saga pet insurance reviews | Watch This Item.

Average Ratings
Customer service7.3/10
Value for Money5/10
Overall rating6/10
67% Recommended2 out of 3 Reviews
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3- Saga Pet Insurance Reviews

  • Full review by
    Guest.
    on 3rd Nov 2008


    User Rating : 3
    Respect : 0

    Good Points: Friendly customer service.

    Bad Points: Huge increases in cost.

    General comments: The cost for my 7 year old dog started at around £8 (when he was 6 months old). I have complained in the past at the steep rises and was told it was due to increase in vet fees. The renewal has just arrived and they now want £33 a month, this is a step too far and I am now going to change insurers. They are almost double the cost of some other insurers for much the same cover.
    Guest's review and ratings     | 83 words

  • Review by
    jprainford
    on 22nd Sep 2008


    User Rating : 8
    Respect : 0

    I have 2 cats covered by my policy and needed to make a claim in the first year when one of my cats was shot and needed major surgery. I found Saga staff very sympathetic and helpful and my claim was rapidly processed. Although luckily my cat made a complete recovery I have since increased my policy from basic cover to lifetime cover as I realise now he could have been left with lasting problems.
    jprainford's full review     | 107 words

  • Review by
    Guest.
    on 25th Jan 2008


    User Rating : 7
    Respect : 0

    A company that I trust that gives a good service at a price but possibly rather self-satisfied. Easy phone contact with helpful people, payment fairly prompt and no quibbles though all my claims have been straightforward injuries for vet costs. Annual premium (top category) has virtually doubled in 3 years. Explanation being that more claims and increase in vets fees. No opportunity to drop those aspects of insurance that are unimportant to me eg holiday cancellation. Mean rate for boarding ...
    Guest's full review     | 90 words


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