Barry Grainger Insurance Reviews - www.barrygraingerinsurance.co.uk

Click here if this is your business
★☆☆☆☆
1.3 / 5
8% of users recommend this
Click here if this is your business
  • Customer Service

  • Value For Money

Media Gallery for Barry Grainger Insurance www.barrygraingerinsurance.co.uk

Barry Grainger Insurance www.barrygraingerinsurance.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“BUNCH OF CHEATS!!!”

Written on: 04/07/2014 by Reviewer_123 (1 review written)

Been a nightmare since day one. They take your money then say that they are canelling your policy because you havent called them to confirm your details- i just did when i bought the insurance! Then when you do call they dont have anyone available and say they will call you back - of course they never do and just say they are cencelling your policy agian. Then they want license details, utility bills, inside leg measurements?? Bunch of rude scums!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Had my Insurance for the last year through Barry...”

Written on: 30/06/2014 by Walshsz162 (1 review written)

Had my Insurance for the last year through Barry grainger. I also had to make a claim for the first time and the whole process was handled smoothly and easily. The approved repairers were also top quality. They do request a lot of information when taking the policy out and after reading previous reviews I called the company to confirm that they were all received and I have had no problems. I am also impressed since receiving my renewal notice as the price was quite competitive to start with… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“car insurance”

Written on: 30/06/2014 by ReginaBurke (1 review written)

Avoid this company at any cost. Its not worth it. Company full of incompetent staff. After 7 months of insurance company demands proof of NCD. All documents were sent 7 months earlier. How does that work and they ask me to contact my previous insurer for documents. Just avoid this company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Useless atrocious incompetent....to give you a flavour”

Written on: 26/06/2014 by RachelMacDonald165 (1 review written)

Useless and incompetent - and that was only in setting my policy. I dread to think what they would be like dealing with a claim. Having provided requested information I started to be bombarded with requests for information already provided. Despite replying to their emails my cover has been cancelled… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“This company is run by a clown called Barry. The...”

Written on: 20/06/2014 by naArsenault353 (1 review written)

This company is run by a clown called Barry. The company states they tried to contact me (via phone) but could not get through to me. Let me tell you something...this little ghoo head is a liar! no-one called me at all! all I received was an email saying they have tried to call me but cant get through so cancelling my policy in 7 days. I know they probably would ask for my no claims proof from my previous insurer so I called up and arranged that and had it prepared. then this morning got anoher… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“OVER CHARGED, ”

Written on: 18/06/2014 by 497Malone (1 review written)

I DID NOT KNOW THEY WHERE,(ARE) BROKERS. BROKERS CHARGE FOR ARRANGING INSURANCE, THEY ALSO OVER CHARGE. I PAID MY PREMIUM, THEN THEY WANTED MORE SAYING THEY NOT CHARGE ME ENOUGHT. ITS WRONG… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Skewerg's Comment

Written on: 02/07/2014

A rip off company don't try them they charge me £90 for putting the wrong date of my licence by mistake and also for two months since I sign up with them I got two letters so far regarding cancellation. Too much HASCLE

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Appalling Communication and service ”

Written on: 16/06/2014

I dont have enough words to say how bad these people are , paid over £500 as seemingly a good quote, could not have any documents till my details we verified! so had to go through the whole thing again on the phone after taking an online quote for ease, did not get a call when promised twice then they called me at a time when I asked not to be called, finally got verified and got my car tax 7 days later , then received a letter stating my policy was cancelled as my details could not be… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Terrible Insurance company”

Written on: 15/06/2014 by Olsonnp461 (1 review written)

This insurer is terrible and frightening.All customers want is peace of mind with car insurance. With this company they take your money and then you do not hear from them whether you got cover or not. Then they do not get back to you, just too much headache. Do read the reviews before you insure.They should not be allowed to trade by the FSA… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Skewerg's Comment

Written on: 02/07/2014

Am be rubbed £90 by this company for putting the dates wrong by mistake and also for two months I have been with them so far I got sent two letters regarding cancellation what a hassle by this company

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“appaling service. poor administration. avoid at all costs”

Written on: 10/06/2014 by incabear (1 review written)

This company is a complete joke, took 100 deposit off me on 2nd may and now 6weeks on still have not administwred my policy properly and are now asking me for documents they have never mentioned before I've had to phone them un excess if 10 times already and for a policy taken over the internet for ease is wholly unacceptable. Took 2 weeks for any documents to be sent to me howver they did send me a letter threatening cancellation as they could not verify me before they even tried to verify me!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“What a nightmare”

