MCE Car & Motorcycle Insurance Reviews - www.mceinsurance.com

★★★★☆
4.0 / 5
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79.2% of users recommend this
  • Customer service

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MCE Car & Motorcycle Insurance www.mceinsurance.com

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Latest Reviews

★★★★★

“Saved me from a £90 charge from them gits at bikesure...!”

Written on: 21/02/2017 by sj.71 (1 review written)

She came to my rescue and sorted out my insurance twice so I could send a like for like policy document to bikesure, even though my insurance with MCE is cheaper with commuting included...! bikesure are just trying to sting me even though I'm within the cooling off period. She didn't put me on hold much which was fab as the hold music is a bit naff and not to good to sing along to. Also she wasn't fazed when I called her another name..! Fair play to MCE for looking after us till 9PM to help… Read Full Review

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★★★★★

“Claims Handler”

Written on: 21/02/2017 by 88McLaughlin (1 review written)

I would like to commend Claims Handler. She was clear, concise and efficient. She helped me fill out a claim form in the first stage of the claims process. She displayed patience and understanding which is the essence of great customer service. She was exceptional and is the main reason I will continue to use MCE as my insurer once my claim is settled… Read Full Review

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★★★★★

“Great service over the weekend. She answered all my...”

Written on: 20/02/2017 by brReed302 (1 review written)

Great service over the weekend. She answered all my questions and gave me an honest account of how much a new bike might cost me. Always pleased with MCE, team are always nice to talk to and informative. Having spent many years working in a call centre i understand how hard it can be dealing with customers over the phone so thank you for your on going support and guidance as my motorbike insurer… Read Full Review

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★★★★★

“Customer Service”

Written on: 20/02/2017 by Strong472 (1 review written)

really helpful! she's been really kind and fast… Read Full Review

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★★★★★

“great service online chat”

Written on: 19/02/2017 by Happyaddz (1 review written)

had to chase up my new policy documents and was very happy to say that the whole thing was absolutely no drama at all. very straight forward and easy to use without waiting in a phone option que hell. online chat was brilliant and she was very helpful, documents emailed within minutes. Well done MCE… Read Full Review

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★★★★★

“Great customer service ”

Written on: 19/02/2017 by Averym361 (1 review written)

Had to ring the customer service today and spoke with a young lady who was very polite and helpful and very clear with the information given which is something you dont often find when speaking to customer services from other companies would happily give 6 stars… Read Full Review

Bigedmce's Comment

Written on: 20/02/2017

Hey there!

I'm glad we were able to get you sorted, thanks for the review!

Ride on!

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★★★★★

“policy amendment to add another bike”

Written on: 18/02/2017

The insurance advisor i spoke to was polite and a pleasure to chat with, he was very professional, efficient, and everything he said was clear and understandable. It was one the quickest and easiest quotes ive ever received, he was clearly experienced and knowledgeable. Overall it was an excellent service allround and id recommend mce to anyone wanting a quote, to top it off i got a good price too… Read Full Review

Bigedmce's Comment

Written on: 20/02/2017

Hey there!

I'm glad we were able to get you sorted, thanks for the review!

Ride on!

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★★★★★

“Great Service”

Written on: 17/02/2017 by damienmorris (1 review written)

Fast quick and effect service from the online chat. Speaking with the person I dealt with was a pleasure. Thank you… Read Full Review

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★★★★★

“Great service ”

Written on: 17/02/2017 by Aidani166 (1 review written)

Would just like to thanks dayle for the ease of changing my bike insurance today easy quick service just what you want thanks… Read Full Review

Bigedmce's Comment

Written on: 20/02/2017

Hey there!

I'm glad we were able to get you sorted, thanks for the review!

Ride on!

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★★★★★

“Very helpful ”

Written on: 17/02/2017 by Heath188 (1 review written)

Customer service was great! Helped me change my police after I got the start date incorrect. Easy to use website… Read Full Review

78Petr's Comment

Written on: 17/02/2017

'Loren D Customer Service'
Best help i can get of Loren many thanks

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Bigedmce's Comment

Written on: 20/02/2017

Hey there!

I'm glad we were able to get you sorted, thanks for the review!

Ride on!

Reply to this comment
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★★★★★

“THE BEST ONE”

Written on: 16/02/2017 by kamhossain (1 review written)

From getting quote to getting insurance all the way to claims to final settlement, it was smooth process. Answers all your questions thoroughly and to the point. You would go for ride with these guys clearly they are also bikers and they know the feeling. I was insured with MCE before and once I get my new bike, MCE are first people (bike insurance) I will call, they wont disappoint. Cheers MCE… Read Full Review

Bigedmce's Response to kamhossain's Review

Written on: 20/02/2017

Hey there!

