eUKhost Ltd www.eukhost.com Reviews

★★★★★
4.7 / 5
93% of users recommend this
  • Value For Money

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Latest Reviews

★★★★★

“Great service and super spport”

Written on: 11/09/2014 by Toby224 (1 review written)

I would recommend anyone to use EUKhost. I have been using them for several Years and I have been pleased with their service thoughout that period. On the rare occasions when there are any problems the support from the support staff is second to none, especially support member Rich D who has the patience of "jove" and will help and explain what has gone wrong and then offer advice to help reduce risk of problems in the future. I am happy to give a 5 star to everyone at EUKHost for the many… Read Full Review

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★★★★★

“Fantastic Support and Help”

Written on: 09/09/2014 by shaunmcveigh (1 review written)

I talked to Mario Tonight expecting the worse and that my adjusting files, led me to believe that i had lost my site, and that i would surely have to start again from scratch. After explaining to Mario, my Dilemma and the process i had completed, straight away he knew what i was trying to say, as i am a layman at heart. Magic Mario then proceeded to correct the mistakes i had made. But now only that, he showed and pointed me to tutorials, and explained to me exactly what he had done, in order… Read Full Review

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★★★★★

“Great”

Written on: 05/09/2014 by TristonPutnam1985 (1 review written)

I purchased a hosting account for my two sites, and within twenty four hours my account was live and all migration done. I have also used the live chat facility and found the operators friendly, professional, and very keen to make sure you are happy. I spoke to Brad T who helped me finalise the transfer, and let me know the name servers to point my domains too. All of this was finalised in 24 hours, and really pleased with the whole process and the cost per month is excellent Thanks to EUK Host… Read Full Review

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★★★★★

“mysqld change requested - LiveChat service is great!”

Written on: 03/09/2014 by Figueroaea165 (1 review written)

I needed to updated a piece of code in MySQLd. However I couldn't do it myself. The Live Chat staff member helped me within minutes of me explaining the situation. Thank you!… Read Full Review

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★★★★★

“Live Chat Service”

Written on: 02/09/2014 by Berryie256 (1 review written)

Brad T from the Linux Technical Support was very helpful as are all of the staff i have dealt with at eUKhost. I have been using them now for over a year and a half for all my personal and business needs. Highly Recommended Service along with great hardware and up time, never any issues with down time on servers and if there is they are on it and have it fixed so quickly. One thing i am really loving is the new customer portal area from where you have control of every aspect of your business… Read Full Review

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★★★★☆

“Very helpful”

Written on: 29/08/2014 by funtel (1 review written)

The agents at Eukhost were helpful. The spoke English well, and often understood what I was asking. Technical support migrated my site to VPS, and billing was handled well. It was much easier to request they transfer me to billing and have them issue an invoice to my email rather than click through all of the options on their pages, they were clear on the steps I would need to do and the tickets to make so that things were migrated smoothly. I am satisfied with their help. They do the best… Read Full Review

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★★★★☆

“informative and helpful”

Written on: 29/08/2014 by DavinWare (1 review written)

I had an issue with a failing argument, suport was very informative and helpful and sorted the problem for me… Read Full Review

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★★★★★

“Great service from Brad T”

Written on: 29/08/2014 by Aaliyahr415 (1 review written)

Accidentally deleted our company web site but with the help from Brad T, we were up and running again in less than 10 minutes. Thank you… Read Full Review

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★★★★★

“great job”

Written on: 27/08/2014 by Michaelad1992 (1 review written)

great job, great job, great job, great job, really good job & solve my issue thanks Priscilla V… Read Full Review

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★☆☆☆☆

“Been with them a Decade - They Keep getting Worse”

Written on: 25/08/2014

I was a very loyal customer of theres, spending hundreds of pounds per month any was quite happy with the service, however it seams like every 12 months I have at least day of unexpected downtime :( over the last 9 months, I have moved 95% of my hosting to a different UK Based hosting cloud company for 10% of what my eUKHost bill was, and been actively monitoring the downtime, in 9 months ive had a grand total of 3 instances of downtime, with an average duration of 3 minutes per issue… Read Full Review

Eukjames's Comment

Written on: 26/08/2014

I am not able to figure out your account details in our billing system. If you could provide your details then I would be able to go through all the support instances. You can also email me the details.

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★★★★★

“Sinclais J helped till all was fixed !!! Greatest help !!!”

Written on: 24/08/2014

I need to express my appreciation towards Sinclais J from eukhost who helped me with every detail of a situation I was in because of a DNS mixup. Moreover, the whole team (support) has been GREAT with helping to set up our new reseller account. All tickets have been answered or been taken care of within incredible time (most of the time under an hour... actually replies seem to be instant when I compare to my previous host). Bottom line, I would like to thank the whole team and tell them to… Read Full Review

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★★★★★

“Great support from Brad T”

Written on: 23/08/2014 by ChromePlated (1 review written)

I messed up my server and Brad T was great in assisting me. Perfect support on a server that is strong and generally faultless. This problem was caused by myself rather than the server itself Good stuff and brilliant support! Brad T helped me so much this evening, but on other occasions other agents were equally as helpful… Read Full Review

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★★★★★

“I really appreciate support of eukhost and one of is...”

Written on: 22/08/2014 by Darwin107 (1 review written)

I really appreciate support of eukhost and one of is team member. she is awsome and very helpfull.Thanks alot… Read Full Review

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★★★★★

“Quick and professional help”

Written on: 21/08/2014 by kvMcCarthy192 (1 review written)

I really appreciate live chat helping me fix the problem I was dealing almost all day. Thank you Brad T!… Read Full Review

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★★★★★

“thanks to Enrique for always solving problems in a...”

Written on: 21/08/2014

thanks to Enrique for always solving problems in a matter of minutes !… Read Full Review

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★★★★★

“Locking Down Hosting”

Written on: 20/08/2014 by FrontlinePaintball (1 review written)

Spoke to an advisorĀ regarding a number of matters. Sorted everything out swiftly and efficiently. Can't thank him enough. Much appreciated. Thanks… Read Full Review

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★★★★★

“Provided useful information that allowed me to...”

Written on: 20/08/2014 by 257Gill (1 review written)

Provided useful information that allowed me to complete my tasks… Read Full Review

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★★★★☆

“first class support”

Written on: 18/08/2014

As ever the support was excellant. I have only given 4 stars because the session kept stopping, which could have been caused by other connection problems unrelated… Read Full Review

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★★★★★

“Great hosting packages, excellent uptime and great service”

Written on: 17/08/2014 by Wengus (1 review written)

I have been with eukhost for about 3 years now and they are great hosts. I've never had a website go down on me or ever been hacked. Their 27/7 live chat support is incredibly helpful and it feels like their support team go above and beyond the call of duty. One particular person, Enrique B, managed to restore a website from a different hosting company within 10mins. I bought a domain recently and it was activated within 30mins. This is great because I've had experience with another hosting… Read Full Review

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★★★☆☆

“Improvements”

Written on: 16/08/2014 by 1983Wood (1 review written)

Today when I was talking to the technician I found two things that can be improved. The first one is that if customers are allowed to change the IP's for the ns records themselves, then we (the customers) don't have to spend an extra time opening a ticket or chatting with someone to fix the problem. The second thing that can be improved is that when the customer is reviewing the technician and send the review, the message saying that the review has been sent and it's waiting for approval is… Read Full Review

Eukjames's Comment

Written on: 26/08/2014

Thank you for the constructive feedback. We have started working on your suggestions, it would be implemented soon.

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