Bannatyne Health Clubs Reviews - www.bannatyne.co.uk

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★★☆☆☆
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Latest Reviews

★★★★★
Bannatyne Health Clubs www.bannatyne.co.uk

“Mansfield Bannatynes - the whole package!”

Written on: 08/07/2014 by laytoni (1 review written)

I joined Bannatynes a week ago and have been every day since! The reception staff welcome you in with a smile and a greeting; they are friendly, approachable and very helpful! Before joining I was taken on a full tour of the facilities and I was given a number of different membership options, including a no contract membership for just £5 more per month which was more suitable for me as I didn't want to commit to a 12 month contract The trainer who did my induction was great. Although I… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Terrible customer service!”

Written on: 06/07/2014 by Kaley194 (1 review written)

When finished my 12 month contract I was told in the Aberdeen Health Club reception that I should do anything and the membership was going to end automatically. For my surprise my account was still debiting and just saw that 3 months later. When called to have my money refunded they said that I should give a notice within 1 month in advance to cancel my subscription and they are not going to refund me, and further, they are going to charge 1 more month because I just cancelled now! Thats… Read Full Review

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★★☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“rylandcleveland”

Written on: 05/07/2014 by ManuelTownsend309 (1 review written)

We used the Mansfield club, you have to pay for your robe £3.00 which have holes and no belts also they are to small or to big, there is no one to take you around because there is only one person on the desk so they leave you to find your way around plus there are to many people going on the same day 30 / 40 of them… Read Full Review

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★★☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“rylandcleveland”

Written on: 04/07/2014 by ManuelTownsend309 (1 review written)

We used the Mansfield club, you have to pay for your robe £3.00 which have holes and no belts also they are to small or to big, there is no one to take you around because there is only one person on the desk so they leave you to find your way around plus there are to many people going on the same day 30 / 40 of them… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Disgusting ”

Written on: 02/07/2014 by Zachery180 (1 review written)

I have used the Russell Square branch and I seriously wonder what any of the Bannatynes staff actually do to earn their money. The receptionists - Reception is an automated turn style where you use a PIN number to enter. There's usually some ghetto assed staff member sat behind the desk looking miserable and unapproachable. If you dare to ask them a question you just get 'computer says no' attitude. The cleaners - They're either incredibly lazy or they need some intense training pronto! The… Read Full Review

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★★★☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“No One Cares Only Your Money”

Written on: 28/06/2014 by RylandCleveland (1 review written)

After many years at this club they did not take my direct debit from the bank then blame us and the bank by stopping our entry saying it was the banks fault, later we found it was their fault as their computer did not take ours and others money that month. then they said that we had to pay the full monies for that month to re join when it was half way through that month, we left, then they sent us a bill for two months having cancell pur membership, and yes this is not a clean gym… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Beware of signing up a contract”

Written on: 22/06/2014 by 355Boyd (1 review written)

It is an overpriced gym. Though it has many facilitates such as Spa, pool, classes etc, if you are mostly interested in using gym equipments, your money will be used to subsidise other facilities. Once you realise this, you would want to leave, but then you realise that in their contract they have mentioned that you have to give a calendar month of notice. So, even if you inform them on 2nd of June, you have to pay for the whole of July !! It is extortion. Just beware of this gym… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“I feel dirty coming out of the pool.”

Written on: 06/06/2014 by Gallagher82 (1 review written)

Bannatynes Quay Street The gym is nice. The pool is an absolute disgrace. The murkyness of the water really does make me question if it is cleaned at all. When swimming lengths I am able to touch the end of the pool before I can physicslly see it, and I have very good goggles. It is not an enjoyable experience. I wouldn't dare open my mouth underwater. I'm sure its not the result of other people in the pool either as I have experienced this at all times of the week… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Filthy and overpriced”

Written on: 30/05/2014 by 304Meyer (1 review written)

I took out a monthly membership for £42 a month. On my first visit someone had deficated in the showers and the whole place was filthy. The men in the jacuzzi told me that it was for men only so I just had a swim in the pool. The floor had hair all over it and there were people washing their private parts in the sauna...unbelievable! I went straight back to ask for a refund to be told that I had to give them one month notice in a letter. I've been a member at many gyms in the past and this is… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Totally NOT recommended !!”

