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Written on: 01/11/2012 by ACSkants (1 review written)
I have always experienced good quality customer service with Phix Clothing, I've required items for various events and requested them to be delivered with a certain time limit and most of the time this has been met, if not the customer service department have always responded to me in a positive manor. The clothing range is constantly getting better with a larger range to chose from. Toni… Read Full Review
Written on: 27/11/2010
After I ordered I read all the reviews on this company and I was really afraid not to get my items. After a few days they wrote me that I had to change one item into another because it has been discontinoued by the manufacturer. I waited a long time and they wrote me that they are awaiting a delivery. So I waited and waited. After I opened a dispute on Paypal they sent my order in one week. The customer service is intransparent but the delivered items are very good. You just have to force them… Read Full Review
Written on: 09/08/2010 by mmevil2 (1 review written)
after ordering a pair of purple winklepickers from phix,i stated reading all this stuff about what a "dodgey"company they are,that they are scam artists ect.this got me worried,especially when i could not get a customer service phone number.however ,they do corespond via e-mail quickly.i became increasingly concerned when it took longer to receive them then i thought it would,but turns out this was the fault of the royal mail,not phix.it took a full month to get them,but they are excellent… Read Full Review
Written on: 28/07/2010
I bought a leather jacket from them. I was pleased with my jacket and the delivery time and also had a 10% voucher for further purchases.
I did buy this jacket through their Ebay shop. Obviously Ebay are very strict about things so I dont know whether that made a difference to me as I have noticed that there are a lot of unhappy people with the company. I guess with Ebay if there is a problem they can sort it out for you… Read Full Review
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