CIA Motorbike Insurance Reviews

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2.4 stars
Average rating for this product is: 2.4 out of 5

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Average Ratings for CIA Motorbike Insurance

  • Customer service2.9 stars
  • Value for Money3.4 stars
  • Overall rating2.4 stars

5 Reviews For CIA Motorbike Insurance

  • Guest 2nd Oct 2009

    Reviewer rating: 1 stars


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    I most certainly CANNOT recommend them.
    My bike was stolen 2 weeks ago, immediately reported to the Police and the Out-Of-Hours Call takers for the insurance who stated they would pass details on. I received a telephone call from CIA the following morning requesting details of the incident again, which I provided and notified them the police had recovered the bike and gave details of the recovery company.
    The next day I telephoned to get an update... they had no record of the incident, so everything was passed again (this was now Friday morning)
    The Engineering firm they used was based in Surrey, I live in Yorkshire. Collected the bike on the Tuesday morning and a further 2 days later provided the obvious report that the bike was beyond economical repair.
    The theft specialist company TCF Motors has now spent a week creating their report... this is according to CIA every time I call and get told they are still waiting for the report from TCF.
    So 2 weeks and 2 days since my bike was stolen I am still without transport, payout, and in my opinion decent service.

  • kharber21 Rank: Corporal 24th Jul 2009

    Reviewer rating: 1 stars


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    CIA motorbike insurance is a joke!
    I paid for my insurance on a monthly basis, I paid £32 upfront then cancelled the insurance 3 weeks after taking it out due to selling it.
    They then went to take out 3 futher monthly installments after calling them and writing to them the day the bike was sold, they said dont worry as they will refund the DD's taken out, and told me not to cancell the DD other wise I could get into trouble with their finance dept.
    After the 3rd DD was showing in my bank a ...

  • gavinwalsh 18th Dec 2008

    Reviewer rating: 1 stars


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    Been a nightmare since I got my bike nicked. Had it two days before it got nicked and they've charged me for the full premium ( £1250), the excess ( £600) and also valued in at £600 less than I bought it for brand new two days before.
    £2450 for two days!
    I've asked them could I add another bike to the same policy once I get a new bike and they said no.
    Cheapest isn't always the best. Make sure you find out what happens if your bike ever gets stolen.

  • Trippynet 15th Oct 2008

    Reviewer rating: 4.5 stars


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    Been using CIA Motorbike Insurance now for a good 5 years and am perfectly happy with them. I've amended policies and added bikes to existing policies, all without any trouble. Whilst their renewal quotes aren't always the best, they're good and quick at beating a more competitive quote. Overall, a pretty decent insurance company that I'd be happy to recommend!

  • Guest 1st May 2008

    Reviewer rating: 4.5 stars


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    I changed from MCE because I had big problems contacting them and got fed up with with hanging on the line.
    CIA Motorbike Insurance seem more efficient with better communication.
    I have a ZZR1400 and a Supermoto on the same comprehensive policy for just over £400. (Equity Red Star).
    I am pleased with this and thought I would like to tell others who are paying to much for some insurance deals.
    Written May 08