Written on: 09/06/2014 by Shaylad1977 (1 review written)

I will never ever take out insurance without looking at the insurance company's reviews.This company is a nightmare.I took out a policy through Go Compare,it was not the cheapest but must have been the worse.Certainly the worse I have ever dealt with.Takes ages to get through,when you do the hang up the phone mid conversation,when you eventually they say sorry we were cut off.Once you can except,but this happened to me five times.Sent emails,they were not answered,just a reply saying that the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“the worst company ever”

Written on: 04/06/2014 by Bryantyd179 (1 review written)

just read the reviews, and I'm terrified, in my case, they sent me 40 pages massacre! all the time they want from me some confirmations, bills ID's proof of NCD. despite the fact that the brokers have access to the information from the database!!! and they can confirm all the information which I provided for them. also they push me on a credit line 39%PA!!! probably to paid off straight away annual premium for the inssurance company now I have to pay back 63 pounds per month for a company that… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“absolutelty terrible”

Written on: 20/05/2014 by Englishxu174 (1 review written)

Too many issues with these guys to write in one review , my mistake was not googling for reviews and taking there quote first time through a popular comparison site , They do not answer the phone , keep you on hold , will not call you back and request information then will not confirm they have received it , Price is cheap by only 50£ odd quid but the headache and amount of calls you end up making are just not worth it , i have reported them to the financial ombudsman , could all persons… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Under resourced and clear business process failures”

Written on: 20/05/2014 by Kamdenc429 (1 review written)

we took out car insurance in April. We received email notification that we were covered - nothing actually arrived in the post. They then emailed to us 3 weeks later stating that they had been trying to get in touch with us to review policy details - they hadnt... we had no messages or anything in the post. we called back on three separate occasions and told each time they were too busy to talk to us, theyd take a message and call us back. no call back received. We had a letter received mid May… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“bad experience ever”

Written on: 16/05/2014 by RonnieKirkland322 (1 review written)

Never use ever very bad experience they will try to make you stressed please pay some extra get quality… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Useless customer services”

Written on: 12/05/2014 by TobyNorwood415 (1 review written)

do not use this company, even though they already have all your information they want to put other obstacle's in front of you, add to that it's near impossible to get through to the right person on the phone that's if there is even a right person, a complete mess about, do not use these what ever you do!!!!!!!!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Exact same experinece to the other reviewers- TERRIBLE”

Written on: 04/05/2014

CAR INSURANCE:- Exactly the same experince a month later for me. Went via the compare the market on 18/04/14, paid for it and then saw the 00000 for phone number & email address. Got an email on 24/04 saying that my policy document was attached to the email, the only thing attached was tems of Business document. Managed to get hold of them and amend phone and email, asked the person about the policy document which I was advised was in the post, also asked whether they need any paperwork from… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Impossable to deal with”

Written on: 29/04/2014 by e-viking (1 review written)

No such thing as customer service with this lot, you might save £20 on the initial cost but will pay triple that in phone costs trying to sort out their inability to fathom what their left or right hand are doing... Shocking, and not the cheapest!!!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Don't do it - The worst customer experience”

Written on: 26/04/2014 by Gormantm460 (1 review written)

After signing up over the phone, I was sent a list of 10+ documents that i needed to provide within 7 days or my insurance would become invalid...I then chased around and sent in my documents never to receive confirmation that all was ok. We then has a minor accident - they did nothing to assist. We reported it as per instructions and never heard anything again until renewal time 9 months later when the refused to provide a no claims certificate because there was an outstanding piece of… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“doooon't use them”

Written on: 21/04/2014 by Carson404 (1 review written)

very bad company, it was the worse I aver had after I send them all my clams and doc they still over charge me for more mony… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“don't even think, they are terrible ”

Written on: 20/04/2014 by RAJSHIVANNA (1 review written)

If i could give them a negative score, they would have surely got one. I am a 40 year old with more than 9 years no claim and no points on my driving licence. They sent an email saying that they can't get in touch with me, I call them several times over 2 days, could not get through to the right person as he was always busy on the other phone. I also give them my direct work number and my mobile. Couple of days later I get a letter through the post saying that they have cancelled my policy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview