MCE Motorcycle Insurance Reviews - www.mceinsurance.com

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★★★★☆
3.9 / 5
75% of users recommend this
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  • Customer service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“No documents ever sent”

Written on: 01/02/2015 by Barnesam255 (1 review written)

Took out insurance last week- still no sign of any docs. Money went straight out of my account though. They claim the can't send emails sometimes. Ringing to cancel tomorrow - what sort of legit business can't send emails or at worst post stuff?… Read Full Review

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★★★★★

“TOP NOTCH”

Written on: 29/01/2015 by LukeStar (1 review written)

I can not fault the service I recieved from the man I dealt with, the process was a speedy one with everything explained clearly, he was happy to anwser any of my questions. I have 9 points yet MCE offered me great price with fantastix benifits all included!! Looking forward to the VIP BSB grid walk and of course kicking Big Ed in the balls! ;)… Read Full Review

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★★★★☆

“Excellent service”

Written on: 29/01/2015 by Schmidt288 (1 review written)

Phoned to get renewal quote - been with MCE previously. Received efficient and courteous service. Gentleman easy to talk to and a satisfactory price quoted meaning could stay with MCE another year. Would recommend others to contact if want a friendly, quick and easy quote. … Read Full Review

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Bigedmce's Comment

Written on: 30/01/2015

Hey there!

Thanks for the review, i'm glad you had a great experience with MCE!

Ride on!

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★★★★★

“Bike Insurance”

Written on: 29/01/2015 by Alonzo107 (1 review written)

Very, Very friendly and helpful. Answered the phone at dinner time promptly. Competitive rates. Keep up the good work… Read Full Review

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Bigedmce's Comment

Written on: 30/01/2015

Hey there!

Glad we could get you sorted, i'll make sure I pass this on!

Ride on!

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★★★★★

“MCE Motorcycle Insurance”

Written on: 29/01/2015

I have to say what a great service! Wasn't hanging around one the phone for ages I no sooner rang and I was answered straight away. The gentleman that delt with my renewal was extremely helpful and friendly and sorted me a great quote. I'm very pleased with the quick and friendly service I received. Cant see me going anywhere else in the future… Read Full Review

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Bigedmce's Comment

Written on: 30/01/2015

Hey there!

That's excellent news, i'll make sure I pass this on!

Ride on!

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★★★★☆

“very friendly people and the man I dealt with sorted...”

Written on: 28/01/2015 by joshclarke420 (0 reviews written)

very friendly people and the man I dealt with sorted my insurance very fast and efficiently i was ver happy with the service, i used to use MCE but im not taking there attitude any more, i am so much happier i have a friendly insurance company now… Read Full Review

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Bigedmce's Response to joshclarke420's Review

Written on: 30/01/2015

Hey there!

I'm glad we could get you on cover!

Ride on!

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★★★★★

“very good service”

Written on: 28/01/2015 by 471Moreno (1 review written)

This company helped me out lots, as im disabled and only have one arm the sales rep was very patient… Read Full Review

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Bigedmce's Comment

Written on: 30/01/2015

Hey there!

I'm glad we could help and get you sorted!

Ride on!

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★★★★★

“Excellent insurance very cheap!”

Written on: 28/01/2015 by LillianBishop (1 review written)

Called around to a few insurance company's and i found it very difficult to get insured due to my age 24 and first time on a bike but then i heard about MCE insurance and i said id give them a call and well there price was so good i just went for in then and there and was on the road that afternoon. there only bad thing id have to say is they e-mail all your documents they say 48hrs but its a week later now and im still waiting iv called up again and they said they'll send them again so… Read Full Review

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Mce_Customer_Services's Comment

Written on: 29/01/2015

Hello

I’m sorry to hear that you have had a bad experience with MCE. We strive to deliver the very best service at all times and it is always disappointing to hear when we have not achieved our high standards.

I would like to investigate the issue for you and would appreciate the opportunity to discuss this with you further. Please email me with your contact details and policy reference if known for the attention of Nadine Stevenson. I will then arrange a time convenient to contact you.

Please be assured that MCE take all feedback extremely seriously and I will work with you to achieve a fair resolution

I look forward to hearing from you
Kind Regards
Nadine Stevenson

Customer Service Manager
MCE Insurance

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★★★★★

“great value, great service”

Written on: 27/01/2015 by 210Wilkinson (1 review written)

I found this company very helpful and the customer service excellent. Their prices are unbeatable, I have been on motorcycles for over 30 years and never had such a good price. The guy that I dealt with was very helpful and friendly. This company were recommended to me and I would recommend also… Read Full Review

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Bigedmce's Comment

Written on: 30/01/2015

Hey there!

That's great news, i'm glad we could get you sorted!

Now get out and enjoy that bike!

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★★★★★

“I am very pleased with the level of help I recived...”

Written on: 27/01/2015 by Shanemonk (1 review written)

I am very pleased with the level of help I recived today the man I dealt with was very polite and a pleasure to talk to he took his time with me and I never felt rushed I appreciated this as it can take me some time to get info to stick in understanding things  someone needs to give that man a pat on the back or a pay rise I was that pleased with him thank you for all your help today it was appreciated mate Yours sincerely… Read Full Review

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Bigedmce's Response to Shanemonk's Review

Written on: 30/01/2015

Hey there!

I'll make sure I pass this on, it's always great to hear!

Ride on!

