HomeProtect Reviews - www.homeprotect.co.uk

★★★★☆
4.2 / 5
89.5% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Home in east sussex”

Written on: 18/10/2014 by kgRichards145 (1 review written)

The webpage was easy to follow. The staff were thorough and covered all aspects of what is insured. Payment was quick and easy… Read Full Review

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★★★★★

“Excellent fast service”

Written on: 18/10/2014 by Jjmoles (1 review written)

The service was fast and excellent no problems with taking out first policy would recommend to friends definitely. Easy system to access policy documents… Read Full Review

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★★★★☆

“Happy Home Owner”

Written on: 18/10/2014 by Beach478 (1 review written)

Website pleasingly straightforward Quote pleaingly good value Overall excellent service… Read Full Review

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★★★☆☆

“Home insurance appraisal”

Written on: 18/10/2014 by LilyMoody (1 review written)

Dislike option for paper copy without a caveat to say this is exactly the same as the letter you will get online which if you have access to a printer… Read Full Review

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★★★★★

“Good price. No idea of service is like in event of claim”

Written on: 17/10/2014 by Myla74 (1 review written)

I can only go on price, not service, as I took a home insurance policy out online about three weeks ago. I therefore cannot comment on how the company would be to deal with in the event of a claim, which is what home insurance is all about… The price however, was the best that I came across… Read Full Review

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★★★★☆

“Decent price”

Written on: 16/10/2014 by Dixonsj8 (1 review written)

No problems setting up, and a highly competitive price. Just hope the real test of claiming isn't faced… Read Full Review

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★★★★☆

“Took less than 20 minutes online to arrange very...”

Written on: 15/10/2014

Took less than 20 minutes online to arrange very comprehensive cover for myself and two house-mates. Very easy to add specific items to the cover; something that has not been so easy with my previous providers. Haven't had to make a claim yet but very happy with the process and clarity of policy documents… Read Full Review

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★★★★☆

“homeprotect”

Written on: 15/10/2014 by peterdelaney1 (1 review written)

Always use the online site to insure and renew, it provides competitive quotations and the cover appears very competitive It appears to provide excellent cover with reasonable and understandable paperwork… Read Full Review

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★★★★☆

“Competitive and and easy to arrange”

Written on: 15/10/2014 by Kodym353 (1 review written)

Home insurance is a highly competitive market and to find buy to let insurance that is good is even harder to find. I have used home protect a number of times before and have always been pleased with the cover. I hope I never actually have to Make a claim… Read Full Review

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★★★★★

“Great cover at a reasonable price”

Written on: 15/10/2014

After not being able to get comprehensive contents insurance I found this policy. Ok so it is more expensive than the main stream policies but that is part of the price I have to pay for my transgressions. It provides all the cover I need… Read Full Review

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★★★☆☆

“Good for the price”

Written on: 15/10/2014 by Morrisas242 (1 review written)

I can't say too much as I haven't claimed anything, but I called up the home emergency number once and the guy said he had no record of my purchase. The documents I received were fairly unclear and a bit of a job to get useful info out of. I realise that for the price I shouldn't expect much of a service, but a phone call would have been nice to just confirm everything, ask if I had any questions etc. Overall there's not much I can say as I haven't claimed, but this was a very good price and… Read Full Review

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★★★★☆

“Great place for advice and a good deal”

Written on: 15/10/2014 by Elaina415 (1 review written)

Due to some previous claim history - 'one click' insurance wasnt possible on our house, however HomeProtect were great in asking for what they needed in order to give me the most competative quote. Alot of insurers I found were searching for reasons NOT to insure me, however HomeProtect no matter what the history seem to WANT to find some way to give protection. Would certainly recommend when off the peg policies aren't an option… Read Full Review

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★★★★☆

“Worth a try”

Written on: 15/10/2014 by Grahamrhenry (1 review written)

This was one of cheapest quotes offered via an online comparison site which fit my needs. The cover appears to be comprehensive and everything was clearly explained. However, the true test is how the company performs in the event of a claim, and therefore I am only able to judge the merits of this insurance based on what was described to me in the literature… Read Full Review

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★★★★★

“Excellent Phone Service”

Written on: 15/10/2014

I live in London and unfortunately though my price had gone up considerably when completing online. I spoke to a lady who was excellent and guided me through the registration and we ended up back at my original quote. I have had no problems currently and very happy with the service so far. … Read Full Review

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★★★★★

“easy process”

Written on: 15/10/2014 by Nemo_1983 (1 review written)

I decided to purchase home insurance from home protect as most the high street insurances would not insure my flat as it is located near a stream and is in a listed building. I had read great reviews on the internet and so far everything is going fine. The process was very easy and straightforward. I would definitely recommend them… Read Full Review

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★★★★☆

“I was trying to obtain a first home insurance policy...”

Written on: 12/10/2014 by jppattinson (1 review written)

I was trying to obtain a first home insurance policy and the quotes I received were few and far between. HomeProtect were the most competetive and the cost seemed very reasonable given that there wasn't any no claims history. The process was straightforward and problem free… Read Full Review

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★★★★★

“Very happy”

Written on: 11/10/2014 by Mayra422 (1 review written)

Excellent cover as standard!… Read Full Review

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★☆☆☆☆

“Do not deal with Home Protect - The Service is appauling”

Written on: 09/10/2014 by Tikka2222 (0 reviews written)

Purchased home protect policy. No documents and spent ages on the phone being pushed from one person to another then when I requested to cancel I was told it would be £50. I have no confidence they could deal with a claim if I had one and clearly they have no customer service ethos at all - steer well clear… Read Full Review

Homeprotect's Response to Tikka2222's Review

Written on: 10/10/2014

Hi, I'm sorry to hear that you felt passed from person to person, perhaps your quote had been referred to the underwriters, in which case it does have to be checked by them prior to being sold. In any case we do want to investigate what happened in your case so that we can ensure this doesn't happen again. Please could you send me your full name, policy number and insured property postcode, along with a reference to your review here? Unfortunately ReviewCentre don't allow the posting of email addresses in these comment boxes, so please go to the HomeProtect website, choose Contact, then click the big blue button to go to the form. Choose "Unsubscribe from promotions" as the topic and then fill in your details - this email arrives directly in the Digital Marketing team inbox, so I'll keep an eye out for it. We do appreciate your feedback. Kind regards, Elisabeth, Digital Marketing Manager, HomeProtect

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★★★★★

“Value for Money”

Written on: 09/10/2014 by MargaretCoyle (1 review written)

It was a great deal offered by a comparison web site that got even better when I visited HomeProtect to place an order. The litercy on the site was simple and straight to the point offering further essential add-ons for the fraction of the price. Costomer servises was spot on keeping me up to date with email notifications confirming payments completed followed by deatils of how the policy / contact could be obtained by a press of a button. I would definatly recommend Home Protect to friends… Read Full Review

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★★★★★

“Best Insurance ”

Written on: 09/10/2014

Quick and easy at the right price i would recommend to family and friends… Read Full Review

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