Bannatyne Health Clubs Reviews - www.bannatyne.co.uk

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Latest Reviews

★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Bannatyne Exploits”

Written on: 01/10/2014 by Mtroisky (1 review written)

I, like most people, do more of free weights than anything else at a gym. You would find that Bannatyne gyms aren't as well equipped as others. My experiences with the gym attendants haven't been unpleasant but my problem is how Bannatyne exploits your commitment. If you pay upfront for example and your job or for any reason you move to a location that doesn't have a Bannatyne(their presence is very limited), they don't help you at all. You could only suspend your membership, and they charge… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Bannatyne Healts Club Russel Square catastrophics states”

Written on: 29/09/2014 by mac969 (1 review written)

This place would be a nice and small place, but. The place is a bit rundown. 3 out of 5. All excercise machines are used and brougth from another Bannatyne Club. The staff were awful (except Sydney). These people are always think the customers are stupid. They set the pool clock to hurry 5 minutes to close 5 minutes sooner. And they are always lying about that. When you want to suspend or delete your membership (because from this year thez totally changed the old membership system, that was… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“They simple don't care”

Written on: 20/09/2014 by Eliana133 (1 review written)

The staff there don't have a minimum sense of customer service. The gym is quite expensive for what offers, the should consider some discounts to get more clients or improving the gym. … Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“No business sense”

Written on: 19/09/2014

I was a member for 4 years and tried to re-join after working away for a couple of years. I was prepared to pay them ~£600 for a year but balked at the £20 'administration' fee on principle: don't want to pay a firm to take my money. They wouldn't waive it so I went elsewhere. Strange that a firm run by a business 'guru' would have such silly policies. Wonder if Duncan realizes how stupidly his firm is being managed… Read Full Review

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★★★★★
Bannatyne Health Clubs www.bannatyne.co.uk

“Perth is great”

Written on: 17/09/2014 by qbJarvis343 (1 review written)

I've been a member at Perth for years and it's a great place with friendly, helpful staff, good range of classes, quality equipment and a lovely pool, jacuzzis and saunas. Can't fault it really and it's definitely good value for money. Would recommend to everyone… Read Full Review

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★★★☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“This is not the Mansfield I went too”

Written on: 14/08/2014 by Annabellaq331 (1 review written)

The last review was given by a member of staff it must have been it was that long. I have never been given a months membership, now they are saying you cannot have five days it will be seven days with extra to pay.the managers as his favourites in the staff but never greets you in the club or cafe bar and he is never there most be partime?… Read Full Review

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★★★★☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Mansfield Bannatynes”

Written on: 02/08/2014 by gxShields348 (1 review written)

I have been a member for a while and came across the reviews here and so I decided to write review to put the record straight. I don't have loads of money and so a membership is something of a luxury to me. I have been a member of several other gyms in the past in other parts of the country and this compares well on value for money. The other people that use the gym are courteous and respectful, the staff have been great - especially my induction. There was one time I found it difficult… Read Full Review

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★★☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“The company is very money minded,not considering the...”

Written on: 25/07/2014 by Justa (1 review written)

The leisure center facilities looked great, but the company is clearly money minded. During the tour I asked several times "How much is it per month?", thus I was always replied "We'll come to this". I know this is the sales strategy, (show the goods first then name the price), but common sense should be also included. Within the first five minutes I made it clear - I like the leisure center but I'm here for one month only (with work). And asked again - how much is it? "We'll come to this" I… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Bannantyne IM OUT!!!”

Written on: 17/07/2014 by Forsyth486 (1 review written)

Been a member of the dumfries one in Scotland for two years.... It's just toooo busy and you need to swim in circles.... Instead of always looking for new members try think about satisfyingntenones you have.... For that reason, DUNCAN I'm out... You should try giving yourself some advice otherwise you will be back to the ice cream vans… Read Full Review

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★★★★★
Bannatyne Health Clubs www.bannatyne.co.uk

“Mansfield Bannatynes - the whole package!”

Written on: 08/07/2014 by laytoni (1 review written)

I joined Bannatynes a week ago and have been every day since! The reception staff welcome you in with a smile and a greeting; they are friendly, approachable and very helpful! Before joining I was taken on a full tour of the facilities and I was given a number of different membership options, including a no contract membership for just £5 more per month which was more suitable for me as I didn't want to commit to a 12 month contract The trainer who did my induction was great. Although I… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Terrible customer service!”

Written on: 06/07/2014 by Kaley194 (1 review written)

When finished my 12 month contract I was told in the Aberdeen Health Club reception that I should do anything and the membership was going to end automatically. For my surprise my account was still debiting and just saw that 3 months later. When called to have my money refunded they said that I should give a notice within 1 month in advance to cancel my subscription and they are not going to refund me, and further, they are going to charge 1 more month because I just cancelled now! Thats… Read Full Review

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Contractcomplaints's Comment

Written on: 18/08/2014

When you signed up for the contract i am sure you signed saying you agreed to the terms and conditions of the club? How can you then blame the company for not following the cancellation terms of your contract, which you agreed with when initially joining?? therefore the only person to blame for having to pay the extra cost is yourself.

