Bannatyne Health Clubs Reviews - www.bannatyne.co.uk

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Latest Reviews

★★☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“This beats all”

Written on: 23/01/2015 by 283Franklin (1 review written)

Bannatyne sold of the large Car park/Tennis court at the side of his Mansfield Gym, now his member's are complaining about not enough space for those going there in cars, now he is saying to his staff sort this out. He gets the money by selling this land to a builder then blames is staff because there are not enough car spacers. You could not make this up could!d YOU… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“this is a rip off ”

Written on: 20/01/2015 by bruceruby (1 review written)

I went and spoke about joining to a nice young girl, but stressed before I actually joined for a month, giving my card to her to take my details that I only want a month as I work away from home a lot and was going to see if it would be worth me bothering as she was taking my details I stressed I am definitely only joined for a month she said yes I,d have to get intouch to pay for another mth so I said fine then found they took money out my account for another month so I stopped the direct… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Once they got ur money they don't care ”

Written on: 18/01/2015 by SkyeFox (1 review written)

Broadstairs gym is terrible run and the staff say things to make u happy but in fact they just lie worse gym I have ever been to … Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“ Bannatyne Grove Park”

Written on: 12/01/2015 by paGentry25 (1 review written)

I joined The Bannatyne Gym in Grove Park. The whole experience was awful!! Not only did the woman who signed me up lie and exploit my lack of knowledge & experience of commercial gym contracts but the staff were so rude and unhelpful. When I called the head office to try and discuss how I could cancel my membership they couldn't have been less interested and all they said was that there was nothing anyone can do as I had signed a contract even though a was being relocated to overseas for work… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Terrible Customer Service”

Written on: 27/12/2014 by msroberts (1 review written)

I join Banatyne Chingford thinking that it would provide better facility than a local community gym. Soon after everything clouded by unfriendly staff. Their attitude has been always patronizing. The terms of contract was not clear so I am trapped now for unwanted two months more. When I asked one of the staff, he pick up my contract and said,"you signed it"... How awful is that to have such response. Banatyne has to know they don't have any value when they provide such disappointing customer… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Do not join the York Bannatyne Health Club - Bad...”

Written on: 12/11/2014 by rowntree4202 (1 review written)

We recently cancelled memebership by post. Notice provided by letter April 2014, giving the York Club 3 months notice. I found out a payment has been taken in August. Bannatyne apparently have not recieved our letter and require a 'word.doc fomat' electronic letter to prove when the letter was created? how bizarre. I stated not everyone has a PC and saves it to a PC and not everyone uses word.doc format! how bizarre. So therefore a typed up letter with signatures is no longer valid guys. Well… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“MONEY GRABBING !!!”

Written on: 19/10/2014 by 106Castro (1 review written)

JOINED THE GYM WHEN I COULD AFFORD IT, I WAS TOLD I WAS ABLE TO CANCEL MY CONTRACT NO QUESTIONS ASKED IF MY CIRCUMSTANCES CHANGED, I LOVED BEING AT THE GYM BUT I GOT FORCED OUT OF MY HOME SO HAD TO GO INTO PRIVATE RENTED ACCOMMODATION, SHORTLY AFTER I HAD A TERRIBLE ACCIDENT SO I COULDN'T ATTEND THE GYM ANY LONGER, I SPOKE TO THE HEAD OFFICE, THEY REFUSED ME CANCELLATION OF THE MEMBERSHIP, AND REQUESTED A DOCTORS NOTE FROM ME, I GOT A DOCTORS NOTE BUT THAT WAS SUFFICIENT ENOUGH I NOW NEED… Read Full Review

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Pt04Cab's Comment

Written on: 27/10/2014

I had a similar experience....I was a member at grove park for over 4yrs but when it started going down hill (dirty grubby and non functioning equipment) I cancelled my membership. They are now saying that they didn't receive my notice of cancellation and want me to pay for another month.
They are not professional and have no concept of customer care...... Join this club at your peril.

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Worst Customer Services”

Written on: 17/10/2014 by 322Gleason (1 review written)

I have been a member of Bannatyne Grove park for a while, I have never had any reason to contact the reception or membership team until recently when I had an issue with my membership. I tried to resolve this issue, after countless effort and their lack of values for customer, I have been asked to pay a month membership which was a mistake from their incompetency. I will never recommend this health club to anyone, because they don't care about their members. I have ever since joined David… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“a health hazard”

Written on: 15/10/2014 by PeytonTimmons94 (1 review written)

utterly filthy. the water in the pool is contaminated and you cannot see anything under the water even with googles, the steam room floor is disgusting. the side of the pool is very slippery. the changing room cupboards have never been cleaned inside. the showers are old and the panels that separate them are stained. very unpleasant experience. asked someone in the gym who goes there regularly and he told me that this is the general hygiene standard of the gym and not a one off… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Lowestoft Club What a Waste !”

