MCE Motorcycle Insurance Reviews - www.mceinsurance.com

Click here if this is your business
★★★★☆
4.1 / 5
1424
79.8% of users recommend this
Click here if this is your business
  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
MCE Motorcycle Insurance www.mceinsurance.com - Ask a question now

Media Gallery for MCE Motorcycle Insurance www.mceinsurance.com

MCE Motorcycle Insurance www.mceinsurance.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Bike Insurance MCE”

Written on: 30/07/2015

I have just bought bike insurance from MCE, the person who dealt with me could not have been more helpful and answered all my questions,this is the 3rd year that I have been with MCE and I would recommend than to anyone with a bike, not only that you can enter there competitions for British Superbikes and win lots of things, ie, tickets for BSB pillion laps and lots more, looking forward to another year of riding my motorbike, thank you MCE, keep up the good work… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“MCE insurance renewal”

Written on: 29/07/2015 by lpCox372 (1 review written)

MCE have continued to provide an excellent service. This will be my 4th year with them and they still provide the most competitive rates around.My only gripe was the length of time spent on the telephone, however don't let that put you off. The lady that dealt with my call was professional, helpful and polite. Thankyou … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fantastic service from the person I dealt with ”

Written on: 28/07/2015

I felt I had to write a review and I feel I have to mention the staff members name after having superb service from the person I dealt with , by far the most helpful person I have come across when phoning any company, she went above and beyond and was easy and clear to understand a superb person to deal with at MCE, and I would always ask to deal with her in the future… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Amazing Customer Service”

Written on: 28/07/2015 by EmmaLB (1 review written)

I phoned customer service today to discuss my current insurance policy. I spoke to a customer service representative Beccy M who I feel it only right to mention by name as she went above and beyond to help me to get the best deal for additional add-ons to my policy. She not only compared the market but arranged for a personal call back and offered a personalised service that is very rare to find in any telephone customer service. The service provided made me feel like a valued customer and made… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Awesome claims handler”

Written on: 28/07/2015 by Stuart_Johnstone (1 review written)

I was knocked off my motorbike a few weeks ago so had to go through the dreaded claims process. Today, I spoke to someone in trying to finalize my claim with MCE. the person I dealt with  was bright and bubbly, taking the time to explain everything properly and was very helpful in going back and forth to try to get the correct settlement figure for me. Nothing was too much which is unusual in the insurance industry these days. When I rung back this afternoon to make sure she had got the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Really good...... Other than .. ”

Written on: 27/07/2015 by YaelCantrell189 (1 review written)

The chap I spoke to was really helpful I found the pricing to be very reasonable! My only issue and I would like someone to get back in touch is how I was charged £10 for the call when it was only 39 mins at 7p a miniute wich only calculates to £2.80 I think it's bloody cheeky you charged me 22p a minute, I suggest some one from mce gets in touch because I'm not Calling back up to get ripped a new one, other than that very pleased… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“A Problem Solved By MCE”

Written on: 26/07/2015 by CMoore (1 review written)

Came to change my Policy on a Existing MCE Policy running for only 5 Weeks which just put Me outside the Month no issue time frame . After a lengthy time Grinding down my new details & sorting issues over cancellation fees & high price on upgrade on my change of BMW Model We came to a fair price that MCE worked to keep Me On board with that I was pleased with . Thanks to MCE & a great operator in Miss Burke… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Response to CMoore's Review

Written on: 27/07/2015

Hey there!

Thanks for the review, i'm glad we could get you sorted!

Now get out and enjoy the bike!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Motorbike insurance review”

Written on: 26/07/2015

After my Honda was immobilised by thieves attempting to steal it I rang the breakdown service of MCE asking about breakdown cover. I was told that yes that would be possible and that he would contact them to arrange it. 10 mins later he rang me to say that no the breakdown man had finished work for the day and wouldn't be able to collect the bike. On calling MCE to check the excess on the policy and find out whether it would be worth while putting in a claim I was told that and administration… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“General Questions regarding my policy ”

Written on: 26/07/2015

Just a quick call to make sure my policy payments were all fine and the phone call was answered very quick indeed. First of all i spoke to a lovely and brilliant lady, she was excellent regarding my questions and answers were straight back with no confusion. Great service and would definitely recommend to all, plus would definitely deal with the lady again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent customer service”

Written on: 26/07/2015 by Young468 (1 review written)

Niall had an excellent communicative ability and everything was explained perfectly… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Comment

Written on: 27/07/2015

Hi there!