For the record, i do not work for bannatynes, nor have i, just fed up of people complaining about contracts, when they have had every chance to read and ask questions about them before they sign them.

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★★☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“rylandcleveland”

Written on: 05/07/2014 by ManuelTownsend309 (1 review written)

We used the Mansfield club, you have to pay for your robe £3.00 which have holes and no belts also they are to small or to big, there is no one to take you around because there is only one person on the desk so they leave you to find your way around plus there are to many people going on the same day 30 / 40 of them… Read Full Review

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★★☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“rylandcleveland”

Written on: 04/07/2014 by ManuelTownsend309 (1 review written)

We used the Mansfield club, you have to pay for your robe £3.00 which have holes and no belts also they are to small or to big, there is no one to take you around because there is only one person on the desk so they leave you to find your way around plus there are to many people going on the same day 30 / 40 of them… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Disgusting ”

Written on: 02/07/2014 by Zachery180 (1 review written)

I have used the Russell Square branch and I seriously wonder what any of the Bannatynes staff actually do to earn their money. The receptionists - Reception is an automated turn style where you use a PIN number to enter. There's usually some ghetto assed staff member sat behind the desk looking miserable and unapproachable. If you dare to ask them a question you just get 'computer says no' attitude. The cleaners - They're either incredibly lazy or they need some intense training pronto! The… Read Full Review

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★★★☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“No One Cares Only Your Money”

Written on: 28/06/2014 by RylandCleveland (1 review written)

After many years at this club they did not take my direct debit from the bank then blame us and the bank by stopping our entry saying it was the banks fault, later we found it was their fault as their computer did not take ours and others money that month. then they said that we had to pay the full monies for that month to re join when it was half way through that month, we left, then they sent us a bill for two months having cancell pur membership, and yes this is not a clean gym… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Beware of signing up a contract”

Written on: 22/06/2014 by 355Boyd (1 review written)

It is an overpriced gym. Though it has many facilitates such as Spa, pool, classes etc, if you are mostly interested in using gym equipments, your money will be used to subsidise other facilities. Once you realise this, you would want to leave, but then you realise that in their contract they have mentioned that you have to give a calendar month of notice. So, even if you inform them on 2nd of June, you have to pay for the whole of July !! It is extortion. Just beware of this gym… Read Full Review

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Contractcomplaints's Comment

Written on: 18/08/2014

once again i will repeat the comment i made earlier:

When you signed up for the contract i am sure you signed saying you agreed to the terms and conditions of the club? How can you then blame the company for not following the cancellation terms of your contract, which you agreed with when initially joining?? therefore the only person to blame for having to pay the extra cost is yourself.

For the record, i do not work for bannatynes, nor have i, just fed up of people complaining about contracts, when they have had every chance to read and ask questions about them before they sign them.

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“I feel dirty coming out of the pool.”

Written on: 06/06/2014 by Gallagher82 (1 review written)

Bannatynes Quay Street The gym is nice. The pool is an absolute disgrace. The murkyness of the water really does make me question if it is cleaned at all. When swimming lengths I am able to touch the end of the pool before I can physicslly see it, and I have very good goggles. It is not an enjoyable experience. I wouldn't dare open my mouth underwater. I'm sure its not the result of other people in the pool either as I have experienced this at all times of the week… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Filthy and overpriced”

Written on: 30/05/2014 by 304Meyer (1 review written)

I took out a monthly membership for £42 a month. On my first visit someone had deficated in the showers and the whole place was filthy. The men in the jacuzzi told me that it was for men only so I just had a swim in the pool. The floor had hair all over it and there were people washing their private parts in the sauna...unbelievable! I went straight back to ask for a refund to be told that I had to give them one month notice in a letter. I've been a member at many gyms in the past and this is… Read Full Review

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★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Totally NOT recommended !!”

Written on: 27/05/2014 by xiGonzalez492 (1 review written)

Really excited for me and my sisters relaxing spa day at Bannatyne in Bristol. Or so I thought.....So disappointed.my treatment should of lasted 1hr 10min min with 3 treatments and my sister had booked herself a top pedicure for 1hr 15 min Not relaxing at all. After totally messing up our booking. My treatment only lasted 40min with 2 very short treatments. Massage was little to be desired for my kids could of done better. After complaining of my short treatments we found out that My pregnant… Read Full Review

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★★☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“selfish customers-cancelled lessons”

Written on: 01/05/2014 by 99Lloyd (1 review written)

spent my birthday there as a gift from my daughter was in great need of the massage by the end of the day as I was wound up by selfish woman ,one spent hours laying in the sauna taking up half the room,when I asked her to sit up got abusive I complained to member of staff who did nothing,water aerobics cancelled, spinning class cancelled,steam room out of action for the entire morning and two women put their towels and bags on two of the outside sunbeds(only 4 anyway and left them there while… Read Full Review

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