BG Insurance Reviews - www.barrygraingerinsurance.co.uk

★★★★☆
3.7 / 5
723
76% of users recommend this
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Latest Reviews

★☆☆☆☆

“£400 dearer than anyone else”

Written on: 29/06/2016 by martinpound (7 reviews written)

My renewal was £691 on a van that does no mileage, so i tried some comparison sites. Last year it was £450 My cheapest was £308 for simular cover. After ringing BG i was told they no longer use the company that i was previously insured with and that is the price. This new price was with AXA. These are an out of touch broker. Shop around. You WILL get better. AXA stop ripping people off… Read Full Review

By Bginsurancereviews

Written on: 30/06/2016

Thank you for taking the time to leave your review. I am sorry to hear that you are unhappy with the renewal price you have received. Due to us being a broker we work with a wide variety of insurers to try and find the best price for our customers. The price you were given would have been the best, unfortunately we can’t be competitive on every scenario as much as we would like to be. If you would like to discuss this further please contact me directly.
Kind Regards,
Meghan

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★★★★☆

“no stress insurance”

Written on: 25/06/2016 by parv786 (1 review written)

No problems. No fuss. Just perfect … Read Full Review

Martinpound's Response to parv786's Review

Written on: 29/06/2016

I asume this is a car policy as they advertise commercial but cannot compete

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★★★★☆

“Made swapping insurers easy”

Written on: 25/06/2016 by Drake498 (1 review written)

Really helpful customer service. Made swapping insurance company easy. Really competitivly priced. Would highly recommend. Thanks … Read Full Review

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★★★★★

“Getting better all the time”

Written on: 23/06/2016 by glNielsen59 (1 review written)

I asked for a renewal quote by email and got one within 24 hours. It was competitive so I decided to renew. For the first time ever I didn't have to wait forever on the phone which was a huge step forward. The reading out of the legal stuff is a pain but I suppose all the companies have to do it. I had to make a correction to the named driver surname and that was done (unlike last year). The person who attended me was polite, efficient, pleasant and helpful. I received all the final… Read Full Review

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★★☆☆☆

“unfriendly and unhelpfulp”

Written on: 19/06/2016 by NashOrtiz (1 review written)

Product fine but all staff communication save 1 quite brusqe. I asked for email acknowledgement doc received but got none. Quite threatening reaponse… Read Full Review

By Bginsurancereviews

Written on: 20/06/2016

Thank you for taking the time to leave your review. We are sorry to hear that you are unhappy with the service provided. We did respond to your previous review. Please could you advise me of your customer reference number or postcode so we can look into this further.

Kind Regards,
Meghan

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★★★★☆

“very competitive”

Written on: 17/06/2016 by Shar1970 (1 review written)

I got a quote from go Compare with BG insurance, which I then went on to purchase online which was easy. If was a little difficult to get through on the telephone to the contact centre just to reconfirm all the details were correct but when I dis evemtuallly speak with someone they were very polite and knowledgeable. I received all my insurance documents through email within 24 hours. This is the first time I have insured with BG insurance so I will wait to see as the year goes on before… Read Full Review

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★★★★☆

“quick, easy, cheap”

Written on: 17/06/2016 by CamillaDuffy (1 review written)

bought it online, didn't need to send any papers by post, comparison prices, I have impression that is no communication between the staff, I had few emails from diffrent people and they asking about things which I've already sent to another. Than I needed to call and explain. But anyway it is worth it. My reference is: TXT928… Read Full Review

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★★★☆☆

“TXT931”

Written on: 17/06/2016 by Broussard1965 (1 review written)

Good and very quick to respond . However complicated to know which is their main number for breakdown recovery. Their automate options answer is too difficult to choose which option you want… Read Full Review

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★★★★★

“Great professional service ”

Written on: 17/06/2016 by kyBauer128 (1 review written)