Written on: 05/10/2014 by Sidney186 (1 review written)

Having trained at numerous gyms in London and Norwich for years I recently moved to Lowestoft and saw Bannatynes advertising the best club in Town so thought I would join,for £48 a month I expected something special,it is Lowestoft after all NOT LONDON. I didnt expect gym instructors who have no interaction with gym members working out as of course with all gyms you see some inexperienced people doing the silliest things and as a fitness instructor myself,many years ago,I assumed this was a… Read Full Review

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★★☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Hygene”

Written on: 05/10/2014 by Tiah107 (1 review written)

I see that Mansfield is mention more than once, well my daughter as stop going WHY! she went into the steam room and someone had use it for a toilet, all she got when I she reported it the duty manager came with a bucket and mop and they did nothing to find the person… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Bannatyne Exploits”

Written on: 01/10/2014 by Mtroisky (1 review written)

I, like most people, do more of free weights than anything else at a gym. You would find that Bannatyne gyms aren't as well equipped as others. My experiences with the gym attendants haven't been unpleasant but my problem is how Bannatyne exploits your commitment. If you pay upfront for example and your job or for any reason you move to a location that doesn't have a Bannatyne(their presence is very limited), they don't help you at all. You could only suspend your membership, and they charge… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Bannatyne Healts Club Russel Square catastrophics states”

Written on: 29/09/2014 by mac969 (1 review written)

This place would be a nice and small place, but. The place is a bit rundown. 3 out of 5. All excercise machines are used and brougth from another Bannatyne Club. The staff were awful (except Sydney). These people are always think the customers are stupid. They set the pool clock to hurry 5 minutes to close 5 minutes sooner. And they are always lying about that. When you want to suspend or delete your membership (because from this year thez totally changed the old membership system, that was… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“They simple don't care”

Written on: 20/09/2014 by Eliana133 (1 review written)

The staff there don't have a minimum sense of customer service. The gym is quite expensive for what offers, the should consider some discounts to get more clients or improving the gym. … Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“No business sense”

Written on: 19/09/2014

I was a member for 4 years and tried to re-join after working away for a couple of years. I was prepared to pay them ~£600 for a year but balked at the £20 'administration' fee on principle: don't want to pay a firm to take my money. They wouldn't waive it so I went elsewhere. Strange that a firm run by a business 'guru' would have such silly policies. Wonder if Duncan realizes how stupidly his firm is being managed… Read Full Review

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★★★★★
Bannatyne Health Clubs www.bannatyne.co.uk

“Perth is great”

Written on: 17/09/2014 by qbJarvis343 (1 review written)

I've been a member at Perth for years and it's a great place with friendly, helpful staff, good range of classes, quality equipment and a lovely pool, jacuzzis and saunas. Can't fault it really and it's definitely good value for money. Would recommend to everyone… Read Full Review

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★★★☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“This is not the Mansfield I went too”

Written on: 14/08/2014 by Annabellaq331 (1 review written)

The last review was given by a member of staff it must have been it was that long. I have never been given a months membership, now they are saying you cannot have five days it will be seven days with extra to pay.the managers as his favourites in the staff but never greets you in the club or cafe bar and he is never there most be partime?… Read Full Review

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★★★★☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Mansfield Bannatynes”

Written on: 02/08/2014 by gxShields348 (1 review written)

I have been a member for a while and came across the reviews here and so I decided to write review to put the record straight. I don't have loads of money and so a membership is something of a luxury to me. I have been a member of several other gyms in the past in other parts of the country and this compares well on value for money. The other people that use the gym are courteous and respectful, the staff have been great - especially my induction. There was one time I found it difficult… Read Full Review

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★★☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“The company is very money minded,not considering the...”

Written on: 25/07/2014 by Justa (1 review written)

The leisure center facilities looked great, but the company is clearly money minded. During the tour I asked several times "How much is it per month?", thus I was always replied "We'll come to this". I know this is the sales strategy, (show the goods first then name the price), but common sense should be also included. Within the first five minutes I made it clear - I like the leisure center but I'm here for one month only (with work). And asked again - how much is it? "We'll come to this" I… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Bannantyne IM OUT!!!”

Written on: 17/07/2014 by Forsyth486 (1 review written)

Been a member of the dumfries one in Scotland for two years.... It's just toooo busy and you need to swim in circles.... Instead of always looking for new members try think about satisfyingntenones you have.... For that reason, DUNCAN I'm out... You should try giving yourself some advice otherwise you will be back to the ice cream vans… Read Full Review

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