Express Car Insurance Reviews - www.expressinsurance.co.uk

01698 787566
★★☆☆☆
1.6 / 5
129
16% of users recommend this
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  • Value For Money

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Express Car Insurance www.expressinsurance.co.uk
Express Car Insurance www.expressinsurance.co.uk

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Latest Reviews

★☆☆☆☆

“This is Absolutely Appalling”

Written on: 22/06/2015 by BrynleeShepherd192 (1 review written)

Where do I start this company is appalling you wait for ages on an 0800 only to be told you'll be rung back which doesn't happen. They have taken money from my bank account and then sent a letter threatening collection agencies and cancelled my policy stating that the police would stop me as the vehicle has been removed form the MID database. I've only had the car for 3 weeks and they want over £180.00, plus what they've already taken. I run a fleet of over 50 vehicles and never have I seen… Read Full Review

By Expressinsurance

Written on: 23/06/2015

Hi there, we'd like to look into this for you. Can you please email your details using the link at the top of the page, including your postcode and the best number to contact you on? Thanks, Carol.

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★☆☆☆☆

“terrible customer services.”

Written on: 18/06/2015 by AlexandriaHealy1956 (1 review written)

What can I say? Absolutely terrible! Sit on hold for hours or get told you will be called back (doesn't happen) Even worse than the bad customer services is their inability to upload details to MID, so literally every time our car is used we trigger anpr cameras or get stopped by police, they say they're poweless to do anything absolute bloody joke, avoid at all cost!… Read Full Review

By Expressinsurance

Written on: 19/06/2015

Hi there, we'd like to look into this for you. Can you please email your details using the link at the top of the page, including your postcode and the best number to contact you on? Thanks, Paul.

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Cypherious's Comment

Written on: 22/06/2015

What would be the point in that? I've been phoning every single day for the last 14 days, just to be ignored and fobbed off.
What do you possibly think you can fix via email that your incompetent agent haven't been able to via phone?

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By Expressinsurance

Written on: 24/06/2015

Hi there, if you provide your details, we can pass your file to our Customer Relations department to investigate this matter for you. Thanks, Carol

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★☆☆☆☆

“Terrible service received ”

Written on: 10/06/2015 by Houghton441 (1 review written)

Didn't receive confirmation email of insurance. Called customer services, it took them 1h 30 mins to answer and then they say they will call me back! Bloody cheek! !!!!!!… Read Full Review

By Expressinsurance

Written on: 10/06/2015

Hi there, we'd like to look into this for you. Can you please email your details using the link at the top of the page, including your postcode and the best number to contact you on? Thanks, Natalie.

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★☆☆☆☆

“Negative Experience”

Written on: 31/05/2015 by Smith387 (1 review written)

All started well but after a change of address we were given a new quote that was around four times more than we were paying, with the option to accept or decline. They called while I was out and refused to call back at a more convenient time saying I had to sort it right then as my policy would expire before the week was out. The call got cut off and I contacted them via the website to decline the new rate. Then then stated that they had no record that it was going to expire therefore I had… Read Full Review

By Expressinsurance

Written on: 01/06/2015

Hi there, we'd like to look into this for you. Can you please email your details using the link at the top of the page, including your postcode and the best number to contact you on? Thanks

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★☆☆☆☆

“rip off!!!”

Written on: 29/05/2015 by pdd89 (1 review written)

£50 cancelation fee on top of final directed debit. For what? just a joke… Read Full Review

By Expressinsurance

Written on: 30/05/2015

Hi there, we'd like to look into this for you. Can you please email your details using the link at the top of the page, including your postcode and the best number to contact you on? Thanks

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★★★★★

“quick easy and cheap!!!!”

Written on: 21/05/2015 by SamanthaCooke244 (1 review written)

this was my first time getting car insurance online, it was quick, easy and I am very happy with the price of my quote..... brilliant! would recommend! !… Read Full Review

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★☆☆☆☆

“Terrible! Avoid”

Written on: 19/05/2015 by asha197 (1 review written)

Got told by letter today, they are cancelling my policy in 7 days due to not recieving a copy of my licence, total lies posted it to them, tried ringing gave up in the end,how long is it possible to stay on hold for? sent an email but not expecting a reply, wish i had read these reviews beforehand… Read Full Review

By Expressinsurance

Written on: 20/05/2015

Hi there, we'd like to look into this for you. Can you please email your details using the link at the top of the page, including your postcode and the best number to contact you on? Thanks, Paul.

