Yes Home Insurance Reviews

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1 stars
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Average Ratings for Yes Home Insurance

  • Customer Service1 stars
  • Value for Money1 stars
  • Overall rating1 stars

1 Review For Yes Home Insurance

  • Guest 3rd Oct 2009

    Reviewer rating: 1 stars


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    DO NOT get involved with YesIsurance. They ignore any communications other than phone (at 5p a minute) but deem it acceptable to communicate with you by e-mail. The e-mails sent do not say they will not be answered. They will steal your money until such time as you realise that they have ignored your communications.

    I told them in reply to an e-mail that they were not authorised to take the money, they still took it. Meaning I paid for my new policy as well as the unauthorised transaction on my bank card.

    I and my husband have just spent the best part of an hour arguing over this. They do not undertsand what a complaint is nor have any customer service department to refer complaints to. (Perhaps they just get too many and decide its better to ignore them?)

    DO NOT USE THEM.