Castle Cover Insurance Reviews - www.castlecover.co.uk

★★★★☆
3.8 / 5
571
75% of users recommend this
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  • Value For Money

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Castle Cover Insurance - www.castlecover.co.uk

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Latest Reviews

★★★★★

“very good service ”

Written on: 04/07/2015 by Finnegan62 (1 review written)

Very good service and cheap car insurance companies would recommend… Read Full Review

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★★★★☆

“Good but not able to get to my account after I...”

Written on: 03/07/2015 by Marquesg331 (1 review written)

Helpful phone call and as problem could not be resolved said you would send the documents for my insurance by post. Very pleasant and helpful phone call after I asked for a quote and very pleased with thr price and service you offer… Read Full Review

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★★★★★

“Easy and Friendly”

Written on: 03/07/2015 by Stephensonar1965 (1 review written)

I recently renewed by car insurance with Castle having been with them before. Last time I went for the cheapest One Call and was not too keen on difficulty speaking to them and the offhand way I was dealt with. This time I remember how good it was dealing with Castle form the last time so got a better quote and it was very easy to deal with them over the phone. I still have my house insurance with Castle as well. Hope they don't go silly with prices when I come to renew… Read Full Review

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★★☆☆☆

“POOR CUSTOMER SERVICE”

Written on: 03/07/2015 by BrycenFreeman (1 review written)

NOT HAD MY PREMIUM RETURNED DESPITE PROMISE OF DOING SO ON 29/615. STILL WAITING WILL BE THE PHONE FIRST THING TO GIVE EM WHAT FOR. THEYVE HAD IT 1 WEEK NOW… Read Full Review

By Castlecoverteam

Written on: 03/07/2015

Hi, thank you for your comments. We are sorry to hear that you have not received your refund. If you would like to discuss your comments with a member of our Customer Service team please contact us on the above email, we would be more than happy to help you. Kind regards The Castle Cover Team

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★☆☆☆☆

“Another renewal rip off”

Written on: 03/07/2015 by DashawnHolloway1951 (1 review written)

Renewal e-mail quotes the 'best price' 10 seconds with a price comparison site finds a quote, like for like, 30% cheaper with? Castle Cover! I won't be renewing again no matter what… Read Full Review

By Castlecoverteam

Written on: 03/07/2015

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The Castle Cover Team

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★★★★★

“Very helpful and cheaper insurance quote.”

Written on: 02/07/2015 by gazzaspc (1 review written)

I started a compare of car insurances using comparethemarket and Castle Cover came up with a saving over £50. I spoke to a Castle rep as I needed to clarify I had protected no claims discount. The rep was very helpful, answering all my queries and everything was completed with no hassle… Read Full Review

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★★★★★

“Renewal of House insurance”

Written on: 02/07/2015 by Jaceyq406 (1 review written)

As the increase in house insurance was between 20% - 25% on last years premium, I had to turn this down. I do know that one always gets a better price as a new customer, whereas a loyal customer is clobbered on renewal. However, I have renewed my house insurance on line with your company for £128.62, so you haven't lost me as a customer, but I am paying a fairer premium cost… Read Full Review

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★★★★☆

“Easy and Informative Insurance”

Written on: 02/07/2015 by AshtynCowan (1 review written)

Went through Compare the Market looking for car insurance, found Castle Cover among the top 10 cheapest. Compared services. Went through to their website to purchase the car insurance, set up monthly direct debit payments and set up an online account. Easy to do, the website gave clear instructions along the way. E-mail correspondence enabled me to set up and view my insurance documents, where I can now access at any time, to make changes or whatever. I was also able to upload my proof of… Read Full Review

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★★★★★

“Purchase of Policy @New Company ”

Written on: 02/07/2015 by vcChandler97 (1 review written)

The site was so easy to follow at initial contact and all data was readily available for scrutiny/comparison with other quotes, the costs being the… Read Full Review

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★★★★★

“Car insurance”

Written on: 02/07/2015 by Bryant303 (1 review written)

I tried to use my phones internet but it was no good so I phoned the # got through strait away .good service and quick… Read Full Review

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★★★★★

“Great service, i would deffinetely recommend my friends.”

Written on: 30/06/2015 by Shuyebkhan (1 review written)

Castle cover insurance company is good,their services and price are very competitive, and I like it, I wish I'll recommend to other people and friends… Read Full Review

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★★★★★

“Obtaining a good,car insurance Quote for my age”

Written on: 28/06/2015 by RosemaryMeredith316 (1 review written)

My review is really short & sweet,i was more than happy with my quotation,exceptionally happy with the way I was treated no regrets from start to finish.WELL DONE… Read Full Review

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★★★★★

“value ”

Written on: 25/06/2015 by Itzelw482 (1 review written)

I found the service and ease of taking out my car insurance brilliant with a very helpful agent on the phone and would recommend this service to friends and family for the service… Read Full Review

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★★★★★

“professional, economic service”

Written on: 24/06/2015 by MrMrsCawoodsinsurance (1 review written)

Very professional in explaining all of the cover details and very quick offering the price… Read Full Review

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★★★★★

“Good deal”

Written on: 24/06/2015 by Kayleighn103 (1 review written)

I saved over £100 on the renewal of my car insurance. Quick and easy online and they even sorted my prof of no claims discount. Very easy and quick process… Read Full Review

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★★★☆☆

“trying to push stuff you don't want they would not...”

Written on: 24/06/2015 by EzraRasmussen342 (1 review written)

trying to push stuff you don't want they would not take no for answer keep going on about breakdown cover ect said no and would not leav it at that… Read Full Review

By Castlecoverteam

Written on: 24/06/2015

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The Castle Cover Team

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★★★★★

“GREAT CUSTOMER SERVICE”

Written on: 24/06/2015 by Cowanrs393 (1 review written)

FOUND THAT THE CUSTOMER SERVICE WAS VERY HELPFUL AND A VERY PLESANTPERSON TO TALK WITH AND HAD PLENTY OF KNOLEDGE OF THE PRODUCTS THEY WERE SELLING… Read Full Review

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★★★★★

“farbod”

Written on: 23/06/2015

i am very happy to insure my new car with castle cover insurance company very good customer service. i do recommend to all very good price as well compare with other insurance companies… Read Full Review

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★★★★☆

“renewing my House Insurance”

Written on: 22/06/2015

Not having much knowledge of computers, I was apprehensive at renewing my House Insurance on line, but it was much easier than I expected. Each step was simple to follow, & the premium was also a good price. I have not used an online service before but will feel confident to use in the future… Read Full Review

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★★★★☆

“Castle Cover review”

Written on: 22/06/2015 by CarleyShaffer (1 review written)

I'm well satisfied with Castle Cover, the only thing I'm not happy with are the renewal prices for old customers, same thing goes for most insurance companies, why does the premium have to go up for existing, you are never going to have any loyal,long term, customers, when you can go on any insurance comparison site and save x amount of pounds,every year for the same cover even with the same company, but as a new customer… Read Full Review

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