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★☆☆☆☆

“Rip off merchants”

Written on: 27/04/2015 by hinksy89 (1 review written)

Utter rubbish. They say I need to cancellation my policy on my old car and pay a cancellation fee and that I need to take out another policy and pay a deposit. Surely it's not this hard to change a vehicle on a policy… Read Full Review

By Expressinsurance

Written on: 04/05/2015

Hi there, we'd like to look into this for you. Can you please email your details using the link at the top of the page, including your postcode and the best number to contact you on? Thanks, Paul.

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★★★☆☆

“review is asked for to quickly to form a proper...”

Written on: 23/04/2015 by Savanaha443 (1 review written)

review is asked for to quickly to form a proper opinion but service ok so far… Read Full Review

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★☆☆☆☆

“Police stop me everyday saying I'm not insured!”

Written on: 18/04/2015 by Annoyeddriver (1 review written)

Everyday I get stopped at least twice by police, I paid £250 for a deposit to take out this insurance however my details have NOT been sent to the MID ( motor insurance database ) thus meaning I trigger every police car and ANPR camera everywhere I go, after waiting on the phone for hours I get told they have done all they can, when clearly they haven't because if they would of, my car would be on the MID. I wish I stayed with my previous insurance provider… Read Full Review

By Expressinsurance

Written on: 20/04/2015

Hi there, we'd like to look into this for you. Can you please email your details using the link at the top of the page, including your postcode and the best number to contact you on? Thanks, Paul.

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★★★★★

“excellent”

Written on: 12/04/2015 by alhajiboik56 (1 review written)

The customer service and document delivery was superb… Read Full Review

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★☆☆☆☆

“RIP OFF MERCHANTS”

Written on: 02/04/2015 by Rodgers493 (1 review written)

stay away they take your deposit for car insurance then cancel after 7 days with absolute pathetic excuses ,they never call you back or reply to emails… Read Full Review

By Expressinsurance

Written on: 20/04/2015

Hi there, we'd like to look into this for you. Can you please email your details using the link at the top of the page, including your postcode and the best number to contact you on? Thanks, Paul.

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★☆☆☆☆

“Review Policy Before Purchase”

Written on: 30/03/2015 by AmericaPowers (1 review written)

I took policy out but the online documents to review before purchase were too detailed and confusing. There was no succinct statement of cover with start and end date and level of cover which I expected. As a result of this I ended up having a start date 3 days in advance (which I use for handiness on comparison sites) and find myself without a car for 3 days as I have already cancelled current insurance. I would be grateful if you could amend this for me without an extra charge as the error… Read Full Review

By Expressinsurance

Written on: 31/03/2015

Hi there, we'd like to look into this for you. Can you please email your details using the link at the top of the page, including your postcode and the best number to contact you on? Thanks, Paul.

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★★★★★

“This is good”

Written on: 27/03/2015 by DestineeStack (1 review written)

I think it is good choice try to new insurens for my and my friends… Read Full Review

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★★★★★

“Great and friendly quick Servic”

Written on: 23/03/2015 by Wiley58 (1 review written)

Good car insurance company and friendly help full service… Read Full Review

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★★★★★

“Fantastic Value Car Insurance”

Written on: 22/03/2015 by Todd160 (1 review written)

I found this company the best value for motor insurance, the cover was arranged in minutes, just a few question and i was covered. Would highly recommend this motor insurance company if your looking for good car cover… Read Full Review

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★☆☆☆☆

“Customer Service non-existant”

Written on: 17/03/2015

Say they are experiencing high call volumes and will ring you back, they dont, when you ring them they pass you around a loop by which time you have lost the will to live. Spent 3 days ringing them and still not got through to speak to them. Rubbish stay well away they want your business but not willing to provide any customer service… Read Full Review

By Expressinsurance

Written on: 23/03/2015

Hi there, we'd like to look into this for you. Can you please email your details using the link at the top of the page, including your postcode and the best number to contact you on? Thanks, Paul.

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★★★★☆

“Easy to apply for”

Written on: 15/03/2015

Very good easy forms to fill in and great response and reasonably priced… Read Full Review

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★★★★★

“Best insurance ever”

Written on: 13/03/2015 by Sarah294 (1 review written)

Best and really easy to use and understand. Loved the price… Read Full Review

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★★★★★

“great value for money”

Written on: 10/03/2015 by davegee1953 (1 review written)

great value compared to my last company saved over £200 cant be bad good lvl of excess etc i hope i dont have to use it but it is there if needed… Read Full Review

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