HomeProtect Reviews - www.homeprotect.co.uk

29 Thames Street, Kingston upon Thames, KT1 1PH
★★★★☆
4.3 / 5
1523
90.2% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★☆

“Happy so far”

Written on: 02/07/2015

Bought my house insurance from Home Protect, easy process, straight forward, cheap. Haven't had to claim so can't comment on that… Read Full Review

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★★★★☆

“Easy and Quick Home Insurance”

Written on: 02/07/2015 by Judahd479 (1 review written)

I sorted our home insurance in a day and Home Protect came in the cheapest. The questions were straight forward the only thing that did not make sense was answering questions about the building when all I wanted was home contents insurance. I am a leaseholder and the freeholder was not prepared to give me accurate answers due to the fact that they insure the building. This was the only thing that did not make sense. Otherwise I was perfectly happy to answers questions and get my contents… Read Full Review

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★★★★★

“MY HOMEPROTECT REVIEW”

Written on: 01/07/2015 by 368Schultz (1 review written)

I was very impressed at the customer service received for this policy and the reduction in price from my previous insurers. I would recommend this to family and friends… Read Full Review

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★★★★☆

“Simple”

Written on: 01/07/2015 by KoleMcCurdy (1 review written)

Only just purchased so no claim made however purchasing online was easy, could easily add extra features such as cover out of the home etc. Price also very good… Read Full Review

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★★★★☆

“Peace of mind”

Written on: 30/06/2015 by 1966Love (1 review written)

It was very reassuring to know that I am covered in the event of a claim from a guest as I provide temporary accommodation and a not a great deal more than other insurers when taking the cash back offer into account… Read Full Review

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★★★★★

“Good price and quality product”

Written on: 30/06/2015 by HansonM (1 review written)

After searching for the best price, home protect were the best and offered a fantastic package for our buildings insurance. Underwritten by AXA gives us great peace of mind… Read Full Review

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★★★★★

“straight forward and simple ”

Written on: 29/06/2015 by lowey61 (1 review written)

Very easy and straight forward to use and excellent quote… Read Full Review

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★★★★☆

“Great home Insurance ”

Written on: 29/06/2015 by Analou89 (1 review written)

Quick, easy and efficient! Signing up for home insurance was very quick and easy. Great website which is easy to navigate. So far I have been very impressed!… Read Full Review

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★★★★★

“go to homeprotect for good deal.”

Written on: 29/06/2015 by Maschinsky (1 review written)

I think your insurance policy are very good and fair and easy to fill in… Read Full Review

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★★★★★

“Easy ”

Written on: 29/06/2015 by Kirsten468 (1 review written)

Cheapest insurance by about £100 fantastic cover. All my personal items covered home and away. Really easy website. Great service… Read Full Review

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★★★★★

“Onine Purchase of Home Insurance”

Written on: 29/06/2015 by Dizzywiz (1 review written)

I searched online for home insurance when my current one was due to expire. The quote I received from my previous company was considerably higher than the previous year despite my not having any claims for over five years. Home Protect came up in my internet search as being one of the cheapest. I checked all the details and found that they were offering a better insurance cover than my previous insurers, despite being much cheaper. I applied online for the monthly payment option. The… Read Full Review

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★★★★☆

“Quick and easy quote system backed by a brand you can...”

Written on: 29/06/2015 by KennedyRose (1 review written)

I needed specialist home insurance to allow me to have 2 lodgers in my property, this policy meets my needs and I'm confident it would respond in the event of a claim as it's underwritten by a brand I know and trust… Read Full Review

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★★★★★

“Best value home insurance around!”

Written on: 29/06/2015 by roHouse36 (1 review written)

I have been insuring my home for many years, and always looking to get better value. This as usual I did the search and found home protect, I found dealing with the online set easy to follow, with good guidance and logical steps, I found the price and cover provided great value for my money. This is the first time I have used home protect and hopefully I won't be needing to claim. The price I was quoted was a good saving on my previous provider. So for I would recommend them… Read Full Review

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★★★★★

“Simple, easy and comprehensive cover”

Written on: 29/06/2015 by AtticusBaldwin (1 review written)

Switched insurers after moving home and was delighted with the cover and cost of the quote frome home protect. Plenty of great extra items that cost you an arm and a leg with other insurers. Definitely going to recommend to friends… Read Full Review

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★★★★☆

“Quick, easy and comprehensive ”

Written on: 29/06/2015 by Smithpi351 (1 review written)

Very easy to set up, customer service representative was very helpful and able to advise me on the level of care I needed for my property. Also the price was extremely reasonable including things which some other policies charge more for. Finally, policy is underwritten by a large well known company for piece of mind… Read Full Review

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★★★★★

“Good company would recommend to friends ”

Written on: 29/06/2015 by serville (1 review written)

when purchasing my policy every question was fully explained so I knew what I was and was not covered for and they made sure that I was covered for the correct amount. It was a lengthy phone call but was worth it spending time having all the legal stuff explained in simple terms meant I was reassured I was getting exactly what I wanted… Read Full Review

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★★★★★

“Extremely helpful”

Written on: 29/06/2015 by Amelia33 (1 review written)

Staff were helpful and responsive and made me feel that my needs for insurance - which were quite specific- could be met. They were polite and experienced and helped me set up payment methods that met my needs… Read Full Review

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★★★★★

“Very helpful!”

Written on: 29/06/2015 by JasiahVega (1 review written)

Very helpful staff when calling to change details of policy holder. Not at all expensive as some others that we found. Would definitely recommend to friends and family… Read Full Review

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★★★★★

“Quick easy comprehensive cover”

Written on: 29/06/2015 by LindseyGraves (1 review written)

Easy website with plenty of detail made obtaining a quote quick and easy. Cover is generous an suits my needs perfectly I would highly recommend Home Protect for anyone. I now have several policies with them and will be going back to them for further quotes as I need them Their are options for receiving he policy documents which makes the process very flexible. I opted for electronic copies, which are easy to store and can be printed if required. … Read Full Review

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★☆☆☆☆

“When did I renew ?”

Written on: 28/06/2015 by graham.barnett (0 reviews written)

I have had no communication from your company regarding renewing, yet my account shows a policy in place until Jun next year. I do not know the premium and have not accepted it… Read Full Review

Homeprotect's Response to graham.barnett's Review

Written on: 29/06/2015

Hi, I'm sorry to read your review about renewing your policy unwittingly. Renewal notices are sent in the post to the address we have on record as the correspondence address. If you paid by credit card we operate the policy on an automatic renewal basis (unless you cancel this after setting the policy up), hence we are able then to provide you with unbroken cover between policy terms. This process of unbroken cover is stated online in the payment pages and would have been mentioned verbally by the agent if you purchased over the phone. However, if you didn't realise this we will open up the conversation and go through the details with you asap. Please could you email us using the link at the top of this page "Contact via email" with your policy number, postcode and telephone number so we may investigate where your renewal documents went and then give you a call to discuss the way forward. I'll keep an eye out for your message.
With kind regards, Elisabeth, Digital Marketing Manager, HomeProtect

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