BG Insurance Reviews - www.barrygraingerinsurance.co.uk

★★★★☆
3.7 / 5
688
76% of users recommend this
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  • Value For Money

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BG Insurance www.barrygraingerinsurance.co.uk

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Latest Reviews

★★★★★

“easy to contact ”

Written on: 18/04/2016 by ZanePurcell (1 review written)

They are very easy to contact and always happy and happy to help… Read Full Review

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★★★★★

“insurance”

Written on: 12/04/2016 by 1981Howe (1 review written)

I chose this insurance because of the price and the level of cover I would very happily recommend a friend… Read Full Review

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★★★★☆

“Good price insurance”

Written on: 08/04/2016 by hyLoomis1982 (1 review written)

I had quotation from this website and found very reasonable. Spoke with and they helped me to get this policy sorted. Hassle free good experience . Definitely recommend to go with this… Read Full Review

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★★★★☆

“TXT632”

Written on: 08/04/2016 by Camilaa458 (1 review written)

Dealt with it ok was a pain trying to sort the sharing code out from dvla to check your details ,staff were happy to help… Read Full Review

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★★★★☆

“Too many attachments”

Written on: 08/04/2016 by Elise1985 (1 review written)

The quote was the cheapest and all seems well but the email had far too many attachments that were not needed and the one i had to sign had a nonsensical, numerical file name… Read Full Review

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★★★★☆

“Car insurance with BG”

Written on: 07/04/2016 by Smithst360 (1 review written)

I found using BG has been very easy and a professional service was given I am very happy with all aspects from the moment I requested a quote until I decided to accept and become insured with this company … Read Full Review

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★★★★★

“Always very helpful ”

Written on: 07/04/2016 by Carlg94 (1 review written)

What can I say was looking for car insurance came across BG insurance I sent off online and got the proposal forms within a short space of time I was up and running very helpful on the phone to discuss anything I needed and would like to thank a Great team from a very happy customer cheers … Read Full Review

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★☆☆☆☆

“Tex”

Written on: 07/04/2016 by Hayleyn29 (1 review written)

Worst insurance ever… Read Full Review

By Bginsurancereviews

Written on: 07/04/2016

We are sorry to hear you are unhappy with the service you have received. Please contact me directly so I can investigate your comments further.
Kind Regards,
Holly

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★★★★★

“very good service ”

Written on: 06/04/2016 by avonpark22 (1 review written)

Recieved all documentation fast very good service would recomend to others… Read Full Review

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★★★★☆

“Respond quickly ”

Written on: 06/04/2016 by CarleKris (1 review written)

All good service! Through checks done! Friendly telephone staff! … Read Full Review

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★☆☆☆☆

“Not happy”

Written on: 06/04/2016 by ZABEEN (1 review written)

Well I am very disappointed with your company I had no help apart from problem. I had to move out from my old property to this address where bg don't cover the postcode anyway Bg told me they will get me a quote as I didn't accept the quote due to its well above something I can't afford I had no help or support I was told I cancel the insurance that's why am not being refunded and I am charged for the cancellation Bg couldn't keep me on as they don't cover this postcode but why am I being… Read Full Review

By Bginsurancereviews

Written on: 06/04/2016

Thank you for taking the time to leave your feedback. We are sorry to hear you are unhappy with the service you have received. It would have been your insurer who wouldn't have accepted your new postcode, this could be due to various reasons. I would like to look into your policy further regarding the service you had received and the charges that were applied. Please could you contact me directly with your personal details.
Kind Regards,
Holly

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★★☆☆☆

“Bad Experience”

Written on: 06/04/2016 by LoisK (1 review written)

I chose BG Insurance from the results of a compare website but when directed to the BG website, the quote increased by £400. I asked Customer Services to honour the quote from the compare website but they refused. I took out the insurance anyway because they were still the cheapest insurers for me at the time. During the verification stage however some days later, BG then decided they couldn't insure me afterall and so cancelled the policy with 7 days notice. And of course held on to my… Read Full Review

By Bginsurancereviews

Written on: 06/04/2016

Thank you for taking the time to leave your feedback. We are really sorry to hear you are unhappy with the service you have received. We would like to investigate into your policy further, please could you contact me directly.
Kind Regards,
Holly

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★★★★★

“Quick and easy! ”

