HomeProtect Reviews - www.homeprotect.co.uk

29 Thames Street, Kingston upon Thames, KT1 1PH
★★★★☆
4.3 / 5
3504
92% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★☆

“Good Service”

Written on: 09/12/2016 by Danter429 (1 review written)

Because my house 19th century and of unorthodox construction, a lot of insurers wouldn't quote. Homeprotect were very good and offered everything I needed. I can't say what they are like when it comes to making a claim because luckily I've never needed to! My only complaint (which seems common with a lot of insurers) is that they automatically renew and take money from the card you last used unless you tell them in good time before the policy runs out. The only reason I changed to another… Read Full Review

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★★★★★

“Different to your usual insurer”

Written on: 09/12/2016

They seem to provide insurance for more unusual cases and also at a reasonable price and reasonable cover. So definitely worth considering and had no issues with my insurance being renewed with them… Read Full Review

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★★★★☆

“Straight forward, efficient service. Not sure what...”

Written on: 09/12/2016 by Connolly342 (1 review written)

Straight forward, efficient service. Not sure what else I can say. Simple renewal process. Good effective communication… Read Full Review

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★★★★★

“Easy to understand and take out”

Written on: 08/12/2016 by Bryantbarry (1 review written)

From the moment of doing the comparison on a well known comparison site; taking out the policy was quick, easy to understand and the documentation was clear and concise. I also appreciated the document library which allows me to store my documents for easy access online… Read Full Review

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★★★★★

“simple and quick quote. ”

Written on: 08/12/2016 by ivHuffman149 (1 review written)

Simple and quick quote. Fair price and you can customise your cover. This is the second Home Insurance I have taken with HomeProtect… Read Full Review

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★★★★☆

“Quick, Easy and covered”

Written on: 08/12/2016 by 46Cormier (1 review written)

Quick and easy to be covered fully, would recommend to anyone after home insurance!… Read Full Review

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★★★★☆

“Good value”

Written on: 08/12/2016 by DallasYoung (1 review written)

Good value and service… Read Full Review

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★★★★★

“great customer service”

Written on: 08/12/2016

The whole process of setting up cover with Homeprotect was simple and satisfactory in every way. Customer service was superb, however, I can't comment on how it would be if I were to make a claim as fortunately I havnt had to. but so far I have no complaints at all… Read Full Review

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★★★★★

“On Line Home Insurance”

Written on: 08/12/2016 by JordanUnderwood (1 review written)

On Line renewing made very easy. All essential facts clear and concise. Checked other sites prior to renewing, no need to change as renewal price very competitive. Highly recommend and would always recommend to family and friends as 1st choice. Everything perfect, nothing to dislike… Read Full Review

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★★★★★

“GOOD PRICE FOR COVER WE HAVE ”

Written on: 07/12/2016 by Eliezer329 (1 review written)

Good Price for the cover we have, was just disappointed that I went through two agents Kent Rewards & one of the compare sites and prices were different and higher for the one with the least cover ???. Kent Rewards was supposed to give me cash back and a better price but it was not the better price and less cover so I was disappointed and had to use the compare site… Read Full Review

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★★★★★

“STEPS TO STAIRS PROTECT ”

Written on: 07/12/2016 by HarleyBlackburn40 (1 review written)

VERY EASY TO FOLLOW AND EFFICIENT NO HASSLE FRIENDLY STAFF PROMPT REPLY NO WAITING ON THE PHONE CALL AND AFFORDABLE RATE… Read Full Review

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★★★★☆

“All good”

Written on: 07/12/2016

Happy with service so far - haven't made a claim, so can't provide any feedback other than on ease of original policy purchase. Was cheaper to buy new policy from HomeProtect online than to take out renewal quote sent by HomeProtect (and increased value of cover too for lower cost)… Read Full Review

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★★★★★

“simple home insurance”

Written on: 07/12/2016 by Masonnl192 (1 review written)

simple easy renewal of house insurance at a competitive rate… Read Full Review

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★★★★★

“Great Service and good price”

Written on: 07/12/2016

I just renewed the insurance and it was a straight forward and competitive rate. I'm happy to stay with you for another year. … Read Full Review

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★★★☆☆

“Efficient renewal process”

Written on: 06/12/2016 by Tilbuj (1 review written)

Plenty of notice given by HomeProtect and easy to get through on the phone to talk about renewal premiums. Price did rise from previous year and unable to get a reduction… Read Full Review

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★☆☆☆☆

“Classic insurance company!”

Written on: 05/12/2016

Far from satisfied with home protect. Phoned to add a laptop to my policy, they ended up charging me an extra £100 as my original policy had me down as living in a house share rather than my partner but apparently that makes my policy more expensive. I tried to cancel my cover but they had in their small print that I'm unable to get a refund on the first 6 months of my policy plus a cancellation charge of £50. No wonder insurance companies have a bad reputation. Wouldn't recommend them after… Read Full Review

By Homeprotect

Written on: 07/12/2016

Dear Guest,

I am sorry to hear you are unhappy. Please can you provide us with your policy number so we can look into this further. You can do this by selecting the contact us button at the top of our page.

Kind regards,

Becky, Customer Relations Manager

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★★★★☆

“House insurance ”

Written on: 05/12/2016 by Ddubarry (1 review written)

Very helpful on the phone spoke with two different members of staff Both were aware of my concerns and discussed them openly Conflicting information from renewal information to website however Which after discussion with your team a compromise was reached I did send back the documents signed however had to ring and discuss thus as I received a letter outlining that I hadn't I then received a letter confirming you were in receipt of all documentation… Read Full Review

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★★★★☆

“Good polite clear”

Written on: 05/12/2016 by Aliyae36 (1 review written)

The service was gold very polite and clear. Given the right information.. very happy to renew and stay with the same company. Would stay again with same company if it is compatible. Overall very pleased . Happy to have paid for a full year. Will definitely recommend this company .. quick clear and very professional… Read Full Review

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★★★★★

“great home insurance cover”

Written on: 05/12/2016 by AylinO'Connor414 (1 review written)

Great cover at an affordable price. Competitive renewal which was handled efficiently. Simple, inexpensive and swift… Read Full Review

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★★★★☆

“Comprehensive Home and Contents Insurance Value For Money ”

Written on: 05/12/2016 by DaniellaGorman388 (1 review written)

Excellent value for money and very comprehensive wide ranging cover with several options. Good web site which is easy to understand and select the right cover… Read Full Review

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