Written on: 27/05/2014 by xiGonzalez492 (1 review written)

Really excited for me and my sisters relaxing spa day at Bannatyne in Bristol. Or so I thought.....So disappointed.my treatment should of lasted 1hr 10min min with 3 treatments and my sister had booked herself a top pedicure for 1hr 15 min Not relaxing at all. After totally messing up our booking. My treatment only lasted 40min with 2 very short treatments. Massage was little to be desired for my kids could of done better. After complaining of my short treatments we found out that My pregnant… Read Full Review

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★★☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“selfish customers-cancelled lessons”

Written on: 01/05/2014 by 99Lloyd (1 review written)

spent my birthday there as a gift from my daughter was in great need of the massage by the end of the day as I was wound up by selfish woman ,one spent hours laying in the sauna taking up half the room,when I asked her to sit up got abusive I complained to member of staff who did nothing,water aerobics cancelled, spinning class cancelled,steam room out of action for the entire morning and two women put their towels and bags on two of the outside sunbeds(only 4 anyway and left them there while… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Dirty and run down gyms. ”

Written on: 23/04/2014

Really run down gyms, rude staff with a can't be bothered attitude. I cancelled my membership and will not be setting foot in one again… Read Full Review

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★★☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Overpriced and bad service”

Written on: 20/04/2014 by Barnsley87 (1 review written)

Well pay 43 pound a month n forgot my own towel other day at barnsley bannantynes , was told I had to pay to loan a towel ??? So I pay 43 pound which is way more expensive than any other gym and u have to apparently pay more to have the option off using there towels . Surely 43 pound off that robbing bloke is enough to supply us with one . I explained to women behind desk it was a common mistake n I needed a towel to dry off and only had a pound for locker . She just laughed n said not my… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Do not waste your time or money (Luton ) ”

Written on: 12/04/2014 by Julia166 (1 review written)

What a shambles, staff are not qualified or trained properly, Duncan bannatyne spa, it's a no from me , I don't have a lot of money but I wanted to save and treat my wife and her friend to a spa day, and I couldn't of picked a more unprofessional load of tripe of a spa than this sorry excuse. Please do not send your loved ones here, because I guarantee disappointment. Instead of squirreling away your money mr bannatyne, try paying out and preparing your staff and facilities. 0/ 5 from me… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Join at your peril”

Written on: 31/03/2014 by ttgott (1 review written)

After being a member of the russell sq branch, i decided to leave. After giving my notice I was then told i had to pay a further months charge. Ended up paying for 2 months i never used. It was worth it though as i did not have to try and communicate with there service team who were worst than worse.They are now pulling the same trick with my wife, who has had to cancel her direct debit. I guess theyll send her a threatening letter next. Pooor… Read Full Review

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Mark832667's Response to ttgott's Review

Written on: 02/07/2014

I agree with your comments about the staff at Russell Square branch. I've found them to be absolutely appalling too. Unhelpful, lazy, bad mannered and no skills for dealing with customers.

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★★☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“3yr old not allowed in to use the toilet waiting at F/desk”

Written on: 28/03/2014 by Richeastbourne (1 review written)

Arrived at the front desk in eastbourne Bannatynes yesterday. When trying to enter my daughters membership was on hold. I paid by card for the first month a week before as she has reached the 3yr old £10 PCM stage. 15 mins later she asked me "I needed a wee". I asked to be let in & I would come back to resolve - their admin error. NO - wait this should take to long. 5 mins later I asked again & was told to wait. " please can I take my daughter in the club & resolve this as soon as… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Membership Issues”

Written on: 12/03/2014 by ZanderCoffey (1 review written)

I am writing to express my frustration and share with you all the issue of Bannatynes Chingford Gym who have changed their membership notice period to one month for everyone (not that they bothered telling everyone that I just happened to be part of a conversation when we were discussing the notice period with one of their Managers there) and that you had up to and including the 1st of the month to hand in your notice, if you handed it in any other date after the 1st of the month, you had to… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“treatment ”

Written on: 28/02/2014 by Norris438 (1 review written)

I recently booked a 2 for 1 package at bannatyne spa at fairfield.The massage was not good at all!! My therapist only effleurage and didn't put any effort into it and i felt liker she couldn't be bothered .The massage didn't flow as my therapist kept taking her hands off to get oil which was not near to the bed.My friend and i had the double room so was hoping to enjoy the treatment together but the therapist would make eye contact and giggle to each other and every time they did their hands… Read Full Review

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★★☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Luton gym poolside area”

Written on: 06/02/2014

I have been a member here now for some time . I need to let you be aware in case you have bought a day visit pass . The boiler has always been a problem over the years . The knock on effect today 4feb is that the showers were cold, no hot water. This is not a new thing! I have seen people today in the sauna areas using wash gels and then getting in to the pool. I have reported it and hopefully they will be acting on it. If you have bought a pass for the day ring up before you go to and make… Read Full Review

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★★★★☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Great friendly gym Livingston”

Written on: 28/01/2014 by pink-jelly-bean (2 reviews written)

This gym is good value for money, and the staff are very friendly. It is always clean and tidy and the showers are always hot, even when its busy. The classes are varied, hard work, and enjoyable. I have been a member of other big name gyms and this is the best value for money and service I have experienced. I really enjoy my membership and it is worth every penny… Read Full Review

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