Skoda Insurance Services Reviews

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Skoda Insurance Services
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Average Ratings for Skoda Insurance Services

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1 Review For Skoda Insurance Services

  • RobertPlant Rank: Corporal 4th Mar 2008

    Reviewer rating: 0 stars


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    Good Points: Car hire supplied for (LONG) duration of repairs, but would it have been the same had I been at fault and they were unable to reclaim the costs?


    Bad Points: No information. Conflicting reasons for delays. The insurer blames their authorised repairer - the repairer claims it's a parts delivery issue - Skoda say there is no parts delivery problem! Impossible for all three to be honest excuses!
    Skoda (ZURICH) Insurance have promised on numerous occasions to ring me back - rarely anyone does. Customer service is polite but absolutely non-productive - useless!


    General comments: A review of Skoda Insurance Services - Only minor damage to my vehicle (innocent party) but repairs taken a whopping SIX WEEKS so far (and I've just been told of a further delay). I was told various reasons for this initially but then they settled on a parts supply problem. Contacted Skoda and was informed there was no problem whatsoever with the parts requested. -- ?? My vehicle also managed to acquire further damage, somehow, after being collected - the repairer denied any responsibility for this. Would I consider Skoda (Zurich) insurance again? What do you think?

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