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★★★★★

“Admendments to insurance policy”

Written on: 27/01/2015 by BigRich23 (1 review written)

Fantastic service given to me from MCE Insurance! The customer service rep not only helped me by changing my personal details on their system due to me moving, but ended up chatting on the phone for nearly 40minutes discussing and chatting about biking events, insurances, the variety of bikes too! Amazing service, will very much recommend to friends/family as this service has got to be (in my opinion) the best group of insurers going at the moment! Many thanks indeed!… Read Full Review

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Bigedmce's Response to BigRich23's Review

Written on: 30/01/2015

Hey there!

That's great news, i'm glad you had an excellent experience with MCE!

I'll make sure I pass this on!

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★★★★★

“Third renewal”

Written on: 26/01/2015 by YaelMooney (1 review written)

Very helpful staff, sorted my change in bikes in no time. Always pleasant, keen pricing, documents arrived in no time. I cannot fault the service… Read Full Review

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Bigedmce's Comment

Written on: 30/01/2015

Hey there!

That's excellent news, i'm glad you had a great experience with MCE!

Ride on!

Reply to this comment
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★★★★☆

“Very nice and helpful staff. slooooow paperwork.”

Written on: 26/01/2015 by jon610te (1 review written)

Spoken to a couple of people at MCE all very helpful and well spoken. Policy was sorted swiftly and effectively by them. Thanks for that. Paper work was not received after 5 days so rang again and spoke to a very nice young lady,(sorry I didnt catch your name) who was super helpful and sorted the problem straight away. 10 mins later documents landed and where all as it should be. I had read many bad reviews of MCE, after I had purchased insurance and my documents hadn't arrived. I was a… Read Full Review

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★★★★★

“Simple, Cheap but quality insurance”

Written on: 26/01/2015 by Woodwardnr313 (1 review written)

This is the first time in the last tens years that I've re-insured with the same company. The friendly nature of the person I spoke too, a price freeze from last year and the benefits given by MCE convinced me to stay… Read Full Review

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Bigedmce's Comment

Written on: 30/01/2015

Hey there!

That's great news, i'm glad we could get you renewed and sorted!

Ride on!

Reply to this comment
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★★★★★

“Review of Customer Service”

Written on: 26/01/2015 by MadysonCurran (1 review written)

Summed up in a very short sentence..... The woman I dealt with was very friendly, efficient and quick. Excellent customer service … Read Full Review

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Bigedmce's Comment

Written on: 30/01/2015

Hey!

Great news, i'm glad we got you sorted efficiently and quickly!

Ride on!

Reply to this comment
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★★★★☆

“Sorted in the end!”

Written on: 25/01/2015 by Lilian411 (1 review written)

After renewing my bike insurance for the second year I got a threatening letter saying I owed £62 from the last year. On calling them Lili, who did her best to help me finally told me it was for European breakdown cover I took out. I explained that this had been put on my monthly payments. Four time she went away to talk to the Manager (BIG THUMBS DOWN) who said he couldn't come to the phone then said he'll expect £30. I said no as this would be excepting liability. I put in a complaint to… Read Full Review

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Bigedmce's Comment

Written on: 30/01/2015

Hey!

I'm glad we could get you sorted in the end! Thanks for the review!

Ride on!

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★★★★★

“Great Service and very helpful”

Written on: 25/01/2015 by 2006blackbird (1 review written)

Just did an online quote for my Honda CBR Blackbird, tried many comparison website and settles on compare the market.com, got a quote from MCE insurance as it was the most comprehensive cover, gave them a ring and spoke to a very polite and helpful guy. Helped me through the whole process and corrected some details I had missed. after the adjustments it worked out CHEAPER. Which is why we use these websites. So if you want honest good advice and a very professional help with your Motorbike… Read Full Review

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Bigedmce's Response to 2006blackbird's Review

Written on: 30/01/2015

Hey there!

That's great news, i'm glad you had a great experience with MCE!

Ride on!

Reply to this comment
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★★★★★

“Fantastic company and great customer service”

Written on: 24/01/2015 by Stephenirish (1 review written)

Excellent company with a fair price and great customer service was dealing with Reece whitwell from the Irish market very nice fella and had me on the road straight away would highly recommend this company… Read Full Review

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Bigedmce's Response to Stephenirish's Review

Written on: 30/01/2015

Hey!

I'm glad he got you sorted, i'll make sure I pass this on to him!

Now get out and ride that bike!

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★★★★★

“competitive quote, quick and easy”

Written on: 23/01/2015 by alundavies1988 (1 review written)

Was very happy with the service i recieved when i called to insure my bike.was quick, easy and very competitively priced. The only issue that I have is that it cost me £7.68 for the phone call !!… Read Full Review

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Bigedmce's Response to alundavies1988's Review

Written on: 30/01/2015

Hi there!

I'm glad we could get you sorted, i'll make sure I pass this on!

Ride on!

Reply to this comment
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★★★★☆

“Long Term Relationship”

Written on: 23/01/2015 by DavidM23 (1 review written)

Have been with MCE for many years now,only complaint is the amount of information that's thrown at you during the phone call but I realise this is a legal requirement. Otherwise great staff and prices in the ball park… Read Full Review

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Bigedmce's Response to DavidM23's Review

Written on: 30/01/2015

Hey!

Glad we could get you renewed, i'll make sure I pass this on!

Ride on!

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