HomeProtect Reviews - www.homeprotect.co.uk

29 Thames Street, Kingston upon Thames, KT1 1PH
★★★★☆
4.3 / 5
2552
90.6% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Excellent & efficient”

Written on: 01/06/2016 by oqNewman30 (1 review written)

Renewing my home insurance with home protect was simple & didn't even require me to do a thing. Just had to check details & quote I was given bet any other quote I'd been given. Excellent service & no bother at all. … Read Full Review

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★★★★☆

“Always happy to help”

Written on: 31/05/2016 by Lizah1302 (1 review written)

I had to call about making some changes to my renewal. The call handler was friendly and really helped me understand my options to ensure I received the best cover for my home and contents. The company offer fair prices and good cover options I like that your policy renews automatically and you receive renewal details in the post in advance to give you time to look over… Read Full Review

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★★★☆☆

“multiple policies”

Written on: 31/05/2016 by 149Banks (1 review written)

The price wasn't too bad, but I required three policies for different properties in the same complex - all very similar and the same questions needed to be answered every time - Why??? A discount should be provided where a holiday let is on a complex particularly where the owner is on site. and there is no need to go through every element of each policy every time… Read Full Review

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★★★★☆

“Value for money”

Written on: 31/05/2016

Liked u are getting home emergency cover spoke to someone who was very helpful and knew what they were talking about and was set up and sorted quickly… Read Full Review

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★★★★★

“Home Protect Your Friendly Home Insurance ”

Written on: 31/05/2016 by trevdadap (1 review written)

I took out a policy with Home Protect because it gave me the best overall services that was included in the policy I was looking for in home insurance. The staff were warm and friendly and very helpful with there answers to any questions that I asked them. I don't think there is any negativity in the review I can think of, I have and will certainly recommend HomeProtect to more of my associates Cracking company … Read Full Review

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★★★★☆

“Home insurance that simply does the work”

Written on: 31/05/2016 by suvodipm (1 review written)

I am a returning customer having my last insurance from Home Protect. The insurance renewal reminder came well in time which is much appreciated. However as it turned out, the renewal quote was not the best I was getting. After comparing in 3 to 4 price comparison sites, Home Protect became the value for money choice to me again. I got some near cheaper quotes but settled on Home Protect as I was accustomed to it. The pdf documents are very helpful but a ready link to them from the quote page… Read Full Review

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★★★★☆

“my review.”

Written on: 31/05/2016 by 144Skinner (1 review written)

Very quick, easy to get. Very affordable. Thanks… Read Full Review

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★★★★★

“Easy Home Insurance”

Written on: 31/05/2016 by alandobbs1 (1 review written)

Found Home Protect a couple of years ago and they halved my premium and also made a simple job of insuring your home.I recommended them to my neighbour who has since taken a policy with Home Protect and she is also delighted with the cost of her policy… Read Full Review

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★★★★☆

“Quick and easy cover ”

Written on: 31/05/2016 by NataliaDickey (1 review written)

Very easy to get a relevant quote, and prices are market leading. The type of cover is wholly relevant especially due to living in a listed building for which cover can either be difficult to obtain, or be more expensive. I've thankfully never had to make a claim so can't comment on that process. Only reason for 4 stars is that the policy automatically renews even if payed up front using a credit/debit card, and if you miss the renewal letter they send, you can find yourself with an… Read Full Review

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★☆☆☆☆

“One to avoid perhaps?”

Written on: 31/05/2016 by Kaylie327 (1 review written)

Their insurance policy was reasonable and the price competitive but if, for any reason, the renewal documents do not arrive they will debit your account. In my case I (my own fault) did not properly check my bank account so only myself to blame. However, my new insurer also sends an email notification of renewal which I find much better. So, lesson learnt, I cancelled the policy. Almost 4 weeks later still waiting for the refund of the premium. I am not an entirely innocent party but I still… Read Full Review

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★★★★★

“Simple and easy”

Written on: 30/05/2016 by 326Combs (1 review written)

All went very well - this was a renewal for a second year - no issues/difficulties at all… Read Full Review

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★★★★★

“Good quality service”

Written on: 29/05/2016 by feTorres340 (1 review written)

Good quality service call center waiting minimum and value for money including a willingness to review prices in line with competition would definitely recommend… Read Full Review

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★★★★★

“Cheapest quote on comparison sites”

Written on: 29/05/2016 by RomanBlack458 (1 review written)

Cheapest quote on comparison sites… Read Full Review

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★★★★★

“review 456”

Written on: 29/05/2016 by CullenBruce (1 review written)

Very easy online cover for contents only. Just what I needed. Good value for money… Read Full Review

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★★★★☆

“Home Insurance Renewal”

Written on: 28/05/2016 by Cali265 (1 review written)

I had a renewal through by post, which was great, but always like to check the market, so got some alternative quotes. In working through the alternative it struck me that there were levels of cover in our renewal that seemed OTT. So I call and was told the rebuild figure is indexed linked and so had gone up, now over the a threshold which increased our premium greatly - so we agreed to reduce this back down to the same as last year and our renewal quote was reduced, which was great. The… Read Full Review

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★★★★☆

“Competitive price and excellent online service. Quick...”

Written on: 28/05/2016 by Josie248 (1 review written)

Competitive price and excellent online service. Quick follow up with policy documents and excellent helpful email providing contact numbers… Read Full Review

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★★★★☆

“Smooth transaction”

Written on: 27/05/2016 by Rolandd167 (1 review written)

Found HP on a comparison sight but phoned to check some details. Telephone answered by someone who knew the business, was friendly, had English as a first language and could answer my questions. Not had to make a claim but hopefully, if I ever do, that side of the business willalso perform well.. … Read Full Review

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★☆☆☆☆

“worst customer service by far”

Written on: 26/05/2016 by Parsons168 (1 review written)

I have full home and contents insurance with these people but trying to get through to this company is by far the worst you will find by far. It took me three days to get a response in all. Its a good job it was not an emergency. In the end i sent in a call back request (still not received that three days later) and email complaint (still not received a reply to that three days later) and the only way I get anyone to speak to me was three days later someon actually responded to me on their… Read Full Review

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★★★★★

“Easy Peasy”

Written on: 25/05/2016 by sooz1978 (1 review written)

Have recently renewed Home Contents and Buildings Insurance with Home Protect for another year and it was extremely straightforward. Really pleased with the price and policy… Read Full Review

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★★☆☆☆

“Renewal Process Needs Transparency”

Written on: 25/05/2016 by OsamaComfort (1 review written)

I did not like the renewal process because I was not sent any notice that the policy renewal was due. I found out about the renewal when the renewal amount was deducted from my bank account. I would have liked to make some changes to my plan If I had the opportunity to review my policy before renewal. I would have also changed my payment method to a financial institution that does not charge me a fee for foreign currency transaction… Read Full Review

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