HomeProtect Reviews - www.homeprotect.co.uk

29 Thames Street, Kingston upon Thames, KT1 1PH
★★★★☆
4.3 / 5
3928
91% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★☆

“Insurance renewal comparison”

Written on: 25/03/2017

To be honest, due to my encumbent supplier, trying to not treat me the same as new business ( yes I did the same quote online, similar post code, property etc..) I needed to go and trawl through new providers to see what quotes I would get. I do not like to read all the information sent to me on a renewal quote, about how many insurers were checked etc, only to find out that the price is fattened, against new business rates. So it was time to leave. When I called I was upfront with the… Read Full Review

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★★★★★

“good company easy to deal wiyh”

Written on: 24/03/2017 by lmMcDonough37 (1 review written)

really liked using the company for insurance… Read Full Review

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★★★★★

“Incredible easy to purchase and amazing value for money”

Written on: 23/03/2017 by Fionabob (1 review written)

Bought this as it was the best price on the market for the excellent cover provided, was incredibly easy to purchase and received friendly helpful emails too. I would strongly recommend to all my family and friends, there wasn't anything I didn't like about my experience and having a wooden house I was finding it very difficult to find insurance at a reasonable cost, but this company are just amazing… Read Full Review

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★★★★★

“ friendly, efficient and helpful”

Written on: 22/03/2017 by 311Padilla (1 review written)

I just called for an idea of cost and before I knew it I'd bought a policy. The young man I spoke to was super efficient and I felt confident that this was the right policy for me. Thank you. I can't think of anything bad to say. The price was about what I expected to pay… Read Full Review

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★★★★★

“Excellent Service”

Written on: 21/03/2017 by Manuel261 (1 review written)

I was delighted with service and the price was very competitive. The advisor was really helpful and explained everything in full. Will certainly recommend them to my friends… Read Full Review

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★★★★★

“A comprehensive policy at a great price, all done on a...”

Written on: 21/03/2017 by RickyHampton (1 review written)

A comprehensive policy at a great price, all done on a easy to navigate website… Read Full Review

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★★★★★

“Recent storm damage”

Written on: 20/03/2017 by Trentq253 (1 review written)

Easiest insurance company to deal with , claim sorted out and paid for in quick succession definitely recommend them… Read Full Review

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★★★★★

“Great service so far”

Written on: 19/03/2017

I came across Home Protect on a comparison site. As they seemed so much cheaper than the other quotes I decided to give them a call. The person I spoke to was helpful, friendly, informative and the price was correct!… Read Full Review

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★★★★★

“The right cover at a good price”

Written on: 19/03/2017 by Roach291 (1 review written)

The Home Protect policy is very easy to arrange and, unlike most of the mainstream insurers, they will provide insurance for a listed building. Also very flexible in terms of options required and all at a very good price. An important consideration for me is to be able to arrange and manage everything on line and the Home Protect system works well in this regard… Read Full Review

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★★★★☆

“easy to set up, cost effective”

Written on: 18/03/2017 by Ashbyyi153 (1 review written)

The policy covers a lot and costs less than other providers. I would recommend this to a friend. The team were helpful too!… Read Full Review

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★★★★☆

“re- newing policy”

Written on: 18/03/2017

re newing my policy was very simple. The only reason I had to contact HOMEPROTECT was to update my payment details. I did not have time to shop around for other quotes so am trusting HOMEPROTECT to have been competitive… Read Full Review

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★★★★★

“Sign up was easy, price was good (not sure on payout yet)”

Written on: 17/03/2017 by radialuk (1 review written)

Signing up was very easy, the coverage is excellent and the price is great. I have called them already to change from monthly to yearly payments and that seemed very painless, even if the wait was a little long. I can't comment on anything further yet as they have asked me for a review just 2 weeks after signing up… Read Full Review

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★★★★★

“Happy with my product”

Written on: 17/03/2017 by Smartvt83 (1 review written)

I was impressed with the initial marketing - the cash-back offer was alluring and i look forward to seeing that. But importantly the product quote was very competitive and the application was straightforward. So I'm happy with the whole process and would be happy to stay next year if the price remains competitive. To be honest, I cant think of anything i didnt like - I cant imagine a process that would be easier… Read Full Review

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★★★★☆

“simple”

Written on: 17/03/2017 by JoshWilliams66 (1 review written)

easy and quick to renew without any hassles. hopefully all will go well regardless as to whether we ever make any claims… Read Full Review

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★★★★★

“Great cover st good price”

Written on: 17/03/2017 by nxLloyd320 (1 review written)

Easy to arrange, flexible cover options and all at a competitive cost. I like particularly the ability to do everything on line… Read Full Review

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★★★★★

“Simple Easy Efficicent Company”

Written on: 17/03/2017 by Evelinz307 (1 review written)

Renewing my home insurance policy was seamless and quickly delt with by your staff. Would have no hesitation in recommending your company to others… Read Full Review

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★★★★☆

“Not quick but thorough ”

Written on: 17/03/2017 by Donovano64 (1 review written)

Had to make a claim for first time in 20 years. We got there in the end. You have to keep phoning to check how the claim is proceeding but the final work done was excellent and the staff always polite and understanding… Read Full Review

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★★☆☆☆

“Customer Sevice”

Written on: 17/03/2017 by WilsonMcManus101 (1 review written)

I phoned customer service in Feb and have had no reply.When am i going to get a reply ? I phoned and they told me my request would be dealt with soon… Read Full Review

By Homeprotect

Written on: 21/03/2017

Hi,
I am really sorry to hear that you haven't heard back from us. Please could you send us your policy number and your phone number so that we can escalate a callback for you. Please use the Contact via email link at the top of this page and include your ReviewCentre username in the message.
I'll keep an eye out for your message.
With kind regards,
Elisabeth
Digital Marketing Manager
HomeProtect

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★★★★★

“Good service, very good price not too expensive. I...”

Written on: 17/03/2017 by Cara10 (1 review written)

Good service, very good price not too expensive. I would gladly recommend this company to family and friends… Read Full Review

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★★★☆☆

“Great customer service over the phone but the renewal...”

Written on: 16/03/2017 by SavannaNapier153 (1 review written)

Great customer service over the phone but the renewal price on the letter matched last years price and the email notification stated it was £1.50 a month higher; when the direct debit went through, the higher amount was taken. I would have left Home Protect if I had known it would increase. It would be £25 for the admin fee to back out now so I will stay for another year… Read Full Review

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