mce motorcycle insurance reviews | Watch This Item.

Average Ratings
Customer service2.6/10 Based on 5 ratings
Value for Money3.6/10
Reviewer Rating3.1/10
Overall Rating3.5/10 Based on 18 ratings
18% Recommended3 out of 17 Reviews
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17- MCE Motorcycle Insurance Reviews

  • Full review by
    Guest.
    on 4th Jul 2009


    User Rating : 0
    Respect : 0

    MCE Motorcycle Insurance is a total joke, gave me a price one day that I paid for that day, then called me the day after so say the excess had increased and then wondered why i wanted to cancel
    Guest's review and ratings     | 39 words

  • Review by
    Guest.
    on 4th Jul 2009


    User Rating : 0
    Respect : 0

    very poor service, had nothing but problems with MCE Motorcycle Insurance from day one and I've not even had to make a claim
    Guest's full review     | 100 words

  • Review by
    Guest.
    on 3rd Jun 2009


    User Rating : 0
    Respect : 0

    Terrible customer service. They take on average 15-30mins to answer the phones. You get redirected to different departments constantly. Customer service representatives not trained properly in how to deal with customers! They fail to email insurance details on time to motorcycle dealers, infact my motorcycle dealer never received it. And finally posting of insurance was incredibly slow. Will never take up insurance with MCE Motorcycle Insurance again.
    Guest's full review     | 68 words

  • Review by
    Guest.
    on 10th Apr 2009


    User Rating : 0
    Respect : 0

    MCE Motorcycle Insurance customer care is diabolical...is there one person working in that department? Of course sales answer fast, I wonder why.... AVOID, incompetent at form filling, then have the audacity to charge extra because THEY omitted details you told them, complete fiasco. Not only did they make mistakes with one of my vehicles they are currently making mistakes on another. I have emailed last July to inform them of my 3points on my licence, they confirmed receiving my email & said de ...
    Guest's full review     | 129 words

  • Review by
    1971SPIDERMAN
    on 27th Mar 2009


    User Rating : 0
    Respect : 0

    MCE Motorcycle Insurance got my documents wrong and then wanted to charge me to ammend them. Because I wouldnt they terminated my insurance without telling me. POOR COMPANY
    1971SPIDERMAN's full review     | 46 words

  • Review by
    Guest.
    on 9th Mar 2009


    User Rating : 10
    Respect : 0

    MCE Motorcycle Insurance were very helpful, got my policy within few hours ... cheapest rates.. always recommend to friend and family. great customer service
    Guest's full review     | 23 words

  • Review by
    Guest.
    on 17th Jan 2009


    User Rating : 1
    Respect : 0

    As I have laid up classics, MCE 'Bikers Home insurance' (house, contents & sorned bikes) seemed ideal, & at a good price. Spoke to the company that were taking over the house/contents policy earlier today, sounds like the Bikers Home ins policy has lead to many problems.
    Guest's full review     | 73 words

  • Review by
    bike
    on 15th Dec 2008


    User Rating : 0
    Respect : 0

    High admin fees. Being charged £30 to update my address after moving (years policy was only £70). Being charged £30 to cancel my policy- paperwork said I would receive 40% of my policy cost back if cancelled after 3 months, no refund, due to admin fee. Receiving my proof of no claims discount with one years mysteriously missing. Phoning customer services and being put on hold for 30 minutes (numerous times) then being redirected to the wrong department (numerous times). Havi ...
    bike's full review     | 147 words

  • Review by
    kino99999
    on 7th Dec 2008


    User Rating : 10
    Respect : 0

    Well I've noticed a lot of bad reviews for MCE I however have not had any problems. When I first phoned them up they gave the cheapest price my policy was set up within minutes. I also had to make a claim through mce towards the end of the policy a female driver pulled out in front of me as I was travelling on a main road. So following morning I phoned them up reported the incident also this is on a freephone number. I was talking to someone about my claim within seconds and it also didn't cost ...
    kino99999's full review     | 192 words

  • Review by
    ianmw
    on 6th Oct 2008


    User Rating : 0
    Respect : 0

    Despite proving 'double insurance' I am being told I owe £27 and also for money through Finsure as the premium was to be paid by installments - in total £100 for 1 weeks insurance which I did not request. Will let you know what the FSA make of it all in due course.
    ianmw's full review     | 90 words

  • Review by
    gethro Rank: Lance Corporal
    on 24th Sep 2008


    User Rating : 0
    Respect : 0

    My son phoned for a quote for his moped (value £500), was told £189.11, I phoned to pay and realised this was just third party, so I got a quote for TPFT for £236 so I accepted this, about 20 min after I accepted the quote I realised that I wasn't told the excess figure so I phoned to check and was told it was £500 (so I cancelled the policy). Got a letter today telling me there is a min charge to cancel of £30 and the refund will be in the form of a credit not ...
    gethro's full review     | 109 words

  • Review by
    Ducati996R Rank: Lance Corporal
    on 26th Jun 2008


    User Rating : 1
    Respect : 0

    I had a motorcycle insurance policy with MCE for several years as they constantly were among the lowest prices for my slightly modified bike. However, it was only after making a claim and requesting information from them that I had to deal with customer services rather than renewals. This side of the business is very poor. Each time I called them I was put on hold for at least 5 minutes, in most cases it was 15 minutes. By that time, I figured they wouldn't answer so I hung up. When I did eventu ...
    Ducati996R's full review     | 205 words

  • Review by
    MCE disgruntle
    on 20th Jun 2008


    User Rating : 1
    Respect : +1

    NO! MCE, you are no good at customer service. Please train your staff about answering the phone and how to keep the customer coming back! the customer service team does not know what 'good customer serevice' means. I have spent a total of two + hours listening to an advert about how good they are for bike insurance and customer service. Waiting for customer service to answer the phone!
    MCE disgruntle's full review     | 83 words | 1 comment added.

  • Review by
    Guest.
    on 29th Apr 2008


    User Rating : 10
    Respect : -1

    I found MCE Insurance to be a superb company to deal with. They gave me the best price and the best service of about 5 motorcycle Insurance companies I tried. If you want cheap motorcycle Insurance I suggest you five them a call or try their website www.mceinsurance.com
    Guest's full review     | 55 words | 1 comment added.

  • Review by
    whfcuptonpark Rank: Lance Corporal
    on 28th Apr 2008


    User Rating : 10
    Respect : 0

    Motorcycle Insurance is a minefield- but after lots of calls to lots of companies I saw MCE advertising on Ebay so I figured they must be professional! I wasn't disappointed- they gave me a cheap quote for my CBR600 with no fuss about my race can. I'd recommend them to anybody
    whfcuptonpark's full review     | 61 words

  • Review by
    J STEENSON
    on 18th Mar 2008


    User Rating : 0
    Respect : +1

    Phoned about MCE Insurance premiums return tried for 3 months solid before a reply phoned one day and was on the phone for three and a quarter hours and was passed back and forward to nine different people absolute disgrace. Would never advise anyone using this company cant wait to get their money but don't want to know when they have to pay out.
    J STEENSON's full review     | 63 words | 2 comments added.

  • Review by
    Guest.
    on 12th Mar 2008


    User Rating : 10
    Respect : 0

    MCE Insurance - Ride Daytona 650 with 3 years experience. Got fully comp cover with NCD protected, £200 excess, riding other bikes, for £205 at bike show. Closest quote online was £270 for basic cover and huge excess.
    Guest's full review     | 42 words


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