Written on: 06/04/2016 by JakeT93 (1 review written)

BG insurance has made insuring my car an easy and quick experience! Staff were helpful answering any questions needed and response times for emails were quicker than most companies! The insurance was one of the cheapest insurances yet included the same as other insurances. So it was perfect to be able to afford to insure my car especially being a young fairly new driver! During phone call conversations staff were very friendly and ensured I was happy and understood everything that I needed to… Read Full Review

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★★★★★

“Motorhome Insurance”

Written on: 06/04/2016 by eyTennant483 (1 review written)

This is the first time I've taken out motorhome insurance and I choose BG Insurance as they were value for money. I was not disappointed by the service either. Fast friendly service all done hassle free. I would recommend BG Insurance to friends & family… Read Full Review

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★★★★☆

“Good service”

Written on: 06/04/2016 by Gravesny411 (1 review written)

Service was good,staff are polite,overall a god experience.i would recommend to others… Read Full Review

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★★★★★

“Easy and cheap to buy. ”

Written on: 05/04/2016 by Sanjeevg (1 review written)

Got the quote quite cheap so was pleased. But had to submit quite a lot documentation which was new to me as previous providers never asked. When I was reading previous reviews I read that for few people insurance was cancelled because of lack of documentation or something wrong with documents after checking them. When I submitted the document I asked for confirmation that everything is fine and that there is no danger of my insurance being cancelled. But till now did not get any confirmation… Read Full Review

By Bginsurancereviews

Written on: 06/04/2016

Thank you for taking the time to leave your feedback. Please could you contact me directly with more information so I can look into your policy and confirm safe receipt of all your documentation.
Kind Regards,
Holly

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★★★★★

“Very friendly and a pleasure to deal with!”

Written on: 05/04/2016 by Stephenhewitt (1 review written)

Customers service was second to none, very friendly staff. I was a little slow at sending my documents over to them and a young (sounding) woman called to see what the delay was, and even she was friendly and helpful, can recommend them enough! Also found them to be real cheapest quote with no hidden fees like many others had once calling them. Spent hours after finding the original quote trying to beat it and I just couldn't. One happy customer guys, many thanks… Read Full Review

Stephenhewitt's Response to Stephenhewitt's Review

Written on: 05/04/2016

Code to submit Txt697

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★★★★★

“first class service”

Written on: 05/04/2016 by toshiba09 (1 review written)

Had not heard of this company before but liked the quote so took a chance. So glad i did. They contacted me when they said they would. Had a problem accessing email so they posted info out very quickly. I photographed my acceptance letter etc and emailed the pics to them instead of posting back. Very simple process and so far i have no complaints about any aspect of this company. I am very pleased i gave this company a go. Certainly pays to shop around, saved over 300 by using these… Read Full Review

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★☆☆☆☆

“The most disgusting service I have ever received”

Written on: 05/04/2016 by Jamesr924 (1 review written)

0dTook out a motor policy with these clowns, after taking the deposit, I get a call from them telling me that they need to verify a CCJ that I'd acquired some years ago, 6 to be precise, and that the policy would cancel unless I justified to them that it had been satisfied, they invent charges out of the blue, and treat customers like garbage, had I read other reviews on here before parting with my money, I'd have steered well clear of them, they have asked me to review their horrible… Read Full Review

By Bginsurancereviews

Written on: 05/04/2016

Thank you for taking the time to leave a review and I am sorry that you are not happy with the service we have provided. As a broker we work on behalf of the insurer and in this instance your insurer required further information to be able to consider continuing your policy. As we were unable to confirm the required information to them we had no option but to cancel your policy. All of our charges and fees are laid out openly and clearly for our customers to see attached to a separate sheet of our Terms of Business. In regards to your voucher this will of course be sent out in due course which will generally be within a month. We ask clients to leave genuine reviews so that we can address any areas of our service where we fall short.
Kind Regards,
Meghan

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★★★★★

“ Car insurance ”

Written on: 05/04/2016 by JordonSharpe (1 review written)

Very efficient good friendly service. Very helpful. I had a couple of problems which they rang me and email which kept end me updated. Would highly recommend BG Insurance Cheaper than the other insurance quotes I got and the level of service was a lot better, they even went into more detail than the other insurance company's… Read Full Review

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