HomeProtect Reviews - www.homeprotect.co.uk

★★★★☆
4.2 / 5
89.6% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Would definitely recommend”

Written on: 24/10/2014

Best price, very easy to complete the necessary details online and when I called to change the start date of my policy the guy at the call centre was extremely helpful and all was sorted very quickly… Read Full Review

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★★★★★

“Easy switch to Home Protect”

Written on: 24/10/2014 by 287Gunn (1 review written)

I received a very high quote from a well-known insurer despite having been loyal to them on a number of products. I chose Home Protect for value, speed of response and approachability off a comparison website that I have never used before....job done!! The member of staff dealt with it all easily and knowledgeably. I have yet to make a claim however!!… Read Full Review

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★★★★★

“Clear and excellent online service.”

Written on: 24/10/2014 by Nataliar211 (1 review written)

Home protect came up on a comparison website. With an excellent premium. Once i looked into buying the policy Home Protects web page was clear and easy to use giving me confidence from the start. Once i purchased the policy printing off my documents in the comfort of my home was a brease… Read Full Review

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★★★★☆

“mam”

Written on: 23/10/2014 by mamood (1 review written)

not happy with you using another company for finance monthly payments.great price… Read Full Review

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★★★★★

“Easy to purchase, fully explained, excellent service...”

Written on: 23/10/2014 by 242Downey (1 review written)

Satisfied customer with every detail fully explained to me, really easy to deal with… Read Full Review

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★★★☆☆

“just bought insurance so haven't issued any claims yet...”

Written on: 23/10/2014 by ColtenMitchell (1 review written)

just bought insurance so haven't issued any claims yet or had interact with customer support… Read Full Review

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★★★★☆

“Good protection at a reasonable price”

Written on: 23/10/2014 by hdStevens334 (1 review written)

Compared to other insurance quotes this was the best one. Not had to use the service yet so hard to comment on how friendly they are. … Read Full Review

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★★★☆☆

“Finance”

Written on: 23/10/2014 by Jayleng191 (1 review written)

Progressing insurance quote was straightforward however signing up to the finance company has proved difficult and after completing two electronic signatures I am still receiving reminders!!… Read Full Review

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★★★★★

“Best package I could find”

Written on: 22/10/2014 by Cxp381 (1 review written)

After lots of searching through comparison sites I found that Home Protect offered the best deal in terms of price, level of excess and the extras thrown in, such as legal cover. Also, when directed to their website from the comparison site, the price quoted remained the same, whereas many other insurers seemed to increase their premium. There was nothing that I didn't like as the process was quick and simple. I hope I can renew as easily tihs time next year… Read Full Review

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★★★★☆

“Very competitive”

Written on: 22/10/2014 by mickanna (2 reviews written)

Good cover and very competitive quote… Read Full Review

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★★★★★

“Simple and easy”

Written on: 22/10/2014 by AgustinWeaver1961 (1 review written)

Home Protect is more competitive on price than their parent insurer AXA, but offers more in terms of value for money. We got free legal cover, better monetary cover and clearer excess options. I have not yet had to deal with the company other than to setup the policy. However, from my experience doing that, and the efficiency with which they issued my documents and provided online accounts details, I am reassured that any claims will be dealt with quickly and straightforwardly… Read Full Review

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★★★★★

“Just What I Needed”

Written on: 22/10/2014 by althas (1 review written)

I had move into a room as part of a house share, 4 poeple living in the same house each with our own rooms and shared kitchen and living room My current main company home insurance would not cover me because of this so I started to shop around and came accross homeprotect.co.uk Completed my deatils, no fuss, no hastle, no drama and I was covered. Exactly how I like to do business I could select the level of cover I wanted (not what some companies tell you you need), type of cover to… Read Full Review

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★★★★★

“Fantastic amazing cover! ”

Written on: 22/10/2014 by CSGNWestwood (1 review written)

I found this policy initially through an insurance compare website. From there the web service offered was fantastic. The registration process was effective with easy guide through information where necessary. It is reassuring to know that I can log on to review my policy and documents wherever I am. The set up of the policy was made easy by the questions asked and the policy is amazing value for money! Couldn't think of any improvements at this stage. A very happy customer! … Read Full Review

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★★★★☆

“Seem ok ”

Written on: 21/10/2014 by Gwendolyn1952 (1 review written)

So far so good, no complaints. They were the best price I could find with all the extras I wanted… Read Full Review

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★★★★☆

“Good value home insurance”

Written on: 21/10/2014

Initially selected from a comparison website, followed by a phone call to confirm cover and excess. Advisor very helpful and courteous… Read Full Review

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★★★☆☆

“No meerkat toy?”

Written on: 21/10/2014 by dvSchwartz492 (1 review written)

Have just taken out policy so unsure as to quality of service, but I feel hard done-by as I was not given the opportunity to claim my free meerkat toy (I obtained the quote through comparethemarket.com). I wonder if this situation can be rectified?… Read Full Review

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★★★★★

“customer service”

Written on: 21/10/2014 by Damarionk1983 (1 review written)

Very good customer service very pleasant to deal with hassle free and no hard sell which is always good for me… Read Full Review

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★★★★☆

“I haven't had the policy long...”

Written on: 21/10/2014 by GLYTTLE (1 review written)

I bought the policy for buildings and contents insurance from Compare the Market.it wasn't the cheapest available but appears to be better value for money. I hope that if I ever need to use the policy all will be easy to use with no loopholes… Read Full Review

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★★★★★

“Good Customer Service”

Written on: 21/10/2014

I found the customer service when purchasing Home insurance with homeprotect to be of a very high standard. The contact centre person was very informative, helpful and concise. The process of purchasing the product was straight forward… Read Full Review

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★★★★☆

“sales team have excellent knowledge”

Written on: 21/10/2014 by Graciee69 (1 review written)

The staff were polite and efficient, they really gave me some things to think about and as well as changing my insurance provider I genuinely felt better informed. Staff advice underpinned by excellent communications with underwriters meant that I could be confident about the advice I was given... I know that my home and contents are safer than they have ever been because I have built on and responded to sound advice. A home insurer and advisory service in one! Thank you. I used money… Read Full Review

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