I'm glad we were able to get you sorted, thanks for the review!

Ride on!

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★★★★★

“Great service.”

Written on: 16/02/2017 by Evangeline84 (1 review written)

I spoke to Dayle from MCE and he made it quick and painless to add a modification to my car. Very happy. Quick and professional customer service. … Read Full Review

Bigedmce's Comment

Written on: 20/02/2017

Hey there!

I'm glad we were able to get you sorted, thanks for the review!

Ride on!

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★★★★★

“Very Helpful”

Written on: 16/02/2017 by KaseyBauer343 (1 review written)

I used live chat and it was much less hassle than making a phone call and been put on to a person rather than a machine. The insurance quote from MCE was obviously the cheapest I had found and the best quality for what I needed… Read Full Review

Bigedmce's Comment

Written on: 20/02/2017

Hey there!

I'm glad we were able to get you sorted, thanks for the review!

Ride on!

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★★★★★

“Excellent service!”

Written on: 15/02/2017 by Imatx (1 review written)

I spoke to Charlene Chapman today to change the address on my policy. She was very kind/polite and the assistance she provided was fantastic! Considering I did not think to have all of my information readily available when I made the call, she was very patient and very helpful. I would be very happy to recommend MCE to anyone… Read Full Review

Bigedmce's Response to Imatx's Review

Written on: 20/02/2017

I had to check my policy today and got connected through to Dayle,he was very pleasant to deal with and sorted out the problem in a very professional manner,excellent service,thanks

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Bigedmce's Response to Imatx's Review

Written on: 20/02/2017

Hey there!

I'm glad we were able to get you sorted, thanks for the review!

Ride on!

Reply to this comment
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★★★★★

“Very pleasant,excellent sevice”

Written on: 15/02/2017 by ColemanMcKenzie227 (1 review written)

I had to check my policy today and got connected through to Dayle,he was very pleasant to deal with and sorted out the problem in a very professional manner,excellent service,thanks… Read Full Review

Bigedmce's Comment

Written on: 20/02/2017

Hey there!

I'm glad we were able to get you sorted, thanks for the review!

Ride on!

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★★★★★

“Professional excellent service”

Written on: 13/02/2017 by Liamosuprarz96 (1 review written)

I spoke with Dayle in customer service .He got the information I needed fast and trouble free.Great to talk to a person that enjoys their job and makes it a pleasure to deal with… Read Full Review

Bigedmce's Response to Liamosuprarz96's Review

Written on: 14/02/2017

Hey there!

I'm glad we were able to get you sorted, thanks for the review!

Ride on!

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★★★★★

“Brilliant customer service”

Written on: 13/02/2017 by 420Glass (1 review written)

When requiring assistance due to a technical error with DVLA, MCE acted promptly and provided the required documents… Read Full Review

Bigedmce's Comment

Written on: 14/02/2017

Hey there!

I'm glad we were able to get you sorted, thanks for the review!

Ride on!

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★★★★★

“Verygood”

Written on: 13/02/2017 by 1962Martin (1 review written)

Lost my documents your staff were very helpful in sorting me out thanks… Read Full Review

Bigedmce's Comment

Written on: 14/02/2017

Hey there!

I'm glad we were able to get you sorted, thanks for the review!

Ride on!

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★★★★★

“Renew Motorcycle Policy”

Written on: 13/02/2017 by ifTobin383 (1 review written)

I bought my new policy few days ago but I didn't receive any confirmation or email at all. Then today I used the chat way to ask for it and in 10 minutes I had the new Policy with me thanks, a very helpful lady… Read Full Review

Bigedmce's Comment

Written on: 14/02/2017

Hey there!

I'm glad we were able to get you sorted, thanks for the review!

Ride on!

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★★★★★

“Good service and competative ”

Written on: 12/02/2017 by Zoie199 (1 review written)

Great service and a competitive price, went with Bennett's first as they came out top on the comparison site. I was with Bennetts for a week who then phoned to say they'd made a mistake and my insurance would have to go up £58. Informed them if they put my insurance up they would not have come out top. I then cancelled with Bennett's Insurance who charged me £30 for their miss selling.!!! Phoned MCE who are very helpful with some great benefits with the policy. Will be going to them on… Read Full Review

Bigedmce's Comment

Written on: 14/02/2017

Hey there!

I'm glad we were able to get you sorted, thanks for the review!

Ride on!

Reply to this comment
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