BG Insurance Reviews - www.barrygraingerinsurance.co.uk

★★★★☆
3.8 / 5
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77% of users recommend this
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Latest Reviews

★☆☆☆☆

“30 minutes to renew existing insurance”

Written on: 25/03/2017 by Yaire359 (1 review written)

Had to wait close to 10 minutes before speaking to someone, who then proceeded to read aloud EVERYTHING I already have printed in front of me. - speaking to me as though I am an idiot - maybe I am, who knows? Fine if you want to spend all day on the phone. Also, if you have a company that needs to deal exclusively by telephone conversations, then staff it with enough people to be able to serve your customers without delay. Nasty people, nasty company… Read Full Review

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★★★★★

“Easy quick and friendly just what we need”

Written on: 05/02/2017 by Faye_leaver (1 review written)

I have recently took insurance out with BG insurance after a bad experince at another insurer. I have found the, to be quick and friendly when I have spoken with them either by email or by phone. I got my insurance through a compare site, I was a bit Hesitant to using them as I had not herd of them before. That was soon put to bed as there was no need to worry they have been great. Any query I have had has been sent via email due to me working six days a week it's not always possible to pick… Read Full Review

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★★★☆☆

“disappointed ”

Written on: 29/01/2017 by iwonkak (1 review written)

Changed to you from asda (who's decided to withhold my NCD to you and was harassed over it while really ill , getting loads of emails that my insurance will get cancelled after 3 months where all you needed to do it tell me asda wants my permission to give you the detailes...The min I did they sent me the right documents and all has been done I think as I got no confirmation afterwards so hoping my case is closed and finished! Fingers crossed cos had enough stress over it. Also you cost me a… Read Full Review

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★★★★☆

“Car insurance”

Written on: 26/01/2017 by H.jackson (1 review written)

Friendly staff, car insurane was a competitive price and local to me so I could go to the office if I wanted to see someone face to face. Good service would recommend to fritand family. Liked the eange of products available. … Read Full Review

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★★★★★

“Easy, clear and helpful! ”

Written on: 09/12/2016

The website was easy to use, the emails I received looked very professional and the calls I had with a couple of advisors were helpful, clear and each person was very friendly… Read Full Review

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★★★★★

“My first renewal with BG”

Written on: 31/10/2016 by Layla300 (1 review written)

I, like most people these days have to use comparison websites for insurance. That's where I found BG. The quote was the most competitive...that was last year. This year I expected my renewal quote to be higher, that seems standard practice and is the most annoying thing about insurers. They know some will renew at a higher price regardless. BG gave an honest quote at more or less the same premium and I am more than happy. So, they are good value, the staff are helpful and efficient and I… Read Full Review

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★★☆☆☆

“Not renewed but you have without asking ”

Written on: 28/10/2016 by Perry430 (1 review written)

I have not agreed to renew my insurance due to issues with renewing last time and a competitive renewal elsewhere 20% cheaper Please reverse the renewal and refund my payment Please confirm this had been done Thank you… Read Full Review

By Bginsurancereviews

Written on: 28/10/2016

Thank you for leaving your review. We are sorry to hear that you are unhappy. In order for us to investigate this further, please email or call us with your postcode, customer reference number or vehicle registration so we can find your policy.

Kind Regards

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★★★★☆

“Cheaper than most other quotes I'd received.Helpful...”

Written on: 27/10/2016 by LewisClarke1992 (1 review written)

Cheaper than most other quotes I'd received.Helpful and professional staff who I dealt with on the telephone.Would prefer to have policy sent by post but when requested this I received within a few days… Read Full Review

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★★★☆☆

“Left Hand Right Hand”

Written on: 27/10/2016

I am confused to receive this request for feedback as I did not renew my insurance with you. I did try to change my insurance as I changed vehicles however I was advised by your staff member that the insurance company would not give me a new quote! On asking why it was because the car I wanted to insure was of less value than the one I had sold! I was then informed I would have to cancel my insurance and seek it elsewhere as you were unable to help me. This I did only to receive an e-mail… Read Full Review

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★★★★★

“very helpful”

Written on: 27/10/2016 by EllianaClifford224 (1 review written)

The person I spoke to was very helpful… Read Full Review

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★★★★★

“Friendly helpful staff”

Written on: 27/10/2016 by Lesliem221 (1 review written)

Good communication skilks and can talk in simple language that you understand and no silly question yiu may ask is too much. Always had satisfaction. To be reconmended… Read Full Review

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★★★★★

“Cheap but good van cover”

Written on: 27/10/2016 by 439Forbes (1 review written)

Got coverage for my van - included is lots of cheap/free extras: breakdown cover, legal cover, windscreen repair, etc. All communication has been easy to understand and staff are helpful… Read Full Review

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★★★★☆

“Insurance renewal”

Written on: 27/10/2016 by Rogers93 (1 review written)

Like the people I spoke to , didn't receive renewal quote so phoned up and got a good price so it worked out ok and I like the fact they will send the documents to you not every want it on line all the time… Read Full Review

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★★★★★

“best insurance company ”

Written on: 25/10/2016 by amoham90 (1 review written)

I'm with BG Insurance for long time I really happy with BG insurance company who never let me down They always find the best car insurance quotes for me i don't have to do anything for the renewal they Always inform me if any changes So far over all i'm happy with the Services had no Problem at all… Read Full Review

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★★★★★

“reliable, affordable recommmendable”

Written on: 24/10/2016 by donk1861 (2 reviews written)

Ive been with BG for a couple of years now and their service has always been reliable and the quotes within my budget. Presuming it stays this way, I'm happy to remain a customer in future. :)… Read Full Review

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★★★★★

“Car insurance ”

Written on: 22/10/2016 by DevynKinney61 (1 review written)

I found BG very helpful in all aspects of my car insurance from calling and getting documents to me promptly thank you… Read Full Review

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★★★★★

“Great”

Written on: 21/10/2016 by Taylor452 (1 review written)

I have only recently taken my insurance out with BG but they have been great so far, very helpful and quick response too. I would recommend them to my family and friends and their quote was very reasonable too. They have kept me up to date and helped me with sending off documentation etc for my insurance. Very friendly and helpful staff. and they are very responsible to e-mails also which I like… Read Full Review

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★★★★★

“First time Insurance with BG ”

Written on: 14/10/2016 by AdrielKinney424 (1 review written)

I would like to say that the custom that I received when setting up my policy was the best that I had been given by any insurance company over 35yrs of driving. Among them RAC, Admiral and Hastings to name a few! Loyalty did not count with these and each year the price just kept rising regardless of experience and no claims. Your staff were friendly over the phone and also top marks for not keeping me waiting on the phone. Setting up the policy was simple and your staff very polite and clear… Read Full Review

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★★★★★

“Fantastic ”

Written on: 12/10/2016 by Katilouise (1 review written)

Good company good prices , would recommend to family and friends… Read Full Review

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★★★☆☆

“Fair but not great service”

Written on: 12/10/2016 by 286Sutton (1 review written)

This was cheapest option I found at the time hence why I chose them. With all my previous car insurance it's all done at the time of paying online but with these guys they call you back after you pay and go through the whole thing again. Then they sent me more forms to sign a month later. Too much hassle. Additionally the emails I received from them have a signature from a person but when you reply they are just ignored… Read Full Review

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