HomeProtect Reviews - www.homeprotect.co.uk

29 Thames Street, Kingston upon Thames, KT1 1PH
★★★★☆
4.3 / 5
4326
91.0% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“recommended anytime”

Written on: 20/09/2017 by Donovan399 (1 review written)

not had any problems at all fast effective renewal would recommend company to others.easy to contact and all questions answered pleasant staff.x… Read Full Review

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★★★★☆

“Happy so far”

Written on: 19/09/2017 by StanHeath (1 review written)

Happy with the service provided so far. I've had no need to claim, but the insurance seems quite comprehensive and well priced, and I appreciate the high defaqto star rating. Can't say more until I have a need to make a claim… Read Full Review

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★★★★☆

“Overall good service ”

Written on: 19/09/2017 by Templetontz385 (1 review written)

Polite and easy to talk to staff. Returning calls was not the best on two occasions they should have called me back but failed to However they have offered me home insurance for a good deal… Read Full Review

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★★★★★

“Professional Service”

Written on: 19/09/2017 by SamirMiddleton (1 review written)

It was easy process to renew our policy this year. We unfortunately had to use our insurance as had a water leak causing damage. I liked the way staff took responsibility for the initial emergencyand I was always advised what would happen next. I couldn't fault the whole service from start to finish, highly recommend using for any 2nd home policy… Read Full Review

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★★★★★

“Home insurance ”

Written on: 19/09/2017 by KaneChurch232 (1 review written)

You what I should of done years ago as my old insurance company kept pushing the price up the operators are kind friendly and very helpful and my case I ask certain questions and the got back to me befyi took a policy out they even done like for like with my old policy and saved me hundreds of pounds in the process I've told everyone I can and as I'm in the taxi trade that's most of my customers if your reading this give them a try and don't be shy to ask questions if they don't know they will… Read Full Review

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★★★★★

“No fuss insurance”

Written on: 18/09/2017 by Simpsondp323 (1 review written)

Very good value insurance. Not made any claims so can't comment any further… Read Full Review

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★☆☆☆☆

“Failed to pay”

Written on: 17/09/2017 by 103Corcoran (1 review written)

The claims department repeatedly failed to call us back in the time period (5 working days) that they said they would. The report from their inspector took over two weeks to get entered into the system. So far they have only paid us half of what they said they would. The amount that they are going to pay is only about a fifth of the overall cost as according to them we are not insured for "sudden and unexpected" events, this only comes with the accidental cover. … Read Full Review

Homeprotect's Comment

Written on: 18/09/2017

I am really sorry to hear of your disappointing claim experience. We need to investigate and double check the response you've been given. Please could you send us your policy number using the "Contact via email" link at the top of this page and mention your review here on ReviewCentre so that we can investigate. I will keep an eye out for your message. With kind regards, Elisabeth, HomeProtect

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★★★★★

“Good product for long holidays”

Written on: 17/09/2017

Many companies will not insure your home if you are away for more than a couple of weeks. We go away for a couple of months in the summer but many companies won't insure us even though we have neighbours visiting the house on a daily basis. This company however does offer cover for up to 90 days which is great. Still rather expensive though for the pleasure of not being in residence but still good that we can obtain cover… Read Full Review

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★★★★★

“quick and easy ”

Written on: 17/09/2017 by 270Griffith (1 review written)

Home insurance bought online very quickly with no fuss Easily understood website … Read Full Review

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★★★★☆

“Easy to deal with ”

Written on: 16/09/2017 by Averi442 (1 review written)

I haven't had to make any claims at this point but have spoken to home protect on a couple of occasions and they've been very helpful… Read Full Review

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★★★★★

“Very competitive quotes”

Written on: 14/09/2017

The staff are very informative, ready to listen and explain things. A straightforward insurance co. … Read Full Review

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★★★★★

“Great easy to buy home insurance ”

Written on: 14/09/2017 by MylieRose1964 (1 review written)

Incredibly easy to get signed up! So fab I've renewed for the next year! No hassle, professional and reliable home insurance! Would 100% recommend this product to friends and family!… Read Full Review

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★★★★☆

“Renewal”

Written on: 13/09/2017 by Binita29 (1 review written)

The renewal was straight forward with the renewal letter well before the renewal date giving plently of time to check for alternatives. I always had positive experience with home protect since I first bought home insurance with my new property. I never left since and its been 4 years since. M happy with the service as always. … Read Full Review

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★★★★★

“Easy to buy, great insurance policy!”

Written on: 13/09/2017 by KatieSPN (1 review written)

Process of purchasing insurance is easy, the best feature of buying this insurance is the ease of selecting your home locks (there are pictures of different types it's amazing!!) and also the no quibble of setting up to pay monthly rather than yearly! I've read the documents and taken out extra cover, paperwork is easy to understand, no terms which you wouldn't know what they meant without using the internet. The best experience of buying insurance I've ever had!!… Read Full Review

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★★★★★

“Hassle free”

Written on: 13/09/2017 by Chaim136 (1 review written)

Everything was made so easy , in today's busy world this is what I need! To be able to purchase insurance online with clear language and no jargon, this suits me perfectly as I work full time and my spare time is so precious. The added bonus of having regular easy payments makes it even better for me. I liked the fact that I could pick and choose a time to browse for products… Read Full Review

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★★★★☆

“Price seems reasonable for the cover you get”

Written on: 12/09/2017 by vf14 (1 review written)

I haven't had to claim on this policy yet, but the price seems reasonable for the cover I've selected. The policy is comprehensive and I was able to add or remove certain parts depending on whether or not they applied to me. I found this through a comparison site and it was easy to get my quote and then buy it after being redirected to the actual site. They sent the policy documents promptly after I had made the final purchase which was reassuring… Read Full Review

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★★★★☆

“straightforward”

Written on: 12/09/2017 by Tylerm355 (1 review written)

really easy to set up and good value for money home insurance. lots of extra options is you want but not bound to them… Read Full Review

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★★★★★

“Great value insurance ”

Written on: 11/09/2017 by Finchdl1971 (1 review written)

Very happy with renewal price and service provided. Highly recommended!… Read Full Review

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★★★★☆

“Home Basics”

Written on: 09/09/2017 by Stoneybutnotbroke (1 review written)

Home Protect have been my choice for the 2nd year running. They give a reasonable package of home insurance, they do not contact you with continual sales pitches or other efforts to obtain higher premiums. I have no complaints about an ordinary home insurance package… Read Full Review

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★★★★☆

“Excellent customer service ”

Written on: 09/09/2017 by Allen19 (1 review written)

Staff was very helpful and kept me informed… Read Full Review

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