MCE Motorcycle Insurance Reviews

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1.8 stars
Average rating for this product is: 1.8 out of 5

From 1 rating and 25 reviews

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Average Ratings for MCE Motorcycle Insurance

  • Customer service1.5 stars
  • Value for Money1.8 stars
  • Reviewer Ratings1.7 stars
  • Overall Rating1.8 stars

25 Reviews For MCE Motorcycle Insurance

  • Guest 2nd Nov 2009

    Reviewer rating: 5 stars


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    MCE have always been very helpful to me, they arranged a call back for me from a customer services person as the other advisor informed me there were a lot of calls holding so id be on hold for a while. Sure enough I got a call back a couple of hrs later to change my address where I didnt pay anything. I'd definitely recommend them as they also beat all my other prices from comparison sites for my gsxr 750. Thumbs up.

  • Guest 12th Oct 2009

    Reviewer rating: 1 stars


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    EVERYBODY KEEP AWAY FROM MCE THEY ARE SCAMMING BUMS...iv had my rs50 insured for 2 week which cost 130 then i got a cagiva roadster 125 which my best quaote was 89 pounds but i rang mce 2 try n swap my policy over 2 the 125 and they wanted 120 pound after iv paid the 130 aswell so after a breif argument i asked how much i wud get if i canceled and they say 75% but there only offering 50 pound back so i canceled and got 50 pound bak 2 put 2 wards the 89 pound quote i would suggest every1 keep awa ...

  • Guest 28th Sep 2009

    Reviewer rating: 1 stars


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    MCE Motorcycle Insurance gave the best quote - but terrible when it comes to a claim.

  • Guest 11th Sep 2009

    Reviewer rating: 1 stars


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    MCE Motorcycle Insurance gives a terrible service, the quotation I had bore no resemblance of the details I gave over the phone, then tried to call over several days, just got cut off every time after waiting for 15 mins at a time, they took £10 extra from my direct debit as a "fine" for not returning the finance form I had not recieved, when I called at 17.50, hung on for 10 mins to complain they said I couldnt complain now as it was 18.00 now and said goodbye. I could go on, wish Id st ...

  • Guest 11th Sep 2009

    Reviewer rating: 1 stars


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    I would urge people to stay clear of MCE Motorcycle Insurance...I cancelled after my quote was 8 times what they first quoted...cancelled on the phone ten minutes after exorbitant quotation but they still say I owe nearly 200 pounds for somethinf I never had. They are now pursuing me with collection agency. I filled in all the relevant forms for cancellation but they say the havnt a record of this..This company need investigated....DONT GO THERE

  • Guest 18th Aug 2009

    Reviewer rating: 1 stars


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    MCE have insured a damage bike??? why?? a damaged bike!!! so cancelled the policy, but of course MCE lost all documentation and track on phone calls. A month and half later after cancelled the policy they still want me to pay for the insurrance for a damage bike???
    where is the logic??
    mce can't take responsabilities from their mistake. sad story

  • Guest 20th Jul 2009

    Reviewer rating: 4 stars


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    have had no problem to date, have used MCE Motorcycle Insurance for 4 years with my bikes and last year they saved me £300 on my car ,cheapest quote from go compare was £900, fortunately i have not had to make a claim so cant comment on the after sales service

  • Guest 16th Jul 2009

    Reviewer rating: 1 stars


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    My son got insurance from MCE 03/12/08 for £256, they were told that my son would probably be taking his car test and may cancel when he had and was told he would get a refund. He phoned them at the end of may 09(6 months)and was told to put it in writing. He waited 6 weeks and received nothing, so we phoned MCE only to be told that as they didn't received his letter until the 9th June this counted as another month on his insurance and due to admin fees he was not entitled to a refund, als ...

  • Guest 4th Jul 2009

    Reviewer rating: 0 stars


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    MCE Motorcycle Insurance is a total joke, gave me a price one day that I paid for that day, then called me the day after so say the excess had increased and then wondered why i wanted to cancel

  • Guest 4th Jul 2009

    Reviewer rating: 0 stars


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    very poor service, had nothing but problems with MCE Motorcycle Insurance from day one and I've not even had to make a claim

  • Guest 3rd Jun 2009

    Reviewer rating: 0 stars


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    Terrible customer service. They take on average 15-30mins to answer the phones. You get redirected to different departments constantly. Customer service representatives not trained properly in how to deal with customers!

