Castle Cover Insurance Reviews - www.castlecover.co.uk

★★★☆☆
3.4 / 5
63% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★☆☆

“Recent car purchase? Be wary of quotes.”

Written on: 30/03/2015 by 162Jones (1 review written)

I used Google's multi quoting service and they gave Castle Cover as the best quote but their platform is flawed as it does not allow you to tell the month of purchase and since I had purchased the car in August it set that as January when the quote request reached Castle Cover which then made it look like I had had the car for over a year which changes the actual price of the quote. So when I called Castle Cover with the quote number and confirmed the details they quoted me £80 more… Read Full Review

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★★☆☆☆

“problems with documents”

Written on: 30/03/2015 by Pattontd84 (1 review written)

Used price comparison sight. Spoke to your advisor & all went well. I was then told that documents would be sent via email for me to download. This seemed ok until I tried to download. Could not access docs. Spoke to helpline. Very nice & told me that problem had been sorted. Tried to download & still no joy. As a result, I have paid premium yet have no docs… Read Full Review

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★★★★★

“good value for the product supplied”

Written on: 29/03/2015 by PenelopeBowen (1 review written)

good value product for the price quoted the website was easy to follow and understand.would recommend castle to family and friends so long as my premiums dont increase to high next year… Read Full Review

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★★★★☆

“I am very pleased to have taken out my car insurance...”

Written on: 29/03/2015 by 94Padilla (1 review written)

I am very pleased to have taken out my car insurance with Castle Cover the lady was very good at explaining all the details and as I've had a clean driving license for over 40 yrs I got a very good discount… Read Full Review

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★★★★★

“new car insurance”

Written on: 29/03/2015 by NikoHamilton283 (1 review written)

Easy web site to use and friendly staff who bother to phone to check you are happy with the insurance… Read Full Review

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★★★★★

“Fast efficient service at a competitive price”

Written on: 29/03/2015 by Gia333 (1 review written)

Not only was Castle motor insurance cover the most cost-effective of those that I compared, it was very quick and easy to organise… Read Full Review

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★★★★★

“Cost Effective Buildings & Contents Cover”

Written on: 29/03/2015 by CharlotteWoods291 (1 review written)

I had been with the same insurer for our buildings & contents cover for something like 10 years & assumed I was getting unbeatable value insurance. I used Comparethemarket.com to find a competitive quote & was amazed to find that Castle Cover could provide adequate cover with a saving of over £40… Read Full Review

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★★★☆☆

“Renewal price increase”

Written on: 29/03/2015 by JanaeBauer195 (1 review written)

My recent house and contents insurance renewal with Castle Cover showed an increase of 58% for no apparent reason (no changes and no claims) to a cost of £530. The same cover with the same company was offered on Gocompare website for £169. Needless to say I went with the latter. Moral : beware not to renew automatically… Read Full Review

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★★★★☆

“Extatic”

Written on: 29/03/2015 by Talon48 (1 review written)

All was very user friendly. Do not see the point of Manage your Policy. Just need to print docs and we are done.. Waiting for Brian!!!… Read Full Review

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★★★★★

“What a great insurance company nothing was to much...”

Written on: 28/03/2015 by transport1 (1 review written)

What a great insurance company nothing was to much trouble keep up y the good work… Read Full Review

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★★★☆☆

“Car insurance purchase”

Written on: 28/03/2015

I have tried to change to car insurance, but your site is not very user friendly so it shows as home insurance and not car!!!!! I am happy with the insurance price, however when i tried to purchase this on line it would only give me the option of paying monthly at the end of my form and not annually as i always pay. As a consequence of this i had eo call you by phone to finish the transaction. The agent as the end of the phone i found annoying as i had already said no on the form to some of the… Read Full Review

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★★★☆☆

“How can I review a service that I have only just...”

Written on: 28/03/2015 by Clancyoc1955 (1 review written)

How can I review a service that I have only just purchased? Had you sent this to me a couple of months down the line, I may have been able to give your company a proper review...!… Read Full Review

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★★★★★

“Im new with Castle Cover so far so good, they are...”

Written on: 28/03/2015 by BenyoucefL (1 review written)

Im new with Castle Cover so far so good, they are pleasant and imformative on the phone. Excellant value for money… Read Full Review

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★★★★★

“Very helpful”

Written on: 27/03/2015

I was impressed by the friendly and helpful manner of the person I was talking to, I found the whole experience easy and comfortable, I was not, at any time, put under any pressure to buy something I didn't want. I am more than happy with my experience with Castle… Read Full Review

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★★★★☆

“Reasonable rates for us oldies!”

Written on: 27/03/2015 by Ingridw224 (1 review written)

As senior citizens, not doing much mileage in the car, but obviously keeping within the law! we found that Castle Cover, gave us the best quote, some were absolutely a rip off! It was easy to complete, and more than satisfied… Read Full Review

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★★★☆☆

“Too early for a review”

Written on: 27/03/2015 by linky552 (1 review written)

First class at selling the insurance, pleasant and obliging. Ask me in a years time and I will gladly give an another one when there is something to review… Read Full Review

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★★★★★

“excellent value”

Written on: 27/03/2015 by neGraves149 (1 review written)

easy to use website, information easy to find and understand ,very good value for the cover I wanted… Read Full Review

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★★★★☆

“email address.”

Written on: 27/03/2015 by O'Neill95 (1 review written)

Ive sent numerous emails to send my proof of ncd but keep getting msg failed by your system.Not very good… Read Full Review

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★★★☆☆

“Car Insurance purchase”

Written on: 27/03/2015 by 262Meyer (1 review written)

I am happy with the price of the car insurance however I do find the constant attempts at upselling very annoying. I had various opportunities to purchase legal cover etc when buying on line and am not happy about having a phone call regarding this. I do not wish to have to explain myself numerous times. Please take this on board… Read Full Review

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★☆☆☆☆

“Not good”

Written on: 27/03/2015 by rlQuinlan1979 (1 review written)

Actual premium was nearly 30% more than quoted so I cancelled the policy - beware!… Read Full Review

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