When I got a few quotes from search engine confused.com I had a choice either to go with BG insurance or another reputable firm because there were similarly priced but I chose BG INSURANCE because of their professionalism and quality service. I spoke to a lady who laid it out on the table and didn't give me any sales pitch. The quote was cheaper than most insurers and break down cover included . It was a complete pakage at a reasonable price. Keep up the good work. TXT868… Read Full Review

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★★★★☆

“So far so good TXT874”

Written on: 17/06/2016

Only recently taken out. Not yet had to claim so will see. But good/cheap broker. TXT874… Read Full Review

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★★★★★

“Fantastic customer service”

Written on: 17/06/2016 by Brendani319 (1 review written)

Recently renewed my car insurance and it was a very seamless process despite making some late changes to the policy cover. I find BG insurance to be very efficient, well priced and have very friendly staff who will deal with any questions… Read Full Review

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★★★★★

“Very good ”

Written on: 17/06/2016

My experience so far with this insurance has been all good, they was very helpful when I joined up To there insurance company. They also gave me the cheapest quote out of all the comparing sites. TXT384… Read Full Review

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★★☆☆☆

“Too much hassles,”

Written on: 17/06/2016 by cySutton1960 (1 review written)

Too complicated,too many email to answers,too many paperwork.All these can be done during application.Then the customers got opportunity to stay or leave.Need more customer orientation… Read Full Review

By Bginsurancereviews

Written on: 17/06/2016

Thank you for taking the time to leave your review. We are sorry to hear that you are unhappy with the service you have received. Unfortunately, due to us being a broker we require this information for your insurer. With the extra steps we take, it allows us to keep premiums as low as possible and fight fraud. If you would like to discuss this further, please contact me directly.

Kind Regards,
Meghan

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★★★★★

“Very good customer service”

Written on: 16/06/2016 by HannahTennant (1 review written)

I liked the customer service .. helped me allot with my insurance . Any problem i has they solved it straight away . Happy with the insurance. I would tecommened it to a friend… Read Full Review

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★★★☆☆

“Great Customer Service Experience”

Written on: 16/06/2016 by Edenh237 (1 review written)

Easy process .Great Customer Service Experience .Effective Communication … Read Full Review

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★★★★★

“Good Value”

Written on: 16/06/2016 by Frost69 (1 review written)

After getting the initial renewal & questioning the quote, new quote issued almost straightaway, very happy with the service. I will recommend the service to my friends as very professional… Read Full Review

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★★★☆☆

“Motorhome insurance”

Written on: 16/06/2016 by Dave444444444444444 (1 review written)

Good price, good start, just goes on and gone to complete I like to do it all in one go, yes you have to send your ncd and milage, but saying that other company's get you ncd automatic now… Read Full Review

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★★★☆☆

“Quality service, good prices”

Written on: 16/06/2016

A competitive offering of cover and products that can be tailored to yours needs. A curious balance of on-line arrangements and personal interface and a level of checking not experienced with other insurers; but whilst this was perhaps more time consuming than I expected, it was manageable. TXT876… Read Full Review

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★★☆☆☆

“unfriendly and unhelpfulp”

Written on: 16/06/2016 by NashOrtiz (1 review written)

Product fine but all staff communication save 1 quite brusqe. I asked for email acknowledgement doc received but got none. Quite threatening reaponse… Read Full Review

By Bginsurancereviews

Written on: 16/06/2016

Thank you for taking the time to leave your review. We are sorry to hear that you are unhappy with the service provided. Please could you advise me of your customer reference number or postcode so we can look into this further.

Kind Regards,
Meghan

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★★★★★

“The great car insurance:BG insurance”

Written on: 15/06/2016 by Geo73 (1 review written)

I'm very happy because was easy to purchase on-line,the insurance covers important things with a very good price and I highly recommend to my friends and family. The staff members are very friendly and professionals and they will do everthing to help you as soon as possible. They will email you with many informations regarding your insurance,all the important telephone numbers. You can do an accont and to acces your details anytime. When you purchase it on-line it takes just few minutes to… Read Full Review

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