advice to help reduce risk of problems in the future. I am happy to give a 5 star to everyone at EUKHost for the many… Read Full Review

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★★★★★

“Fantastic Support and Help”

Written on: 09/09/2014 by shaunmcveigh (1 review written)

I talked to Mario Tonight expecting the worse and that my adjusting files, led me to believe that i had lost my site, and that i would surely have to start again from scratch. After explaining to Mario, my Dilemma and the process i had completed, straight away he knew what i was trying to say, as i am a layman at heart. Magic Mario then proceeded to correct the mistakes i had made. But now only that, he showed and pointed me to tutorials, and explained to me exactly what he had done, in order… Read Full Review

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★★★★★

“Great”

Written on: 05/09/2014 by TristonPutnam1985 (1 review written)

I purchased a hosting account for my two sites, and within twenty four hours my account was live and all migration done. I have also used the live chat facility and found the operators friendly, professional, and very keen to make sure you are happy. I spoke to Brad T who helped me finalise the transfer, and let me know the name servers to point my domains too. All of this was finalised in 24 hours, and really pleased with the whole process and the cost per month is excellent Thanks to EUK Host… Read Full Review

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★★★★★

“mysqld change requested - LiveChat service is great!”

Written on: 03/09/2014 by Figueroaea165 (1 review written)

I needed to updated a piece of code in MySQLd. However I couldn't do it myself. The Live Chat staff member helped me within minutes of me explaining the situation. Thank you!… Read Full Review

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★★★★★

“Live Chat Service”

Written on: 02/09/2014 by Berryie256 (1 review written)

Brad T from the Linux Technical Support was very helpful as are all of the staff i have dealt with at eUKhost. I have been using them now for over a year and a half for all my personal and business needs. Highly Recommended Service along with great hardware and up time, never any issues with down time on servers and if there is they are on it and have it fixed so quickly. One thing i am really loving is the new customer portal area from where you have control of every aspect of your business… Read Full Review

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★★★★☆

“Very helpful”

Written on: 29/08/2014 by funtel (1 review written)

The agents at Eukhost were helpful. The spoke English well, and often understood what I was asking. Technical support migrated my site to VPS, and billing was handled well. It was much easier to request they transfer me to billing and have them issue an invoice to my email rather than click through all of the options on their pages, they were clear on the steps I would need to do and the tickets to make so that things were migrated smoothly. I am satisfied with their help. They do the best… Read Full Review

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★★★★☆

“informative and helpful”

Written on: 29/08/2014 by DavinWare (1 review written)

I had an issue with a failing argument, suport was very informative and helpful and sorted the problem for me… Read Full Review

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★★★★★

“Great service from Brad T”

Written on: 29/08/2014 by Aaliyahr415 (1 review written)

Accidentally deleted our company web site but with the help from Brad T, we were up and running again in less than 10 minutes. Thank you… Read Full Review

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