MCE Motorcycle Insurance Reviews
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From 1 rating and 27 reviews
19% of users recommend this product
Average Ratings for MCE Motorcycle Insurance
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27 Reviews For MCE Motorcycle Insurance
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Guest 19th Nov 2009
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MCE, terrible company to deal with, in fact any positive comments on here will be from MCE themselves, they run a propaganda policy-IE- MCE are really great and gave a really cheep quote etc etc--- read there terms and conditions before buying from them!! Or better still go to you tube and try leaving a negative comment about them-- then watch it disappear!!!!!
- Read Guest's full review and ratings (64 words)
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Guest 11th Nov 2009
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Had quad bike insurance which i gave a 60 deposit with my credit card pain in installments for 4 months i then sold my bike and cancelled my policy i am now getting demanding letters saying i owe them another £105 for insurance i DONT have absolute joke, DONT USE MCE THEY ARE CON MERCHANTS. ive complained to the financial ombudsman if you have problems let the ombudsman know because they are aware of these cowboys!!!!- Read Guest's review (73 words)
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Guest 2nd Nov 2009
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MCE have always been very helpful to me, they arranged a call back for me from a customer services person as the other advisor informed me there were a lot of calls holding so id be on hold for a while. Sure enough I got a call back a couple of hrs later to change my address where I didnt pay anything. I'd definitely recommend them as they also beat all my other prices from comparison sites for my gsxr 750. Thumbs up.- Read Guest's review (82 words)
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Guest 12th Oct 2009
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EVERYBODY KEEP AWAY FROM MCE THEY ARE SCAMMING BUMS...iv had my rs50 insured for 2 week which cost 130 then i got a cagiva roadster 125 which my best quaote was 89 pounds but i rang mce 2 try n swap my policy over 2 the 125 and they wanted 120 pound after iv paid the 130 aswell so after a breif argument i asked how much i wud get if i canceled and they say 75% but there only offering 50 pound back so i canceled and got 50 pound bak 2 put 2 wards the 89 pound quote i would suggest every1 keep awa ...- Read Guest's review (116 words)
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Guest 28th Sep 2009
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MCE Motorcycle Insurance gave the best quote - but terrible when it comes to a claim.- Read Guest's review (16 words)
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Guest 11th Sep 2009
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MCE Motorcycle Insurance gives a terrible service, the quotation I had bore no resemblance of the details I gave over the phone, then tried to call over several days, just got cut off every time after waiting for 15 mins at a time, they took £10 extra from my direct debit as a "fine" for not returning the finance form I had not recieved, when I called at 17.50, hung on for 10 mins to complain they said I couldnt complain now as it was 18.00 now and said goodbye. I could go on, wish Id st ...- Read Guest's review (95 words)
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Guest 11th Sep 2009
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I would urge people to stay clear of MCE Motorcycle Insurance...I cancelled after my quote was 8 times what they first quoted...cancelled on the phone ten minutes after exorbitant quotation but they still say I owe nearly 200 pounds for somethinf I never had. They are now pursuing me with collection agency. I filled in all the relevant forms for cancellation but they say the havnt a record of this..This company need investigated....DONT GO THERE- Read Guest's review (77 words)
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Guest 18th Aug 2009
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MCE have insured a damage bike??? why?? a damaged bike!!! so cancelled the policy, but of course MCE lost all documentation and track on phone calls. A month and half later after cancelled the policy they still want me to pay for the insurrance for a damage bike???
where is the logic??
mce can't take responsabilities from their mistake. sad story- Read Guest's review (61 words)
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Guest 20th Jul 2009
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have had no problem to date, have used MCE Motorcycle Insurance for 4 years with my bikes and last year they saved me £300 on my car ,cheapest quote from go compare was £900, fortunately i have not had to make a claim so cant comment on the after sales service- Read Guest's review (50 words)
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Guest 16th Jul 2009
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My son got insurance from MCE 03/12/08 for £256, they were told that my son would probably be taking his car test and may cancel when he had and was told he would get a refund. He phoned them at the end of may 09(6 months)and was told to put it in writing. He waited 6 weeks and received nothing, so we phoned MCE only to be told that as they didn't received his letter until the 9th June this counted as another month on his insurance and due to admin fees he was not entitled to a refund, als ...- Read Guest's review (164 words)
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Guest 4th Jul 2009
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MCE Motorcycle Insurance is a total joke, gave me a price one day that I paid for that day, then called me the day after so say the excess had increased and then wondered why i wanted to cancel- Read Guest's review (39 words)
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Guest 4th Jul 2009
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very poor service, had nothing but problems with MCE Motorcycle Insurance from day one and I've not even had to make a claim- Read Guest's review (100 words)
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Guest 3rd Jun 2009
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Terrible customer service. They take on average 15-30mins to answer the phones. You get redirected to different departments constantly. Customer service representatives not trained properly in how to deal with customers!
They fail to email insurance details on time to motorcycle dealers, infact my motorcycle dealer never received it.
And finally posting of insurance was incredibly slow. Will never take up insurance with MCE Motorcycle Insurance again.- Read Guest's review (68 words)
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Guest 10th Apr 2009
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MCE Motorcycle Insurance customer care is diabolical...is there one person working in that department?
Of course sales answer fast, I wonder why....
AVOID, incompetent at form filling, then have the audacity to charge extra because THEY omitted details you told them, complete fiasco.
Not only did they make mistakes with one of my vehicles they are currently making mistakes on another.
I have emailed last July to inform them of my 3points on my licence, they confirmed receiving my email & said de ...- Read Guest's review (129 words)
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1971SPIDERMAN 27th Mar 2009
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MCE Motorcycle Insurance got my documents wrong and then wanted to charge me to ammend them. Because I wouldnt they terminated my insurance without telling me. POOR COMPANY- Read 1971SPIDERMAN's review (46 words)
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Guest 9th Mar 2009
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MCE Motorcycle Insurance were very helpful, got my policy within few hours ... cheapest rates.. always recommend to friend and family.
great customer service- Read Guest's review (23 words)
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Guest 17th Jan 2009
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As I have laid up classics, MCE 'Bikers Home insurance' (house, contents & sorned bikes) seemed ideal, & at a good price. Spoke to the company that were taking over the house/contents policy earlier today, sounds like the Bikers Home ins policy has lead to many problems.- Read Guest's review (73 words)
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bike 15th Dec 2008
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High admin fees.
Being charged £30 to update my address after moving (years policy was only £70).
Being charged £30 to cancel my policy- paperwork said I would receive 40% of my policy cost back if cancelled after 3 months, no refund, due to admin fee.
Receiving my proof of no claims discount with one years mysteriously missing.
Phoning customer services and being put on hold for 30 minutes (numerous times) then being redirected to the wrong department (numerous times).
Havi ...- Read bike's review (147 words)
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kino99999 7th Dec 2008
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Well I've noticed a lot of bad reviews for MCE I however have not had any problems. When I first phoned them up they gave the cheapest price my policy was set up within minutes. I also had to make a claim through mce towards the end of the policy a female driver pulled out in front of me as I was travelling on a main road. So following morning I phoned them up reported the incident also this is on a freephone number. I was talking to someone about my claim within seconds and it also didn't cost ...- Read kino99999's review (192 words)
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ianmw 6th Oct 2008
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Despite proving 'double insurance' I am being told I owe £27 and also for money through Finsure as the premium was to be paid by installments - in total £100 for 1 weeks insurance which I did not request. Will let you know what the FSA make of it all in due course.- Read ianmw's review (90 words)
Web Links
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