Castle Cover Insurance Reviews - www.castlecover.co.uk

★★★★☆
3.7 / 5
305
72% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★☆☆

“OK so far”

Written on: 19/04/2015

Efficient enough so far, but the review invitation says I bought home insurance and in fact I bought motor... Asks whether I'd recommend to a friend; answer is maybe but no option for that so I had to say no or I couldn't submit… Read Full Review

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★★★★☆

“insurance review?”

Written on: 19/04/2015 by Preston315 (1 review written)

Like the fact it was quick response and was actually telephoned at home! Did not like th if e fact that when I asked about faxing no claim doc the person I first spoke to was unaware fax could be sent. On the whole good service… Read Full Review

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★★★★★

“Castle cover home insurance”

Written on: 19/04/2015 by 453Kearney (1 review written)

I found the person I spoke to at castle cover very helpful and would recommend castle cover to family and friends… Read Full Review

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★★★★★

“Best quote by far”

Written on: 19/04/2015

I had a lot of quotes from various companies. Castle cover knocked spots of the competition and saved me almost £100… Read Full Review

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★★★★☆

“Good service, ecommerce a bit behind the times”

Written on: 18/04/2015 by JPM68 (1 review written)

Good price for Range Rover Sport, service good, website a bit behind the modern day times. Backed by Ageas a good insurer so should be ok… Read Full Review

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★☆☆☆☆

“CASTLE COVER CAR INSURANCE :(”

Written on: 18/04/2015 by FORDFUSION (1 review written)

I would not recommend anybody take a policy with castle cover insurance. I started a policy paid the full annual payment then the fun started!! I couldn't set up online account to get my documents, turned out they had given me the wrong reference number so after 1st phone call got right number. Then the link they sent me to activate the account didn't work so then came phone call NO2 to get new link sent. Then i uploaded proof of no claims got no confirmation from them for 2 days, so then came… Read Full Review

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★★★★★

“good”

Written on: 18/04/2015 by UlisesWright (1 review written)

Castle cover insurance were very sympathetic to my needs when I applied for cover… Read Full Review

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★★★★★

“Home insurance”

Written on: 18/04/2015 by Smartqd392 (1 review written)

Very polite member of staff. Knowledgable of what they were selling. Thank you from a happy customer. Competitive prices… Read Full Review

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★★★★★

“car insureance”

Written on: 18/04/2015 by axLarson428 (1 review written)

Very helpful in handling our car insurance and kept our price to a minimum. We have recommended this company to our friends and family… Read Full Review

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★★★★★

“goodstuff!!”

Written on: 17/04/2015 by pdoughty (1 review written)

very good offer,covers everything we need and at a super monthly affordable price..well done castle !!would recommend it to anyone anywhere..and will pass on the information and name… Read Full Review

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★★★☆☆

“To many e mails that dont link to policy”

Written on: 17/04/2015 by Hagan53 (1 review written)

Difficult to sign in to find my policy from information sent as the link from the e mail keeps asking me for my user name. The information sent by e mail needs to be better on how to find what you are looking for… Read Full Review

By Thecastlecoverteam

Written on: 17/04/2015

Hi Hagan53, thank you for your comments. We are sorry to hear that you are experiencing difficulties signing in. If you would like a member of our Customer Service team to help, please contact us on the above email. Kind regards The Castle Cover Team

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★★★★☆

“My Personal Opinion”

Written on: 17/04/2015 by 337Stone (1 review written)

I had no trouble with obtaining car insurance online, although the internet is not my favourite way of doing things. However will I get confirmation you received my proof of NCD, otherwise I was quite happy with the experience with Castle Cover… Read Full Review

By Thecastlecoverteam

Written on: 17/04/2015

Hi 337Stone, thank you for your comments we appreciate you taking the time to leave feedback. If you would like to discuss how to manage your insurance online and how we keep you informed, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards the Castle Cover Team

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★★★☆☆

“Castle Cover Car Insurance bought via Confused.com ”

Written on: 17/04/2015 by 30Burgess (1 review written)

I bought this insurance via Confused.com, which gave a quote of £140.34 for insuring my car. When put through online to the Castle Cover website, the price increased to £142.99 (the same day). My previous renewal notice from Castle Cover was £170.xx. I telephoned Castle Cover and asked about the increase and they could not explain it. Confused.com telephoned me and asked if I was interested in buying the insurance. I said that the price had increased from the Confused quotation and asked for… Read Full Review

By Thecastlecoverteam

Written on: 17/04/2015

Hi 30Burgess, thank you for your comments. We are really pleased to hear that you found our staff helpful when you called. We are sorry to hear that you have not had a response to the query that you asked to be referred. Please contact a member of our Customer Service team on the above email, as we would be more than happy to help you. Kind regards The Castle Cover Team.

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★★★★☆

“Good value easy to to complete forms.”

Written on: 17/04/2015 by Zacheryz37 (1 review written)

Very easy to complete forms good value… Read Full Review

By Thecastlecoverteam

Written on: 17/04/2015

Hi Zacheryz37, thank you for your comments, we appreciate you taking the time to leave feedback. Kind regards The Castle Cover Team.

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★★★★★

“Family Security Secured”

Written on: 17/04/2015 by frCoyne48 (1 review written)

Family security, home security, now I can sleep well with Castle Cover. The Security Umbrella Of Castle Cover secures the home and family. I will sleep well tonight… Read Full Review

By Thecastlecoverteam

Written on: 17/04/2015

Hi frCoyne48, thank you for your comments, we appreciate you taking the time to leave feedback. Kind regards The Castle Cover Team.

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★★★★★

“new customer”

Written on: 17/04/2015 by 416Parks (1 review written)

Very helpful, stress free, best quote I could find… Read Full Review

By Thecastlecoverteam

Written on: 17/04/2015

Hi 416Parks, thank you for your comments, we appreciate you taking the time to leave feedback. Kind regards The Castle Cover Team

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★★★★☆

“Great”

Written on: 17/04/2015 by Agustink127 (1 review written)

Very happy with the price and cover proved to be good value… Read Full Review

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★★★★★

“King of my castle ”

Written on: 16/04/2015 by AlonsoTennant214 (1 review written)

Great service. Would recommend to everyone I know. Used a broker for my last car insurance policy. Had a nightmare when I tried to change my policy when I got a new car. Cancelled, and came to Castle. Quick, service. Insured straight away with no fuss. Made me very happy… Read Full Review

By Thecastlecoverteam

Written on: 17/04/2015

Hi AlonsoTennant214, thank you for your comments. We are really pleased to hear that you had a good experience and would recommend us. Kind regards The Castle Cover Team.

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★★★★★

“very pleased”

Written on: 16/04/2015 by BelindaFisher225 (1 review written)

Very happy with my purchase fast at getting the car on the mid database very easy and uncomplicated… Read Full Review

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★★★★★

“"Service with satisfaction"”

Written on: 16/04/2015 by Adolfok145 (1 review written)

The layout of the policy is very good. Nice , clear ,& understandable.Thank you… Read Full Review

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