Falcon 211 GGO Reviews

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The lack of a light on the inside of a £3000 oven is unacceptable and an attempt to cut costs (penny pinching, it seems).

The lack of a grill at eye height is common, but foolish and not designed by a cook.

The problems unique to Falcon, of a grill which breaks down very soon after purchase and an oven which breaks down not long after, both appear not specific to me, but also to other customers.

A service engineer I spoke to suggested that the accountants had been at the product. For example, cutting product costs to improve margins. One example of how this was done involved reducing the number of hinges (or nuts on hinges, I can not remember), so cutting costs, but not immediately being obvious to the consumer that their product was any less well engineered). However, this appears to have come at the exopense of the Falcon 211 GGO longevity.

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I agree with the other reviewers - my very expensive Falcon range cooker started to malfunction after only a few years. I actually found a Falcon 'expert' through their customer services who completely failed to help (he didn't even attempt a repair or service because he said he was only familiar with catering versions!) I am now having to consider replacing my cooker with a more reliable make, at considerable cost. I expected it to last a lifetime!!

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Having to scrap my £3000 Falcon 211 GGO cooker after a few years because simple spares not available. Manufacturer seemingly was not interested in supplying information about spares. Oven is also very poorly insulated - keeps the kitchen warm in the winter though.

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Had this 6 years. Paid £2,800-could have got cheap make for £600-700. Wish I had. Only had domestic use. 2 years ago thermocouple went on one oven (£150), now grill and oven stopped working, dealer has quoted £550 +vat (£650) to repair. No movement from dealer or Falcon, whose attitude is similarly it's got a 3 year warranty which has expired. That's legally quite correct but I paid 4 times the price of a cheap brand at that time, this product has "Professional Kitc ...