BG Insurance Reviews - www.barrygraingerinsurance.co.uk

★★★★☆
3.8 / 5
790
77% of users recommend this
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Latest Reviews

★★★★★

“Satisfied customer ”

Written on: 26/04/2017 by Dublin59 (1 review written)

Always have great customer service when renewing my car insurance . Receive my quotes via email and it is all very simple to renew . Customer service agents are always on hand to talk to when needed and am very pleased with the service , hence why I have dealt with this company fir many years now… Read Full Review

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★★★★★

“Honest Insurance”

Written on: 24/04/2017 by focusc (1 review written)

Helpful you can speak to an understandable person. No hidden surprises eg extra charges or conditions no pressure selling easy to deal with… Read Full Review

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★★★★★

“Need to b insured pick the best”

Written on: 23/04/2017 by Taliac475 (1 review written)

Always been very happy with the service provided to me and always been very helpful to me I would strongly recommend to anyone to use this insurance company I have been using them for 13 years no problem at all… Read Full Review

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★★★★☆

“Quick and easy to renew no harassmention of pushing to...”

Written on: 23/04/2017 by Hollowayae1986 (1 review written)

Quick and easy to renew no harassmention of pushing to sell other insurance. All done on line with good service and response… Read Full Review

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★★★★★

“Wonderful”

Written on: 22/04/2017 by Celia42 (1 review written)

No stress, no hassle, great prices & lovely staff nothing too much trouble… Read Full Review

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★★★★★

“More than happy”

Written on: 22/04/2017 by Happydriver39 (1 review written)

More than happy, prices competitive, customer service outstanding, have had insurance with them for a few years… Read Full Review

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★★★★☆

“Easy and simple”

Written on: 21/04/2017 by zyHealy186 (1 review written)

used the online chat for my insurance and got an immediate response with someone calling me back to fully resolve my query of replacing the main car. Car insurance with BG has been straight forward and we have had one claim this year that was simple and easy. Would recommend but not expect al1 the wonderful self service portals but I am sure that is coming!… Read Full Review

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★★★★★

“Does exactly what I want ;-)”

Written on: 20/04/2017 by DB135 (1 review written)

Always received a great service by phone or mail. One of the only companies who could help me with my "older" driving tuition cars. Great price and no crazy increases year on year… Read Full Review

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★☆☆☆☆

“motorhome insurance”

Written on: 18/04/2017 by Darion457 (1 review written)

took out motorhome insurance and had to jump thru hoops to prove I was the insured person virtually felt like I was trying to make a false insurance policy never use them again I was asked for documentation two months after paying the full amount of the policy think its disgusting the way you have to provide all this paperwork to prove your the person you say you are because they don't believe you payments in full and your details should prove your not out to have one over on them. Should make… Read Full Review

By Bginsurancereviews

Written on: 20/04/2017

Hi, We are sorry you felt the documents our insurers requested were too much. The reason why we request the documents/information we do is to combat the every growing amount of insurance fraud but more importantly to help our customers get the lowest price possible. If you require any help with the documents please do not hesitate to call us.
Kind regards
Josh
BG Insurance

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★★★★★

“Fantastic support and straight forward insurance”

Written on: 30/03/2017 by Flores60 (1 review written)

This is my first time insurance with BG. While I was signing up I wasn't too sure if I was doing the right thing. But, then the type of support I received from help desk was really amazing. Staff take there time to explain all the details about your policy and also explain what would a suitable plan as per your needs. … Read Full Review

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★★★★★

“Purely fantastic ”

Written on: 28/03/2017 by LuisMcFarland (1 review written)

Really good insurance highly recommend… Read Full Review

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★★★★★

“Good fast service very professional ”

Written on: 28/03/2017 by ArielleGriffin (1 review written)

Good fast service very professional. Cheapest quotation documents sent over very quickly… Read Full Review

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★★★★☆

“Good, though room for improvement!”

Written on: 28/03/2017 by 328Roach (1 review written)

Arranged cover on basis of best quote. Once payment made, there was a slight delay in paperwork being received - but no major issue, as no reason to make a claim during that period. Required windscreen replacement during policy, where there were delays in getting a call back from windscreen company. Had to chase a few times, but BG helped to move things along. Once windscreen company and I connected then the process was pretty smooth. The service provided by the windscreen replacer was… Read Full Review

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★☆☆☆☆

“30 minutes to renew existing insurance”

Written on: 25/03/2017 by Yaire359 (1 review written)

Had to wait close to 10 minutes before speaking to someone, who then proceeded to read aloud EVERYTHING I already have printed in front of me. - speaking to me as though I am an idiot - maybe I am, who knows? Fine if you want to spend all day on the phone. Also, if you have a company that needs to deal exclusively by telephone conversations, then staff it with enough people to be able to serve your customers without delay. Nasty people, nasty company… Read Full Review

By Bginsurancereviews

Written on: 27/03/2017

Thank you for taking the time to leave your review. We are sorry to hear that you are unhappy with the service you received. Please could you provide a reference number or postcode so we can look into this further.

Kind Regards,
Meghan

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★★★★★

“Easy quick and friendly just what we need”

Written on: 05/02/2017 by Faye_leaver (1 review written)

I have recently took insurance out with BG insurance after a bad experince at another insurer. I have found the, to be quick and friendly when I have spoken with them either by email or by phone. I got my insurance through a compare site, I was a bit Hesitant to using them as I had not herd of them before. That was soon put to bed as there was no need to worry they have been great. Any query I have had has been sent via email due to me working six days a week it's not always possible to pick… Read Full Review

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★★★☆☆

“disappointed ”

Written on: 29/01/2017 by iwonkak (1 review written)

Changed to you from asda (who's decided to withhold my NCD to you and was harassed over it while really ill , getting loads of emails that my insurance will get cancelled after 3 months where all you needed to do it tell me asda wants my permission to give you the detailes...The min I did they sent me the right documents and all has been done I think as I got no confirmation afterwards so hoping my case is closed and finished! Fingers crossed cos had enough stress over it. Also you cost me a… Read Full Review

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★★★★☆

“Car insurance”

Written on: 26/01/2017 by H.jackson (1 review written)

Friendly staff, car insurane was a competitive price and local to me so I could go to the office if I wanted to see someone face to face. Good service would recommend to fritand family. Liked the eange of products available. … Read Full Review

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★★★★★

“Easy, clear and helpful! ”

Written on: 09/12/2016

The website was easy to use, the emails I received looked very professional and the calls I had with a couple of advisors were helpful, clear and each person was very friendly… Read Full Review

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★★★★★

“My first renewal with BG”

Written on: 31/10/2016 by Layla300 (1 review written)

I, like most people these days have to use comparison websites for insurance. That's where I found BG. The quote was the most competitive...that was last year. This year I expected my renewal quote to be higher, that seems standard practice and is the most annoying thing about insurers. They know some will renew at a higher price regardless. BG gave an honest quote at more or less the same premium and I am more than happy. So, they are good value, the staff are helpful and efficient and I… Read Full Review

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★★☆☆☆

“Not renewed but you have without asking ”

Written on: 28/10/2016 by Perry430 (1 review written)

I have not agreed to renew my insurance due to issues with renewing last time and a competitive renewal elsewhere 20% cheaper Please reverse the renewal and refund my payment Please confirm this had been done Thank you… Read Full Review

By Bginsurancereviews

Written on: 28/10/2016

Thank you for leaving your review. We are sorry to hear that you are unhappy. In order for us to investigate this further, please email or call us with your postcode, customer reference number or vehicle registration so we can find your policy.

Kind Regards

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