I'll be sure to pass this on!

Thanks for the review!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“customer service”

Written on: 26/07/2015 by 211Perez (1 review written)

The service has been first rate, very quick and accurate. would recommend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Comment

Written on: 27/07/2015

Hi there!

Thanks for the review, i'm glad we got you sorted!

Ride on!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Just Passed”

Written on: 25/07/2015 by ToyAttack (1 review written)

I just passed my test and was updating my MCE insurance, spoke to Becky M who was brilliant on the phone, clear voice, really amazing customer service skills made it a pleasure to call the company. I would recommend pureley for her answering the call :D… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Response to ToyAttack's Review

Written on: 27/07/2015

Hi there!

That's great to hear, i'll make sure I pass this on!

Ride on!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“MCE customer service ”

Written on: 24/07/2015 by Pablo82 (1 review written)

Customer service is very good and helpful especially the young lady, who dealed with me today, thank you :-)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Response to Pablo82's Review

Written on: 27/07/2015

Hi there!

Thanks for the review, i'm glad to hear we could sort you out!

Ride on!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Customer service very helpful”

Written on: 24/07/2015 by KaitlynCochrane (1 review written)

I contacted customer services to check they had my latest email and mobile details. Held in queue for a short time before speaking to a representative who was very helpful and updated my details. It's a shame you can't do this on line, would be much easier… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Delgaty055's Comment

Written on: 24/07/2015

I spoke to a lady and she was very help also cheerful I enjoyed sorting out my insurance through her as she was down to earth and having a good laugh

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“fantastic company to deal with”

Written on: 24/07/2015 by budnben (1 review written)

had a great expieriance dealing with mce ,very helpful and polite ,would recommend to family and friends… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Motor cycle insurance”

Written on: 24/07/2015 by MadisonPittman (1 review written)

Very pleasant and efficient knew their job… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Comment

Written on: 24/07/2015

Hi!

I'm glad you're happy with the service!

Thanks for the review!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Mce”

Written on: 24/07/2015 by Neville75 (1 review written)

Customer service is very good and helpful especially the young lady , who dealed with me today, thank you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Comment

Written on: 24/07/2015

Hi!

I'm glad we sorted you out, thanks for the review!

Ride on!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Very Helpful & Efficient ”

Written on: 23/07/2015 by Calum8679 (1 review written)

I have just recently changed my bike and the customer service has been second to none, even the waiting time for my call to be answered was minimal. Not only was my policy easy to amend, It was the cheapest policy change I could find. I originally found MCE through compare the market and it beat all other quotes hands down. All staff at MCE have been brilliant with me and I have never had an issue. the person we dealt with was extremely helpful whilst amending the policy and talked through… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Response to Calum8679's Review

Written on: 24/07/2015

Hi there!

Great news! Thanks for the review, i'm glad you're happy with the product!

Ride on!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Very Helpful with Policy Change”

Written on: 23/07/2015 by JosephKelley96 (1 review written)

I rang MCE when I found out that my NCD was very much graeter than I had declared on the proposal form. NMcV was extremely helpful and put the changes in hand straight away. It was refreshing to speak with an advisor who was knowlegeable and enthusiastic, especially after several decades with a much larger but unresponsive insurer. Very pleased!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Comment

Written on: 24/07/2015

Hi there!

Thanks for the review, Joseph! I'm glad we could help you out!

Ride on!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Great experience”

Written on: 23/07/2015

Great custimer service and price. When it comes to motorcycle insurance I wouldn't go anywhere else… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bigedmce's Comment

Written on: 24/07/2015

Hi there!

Thanks for the review, i'm glad we could get you sorted!

Now get out and ride that bike!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
overview