Performance Direct Insurance Reviews

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2.5 stars
Average rating for this product is: 2.5 out of 5

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Average Ratings for Performance Direct Insurance

  • Customer service2.5 stars
  • Value for Money3.3 stars
  • Overall rating2.5 stars

2 Reviews For Performance Direct Insurance

  • Guest 24th Aug 2009

    Reviewer rating: 1 stars


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    Performance Direct: Not sure if the person who dealt with my policy was manipulative or just incompetent. But, first he sold me legal cover by saying that it will cost just five pounds extra and then after taking my payment and setting up the policy, informed me that legal cover actually added 25 pounds to my premium. I had specifically informed him about a previous claim (as you are required to disclose all claims on any vehicle in previous x years), he conveniently chose not to include that in policy documentation, and when I called up customer service after going through the documentation, they have no record of that information and have threatened to cancel the policy unless I agree to a change fee plus admin fee plus a higher premium. I am cancelling the policy with them as I am still within the 14-day cool-off period and I am getting a much better coverage elsewhere. Beware! If this is the level of service you get when you are paying the money, what will happen if you need to make a claim?


  • Guest 6th Mar 2009

    Reviewer rating: 4 stars


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    I insured a CRM250 with Performance Direct Insurance for £85 for the year, TPFT. The renewal was £75.60, which was great, first time I think i have ever seen a renewal be lower than the previous years.
    Cost me more to swop the bike on the policy to a 2008 ER6N than it did to cancel the policy mid-term and take out a new policy, with them still being the cheapest!