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| Reliability | 3.7/10   |
|---|---|
| Customer Service | 2.8/10 |
| Speed Consistency | 3.2/10 |
| Value for Money | 3.5/10 |
| Overall rating | 3/10 |
Full review by
quest07
on 31st Jul 2008
User Rating : 8
Respect :
0
I've been with DST for 18 months now and never experienced any problems. The broadband speed's ok and so is the phone service. I've recently thought about changing to another provider as they offered me a slightly better deal but as there's a £50 cancellation fee so it's not really worth of hassle. I think that's the only bad point of DST that I can think of - for me anyway...
quest07's review and ratings | 70 words
Review by
rowenawang
on 23rd Apr 2008
User Rating : 0
Respect :
0
It was very difficult to make a good communication with customer servicer I personally wont trust them on agreements. Overall, be careful on every aspect of being with this company and keep a very close eye on your account. As far as I am concerned they have overcharged me.
rowenawang's full review | 89 words
Review by
Rayblue10
on 11th Apr 2008
User Rating : 1
Respect :
0
Now dropped to 700kb. They tell me they will get an engineer to sort it @ £140. Now there is a £50.00 leaving fee as far as I am concerned therefore due to my experience with this internet provider I do not recommend directsavetelecom.co.uk to anyone.
Rayblue10's full review | 57 words
Review by
weaver1
on 4th Jan 2008
User Rating : 8
Respect :
0
I have found DST provide a reliable broadband and telephone service although I can only receive 2MB on my telephone line and therefore I don't know how reliable DST are in that way. Customer services via telephone helpful. Telephone - seems cheaper calls than BT.
weaver1's full review | 59 words
Review by
Guest.
on 16th Dec 2007
User Rating : 1
Respect :
0
I have been with DST Broadband for 10 months now, and I'm still waiting for my free e-mail address. As for speed, I've had 3.2 meg for 10 days! NOW 612.meg. Can't wait to leave. 50 cancelation fee. Think twice, STAY CLEAR.
Guest.'s full review | 43 words
Review by
charla102
on 21st Oct 2007
User Rating : 0
Respect :
0
I would not go with DST - Direct Save Telecom if they were the last Broadband provider in the world - total waste of time. They keep reducing their rates....I wonder why?!?!!?
charla102's full review | 127 words
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