MCE Car & Motorcycle Insurance Reviews - www.mceinsurance.com

★★★★☆
4.0 / 5
2539
78.9% of users recommend this
  • Customer service

  • Value For Money

Media Gallery for MCE Car & Motorcycle Insurance www.mceinsurance.com

MCE Car & Motorcycle Insurance www.mceinsurance.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★☆☆

“Could be so much better”

Written on: 01/07/2016

Recently renewed my bike insurance policy for 2 bikes. The process started by getting an email from MCE to remind me my policy renewal was due. OK so far. Called the number mentioned on the email and after 75 seconds was reminded that i was calling on a premium rate number and that i could hang up and call back (and effectively start again) on a local rate number. I did this but thought, why didn't you send me the cheap rate number in my email reminder? I wonder why….. they probably have to… Read Full Review

Report this review
★★☆☆☆

“Unfinished quote”

Written on: 01/07/2016 by Marvinq345 (1 review written)

While renewing my insurance on current bike i asked about a multibike policy and quote on another bike. The person dealing with me couldnt give me one and spoke to her manager. They couldnt give me a quote then and there and said they would phone me later. They never phoned. Also , when renewing your policy , they tediously go through all your details again despite telling them that nothing has changed since the previous years quote. Keeping you online and ripping you off in phone… Read Full Review

Report this review
★★★★★

“Motorcycle Insurance Renewal”

Written on: 01/07/2016 by Anastasial320 (1 review written)

Having used MCE in the past I have always found their staff to be very polite and helpful getting the best Policy and price possible for my Insurance renewal. Fortunately I have not had to make a claim on my policy so cannot comment on the claims side of MCE. Many Thanks MCE Team… Read Full Review

Report this review
★★★★★

“Brilliant ”

Written on: 01/07/2016 by Edwardsom300 (1 review written)

Very helpful and promptly rang me back when he said he would. Will definitely recommend and get quote for my car insurance next time… Read Full Review

Report this review
★★★★☆

“Blood biker happy chap”

Written on: 01/07/2016 by AtticusHill391 (1 review written)

As always meets all the needs I requested firs class service staff always on the ball. The insurance meet my need to work as a volunteer on Blood Bikes and even beet last years price. one happy bunny… Read Full Review

Report this review
★★★★☆

“Great insurance”

Written on: 01/07/2016 by Amirahz232 (1 review written)

Great value. Add ons at no extra cost. … Read Full Review

Report this review
★★★★★

“fantastic customer service”

Written on: 30/06/2016

I called to enquire about my NCB letter which I had not received. I spoke to the person I dealt with who advised me that it can take up to 48 hours to come. She did offer to look into it and then said she could ammend the old form and send it immediately. She did this and to confirm I received it she stayed on the phone while I checked my email. I was very happy with the service, and the person I dealt with had a lovely telephone manner and went the extra mile to help a customer… Read Full Review

Report this review
★★★★☆

“Making a claim”

Written on: 30/06/2016

Had to make a recent claim following accident. Logging the initial claim was easy but was very disappointed to receive emails asking for original documents that had been sent and signed for, had to do all the chasing and each email was from a different member of the claims team. Finally after complaining got brilliant service from staff 4890 who followed the claim through and phoned personally to review which was greatly appreciated… Read Full Review

Report this review
★★★★★

“Excellent”

Written on: 30/06/2016 by KalebAlexander131 (1 review written)

My husband rang for a quote and he spoke with the person he dealt with who was extremely helpful. When my husband and I discussed the quote and decided to take it we rang back and fortunately we got talking to him again. I spoke with him on this occasion and he was the nicest person one could speak to. Unfortunately at the time he couldn't take my payment but true to his when the technical matters were sorted out he telephoned me back. I found the whole experience hassle free… Read Full Review

Report this review
★★★★★

“MCE bike insurance ”

Written on: 30/06/2016 by Dicksonsx162 (1 review written)

Quicks and easy online insurance, all done in twenty minutes,received electronic copy the next day, highly recommended!… Read Full Review

Report this review
★★★★★

“1 phone call local rate ”

Written on: 30/06/2016 by Wileygs188 (1 review written)

Dealt with MCE for a number of years, but today I dealt with a young girl. what a asset that girl is to MCE . thank you MCE once again… Read Full Review

Report this review
★★★★☆

“Speak slower!”

Written on: 30/06/2016 by Makennaw28 (1 review written)

Although I have renewed my insurance with you, and probably will do again, I found the questioning over the phone very poor. The lady was very polite BUT questions and quotations read out were done so speedily I could not pick up on what was being said. I appreciate that legally you are bound to read out these statements, but a little slower would be nice!!! Also, as I had been sent a RENEWAL reminder, surely all that needed to be asked was, 'Has anything changed?' To go through each and every… Read Full Review

Report this review
★★★☆☆

“Be Careful ”

Written on: 30/06/2016 by AmiyaRees134 (1 review written)

Had a quote on Saturday and was told that it was valid for seven days. Phoned to accept on Monday and because the advisor was not there I had to go through questionnaire again, this time it cost me an extra £15 for the cover… Read Full Review

Report this review
★★★★★

“rang them to check online quote”

Written on: 30/06/2016 by vcBarnes316 (1 review written)

friendly went through my options good price bought there and then… Read Full Review

Report this review
★★★☆☆

“Irritating”

Written on: 30/06/2016 by Pagezh333 (1 review written)

Brilliant pricing but the constant calls for the next two days after getting the quote to see if I wanted to take up the quote were very irritating, considering I had called them the same day, bought & paid for the insurance using their quote reference. Come on guys get your act together!!… Read Full Review

Report this review
★★☆☆☆

“Great and easy, until..........................”

Written on: 30/06/2016 by Keating113 (1 review written)

Great until you wait 10 days, and still counting, for your documents to arrive. No kidding have sent 4 emails and still nothing… Read Full Review

Report this review
★★★★☆

“Policy documentation”

Written on: 30/06/2016 by Henryk105 (1 review written)

Completed on line and happy with insurance but had no email policy documentation received or confirmation that policy accepted… Read Full Review

Report this review
★★★★★

“Motor Bike insurance”

Written on: 29/06/2016 by Nevillegj494 (1 review written)

MCE is a great insurance company and very easy to deal with,the cover is second to none and the price is the best anywhere.This is my second year with the company and I would recommend them to anyone… Read Full Review

Report this review
★★★★★

“All in is as good as it gets”

Written on: 29/06/2016 by Gorckle (1 review written)

The deal I was given was for a chinese scooter, imagine my surprise to have leathers,helmet and breakdown all included on fully comp for just over £110. The extras were important because the excess is not far off the value of the bike! I paid more than that last year with none of the extras. I always shop around at renewal time, but I can't see a deal anywhere near as good as this… Read Full Review

Report this review
★★★★★

“The best prices around and the easiest to register with”

Written on: 29/06/2016 by Foster400 (1 review written)

I'm a new 40 something biker, bought my cbr1100xx and almost passed out with some outrageous quotes!!! MCE were far and away THE best price & their online system was so easy! Other bike insurers have to up their game to compete on any level! I don't fancy their chances! Well done MCE… Read Full Review

Report this review
overview