    They fail to email insurance details on time to motorcycle dealers, infact my motorcycle dealer never received it.

    And finally posting of insurance was incredibly slow. Will never take up insurance with MCE Motorcycle Insurance again.

  • Guest 10th Apr 2009

    Reviewer rating: 0 stars


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    MCE Motorcycle Insurance customer care is diabolical...is there one person working in that department?
    Of course sales answer fast, I wonder why....
    AVOID, incompetent at form filling, then have the audacity to charge extra because THEY omitted details you told them, complete fiasco.
    Not only did they make mistakes with one of my vehicles they are currently making mistakes on another.
    I have emailed last July to inform them of my 3points on my licence, they confirmed receiving my email & said de ...

  • 1971SPIDERMAN 27th Mar 2009

    Reviewer rating: 0 stars


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    MCE Motorcycle Insurance got my documents wrong and then wanted to charge me to ammend them. Because I wouldnt they terminated my insurance without telling me. POOR COMPANY

  • Guest 9th Mar 2009

    Reviewer rating: 5 stars


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    MCE Motorcycle Insurance were very helpful, got my policy within few hours ... cheapest rates.. always recommend to friend and family.
    great customer service

  • Guest 17th Jan 2009

    Reviewer rating: 0.5 stars


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    As I have laid up classics, MCE 'Bikers Home insurance' (house, contents & sorned bikes) seemed ideal, & at a good price. Spoke to the company that were taking over the house/contents policy earlier today, sounds like the Bikers Home ins policy has lead to many problems.

  • bike 15th Dec 2008

    Reviewer rating: 0 stars


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    High admin fees.
    Being charged £30 to update my address after moving (years policy was only £70).
    Being charged £30 to cancel my policy- paperwork said I would receive 40% of my policy cost back if cancelled after 3 months, no refund, due to admin fee.
    Receiving my proof of no claims discount with one years mysteriously missing.
    Phoning customer services and being put on hold for 30 minutes (numerous times) then being redirected to the wrong department (numerous times).
    Havi ...

  • kino99999 7th Dec 2008

    Reviewer rating: 5 stars


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    Well I've noticed a lot of bad reviews for MCE I however have not had any problems. When I first phoned them up they gave the cheapest price my policy was set up within minutes. I also had to make a claim through mce towards the end of the policy a female driver pulled out in front of me as I was travelling on a main road. So following morning I phoned them up reported the incident also this is on a freephone number. I was talking to someone about my claim within seconds and it also didn't cost ...

  • ianmw 6th Oct 2008

    Reviewer rating: 0 stars


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    Despite proving 'double insurance' I am being told I owe £27 and also for money through Finsure as the premium was to be paid by installments - in total £100 for 1 weeks insurance which I did not request. Will let you know what the FSA make of it all in due course.

  • gethro Rank: Lance Corporal 24th Sep 2008

    Reviewer rating: 0 stars


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    My son phoned for a quote for his moped (value £500), was told £189.11, I phoned to pay and realised this was just third party, so I got a quote for TPFT for £236 so I accepted this, about 20 min after I accepted the quote I realised that I wasn't told the excess figure so I phoned to check and was told it was £500 (so I cancelled the policy).
    Got a letter today telling me there is a min charge to cancel of £30 and the refund will be in the form of a credit not ...

  • Ducati996R Rank: Lance Corporal 26th Jun 2008

    Reviewer rating: 0.5 stars


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    I had a motorcycle insurance policy with MCE for several years as they constantly were among the lowest prices for my slightly modified bike. However, it was only after making a claim and requesting information from them that I had to deal with customer services rather than renewals. This side of the business is very poor. Each time I called them I was put on hold for at least 5 minutes, in most cases it was 15 minutes. By that time, I figured they wouldn't answer so I hung up. When I did eventu ...