MCE Car & Motorcycle Insurance Reviews - www.mceinsurance.com

★★★★☆
4.0 / 5
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MCE Car & Motorcycle Insurance www.mceinsurance.com

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Latest Reviews

★★★★★

“good customer service”

Written on: 22/03/2017 by AbigailMcNamara406 (1 review written)

Had a phone call about transferring my insurance, was very polite and efficient with the change over thankyou… Read Full Review

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★★★★★

“A Great Experience”

Written on: 21/03/2017 by ChrisDubya (1 review written)

Today I spoke to Customer Service, with regards to amending my policy details. She was polite, friendly and very helpful and explained everything fully and clearly. I've actually never received customer service like this before in my 13 years of riding bikes. It was a pleasure dealing with her today and this has made me want to renew my policy with MCE Insurance when it expires in 13 days' time. I hope to deal with her again in the future. Thank you! … Read Full Review

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★★★★★

“No nonsense good value bike insurance”

Written on: 20/03/2017 by 53regAprilia (1 review written)

I've found the advisers at MCE always very helpful, knowledgable and polite. I like the fact that theres no nonsense, you'll be dealt with in one transaction and not passed between different people. 5* from me… Read Full Review

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Written on: 21/03/2017

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★★★☆☆

“Polite operators. Poor service.”

Written on: 20/03/2017 by HChadders1 (1 review written)

MCE on the face of it can be a good motorcycle insurer. The operators are polite & mostly helpful. However, I would never trust MCE again with motorcycle delivery &/or courier insurance. They have short changed me & left me in a position where I can't continue the same job. The excess & monthly instalments were never clearly explained. Operator 4770 is very polite & helpful, she does her job well. To sum it up though, operators are not responsible for settlement amounts. The management is… Read Full Review

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★★★★★

“Good deal on bike insurance yesterday, swapping 1 bike...”

Written on: 19/03/2017 by Bustola (1 review written)

Good deal on bike insurance yesterday, swapping 1 bike for another. Very helpful agent on the phone… Read Full Review

Bigedmce's Response to Bustola's Review

Written on: 21/03/2017

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★★★★☆

“Operator particularly helpful”

Written on: 18/03/2017 by GordonBlackley (1 review written)

Dayle, the operator who dealt with my complex insurance needs, insuring a bike I was importing on its chassis number, whilst retaining the insurance on my other bike until the new one was registered, was extremely helpful, and really went the extra mile to assist. Thank you… Read Full Review

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Written on: 21/03/2017

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★☆☆☆☆

“Do not let MCE be in charge of your no claims!”

Written on: 18/03/2017

Very disappointed! On purchasing a new bike, MCE were not competetive with their quote for cover, so I moved insurer to Bennetts. On request, MCE only sent a very informal proof of no claims to me, which Bennets were unable to accept. MCE in conversation with Bennets refused to send on full and proper no claims details. Additionally, MCE did not send any formal proof that I had cancelled my policy with them in the post subsequent to my conversation with one of their staff, when I cancelled… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 18/03/2017

Had a policy amendment to make. Dealt with a person who was a delight to talk to and very efficient… Read Full Review

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Written on: 21/03/2017

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★★★★★

“Mce Great company”

Written on: 18/03/2017 by SincerePatterson127 (1 review written)

Rang their number to sort out change of address and was dealt with very professionally. Keep up the great service MCE the no1 bike insurer… Read Full Review

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Written on: 21/03/2017

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★★★★★

“Great service”

Written on: 17/03/2017 by Carverux180 (1 review written)

Wanted to say what great service I have received from MCE from the initial quote to resending paperwork which I accidentally deleted. Dayle was great in help rearrange for the paperwork to be resent and was polite and friendly on the phone. Great work MCE makes customers feel they are not here just to take money from and get treated like humans… Read Full Review

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Written on: 21/03/2017

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★★★★☆

“No claims discouunt”

Written on: 17/03/2017 by Simsnr371 (1 review written)

Phoned to obtain evidence of no claims discount, the adviser was very helpful and said she would send it through but not received as yet… Read Full Review

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Written on: 21/03/2017

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★★★★★

“Registration Number Amended”

Written on: 17/03/2017 by johndavidrichardson (1 review written)

After purchasing my bike I wanted to insure it ASAP. Due to the fact I had assigned a personal number plate at the same time as purchase, I had to insure the bike on the original plate. On receiving the new log book I could amend my documents to reflect the actual plate. She was so helpful and understanding, she even waived the amend fee. Fantastic customer service. I would definitely recommend MCE to my fellow biker friends. Thank you. … Read Full Review

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Written on: 21/03/2017

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★★★★★

“great customer service”

Written on: 17/03/2017 by climber796 (1 review written)

so this was the first time I have ever made a claim in over 23 yrs. I didn't have a clue what to do. I spoke to an advisor who was amazing. talked me through the whole lot. he got me what I needed also after a low first offer. the whole thing took around two months however they kept in touch periodically. really can't say enough about 4878… Read Full Review

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Written on: 21/03/2017

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★★★★★

“Dayles the man! ”

Written on: 16/03/2017 by BenDavies (1 review written)

I called my insurance company as I had a few questions, Firstly I was impressed as I was put through almost immediately! Which was great no one wants to be in a que! Dayle answered my call and was able to help me and tell me what I wanted to know, as daft as it may sound it was quiet possibly the easiest call to an insurance company I have ever made. He seems to be a guy who genuinely enjoys his job and this means that customers enjoy there experience as there was no hassle and he was able… Read Full Review

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Written on: 21/03/2017

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★★★★★

“Fast call answering”

Written on: 16/03/2017 by Redsid (1 review written)

Spoke to a lady, she couldn't of been more helpful. .helped me sort out my insurance up grade no problem… Read Full Review

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Written on: 21/03/2017

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★★★★★

“Prompt and efficient service”

Written on: 15/03/2017 by AlanM08 (1 review written)

Thanks to Dayle for quickly sorting out my proof of no claims. I was impressed with his polite manner and diligence in checking all the detail… Read Full Review

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Written on: 21/03/2017

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★★★★★

“Spoke to dayle today ,a pleasure to speak to helpful...”

Written on: 15/03/2017 by Humphreyzw170 (1 review written)

Spoke to dayle today ,a pleasure to speak to helpful and friendly Dayle sorted my problem straight away with ease Give this lad a bonus… Read Full Review

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Written on: 21/03/2017

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★★★★★

“Insuring bike number 2”

Written on: 14/03/2017 by Jay7145 (1 review written)

Rang up to add a second bike to my existing policy. Spoke to Dayle Williams, a very helpful and friendly guy. Makes doing these things much easier and stress free. Well done MCE on your call service and well trained staff… Read Full Review

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Written on: 14/03/2017

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★★★★★

“A pleasure to speak with”

Written on: 13/03/2017 by SonnyDaze (2 reviews written)

I called in today and spoke to a lovely lady in customer service. I had made a mistake when taking the policy out and forgot to include my 2 years no claims. The whole process only took a few minutes and her polite nature really shined through on the call. If this one call is anything to go by , then i think I'm in for a good service from MCE should i ever need to claim. As silly as i felt having made a mistake , she put me at ease. I really hope she gets the commendation she deserves as… Read Full Review

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Written on: 14/03/2017

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★★★★★

“change details on policy”

Written on: 10/03/2017 by ElliotPugh (1 review written)

i rang and spoke to a lovely lady to change some details on my policy she did it with ease made me feel really welcome and at ease it was aplesure thanks ‘Charlene Chapman… Read Full Review

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Written on: 14/03/2017

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